Nevis Resort

We arrived late, que for checkin was long amd only 1 room at a time could check in. ROOMS (3002&3003) were perfect. Cleaners not so, as floor was dirty so walked in flip flops. Also glasses and cups simply swilled and not washed/ replaced. Kettle in room great with tea, coffee, only one dried milk ... not replenished. Bottle of water in room and plenty of water machines to refill amd pop in fridge. POOLS. Lots to choose from, big water slides open in morning and afternoon .. Great fun. Great using inflatables, but, all pools 1.4m so not great for younger children. Childrens slides and toddler slides ... limited use as pressure too high so blasted with water on head ... disappointing given they're for children. SPA and GYM ... good, shame jacuzzi was broke. MAIN POOL SNACK BAR ... not enough servers for drinks so always que. Bar at relaxing pool always good, drinks no food. Snack bar ... food choices pizza, burger, chips, fruit, biscuits etc RESTAURANT ... spacious, but tables are NOT big enough for 4 people. Good food choices. Breakfast regular AI choices... always nice. My 2 daughters are coeliac, cant have gluten. Reception gave us a menu to choose from, fill in and give to restaurant every morning for lunch and dinner, identify time you will dine. Timings made NO difference, we waited between 15 - 45 minutes for gluten free food to be served. Sometimes it all came together, other times in dribs and drabs Made eating as a group difficult, also for daughter with SEND who struggles with waiting. 2 head waiters , 1 friendly the other not ... not even a smile, did not look like he wanted to be there, never mind help us!!! Gluten free toaster and bread, but cooked like crackers. We had gluten free pizza, pasta, pasta in tomato sauce, baked potato, sliced potato, rice and chicken nuggets ... all nice. Good range of desserts too, especially chocolate brownies. Restaurant was like clock work, bang in the minute service was finished they began clearing away. Given we'd waited so long for gluten free food at lunch time they simply cleared up around us and never felt pressure to rush and leave. My one daughter had ZERO gf tummy, my other had it ONCE on our last dinner CLEANLINESS... disappointing in places, spills left for days on staircases, bird poop left days on lounger, glasses not collected very frequently round pools, and glass boxes where you can put your own not collected either. ANIMATION.... evening mini disco and shows brilliant. Daytime kids entertainment disappointing, it's up.to you to check.the app. No one comes round telling you what's coming up or to invite you to play/ join in. BEACH ... bus to beach left at allocated time regardless that it was full to brim. Beach is nice. Walk back to hotel 20 minutes, last 10 up hill, no great for pushchair or wheelchair. Would I come back ... no. Would I recommend... yes

We stayed here last week and overall had a wonderful vacation. The hotel has many strengths, but there are also a few things future guests should know about. Pros: The food was absolutely amazing. There was a huge variety of fresh and delicious dishes every day, with plenty of options for everyone, including vegans and children. Even the snacks served at the taverna were excellent, so it was practically impossible to ever feel hungry. The beverages were also varied and very tasty. The rooms were spotless and cleaned every day. The beds were comfortable, so it was easy to get a good rest. The entire resort was beautifully maintained. The gardens, flowers, and plants were clearly well cared for, and everything outside was clean and organized. The pool area was spacious and very clean. The aqua gym was a fun bonus, and my son absolutely loved it. The children's pool was fantastic and kept him entertained for hours. A special mention goes to the entertainment team. They did a fantastic job every evening with shows, games, funny moments, and great performances. Although many activities were aimed at children, adults could enjoy them just as much. Cons: The biggest unpleasant surprise came at check-in, when we found out that parking costs €15 per day. We were NOT expecting this price, and since there is no practical alternative for parking nearby, we had no choice but to pay for it. It would have been much better if this cost had been made clear before arrival, so be prepared for this extra expense. During our stay, the majority of guests happened to be British, and unfortunately many large groups were extremely loud late at night. Several buses arrived around 2 AM, and people shouted to each other outside without regard for guests trying to sleep with their windows open. This happened on multiple nights, so it significantly affected our experience. Many also left shared areas such as the pool, restaurant, and public toilets untidy. The spa staff were also far too persistent when trying to sell massage packages. They actively approached guests around the pool and near the towel station, and they didn't accept "no" very easily. Since you need to visit the towel station every day, it was difficult to avoid these repeated sales pitches. Finally, the elevators were often occupied by housekeeping staff with cleaning carts, especially during busy hours. This frequently resulted in long waits for guests and could be managed more efficiently. Overall, despite these drawbacks, we had a lovely holiday thanks to the excellent food, cleanliness, beautiful surroundings, and outstanding entertainment team.

From start to finish this hotel has been amazing, our second day here we had a phone call to explain we was placed in the wrong room ( room too small) they sent someone up to collect our bags and put us in our correct room and refunded us for the night. We had the family suite which was massive and plenty of room for the 3 of us, the rooms are quiet apart from the odd drunken families coming back in the nights causing noise in the hallways. The staff here are amazing with the children, so polite and can’t do enough for you. We had an Issue with our safe in our room, went out for food and asked the staff to open the safe for us, when we came back all our money and passports were still in the safe which is lovely to know you can trust the staff. The atmosphere in the nights is great half for the children half for the adults, lots of activities in the day, kids club is great very safe ( my child came out with a sunflower plant and crafts that he made) and also a swim club for children wanting to learn to swim. Food here is amazing, plenty to choose from especially for the children, there is a child section where they have their own plastic plates and cups which I thought was great. The location is great, steps walking down to the beach and shops and also a bus which takes you to a different beach every hour ( bus driver is amazing). The only two things I could say that needed to be improved was the room cleaners don’t clean the rooms fully, they make your bed and fold your towels but didn’t get fresh bedding once and had to put towels by the door to get clean ones which is a shame as the hotel is super clean and they take the cleaning of the hotel very seriously but just not the rooms, the spa sales lady came around the pool asking people if they wanted to book a massage we booked with her and she said because it was my birthday we could have a birthday gift with the massage, from the moment we walked in the spa it wasn’t good vibes our massage was 20 mins late due to over booking and not having enough staff, the spa staff didn’t speak English so it was very blunt and awkward ( didn’t seem like they wanted to be there) we finished with no gift and when we seen the sales women the next day she dodged us by the pool lol. Apart from the two small issues I think the hotel is amazing.

Our holiday at TUI Blue Nevis in Bulgaria was honestly the best holiday we’ve ever had. The hotel was amazing, the food was amazing, and the staff were amazing from start to finish. The entertainment team made our stay unforgettable — Dan, Nicola, and Jamie were absolutely fantastic. They were our favourite people and made every day special. Kids’ entertainment was brilliant, the kids club was super fun, and the evening shows every night were excellent. Our room was perfect, no problems at all. The swimming pools were clean, beautiful, and great for both adults and kids. Food every day was delicious with lots of choice. We had an incredible time and we will definitely come back. TUI Blue Nevis made our holiday truly special.

Shocking for a tui blue hotel,as a couple we paid nearly £2000 expecting fabulous only to get mediocre.on one day we were told of a water issue affecting the whole of Bulgaria 9-5 they said however it didn't come back on till middle of the night,when enquiring we were just fobbed of(it's a yearly issue and if I'd been pre warned would never have gone that week) Food was hit and miss sometimes pork and chicken pinkish,lots of lovely salad and deserts,half way through week it was a struggle to find seating for all 8 of us Rooms cleaned daily,we had an issue with ants but dealt with straight away Entertainment was possibly the worst I've ever encountered very poor for our 7+13 year old grandsons Pools and sunbed the highlight of our week,although I would recommend own towel so it's easier to find where you are Beautiful grounds Drinks excellent Shop or snackbar could do with being open later Check water maintenance situation before booking cos as u can imagine no flushing toilets for 24 hours wasn't pleasant

Big thank you to the service minded Alina and Anton at the Spa in Blue Nevis Resort for taking so good care of us. And to massage terapaut Yulia for doing her magic. You are great, and we hope to see you again. The best massage i have ever had.

We stayed at TUI Blue Nevis for one week in June 2026. Overall, we had a pleasant stay, but there were several areas that could be improved. The hotel itself is extremely clean, and the housekeeping team do an excellent job keeping all areas spotless. The food was decent, with enough choice to suit most tastes throughout our stay. This hotel is definitely aimed at families, which is great if you’re travelling with children. However, we found that the entertainment became very repetitive after a few days and could benefit from more variety. Our arrival experience was frustrating. Check-in wasn’t until 3pm, which meant we had to wait in reception for over two hours before our room was ready. Once we eventually found our room, the key card didn’t work, so we had to walk all the way back to reception. After being given another card that also didn’t work, a different member of staff informed us that the room actually required a physical key rather than a key card. This meant another trip back to reception before we could finally access our room. Unfortunately, the safe in the room didn’t work for the duration of our stay either. The main pool area could also do with some attention, as there are lots of loose stones around the pool which are very uncomfortable to walk on barefoot. A bar closer to the splash park would also be a welcome addition for families spending most of their day there. We used the taxis arranged through the hotel on several occasions to visit Sunny Beach and Nessebar. On our final evening, a local informed us that we had been charged more than double the normal fare for these journeys, which was disappointing. The games room was also very expensive, with overpriced tokens. Despite these issues, we still had an enjoyable holiday thanks to the cleanliness of the hotel and the family-friendly atmosphere. With a few improvements, this could be an excellent family resort.

More mum and dad entertainment

AMAZING tui reps. I have 4 children, 9,8,5&3 my two youngest have done kids club everyday, i can not put into words how amazing the entertainment and the childcare staff are. Matauis (think that’s how his name is spelt) is who’s stood out the most, most child friendly silly fun guy. My 3 year old loved him! Food here isn’t the best but we’ve had an amazing week away and don’t want to have to come home. Very very clean resort, the staff are sweeping, mopping, plate collecting, cup collecting so so quickly, highchairs are sanitised and taped, never been to such a clean resort.

On our (couple with 8 year old) 5th night, and we feel the hotel has been nice but definitely not 4 star. Pros - Choice of pools - Hotel grounds and location - only 30 min from airport, beautiful sunset views and grounds are kept immaculate, well done to the gardeners. - food was great variety and tasty - comfy large bed in family room Cons - biggest one was the evening entertainment, the worst we’ve experienced to date. Not engaging, boring and terrible singers - only 1 bar by the main stage, long queues - only 1 quiet bar, singer was good but same songs every night - ice creams, no ice cream parlour. Unless you grab one at lunch in the main restaurant. Good luck! Very few in the snack bar and melted. We bought them from the mini mart. - no tables around sunbeds - umbrellas are fixed into the ground, meaning you can’t work around the movement of the sun - rooms are standard/poor, we arrived to a bro door, and what looks like blood stains on the curtain. The dividing doors were also tatty. - cold showers if showering after 7pm - drinks menu and quality is poor for 4* - mini golf not the most adventurous but we couldn’t even play it as were told the balls had been stolen and didn’t seem to be bothered about replacing them - arcade is ridiculously expensive, €2.50 for a token, for impossible claw machines and very few choice of arcade games I think if the hotel was rated accurately 3*, then it would be good value for money, but the hotel severely lacks 4* quality in our opinion and experience of many 4* resorts in Tenerife and Turkey. Nessebar was a highlight day out.

What a wonderful hotel We went with 14 people in our party from age 4 months to 70 years The pools are great lots to choose from splash parks for kids shallow pool for babies and indoor pool a spa quieter pool , food is brilliant so much choice and variety , after a week it didn’t get boring like a lot of normal inclusive hotels , the rooms are huge if your booking the junior suites, There was only one very tiny complaint Tui sold one of the rooms as a TWIN they DO NOT do twin rooms only double so if this is something you need then don’t listen to Tui saying they do twins, luckily the staff are amazing and quickly set up a sofa bed for that room, honestly the staff are amazing the entertainment team are brilliant Kids club fantastic, I’ve never ever let my kids stay in a kids club abroad without me but this one felt so safe and good , the kids loved it, we also travelled with an autistic child , who struggled a bit and the staff were brilliant with them , always included them and made sure they was happy , Short transfer 30 mins Lovely hotel private beach with free bus couple mins drive, it’s bit rocky in one part then the rest is sandy , we all had a fantastic time ,

We booked this last minute and had a good deal so had a enjoyable stay at TUI BLUE Nevis overall. The hotel itself is lovely, with well-maintained grounds that create a relaxing and pleasant atmosphere throughout. Everything felt clean and well looked after, which definitely added to the experience. The food was a highlight — there was a good variety on offer and the quality was consistently good. We were always able to find something we enjoyed, which isn’t always guaranteed at all-inclusive resorts. However, it’s worth noting that there is no table service in the main restaurant, so you need to get your own food, drinks, and cutlery. This wasn’t a major issue, but it’s something to be aware of and not quite what some people might expect. The location worked well for us. It’s not right in the centre, but it’s close enough to comfortably walk into town, giving a nice balance between a quieter setting and easy access to shops, restaurants and nightlife. The beach is accessible via a hotel-run bus, which takes around 7 minutes. While this was convenient, the beach area itself felt quite isolated and was away from the main strip. That said, there are a few areas where improvements could be made. When the weather wasn’t great, the entertainment was moved indoors, but the indoor space simply wasn’t large enough to accommodate everyone comfortably and felt quite cramped at times. In the evenings, only one bar was open, which struggled to cater for the number of guests. This often led to long queues and delays. Opening the lobby bar in the evenings would make a noticeable difference and help spread the demand. Another disappointment was the drinks offering. Drinks were served in plastic cups, which isn’t quite the standard you’d expect from a TUI BLUE hotel. Additionally, while the hotel is all-inclusive, if you wanted premium branded drinks you had to pay full price. It would have been better if these were subsidised rather than charged at full cost, especially as guests are opting not to drink the included local brands. The hotel has three pools, which is great, but it would have been a nice touch to designate one as adults-only. The pool by the spa, in particular, would be ideal as a quieter, more relaxing area. Overall, it’s a nice hotel with plenty going for it, but a few improvements — particularly around bar availability, entertainment space, drinks quality, and small service touches — would make a big difference to the overall experience. As a couple travelling without children, we also felt the hotel is very much geared towards families, so it may not be the best choice if you’re looking for a quieter, more adult-focused stay.

We had a nice stay at Tui Blue Nevis, but we left with a few qualms. On the positive side, the hotel is beautiful, incredibly clean, the food is very good, and it’s in a great location just a short walk from Sunny Beach. However, the entertainment was a letdown. After 6:00 PM, the only place to sit was the loud entertainment bar—there are no cozy lounges or quiet spaces for a relaxing drink. We also felt we overpaid significantly compared to other guests who got last-minute deals, and it didn't feel like great value for the early season. A few staff members could use a bit more enthusiasm, particularly one incredibly miserable lifeguard who liked to scowl at everyone. Lastly, the water park has a bizarre 50kg weight rule for certain slides. My son (who is over 140cm but light) was banned from slides here, yet went to the Nessebar water park and was allowed on everything. Overall a nice holiday, but definitely room for improvement on entertainment, rules, and value!

The transfer was only a 30 minute journey from the airport. If taking the TUI bus, expect to wait around an hour on the bus before it moves due to waiting for other passengers. Check in took around 40 minutes as we arrived on the TUI bus with only one person on reception, this was fairly fast considering the large line of people. Room was fairly clean and nice enough. Fridge didn't work and there was left over food on our balcony that hadent been cleaned from the family before us. The hotel facilities are OK, not many bars to choose from and the ones that they do have, have fairly large queues during peak times. Pools are cold but we had very warm weather during our stay so was no issue. Gardens and general grounds are lovely with very nice views. Food was actually very good, we only had one issue with raw chicken in the restraunt, the workers didnt seem to care but apart from that, no issues. Drinks are not bad, can be hit and miss depending what people are behind the bar. Entertainment is not bad, the kids disco with the DJ is excellent. There a no big shows ect but for the price we did not expect that. If it rains the Entertainment moves to a small room with a small number of tables which is not fit for purpose. Overall we had a very nice holiday, grounds are great, enough to do to keep the kids happy. Only thing that let's the hotel down is the cleanliness, nobody seems to clean tables as they are all dirty with left over drinks and food. I see people say this is not true, I'm still at the hotel and has been like it for everyday we have been here. If you too are used to TUI Sensotori resorts, RIXOS resorts or premium five star hotels I would stay clear, as you will be disappointed. But if you're on a budget and want a decent hotel this would be a great option. We paid £1100 for a family of 3 which is about right for this type of hotel. Personally I would not pay anymore for this hotel, but again this depends what type of hotel you are used to. I gave 4 stars for the price. Otherwise it would be 3.

Just got back from an 8 night stay. Very clean rooms, staff always clearing tables sweeping floors ect. Different pools so you can always get a sun bed. Ignore the reviews about the food, there is always something to eat , new dishes every day we were there, and for your fussy ones pasta chips pizza every day. Snack bar food good too. Cocktails, ice cream cant complain for the price altho we did get a very good deal!!! Only down side would be they had one bar open on an evening despite advertising 2 on the leaflet. It was busy enough to have 2 bars going as not everyone wants to be in the hustle on an evening with the entertainment. A quieter bar should have been an option really. Over all really nice time tho.

I advise not to listen to the bad reviews, I didn't think any place could top our holiday last year but 2 days in this place is amazing. We are two groups, we got two adult moms, two 18 year old lads, 17 yesr old girls two 9 year olds and a 12. Daytime snack bar spot on, pizza chips , burgers, kebabs, hot dogs salads meats, sweet treats donuts waffles, pancakes cakes fruits, all inclusive drink options are vast, loads to choose from, slides are wicked, staff are really nice, bit slow on reception but thats a minor, we had a slight power cut last night, why people complain is beyond me, we have power cuts at home who they complaining to there? 10 minute walk to beach, no lucky lucky men at all, its ace, definitely recommend and id happily come back, food tonight ive had swordfish, shark, there's always fresh meat, pasta , food to suit kids, ignore the bad reviews they must be real miserable