Nessebar Beach

Hotel staff were miserable and info supplied at check in was zero, upon arriving at the South reception there’s not even a sign in the door saying where to enter, then the miserable check in staff that give you no info on anything, unless you want to sit in the bright sun or a freezing bar seating in this hotel is zero, the bar staff are rude and even think it’s funny to mimic our accents, the speciality restaurant is a joke it’s a table in a closed down chicken restaurant with no music or atmosphere and your food is rushed out and then you go !! Food overall is ok but not of it was ever hot anywhere. Drink selections were very limited, rooms were attended to every day but I would not say they were cleaned at all, soap and toilet roll sometimes never got replaced and on top of that the only hotel to not provide pool towels, in fact when you ask at reception they claim to not even know what you are talking about. I would say number one improvement as you are running a hotel and make money from guests is give your staff some training to be a bit more welcoming and cheery

Me and my partner have just come back from a stay at nessebar beach hotel. The location is great close to the beach and around a 15 minute walk to flower street. The pool was lovely with a swim up bar and hotel didn't feel too overcrowded. The negatives of our stay are the food. It's literally all near enough served at room temperature, the cold items are also not kept cold and hot food items were luke warm at best. After the first day I experienced a bad stomach so contacted tui to let them know. They contacted the hotel and asked for me to speak with reception. When I got to reception they said I would have to speak to the restaurant. I was annoyed that the reception couldn't give the feedback to restaurant and felt like we were doing all the donkey work. I contacted tui again who in the end said they would contact nessebar beach again and make sure improvements are made but tui didn't give me anymore feedback on what was said. Me and my partner ate out for days afterwards which wasn't budgeted for on an all inclusive. After a few days we attempted to have more food and no improvements had been made and still barely luke warm or served at room temperature. I understand at an all Inclusive making food for Alot of customers would be hard but when I waved my hands under the heat lamps they weren't hot. Another negative is the cleaners literally wake you up at 8am cleaning rooms and hoovering outside the door. I know they have to clean but never been in a hotel where they knocking guests up before 9am. Also this hotel has two receptions which you get dropped to one but need to be at the other to check in/out don't really think there is a need for two receptions it's seems to be really confusing to guests and quite abit of a walk Inbetween. The entertainment in the hotel isn't great and not what you expect booking through tui. We only stayed for a few hours one night. There was a kiddies disco for the kids and then karaoke. There were a few activities in the day they did but overall not good. Sadly we won't be returning to this hotel as I said the pool was lovely but the food massively let it down.

Just arrived home from this hotel and before i went I couldn’t any recent reviews. The hotel itself is lovely we had a room (accessible room) on the second floor (same as the bar and a lift up to the restaurant) Food is good quality but always cold (there is a microwave to heat up the food but some things just can’t be reheated ) we discussed that the food that wasn’t cooked was lovely but once cooked there was much to be desired (which is a shame) while we were there there were 100’s of youths at a volleyball tournament (they were very well behaved in our experience) but I know some guests did have a problem with late night running around the hotel but this was not our experience . The bar service is fast but not consistent if the tonic ran out you got soda with no offer to sort it out . Most bar staff do not speak food English so trying to explain is difficult and often we just gave up (not that we can speak a work of Bulgarian so can’t really complain about their lack of English) In the restaurant they are very quick to clear away plates even to the point where if you left the table (even with my handbag on the chair)they would clear the table and take the handbag for safekeeping as if it had been left behind. The pool is large and the sunbeds are on sand . Just over the hill to the left of the ppl there is a massive beach where you can hire comfortable sun loungers x 2 for €10 The loungers in the hotel are hard plastic and very uncomfortable but there are plenty of them. The area around the hotel is busy and you would always find something to do, eat, drink or just look at. I wouldn’t not return here for the right price Hope this honest review helps

I stayed here for 14 days in September 2025, and it was absolutely fantastic! The atmosphere is amazing – friendly staff who are always smiling and happy to help or have a chat if you want. Everyone working here really makes you feel welcome. The hotel was clean throughout our stay. The only small issue we experienced was that the shower got a bit clogged up due to sand coming in from the beach and sunbeds, but honestly, that’s the only negative thing we have to say after two full weeks here. The food at the hotel was excellent, with a great variety every day. We never got tired of the buffet! Both of us are sensitive to ultra-processed food and were a bit nervous about that, but we had no issues at all – the food was fresh and felt homemade. Don’t miss the pizza restaurant at the hotel – seriously, the best pizza we’ve had! We even tried pizza in Nessebar Old Town, but the one at the hotel was definitely better. WiFi in the room was a bit weak, but that just encouraged us to get out and enjoy more of what the hotel had to offer. There's always something happening here – music, games, and activities for both kids and adults. It’s a lively place with a great vibe. The location of the hotel is, in my opinion, perfect. It’s just far enough from the town center that you don’t hear all the noise from the nightlife if you want a quieter evening, but still only a 10–15 minute walk away if you feel like going out. It’s also close to the Old Town and right next to the tourist train stop. And best of all – it’s right by the beach! The beach is divided into sections: the one just below the hotel is a regular beach, but if you walk a few sections toward the Old Town, there’s a nudist area if that’s more your vibe. I was here with my mother, and we had a great time together. But I also saw families, couples, and even solo travelers enjoying themselves. No matter who you’re traveling with – or even if you're on your own – this hotel fits everyone. I noticed that solo guests were really well taken care of by the activity staff, and many quickly made new friends to hang out with. It's a genuinely warm and welcoming hotel with a lovely team of staff. Honestly, I feel like I got great value for my money. I don’t understand how this hotel doesn’t have a 4-star rating – it’s so beautiful and well-kept! Some evenings we wanted an early night and the music from the disco or crowd could be a bit loud, but we had a room right next to the stage. I’m sure if we had asked to switch rooms, it would’ve been no problem at all. With earplugs, we still slept really well. That said, we did notice a few guests getting overly drunk due to the open bar. Some ended up passing out on sunbeds and needed to be helped by the lifeguards – who, by the way, did an amazing job keeping an eye on everyone and making sure people were safe. In the restaurant, it was also a bit sad to see some guests hoarding food from the buffet and then not eating it, which led to waste and less availability for others. Some dishes seemed to run out and weren’t always refilled, while others were topped up regularly. All in all, we had an incredible time. We believe in enjoying your holiday to the fullest, but also respecting the hotel and the hardworking staff. Thank you for a wonderful stay – we’ll definitely be back!

A very good hotel,nice people,OK services.Was cheap for me and my friends.15 days full of life,the food and all was great,pure pleasure.Disco kids was the best.

First of all let me say, we booked our holiday in September not realising that the majority of bars and shops close at the end of August in Sunny Beach. At the end of our trip only two bars were open on the last night. Back to the holiday. We booked as a three star and that is exactly what we got. The food is your normal all inclusive, which was acceptable, not always hot but there is a microwave to warm things up. On a lunchtime there were hot dogs and sandwiches available by the poolside bar and also a pizzeria for you to go for lovely tasting pizzas. The swimming pool was like an ice bath and you could only just jump in and out without going numb. We used to dare each other to go in. The entertainment was none existent which was a shame as the drinks are the best thing about this hotel. Usually these hotels have rubbish spirits and cocktails. There were very nice except you could only have them in glasses if you stayed inside the bar, otherwise soft bendy plastic beakers. The rooms were very nice, nothing exceptional just nice with a brilliant shower, which was always hot and shampoo, handwash and moisturiser available. There is air conditioning but we didn’t need to use it. The rooms are cleaned everyday at a very early time (as soon as you left for breakfast). Outside the hotel is quite a few bars and restaurants, but if you would like to be in the middle of sunny beach it is a good 25 minutes walk or 30 LEV in a taxi. We went to a couple of bars in the centre and watched tribute acts and played bingo. The beach is one of the nicest beaches I have been to with soft powder like sand and lifeguards and beach bars a plenty. A few metres up from the hotel going towards Nessebar is a section allocated to the naturists . We visited Nessebar old tow once on a taxiboat for 20 LEV each and once by bus for 2 LEV, it’s a lovely quaint place to visit and have a meal. All in all, we wanted to go somewhere that we haven’t been over the last 20 years and we can now tick Bulgaria off our list but will not be returning but did have a nice holiday. It reminded us of Spain when Spain was new to us all.