Ohtels Belvedere

We have stayed here many times .But unfortunately we will not return to this hotel. Although excellent location for PortAventura park. The standards have dropped massively especially around the pool area. The pool was packed to the max every day with Large float rings and large blow up beds allowed in the packed pool with kids coming down slides it was pure carnage and an accident waiting to happen. The staff were pleasant. Cleaning was excellent. The strong smell of weed when trying to relax on your balcony with children was a big down fall. The security around the pool at night definitely needs to be improved, we witnessed on many occasions small children running around the pool area right up the edge of the pool also leaning into the pool and walking down the ladder into pool with no adults at all with them (children looked no older than 4 years old) shocking to witness. The food was okay most days although supervision with smaller children around the food should be enforced with children coughing all over the food and picking up food with fingers and putting it back down .

We had a good time staying here. Some pros and cons. Good location, about ten mins from main strip and beach. Hotel rooms were nice and clean. Although not overly big, we pushed the 2 beds together and up against the wall so it left some room at the side for suitcases. Kept prams out on balcony. We were in room 1531 and would suggest avoiding this room if you have small children or like to go to sleep early. It’s just above were the nighttime entertainment is and it’s very very loud until about 10.30/11pm every night. The pool slides were great. We were there in June and pool was soooo busy, can’t imagine what it would be like in July/August time. Sun loungers were always busy but we always managed to get one. We were family of 4 with 2 young children so only needed one to put our stuff on and to sit out on every so often. They could do with someone keeping check on the small children’s splash pool as large teenagers would run crazy through it even though small children playing. The man from the animation team who done the children’s disco was brilliant. The rest of the staff were not very friendly. Especially the staff in the pool bar and the bald bartender in the cafeteria section. I ordered a cocktail of him one day and slammed glasses down in bad temper and started shouting in Spanish to another man standing at the bar. Very intimidating. We were half board. Breakfast selection was fantastic, a lot of choice. And then you could queue for pancakes, fried eggs and omelettes. We changed to get our lunches there instead of evening meals. We were really happy with the options every day. Hot dog stand, pizzas, pasta bar, rotisserie chickens and then lots of other choices.

Overall the hotel was ok we were half board and the breakfast was ok with plenty of choice evening meal was very similar night after night my biggest gripe was the overall cleanliness of the hotel we were there for ten nights and the cleaners were in every morning and left fresh towels but the bed linen wasn’t changed during our stay the public areas ie pool bar sunbed area and outside bar were at times filthy and not cleaned throughout the day which let this hotel down it’s only fair to say the cleanliness improved the last couple of days presumably after numerous customer complaints this hotel does a lot right but unfortunately gets some of the basics wrong we would definitely return to Salou but would choose a different hotel

Hotel is absolutely fine - standard 3 star so food and rooms all as expected. However the reception staff are the rudest I’ve ever witnessed. Some example to follow. When we checked in we had to rooms booked an had requested they be next to each other as we are a blended family. They had an issue with us asking about this and were clearly talking about us in Spanish - they then said our rooms weren’t ready which was fine , we asked if we could get food at the hotel , we were breakfast and dinner and was just told no - even though there was a pool bar etc selling food - we were happy to pay and found after we checked in you can pay for food here. When we came back they were clearly taking about us again - they went through the back and other staff members popped there head out the to look at us and then went back in. We were then given our rooms with the receptionist looking smug - we saw why one room on level 2 and one in 5 - we get this is only a request but it’s how they acted about this. Next day I then had to go back down to reception as they said there had been an issue at checking in saying we didn’t show them docs at check in - which we 💯 did . We ended up spending the majority of time out of the hotel I think we spent one day in the hotel in full it made us very uncomfortable to think they are taking about us - something actually went missing from our room and we did t even bother to report it as we had so little faith in them. One staff member was a lonely guy he was at the pool / entertainment the day we were there with our kids and they loved him - he was always smiling and a really nice guy. Holiday cost us about 5/6 all in with spending money and will 💯 not go back here. Salou the place was great such as the beach and theme park etc

Just returned home from a great short family trip! (5nights) We found the staff very helpful and professional! The hotel was clean and the food was well above our expectations and really good with a great selection. This hotel in my opinion is geared up for families with the two pools and slides, which helped us enjoy our stay. Yes the pool area can be busy but it’s the height of summer so it would be the same anywhere! Location was good and rooms adequate for our needs! If we plan another family trip to Salou we would definitely return as it’s a nice hotel

Had a lovely break as a family to salou, the hotel is in a great location (about halfway between the strip / beach and the portaventura complex). The food at the restaurant is similar to an all inclusive buffet but I would say the quality of the food is better and less repetitive. The rooms are quite spacious and clean, and the staff were all friendly and great with our 3 year old. The only “negatives” would be that the hotel seems to be overcrowded as your can’t move at times in either pool for the chaos and number of people there, and following this there doesn’t seem to be enough subbeds which leads to people queuing up waiting to reserve them when the pool opens.

Firstly Salou is a beautiful place to visit lots to do for families However this hotel the staff are extremely rude . Anything you ask even if it's. Cloth to wipe the dinner table your self they look at you like you have done something wrong . The attitude at the bar at the pool is disgusting cool food is served which you are paying for . There isn't enough sunbeds people are running for beds pushing the Que we are all getting up to stand in a Que have some respect the hotel have no control over it they just open the line and that's it nothing is said . Elderly people just getting pushed out the way . Have some respect Children spitting at you running riot no control over the amount of people in the pool it's a riot I wouldn't come back here at all

Room is basic but clean and had everything you need: 1 MAJOR DOWNSIDE is the bar advertises to show world cup but despite having 3 screens they said there not working and therefore not showing world cup football which is a real downside and kills the atmosphere as its sitting empty. They also have NO wine glasses to serve wine, which is unheard of. And some of the spanish restaurant staff have quite an unhelpful attitude, there was no table for 9 of us but a million empty tables of 4s and 2s and they refuse to allow them to be pulled together were told just to stand and wait for a table for 9 for however long it takes

We have just returned from a one-week stay here as two adults and a two-year-old on our first visit to Salou. Overall, the hotel was a mixed experience. The rooms are simple but well-equipped, with everything you need for a comfortable stay, including a small fridge, air conditioning, and a hairdryer. However, the housekeeping standards could be massively be improved. During our stay, the floors were not swept or mopped, the beds were simply remade each day, the bed linen was not changed, ‘clean’ towels was not always clean and the curtains had suspicious marks on them in places to list a few things. The breakfast and evening meal options were generally good, with a decent variety of food available, like beef brisket which was delicious, There is also a children’s food section, although it seemed somewhat neglected and was not regularly monitored or replenished. On the first and last time we ate from this area, we experienced upset stomachs afterwards. While we cannot be certain this was the cause, it is our suspicion so would recommend avoiding this area. I would recommend avoiding the pool bar food. We ordered a burger and fries one afternoon and waited around 30 minutes for the meal, it would have been quicker me walking down to the front, ordering some food and then walking back… the quality also was noticeably below that of the food served in the main restaurant. The ordering process also appeared disorganised. Another guest and I were both waiting a long time for fries, and despite being told they were still cooking, when a batch was ready it was allocated to a different order, resulting in an even longer wait. The staff, however, were friendly, welcoming, and always willing to help, which was appreciated throughout our stay. The pool areas are kept very clean, but they can become extremely crowded with little sunbeds available. There is one main pool and a splash pool for younger children, although neither is particularly large. At peak times, it felt very overcrowded. Unfortunately, the atmosphere in the later evenings was not ideal for families with young children in my opinion. During our stay, there were several occasions where guests were smoking cannabis on the premises, and noise levels became quite high late into the night, also from other hotels near by. From around 11pm onwards, there was often shouting, running through the corridors, and general disruption. The children’s disco didn’t start until 9pm which was too late for our toddler so was our choice not to attend so we cannot comment on the quality of the evening entertainment. Yes we chose not to attend the evening entertainment, but even so, this was one of the noisiest holidays we have experienced. We also visited PortAventura World during our stay, which is around a 20-minute walk from the hotel. We arrived for the 10am opening, as did what felt like half of Salou! If you’re visiting with young children, I would recommend arriving slightly later, around 10:30am, unless you’re keen to maximise your day and don’t mind the crowds. There were hundreds of people gathered at the entrance waiting for the gates to open, which felt quite overwhelming, especially with a toddler. Some visitors were rushing through the crowds without much consideration for others. It’s also worth noting that you cannot take food or drinks into the park, as bags are searched on entry and any outside food or drink must be discarded. Despite this, the park itself is impressive—it’s large, clean, well-maintained, and offers a great variety of rides (note only a handful for smaller children under 1m tall). On a positive note, the beaches are beautiful and only around a 10-minute walk from the hotel. Salou itself is very clean, well-maintained, and has plenty of shops nearby for essentials. For anyone looking to save money, I would highly recommend walking to Mi Alcampo supermarket, which is about 10 minutes away and offers much better prices than the smaller local shops. Overall, the hotel has some positives, particularly its location, friendly staff, and clean pool areas and we have enjoyed our holiday! But there are several areas that could be improved.

What an amazing hotel, such value for the money we paid. We spent 10 nights half board, had 2 rooms (one for my dad and the other for me and my partner stayed on the 6th floor at the front). Every single member of staff we came across was friendly and helpful. They all work so hard, we had a laugh with some of them, please pass on my thank you for their exceptional service. The first night we got there the restaurant had 15 minutes before closing. The receptionist took our luggage and gave us a pass for dinner. They told us not to rush even though we were the only ones in there. My dad is a very fussy eater, but he found something every day. Breakfast was your normal fry up, fresh pancakes, bread, omelettes (amazing), eggs, toasties, cereal, yoghurt, fresh fruit and more. Evening meals varied but freshly cooked pizzas, chickens, different meats each night. Always found something. You do have to pay for your drinks with your evening meals but they keep your wine for the next evening if you want to (bottled tap water was free). We didn’t have kids but sat in the adult sort of area some evenings, you can hear the kids entertainment and could hear they were enjoying themselves. Pool area was lovely (never queued for sun beds) and I did feel like the hotel was full. Pool was a little cold but once you were in it was fine. Entertainment goes on throughout the day. Snack bar was nice, very reasonable priced. Pizzas were big. The beach and shops are around a 5-8 minute walk. The hotel was clean and tidy (I don’t go on holiday to look for dirty skirting boards or cracked tiles). We had a fab time and would definitely recommend it.

Location is good. Rooms are compact but modern and stylish. Cleaners every day. Animation team very good. Buffet food was ok. We ate out quite a few times. The hotel is near the theme park and the beach

Was there for 10 days had a great experience staff were very helpful nothing to much trouble wonderful entertainment for all the family would love to go back great location rooms big clean and spacious

Hotel was nice the man on reception ( didnt get his name ) really look after us when we got there gave us a very good room looking over the pool on the 6th floor. yes the rooms are small but you get by. pool was ok and sun beds was ok just like any orther sunbeds they are uncomfortable.the animation team look after the children very well. the food was ok , but it was very repetitive, we did half board breakfast was ok but my only fault, they should have 2 hot plates for doing the fried egs, and pancakes long queues .didnt see any entertainment for adults . would we return to this hotel maybe not, but thats just us.

What a gem of a find this hotel was! Rooms had 2 double beds and we're clean and modern. Could benefit from drawers/shelves. If there are 3 or more of you you would have to share beds. Beds made every day and clean towels. Food fantastic for a 3 star. Always fresh pizza and pasta, small grill area at the back, other various things in the middle and a great salad bar. Desserts also really lovely....various cakes and always fresh fruit and tubs of ice cream. Pool area clean and the slides and splash area really were a great addition and an absolute hit with my 8 and 12 year olds!! Bar prices so reasonable, especially for ice creams!!! Sunbeds look worn but are still comfy! Queueing behind a barrier in a morning for them was a new experience for us but ok!! All the staff were so friendly.....reception, cleaners, bar and restaurant staff and animation team. ALL of the animation team were incredible and really made our children's holiday. They were absolutely brilliant with the kids and there are various activities for both adults and children throughout the day and evening. Location good with various shops etc really close by. Around a 10-15 min walk to the beach and main area depending on how fast you walk. We were thrilled with our visit and really can't wait to book to go back!!! Don't believe the negative reviews, you will have a great time!!!!