Palma Hotel

We stayed at the Protur Naisa Palma for 5 nights in July 2026. Check-in and out was easy, and the staff were very friendly and helpful throughout our stay. Breakfast was great with lots of choice available. We stayed in the deluxe suite and it was lovely - a huge comfortable bed, separate living area, walk in wardrobe, large shower, plus an outdoor terrace with a jacuzzi bath. We used the rooftop pool a few times which was great - sun beds (or Bali beds for a fee) and seating areas were available, we went in the mornings and there was always space. There is a bar up there too that opens at 12:30. The area was safe (police station next door!) and close to everything - Santa Catalina has some great bars and restaurants, or the old town and harbour area were an easy and short walk. Would definitely recommend this hotel and would definitely return in the future. Thanks for a wonderful stay!

This was a great option for our break to Palma. A perfect location a short walk from the main historical parts of the town, shops and restaurants. The roof terrace with a small pool and bar was a perfect place in the afternoons when we were hot and tired from exploring the town. The receptionists were extremely helpful with information about places to visit. It’s a modern hotel and the rooms are perfect and have a kettle and fridge.

Me and 6 friends had a brilliant time at the hotel. The rooms were really clean and the beds were super comfy. The fridge was very handy to keep drinks chilled. The provided toiletries were of decent quality and the hairdryer very powerful. We heard no noise from other guests, other than a loud bang one night - but potentially that came from the street rather than the hotel. The hotel is very central, a one minute walk from a well stocked and very reasonably priced supermarket, and 3 or 4 minutes from a plethora of bars, cafes and restaurants. El Corte Ingles and many beautiful international and independant shops are just a 5 minute walk away. We felt extremely safe in Palma, and very comfortable to walk home after a night out in Santa Catalina [10 minute walk home] - especially as the hotel is situated next door to a police station! The staff were absolutely lovely in all areas; from the breakfast staff to the pool bar, especially great service was given by Ailen on reception during check in, and the other ladies at the reception area throughout our stay were so helpful. There was lots of choice at breakfast, a lovely continental selection, a gluten free area, a hot cooked breakfast zone - and you can order omelettes and they are delivered to your table. There was enough vegan options to assemble a substantial meal. The only downsides would be storage in the bedrooms; they would definitely benefit from having some drawers in the room and some hanging hooks for towels and robes. Food and drinks on the roof terrace were great, and very reasonably priced. There are around 15 sunloungers, a few sofas to chill on and Bali beds that can be hired for the day. We never struggled to find somewhere to sit poolside - top tip, if you want a Bali beds, book in early morning as they get snapped up fast! We didnt get a chance to use the spa or indoor pool and gym area, but having these for some downtime is a great bonus. I would definitely return to this hotel if I come back to Palma in the future.