NH COLLECTION DUBAI THE PALM

The hotel was nice in a good location being there you are next to the View and Atlantis is so close JBR also

We had such a wonderful experience at the rooftop bar at NH Collection. The sunset views were absolutely breathtaking and created the perfect atmosphere for a relaxing evening. A huge thank you to Nadun, who was amazing throughout our visit. He was so friendly, attentive, and incredibly helpful, making sure we had everything we needed from the moment we arrived. His customer service really stood out and made our evening even more enjoyable. Nadun also prepared a customised mocktail for me, and it was honestly one of the best cocktails I've ever had. The flavours were perfectly balanced, and you could tell how much skill and care went into making it. He took the time to explain the ingredients and the inspiration behind the cocktail, and his passion for what he does really shone through. Between the outstanding service, incredible cocktails, and the stunning rooftop sunset, it was an unforgettable experience. I highly recommend visiting the rooftop bar, and if you get the chance, ask for Nadun—he'll make your evening even more special. Thank you for such a fantastic experience. We will definitely be back!

Our stay was absolutely wonderful, largely thanks to the incredibly welcoming and attentive staff, especially Mr. Rakan and his Team from Front Desk who went out of their way to ensure we were comfortable. The room and hotel amenities were top notch and luxurious, making our getaway both relaxing and perfectly memorable. I highly recommend this hotel to anyone looking for a seamless getaway.

I had a bad experience right from the start. When I arrived at the hotel, my room wasn’t ready, so I had to leave my luggage at the reception desk. Once the room was finally available and my bags were brought up, I was shocked to discover that more than €2,500 was missing from my bag. I immediately notified the hotel, and they started an "investigation," but it yielded no results. They even asked me to check if I had accidentally left the money at home. However, that was impossible, as there was still about €450 left in the bag. What felt incredibly strange was that the luggage handler disappeared the very next day, and I never saw him again. I am absolutely convinced my money was stolen during that time, as it was the only moment I left my bag unattended, and I confirmed there was no extra cash left back at home. I am deeply disappointed by how this incident was handled.

A sip of coffee in revo was amazing start of my day,thanks to Ram !

We chose to stay at NH Collection Dubai The Palm not just because of its prime location on Palm Jumeirah, but because every visit reminds us why we keep coming back. The exceptional service and outstanding dining experiences truly set this hotel apart. The staff are incredibly warm, welcoming, and attentive. A special mention goes to the breakfast team, whose genuine hospitality and exceptional service made every morning a pleasure. The rooms are generously sized, with spacious layouts, well-appointed amenities, and exceptionally comfortable beds that guarantee a restful night's sleep. It's the perfect place to unwind after a busy day. Breakfast offers an impressive variety of dishes, including choritos, which instantly brought back wonderful memories of Mexico. The quality, freshness, and selection were outstanding. We were also delighted to discover that Revo Café has enhanced its menu by incorporating fresh herbs grown on-site through a hydroponic farming system. This sustainable and innovative approach is a unique feature rarely found in hotels across Dubai and adds a wonderful touch to the dining experience. The Guest Services team also deserves recognition for their prompt assistance and willingness to accommodate every request efficiently and professionally. The hotel offers something for everyone. From the stunning rooftop pool and bar with breathtaking views to the lively sports bar on the ground floor, there is always a great atmosphere. During the ongoing World Cup, it was the perfect place to enjoy the matches while relaxing in a vibrant yet comfortable setting. NH Collection Dubai The Palm has truly become our home away from home whenever we visit Dubai, and we always look forward to returning. I highly recommend this hotel to anyone visiting Palm Jumeirah. Its location is unbeatable, with Nakheel Mall, renowned restaurants, a beautiful beach, and the famous Palm Boardwalk all just a short walk away. Whether you're looking to relax, indulge in exceptional food, or enjoy a scenic walk to burn off those delicious meals, this hotel offers the perfect balance of comfort, convenience, and unforgettable hospitality. It remains one of our absolute favorite places to stay in Dubai.

Our overall experience is satisfying. Rooms are ok with a good view. We love the infinity pool and the accessibility to the mall, beach area and Duke pool facility. Breakfast is amazing with lots of choices and variety.

WOW! WOW! WOW! It was our first time staying at NH Hotel, and we chose to celebrate my birthday here. From the moment we arrived, our first impression was WOW! First, we loved the beautiful ambiance, amazing facilities, swimming pool, and the stunning views. But what made our stay truly memorable was the exceptional service from the staff. From the concierge team to the front office and F&B staff, housekeeping everyone was welcoming, friendly, and genuinely happy to assist us. The breakfast buffet at Maiora Restaurant offered a great variety of international dishes. I especially loved the Spanish food section, particularly the chorizo and nachos! 😁 Our entire experience was WOW! WOW! WOW! We will definitely come back and highly recommend this hotel to our family, colleagues and friends. Special thanks to Sophiya and Treza from the Front Office for their warm conversations, approachability, and generosity. Thanks to Mansour from View 180 he assisted us with our wine orders. Thank you as well to Chef Annabella, who prepared our delicious omelette with a warm smile, special appreciation also to Mr. Jag, the F&B Director, who was very approachable and took the time to chat with us in the lobby. He also arranged the beautiful birthday cake and amenities, which made my birthday even more special. Thank you, NH Hotel, for giving us such a happy and amazing experience. We truly enjoyed every moment of our stay! ❤️

We originally booked online for the June 27–28 weekend to celebrate my friend's birthday but called that same evening to move the dates forward to June 20–21. When we arrived to check-in, the Reservations Department's error showed us in the system for July 20–21 instead. This caused a stressful 30-to-45-minute miscommunication at the front desk. Fortunately, Allessia stepped in, called Ronan to clarify the situation, and sorted everything out beautifully. Because of the mix-up, the room wasn't ready early, so we checked in at 3:00 PM. However, as a GHA Discovery Platinum member and former Minor Hotels Team Member, I deeply appreciated them honoring a late 3:00 PM check-out the next day. 4/5 Stars – Exceptional service and staff completely turned around a frustrating check-in mistake! ​Despite the rocky start, the rest of the stay was lovely: ​The Facilities: Being able to use the amenities at the neighboring Dukes Hotel is a massive perk and a must-try. ​Rooftop Bar: Fin provided outstanding service. ​Ground Floor Bar: Huge shoutout to the Filipino bartender who single-handedly ran the entire floor by himself but never stopped smiling. ​Housekeeping: Incredibly prompt and warm, quickly fulfilling every request for extra drinking water and coffee capsules. ​Thank you to the team for turning our weekend around. Keep up the great work, and we look forward to another extraordinary stay! 🙏