One Resort Aqua Park & Spa

Here's an honest review. This was one of the best holidays weve been on as a family. Apartment. Big enough for 5 with 3 single beds and a double. Air con worked perfectly (was even a bit too cold first night till I messed about with it) fridge is regularly stocked with water and juice. Drainage was an issue. If all 5 of us showered then the bathroom floor flooded, but a minor thing that drained and dried after a couple hours. Towel outside bathroom door for feet. Problem solved. It was clean and thats what mattered. Dont expect luxury. There will be broken tiles or marks on wood, or a damaged remote etc. Will that really ruin your holiday? Food was excellent. Could do with a gluten free section, but there was always plenty choice. Can even get food late at the snack bar by the beach! Alcohol isn't what your used to, so if you are looking to get drunk. Buy your own at duty free and bring it with you. Location was beautiful. Beach was excellent and you may even see flamingoes doing a fly by! Here's where the holiday really excels itself. The team behind this hotel are incredible. From the entertainment team (zico, mumu and alfa in particular for us who went above and beyond to make sure we enjoyed our holiday) The bar staff (Mouhamed genuinely a lovely bloke who will run around like maniac in the heat to make sure you have a drink and juice) The clothes shop bloke its a great blether, not pushy. Invest a bit of time chatting with him. This will go further than trying to barter. The other shop is definitely worth bartering in. The staff will come and talk to you for a chat. Not with any hidden agendas. They will try encourage you to take part in activities. I recommend you do because it is good fun. Despite being day off for some of the team they came to see us off which was a great gesture. The Spa is great! Not something we do back home but thought yeah let's give it a go and even the kids enjoyed it! (Comes with a cost but compared to prices back home its nothing) GiGi will sort you out for this! Mr Nuts! If you see a gentleman walking around with nuts. These are incredible and worth it as a poolside snack. Plus hes a really nice bloke who will talk about his family and interact with the kids. For the serious bit, it is a hotel staffed by probably more than 100 people. You will stumble upon the odd creep. My daughter is blonde and looks older than she is. Be mindful of this. Worth a talk about it to prep your daughters. Other than that. This resort is incredible. We spent most of our time at the main pool for foam parties, silly games and fitness things with Stam who is probably the quietest of the entertainment team but with a great sense of humour. The water park is ok, but in honesty. Its a bit of a nightmare to get one of the yellow rings for some slides. Youd have to be there pretty prompt. (Which we were not) worth going over for a couple of hours though. Great holiday. Great location. Incredible team behind them. Well worth it. From our experience. We highly recommend it.

I stayed for 10 nights here, overall I think this hotel was absolute brilliant, the entertainment staff are very good and they always go out their day to make sure you have the best time. All the restaurants staff kitchen staff cleaning staff are very welcoming, the only issue I would say is that the drinks come in very small cups so I would recommend you to take your own cups as the staff are happy to pop your drinks in your own cup. The food I would say was average I am a fussy eater but I didn’t struggle to eat I always found something. On a Wednesday the do a foam party which is great and a Friday they do a white Party this was brilliant. This hotel is great for familys.

I have just visited one resort aqua. Overall a very good experience. Staff can’t do enough for you and are very friendly. The entertainment staff work so hard from morning to night to make your holiday the best. I am quite fussy so the food was not for me, but everything else was really good.

Great staff, entertainment staff and cleaners. All welcoming and friendly. Highly recommend.

Entertainment team great especially Diego 7 is fab. The other staff rude and kept picking on my partner. The hotel deputy manager was very rude. The establishment is great but food is not great repetitive and caused stomach upset.

I recently stayed at One Resort Aqua Park & Spa in Tunisia and had a fantastic holiday overall. For the price, it offers excellent value, and you can be as active or as relaxed as you want during your stay. The biggest praise has to go to the entertainment team, especially numbers 9-Rio , 11-Damin and 12-Aziz. No 11 Damin is an asset to the team, full of energy and a great laugh! They work incredibly hard, are always full of energy, and really help create a fun atmosphere around the resort. They made a huge difference to our experience. The 24-hour all-inclusive package was outstanding. Being able to get coffee, bottled water, beer, and food at any time of the day or night was a real bonus. There was always something available whenever you wanted it. The food selection was impressive, with plenty of variety throughout the resort. There is a pasta station, sweet bar, burger bar, express food area serving pizza and paninis, the main restaurant, and three à la carte restaurants. Nobody should go hungry here. The water park was excellent, with plenty of activities running throughout the day. The lazy river was my personal favourite. There is also another pool where the foam party takes place every Wednesday at 3:30 pm, an adults-only pool for those wanting a quieter experience, and a separate children’s water park for families. No issues at all with getting a sunbed at any time if the day The private beach is another bonus. It’s a lovely place to spend some time and adds even more to what the resort has to offer. You can do all your watersports here Night-time entertainment was decent. Personally, I preferred the professional shows to some of the entertainment team’s own productions, but there was always something happening in the evenings. One thing worth mentioning is that if you want table service in the evening or drinks brought directly to your sunbed, tipping is generally expected. The staff work extremely hard and are clearly doing their best for relatively low wages. The only negatives I found were with housekeeping and reception. Towels were not always replaced, and we seemed to run out of toilet paper almost daily. Reception was also disappointing, often appearing uninterested and unhelpful when issues were raised. I didn’t use the spa, so I can’t comment on that aspect of the resort. Overall, despite a few service issues, I had a great stay. The fantastic entertainment team, excellent all-inclusive offering, great food choices, water park, and beach access made it a holiday well worth the money. I would happily return.

Is good hotel Good entertainment team good people very good food as well

I would recommend this hotel to everyone! All the staff are so kind. All of the staff on the animation are so friendly and kind! they have came and sat with us during the day and on a night and they are hilarious! the whole animation team are great with the kids and have activities for everyone including the entertainment on a night- they all know how to dance! The whole hotel is gorgeous and the staff are always up for a laugh! The pool bar staff around the lazy river are so good! they bring drinks to you and help you out all of the time! I will 100% be returning to this hotel!

Great experience with the kids, kids entertainment is unreal, entertainment team was brilliant with the guests and everyone was included and loved the games, challenges and activities

Hotel has been amazing. Entertainment team are 10/10! The best group of people and they work so hard. They are the highlight of our holiday. Food a bit hit or miss but always found something to eat. Drinks could be fizzier at times but still nice and refreshing. Would return - lovely gardens and waterpark nice for the kids (and adults!)

The 50 minute massage at the spa was amazing. The staff is caring and kind. I felt extremely relaxed afterwards. Thank you for the service.

First off please do not book this hotel if you have mobility issues every where is a long walk to your rooms to the evening entertainment. (Pro's ) entertainment staff amazing always cheerful. Outdoor pools lovely have a adults one. Beach lovely be warn the sand will burn your feet if weather hot. ( Con's ) beds awful hard and pillows hard., sometimes you didint get toilet paper in your room, or may have 2 towels kettle tripped our electric had to go to reception twice as no one still came a 10 minute walk each time as the buildings are shattered everywhere its like a maze we had to disabled people with us they put us in the furthest rooms away we had to hire a wheelchair for the holiday, there's no benches to sit anywhere for them to rest even thou they have plenty of space they need benches dotted around the area, not much seating outside by shops got plenty of room to put more there hardly no shade, pool bar needs a renovation parasols broke got a silly pool bench thing in the middle needs ripping out a proper pergola put up and more table and chairs. LAST THING FOOD WAS COLD NOT MUCH VARITY BUT FRUIT WAS GOOD AND CAKES IF YOU WANT TO EAT THESE EVERYDAY AND THE BAR STAFF ARE MISERABLE AND RUDE.

Hello, I would like to make a formal complaint regarding our family room. There have been several serious issues since our arrival: The refrigerator was broken when we checked in. It has now been repaired, but this should not have happened in the first place. The door between the main room and the children's room is broken and cannot be closed. Because of this, I cannot leave my child in a separate room. The balcony door cannot be locked because the lock is broken. This is a serious safety risk for my child. The shower drain was completely blocked. On the first day I had to clean out the hair and unblock it myself because I was tired after a long journey and simply wanted to take a shower. This ruined the first day of our holiday. There is a damaged concrete wall near our room. I am concerned about the safety of my family. The electrical sockets are in poor condition and the phone charger adapter falls out of them. There are no sockets in the children's room and only two sockets in the entire room. This is not acceptable for a family room. I believe that this room does not meet the standards of a 4-star hotel and is not suitable for a family with a child. I kindly request that you provide us with another room that is safe, fully functional and meets the advertised hotel standards. If you cannot provide a suitable room, I will contact the hotel management and my tour operator immediately and request their intervention. Photo from toilet in the pool.

Room - More than enough space for 1 guest - Sofa bed - Bath and shower were clean, no moisture - Wifi works - TV : some channels aren't working; no France TV channels available Main Restaurant : - Big choice - Average to good general taste - Hygienic is okay (nothing generally worrying about) - Labels are missing on some dishes - Waiters do a good and semi-professional job - Look behind counters: overall oversight is okay - Filling up takes a bit time - Table cleanup time is okay - Some utensils like metal spoons or pliers aren't available everywhere Reception - Good language skills - Friendly and available - Correct service Guest Relations Service - Takes time - Only 4 hours per day at her desk (6 of 7 week days) - Smiles Beach Bar - Small choice - No Cocktail List - Not many chairs and tables Bar (like Prime Bar) - No cocktail list - Limited cocktail choice compared to other hotels I'd visited in the past - Boys are doing a great time - Waiting time is average - End Results is not exactly the required (no correct order) - Too noisy (Background Music) - Some nationalists get VIP treatment (others no - voluntary serving) Express Restos - Good additional services - Dishes are good - Nearly no waiting time Improvements: - Coffee Shop - Ice Coffee Selection Wifi Coverage is enough to good Pools are clean One Sweet : Ice Creams are very soft - not good cooled down Some improvements in preparations and service tasks Infrastructure is well maintained but needs some refurbishments at some places Waiters and Barkeepers : do favours to some international communities (better treatment, drinks serving) (UK, East Europe), don't serve or ask other ones Overall: a good hotel with some negative sides. Great hotel for families. I would recommend this holiday even for tight budget and as an Alternative to Bulgaria and Spain as a few examples. It has a good additional all-in offer in eating options.

In summary: Family of 8, amazing experience and highly recommend. Outstanding staff! We travelled as a family of 8 with 4 adults and 4 kids, aged 4, 8, and 10. We stayed in the superior family rooms which were little bungalows near the entertainment and pool areas. They have a big bedroom with big double bed and separate bedroom with 3 single beds. The resort was extremely clean and well looked after. Our room was cleaned exceptionally well each day and the cleaner was super friendly and always had a big smile for us. We even got a beautiful towel display left on our beds one day, it was beyond lovely and a really special touch. Thank you Monica! The food in the restaurant was great, loads of variety and everything was cooked perfectly. We had fussy kids and people who like to try local cuisine and everyone was happy with the food. Tunisian donuts are amazing! The best thing about this resort is the staff. We were amazed at how lovely these people were. We made friends with a waiter named Ghaith and every night he would have a table for 8 ready for us. He took time to speak to us and our kids, and really won us over. On our last night he even brought the kids football tops from his own team. This made our kids holiday and they will never forget him. Thank you Ghaith. The entertainment team were also amazing. Rio was so nice and funny, always getting us involved in all the activities. I was blown away by how hard the team work. All day long and then each night in the shows. I've never seen anything like it. They are amazing. I was sceptical about travelling to Tunisia but my experience here has completely won me over and I will definitely be back again. Top tip: Give the staff a tip where you can. A little amount goes a long way for them and they will go above and beyond to look after you.

from start everything was good ..food and drink good adult pool great no kids jumping on your head ..lifeguard on toes eny kids enter wistles goes only problem a bit of stealing from guests {ie} head phones from girls bag boys ear phones and watch one of my party had shorts taken from room {2 pairs] after 7days when we wear going home 1 pair turned up on his case by reception while he got a shower a bit of a mystery no one saw enything

Travelled over easter for 1 week. The hotel is lovely, staff friendly, rooms cleaned daily with fresh towels. Nice food with always something for everyone, breakfast there is a variety of food, omelettes made to order, eggs, waffles, pancakes the usual! Fresh smoothies. Bbq at lunch and dinnertime! Bottles of water available. Spirits arent the best so would recommend getting something from duty free! Cocktails a bit watery. Beer / shandy nice and loads of soft drinks available. 24 hour beach bar and serves pizzas, baguettes, fries etc.. also during the day at the water park there are beef/chicken burgers, pasta, ice cream and crepes available. Slushes for the kids. There is a couple of a la carte restaurants included in your stay. We went to blu&blu and the food was amazing! They do great cakes aswell! Entertainment is good. Water sports on the beach are really reasonable! 25 minutes in a taxi to sousse we paid £10 each way. Shops in the hotel but are expensive. Also they do henna tattoos, shisha. Pool table etc… Booked to come back next year

We went for 10 nights as a group of 4, two couples. To start off check in seemed quite chaotic after a long journey to get there, but once we got our room it was clean and fresh. Cleaning staff kept our room fresh daily with little towel animals and floral decorations on our bed - a nice touch. Food The food was great, not a massive buffet which concerned us at first, but the quality and variety was great. Lovely beef dishes, vegetables, Tunisian dishes, salads and juicy sweet fruit. The desserts and cakes could have been better with more variety however. We liked the snack bar for a late night snack, tasty and friendly staff. Breakfast selection was good and the pancakes and egg selection were a hit for us all. Drinks The drinks for us were a slight let down (not to be confused with the service of staff however). Selection was slim for the cocktails, a lot of drinks weren’t what you would describe as ice cold more bordering warming up. The beer was good, wine was okay, but the spirits seemed watered down. We weren’t a group to be getting drunk but not one of us seemed to get tiddly even when drinking spirits even when the measures were generous - you do want a bit of a buzz on holiday no? Service Drinks staff for beach bar, prime bar and lobby bar were all hardworking, attentive and friendly. Shout out to Ibrahim in particular, who was a credit to the team and consistently provided us with a great service and regularly ensured that our glasses were never empty. Overall other staff were friendly and wanted us to have a nice holiday. We didn’t have any children but from what we saw, the staff looked great with kids. Entertainment Entertainment team were great, they were everywhere and tried to get everyone involved. We weren’t big activity people but we still got involved most days in a few activities on offer - variety and quality were both great. We enjoyed the volley ball, step aerobics, darts, water aerobics, football, group mini games and evening dances. They really do try their best to make your holiday action packed! Night shows were good, but when you go to alot of resorts they start to get similar - the amount of guests to seats made it a bit of a scramble most nights - get a seat early! Facilities Water park and lazy river was fun and a good laugh - decent selection of slides Beach was clean and sea was lovely. Adults pool was lovely for a quieter day. Pool bar and entertainment pool were loud and full of energy if that’s what you like. Spa - my partner and I got two couples massages, they were great, but I could tell that the spa facilities had seen better days - not a major point of concern though.

beautiful holiday literally just touched down on uk soil 😅 we had a lovely time • hotel is clean and on top of it all the time 🙌🏼 • every staff member is friendly and helpful • the animation team is the best we’ve ever had on holiday, the put in so much effort all day long, the night time shows are amazing! • swim up pools are worth it! - we were so lucky we got room 166 the furtherest block and it had the sun all day where as some swim ups lost it quite early. • mr nutts was great 🥜 • mr smiley bracelet man was lovely and friendly - do good discounts! • food is good variety • aqua park is decent • all staff members are so welcoming - especially the main man that works on the beach bar didn’t get his name but he was so lovely and another one on the pool bar - credit to your hotel. bad points - cocktails at the bars were non existent except from the lobby bar and prime and not a big selection either which let it down. • the money situation which is not in their control the whole closed currency is crazy - we didn’t take any money with us thought we could use card but no we had to get a taxi to the atm which then the taxi driver dropped us off at a shop before taking us back without asking. other than that we loved our time here. 🥰🌴🤍

WiFi poor. Food not great. Whole family down with bad stomach 2 days after arriving and still not great after 3 days home. Very letchy lifeguards if your female without male (unless that's what you want). Warm glasses and drinks. Never had a cold drink from the bar yet. However, the spa is amazing and the cleaning staff are good.

This was our 2nd visit to the resort, and like last year, it didn't disappoint. To our surprise, from staff who were there April 2025, remembered us, the lady on the front desk, GG (spa) remembered my wife and made her, my son and I felt welcome, and both Zico and Bob remembered us. If you can, join in the activities the put on during the day. During our stay, every member of staff worked tirelessly to make sure that all the guests were catered for. A tip for those who'd like to go or are going for the first time, is if you tip your waiter, cleaner ( designated to your room) they'll put the extra effort to make your stay that little bit special. If you go with children, there's an enjoyment team member who will look after them, playing water polo, football or making Tunisian biscuits, once our son took part, made some good friends, who plan to keep in contact with. The only grumble is that the WiFi was temperamental, and at times non existent, but we only used it in our room. If you're planning on going to one of the markets, unless you have excellent negotiating skills, either go with a budget and no bank card or just browse ( if you can) if you do need to withdraw money from an ATM , ask the front desk for the safest one. We would love to go back next year, but as far as we're aware, there's no free childs place, and most of the rooms are already booked.

I came to this hotel 3 years ago and went back this year with extra family members, we were 3 adults and 2 kids aged 5 and 7 but had their birthdays whilst we was there. We had such an AMAZING time from the moment we got there! Room... perfect size / clean and great location Food... plenty of choice you cant go hungry even the kids! Beach...on your door step and always available sunbeds and staff to cater to your needs, water sports were brilliant and so were the staff. Hotel staff... incredible/ super friendly and helpful, cant do enough for you and a tip with them really does help ! Animation... wow this team works very hard ! Always smiling, and chatty and wanting get you involved..huge shout out to Jackson / Moomoo / Rio / Ninja and Alpha...miss you guys !! We did quads and the boat trip with Ali and we weren't disappointed, Great prices and great trips ! My smiley is fabulous and very smiley and helpful... Would we come back... 1000000000% ❤️❤️ Huge thankyou to guest relations she is an absolute 🌟 ! Thankyou One Aqua Park and spa for another fantastic stay, your all hold special places in our hearts and minds xx

This hotel is the best ive been to in tunisia, the whole animation team is amazing and one of the highlights of the hotel, the team make everyday fun for adults and kids alike. Restaurant is great and the team there take good care of you and the food is great. The rooms are clean and looked tidy. The fact you have an adult pool is a great option but as said prior that would mean missing out on an amazing experience with the animation team.

Spent a week here with my husband and my children who are 13, 12 and 4. What an amazing time we had! The hotel was very clean, food was great with lots of choice and plenty to eat for fussy eaters too. The entertainment team make the place somewhere everyone wants to be. We thoroughly enjoyed the greatest showman performance and my little girl absolutely loved the mini disco (we've had to watch the songs and dances on repeat since getting home). The only slight negative is that the WiFi isn't very good so we brought sim cards at the resort to use, they were very reasonably priced though. Also we had a photoshoot with the photographers on resort and have come home with some really beautiful family photos so would definitely recommend getting some while you're there. The cleaners worked so hard keeping our rooms clean and gave us fresh towels daily too. Would definitely visit again 😃

Best holiday and entertainment team we have had. Can’t do enough and I don’t know how they get time to sleep, always on hand. First time in Tunisia. Lovely close beach along with multiple swimming pools and water slides.

Only for family would not recommend for couples

This was our 2nd time visiting, and all I can say is WOW once again. What really makes this hotel. Is the incredible staff! From Yassine and the rest of the reception team and your incredible cleaners. I want to give an extra special shout out to your incredible animation team, especially Madi, Bob, Momo, Ziko, Alfa, Ninja, Diego, “Jamaica” and Gustavo (who I hope makes a speedy recovery)… they are really the heart and soul of your team and made our Holiday special once again! Food is delicious and full of variety. If you have allergies, all you have to do is ask. The security are fantastic and help make the resort extra safe! We definitely hope to be back again in the future! Twice is not enough to visit this amazing hotel.

Just returned from a fantastic 10-night stay as a family of 11, and we couldn’t have asked for a better experience. From start to finish, we were incredibly well catered for and looked after. Check-in was smooth and straightforward. We did have a short wait for our rooms, but we arrived well before midday so that was expected and didn’t impact us at all. The food was amazing throughout the stay – there was always something available and a really wide variety to suit everyone. We also booked Bleu Bleu during our stay, and the food there was absolutely lovely. The waiting staff across the hotel were fabulous, with a special mention to Chaker who really stood out, what a lovely guy! Our rooms were great – clean, comfortable, and well maintained. There wasn’t a kettle in the room, but I believe you can request one from reception if needed. The housekeeping team did a fantastic job every day, keeping everything spotless with fresh towels and floors cleaned regularly. The bar staff were very attentive and friendly. The alcohol selection could be a little better, but we all managed to find something we enjoyed. Just worth noting there are no diet drinks available. The entertainment team truly made our holiday. They work incredibly hard and bring such great energy every day. We found that the more you get involved, the more fun you have – so definitely join in where you can! Even on the few rainy days, they kept everyone entertained. The evening shows were brilliant, and you can clearly see the effort that goes into them. Our favourite was The Greatest Showman. Special mentions have to go to Rio, Jackson, Bibi, Momo, Bob, Stam and Ninja – they really made the holiday what it was for us. Thank you so much ☺️ The weather is warming up nicely, although evenings can still be a bit chilly, so it’s worth packing a light layer. We genuinely couldn’t recommend this hotel enough and will without doubt be returning.

Great facility, really friendly helpful staff, animation team are great fun the best around 10/10