Nour Palace Resort & Thalasso

Positives - Place is spotless clean , all areas including pool and beach. Staff very friendly, helpful and welcoming. Room was modern and clean with charging ports etc built into the walls. Food is of good choice (not for vegetarians) and servers are polite . Train station across the road that takes you into sousse for literally 2DINars. Place is busy and noisy but you don’t really notice it. Great value for money for what we paid for. Lots of activity in hotel ig thats what you like water sports slides etc. beach is beautiful with crystal clear water very shallow warm water Negatives - Not much to do in local area . For me as a vegetarian I found it difficult to eat as literally everything has meat in it, the salads , even touching all the cheese. We did speak to them and did help with this. Not the hotels fault but experience rudeness in local town of mahdia where one shop owner swore at us and called us bad tourists ss we wouldn’t enter his shop. Didnt like being pestered on my lounger several times an hour by different people trying to get you to go diving, or camel riding or quad biking.

Good experience Amazing animation team

very nice hotel we like rooms are clean animation are the best biiig thanx for all team biig love for spiro

Great, clean hotel. Huge rooms with balcony. Great staff. Good choice of food. Hotel has an own private beach with lots of water spots with great prices. Great location. Very friendly atmosphere and great staff. There is no noise coming from outside of the hotel and also rooms are soundproof. I will highly recommend this place. I will definitely be staying there again.

Amazing stay here with my family plenty of food and drinks and slushies were class for everyone special mention to the man at the beach hut who was always smiling and friendly and the lady who keeps the bathroom at the pool so clean and always smiling , the entertainment team are amazing so engaging and fun special mention to Joseph madi and Rio ❤️

Had such a good time at this hotel. Thw service is wonderful but a particular shout our to the animation team (especially Rio) who kept us laughing all day long. Food could be a little more varied but on the whole a great experience and I would definitely visit again.

I and my wife stayed there for a week we .booked ture the loveholiday .we payed for 5star accommodation. But when We getting to the room. We're so upset because nothing like 5star. Even if you go any 2/3 star hotel atlist you find tea or coffee making facilities. But there is nothing. Staff are not helpful. Even cleaner. So don't waste your money......

High-energy beach resort, excellent value for money, family-friendly with massive pool. Shoutout to mady for being an amazing asset to the entertainment team.

Hotel is great maybe a little dated but clean and tidy. The staff are excellent always friendly and welcoming and a little tipping goes a long way to making your experience the best. The food: The food was not always to my taste but I could always find something that I was able to eat, plenty of salad options and grilled meats of fish, as a diabetic I try to avoid carbs so having the wide selection of salad was great. Drinks: Plenty of bars dotted around the hotel, the drinks were as to be expected wasn't so keen on the beer, but the red wine was ok, and spirits ok though only zore sugar option was coke zero. Pool: The pool was great always clean tiles are scrubbed daily, pool floor is suctioned daily. There is a deposited to pay for pool towels which has to be paid at reception in cash. Beach: Ventured down but not actually onto the beach as I had an injured leg, but it looked clean plenty of parasols and sunbeds, water activities going on including but not limited to para sailing (I think that's what it's called, parachute towed by speed boat. Staff: I have seen reviews about a bad experience with a member of reception but I have not experienced this. All of the staff have been excellent, from reception to my friendly pool man who brought me a mattress everyday for my sunbed, my friendly bar waiters who always knew what I wanted, and if course my friendly restaurant waiter who had a table ready for me every time I got the the restaurant with a bottle of red wine and a bottle of water. Animation: The animation team are great they keep people engaged without being too pushy, for example I just wanted to chill, having an injured leg, and they said hi every day but didn't try and badger me into mm participating in activities. I'm still here, have a few days left but have been very impressed with this hotel, as a first time solo traveler

I had a nice stay at this hotel. The entertainment team was very good and organized fun activities during the day and evening. A special thank you to Shady and Laura from the entertainment team. They were very kind, friendly, and always made everyone feel welcome. Their positive energy made the stay even more enjoyable. The only downside was the food. While the quality was acceptable, there was not much variety, and the food choices became repetitive after a few days. Overall, it was a nice hotel with great entertainment, but a wider selection of food would make the experience even better.

Very good hotel, but the beach facilities need improvement We are currently staying at Nour Palace and overall we are enjoying our holiday. The strongest points of the hotel are the excellent food, the variety of meals, and the friendly staff. However, there are a few issues that surprised us considering the hotel’s 5-star rating. The biggest disappointment was the beach loungers. They have a very hard plastic frame, and the structure can be felt through the tight mesh fabric. They become uncomfortable after a short time, and getting up from them is difficult because parts of the body sink between the frame sections, increasing the pressure from the hard structure. The access to the beach is another concern. The wooden walkway leading to the beach is quite steep and is often covered with sand, making it slippery and potentially unsafe. I cannot imagine it being comfortable for elderly guests, people with mobility difficulties, or wheelchair users. The room also lacked drawers or a small chest of drawers for storing personal belongings, which is inconvenient during a longer stay. Apart from these points, we are satisfied with our stay. The food, the sea, the pools, and the kindness of the staff are all major advantages. I believe that with improvements to the beach loungers and some room details, the hotel could provide a true 5-star experience. I would be happy to return in the future.

We had a wonderful family holiday to Nour Palace over the Easter school holidays. The hotel facilities are great, the food is delicious and the animation team are simply fantastic. With a special mention to Mady, Shady. Boogie, Sam and Laura who invited us watch their dance rehearsals and got our girls involved in the evening dance entertainment. (Sorry if I have forgotten names as the whole team are all great and a credit to the hotel) We all had the best time and made great friends. The animation team are all so talented and work extremely hard to ensure guests have a wonderful experience. The staff around the hotel are all so friendly and accommodating. Mohammed at reception is super helpful and nothing is too much trouble. The waiting staff are again wonderful as well as the cleaning team. Thank you to everyone at Nour Palace that made our holiday such fun and welcomed us with such fantastic hospitality. We are already planning a return trip in the summer when the weather will be warmer.

So we landed at enfidha airport and had a private car to take us to Nour palace hotel which was 2 hours away. We arrived and were taken to our family room which was a good size and we had a view of the golf course and sea. The rooms were clean. Facilities great as they have indoor and outdoor pools with an inside jaccuzi. The stay was all inclusive and there was too much to eat. We cannot fault the receptions bar one muhammad who never even smiled at us. The rest were amazing. The food staff yaseen, hassan, Mokhtar, Omran and the rest were the BEST, always attentive and friendly. Thank you guys. Outside the restaurant there is a cleaning lady who keeps the toilets clean and she was always smiling and amazing. We used the hotel massage and spa 3 times...the relaxation massage was only £18 and so relaxing i had the thalasso spa facial which was amazing as well at £40 Hajia is an experienced facialist and her hands are so light and magical. The lady at reception did make a lot of booking mistakes but best to jusy walk in. The beach was lovely but they were renovating the entrance to the beach so disappointed we could not use the loungers. 🙃 The hotel is huge and has lifts that work and good to get them steps in. It was always clean and neat. There is a bar near the main foyer which is open 24 hrs so we got our english tea and coffee fixes here and the staff are friendly. Overall a great location as all the cafe shops and restaurants like espadon and chichkhan are 5 mins away. We always ordered a taxi at reception and it was fixed rate 10 TD during day and 15 TD after 9pm which is a bargain We will visit again

Subject: Mixed Experience – Great Staff Let Down by Reception I am leaving today with mixed feelings. While most of the staff here have been incredibly friendly and helpful—to the point where I’ve given several 10-dinar tips—the reception staff member working during my checkout was a major disappointment. He was miserable, never stood up to greet us, and didn’t even offer a simple "thank you" when I handed over my keys. His lack of professionalism and basic courtesy completely fails to match the high standard set by the rest of the team. Because of this specific experience, we will not be rebooking at this hotel.