Natali Apartments

We loved our stay here!! All the staff were so friendly and lovely so we had a very enjoyable experience. Great pool area and balcony. As a large group of young girls, we all felt very safe the entire time due to the incredible security guard we all loved and felt as though he was really looking out for our safety and cared the entire time.

While the facilities and rooms were genuinely good, especially considering the price. The overall experience was let down by poor treatment and a serious lack of transparency. Some members of staff were friendly and helpful, but unfortunately, others were patronising and discriminatory, particularly towards younger guests. If you’re planning a girls’ or lads’ holiday, I would strongly advise against staying here. Despite no mention on the booking page, we were only told upon arrival that guests are not allowed to bring anyone back to the rooms or even visit each other’s rooms. This strict policy was enforced without warning and left us feeling misled. For a rule that significantly impacts your stay, it’s unacceptable that it wasn’t made clear before booking. Most concerning was the behaviour of the security guard. As a young teenage girl returning to the hotel, I was aggressively approached, sworn at, and called degrading names. When returning alone, I was also demanded to provide my reservation number and prove my key access at 5am, in a way that felt excessive and intimidating. The situation escalated to the point where I was in tears, and rather than de-escalate, he continued his aggressive behaviour. Moreover, he denied ill guests entry and instead made them do a ‘sobriety walk’ due to assuming alcohol consumption being the cause. Shockingly, the neighbouring hotel, Sunshine Studios, offered me a place to stay the next night due to concern and acknowledged the number of complaints they’ve received over the years about its neighbours security guard. Their own security team had even witnessed his aggressive behaviour. Overall, while the apartments themselves are decent, the unacceptable treatment, lack of clear policy, and aggressive security made this a very upsetting experience. Sadly, I cannot recommend this hotel, particularly for younger travellers seeking a safe and enjoyable holiday.

Lovely peaceful accommodation! Close to everything and the staff were very friendly and willing to help us with anything. Very clean facilities and the room was cleaned daily with new towels etc. Hidden gem would definitely recommend

Natali Apartments is very clear and beautiful place. Each day they are taking care for towels. We had a problem with air condition and Manager of the property fixed it immediately. Very polite and helpful staff. I can recommend it as a perfect place to stay (in a very good price also). I really enjoyed my stay there.

Beautiful hotel located near the city centre and the beach. The room was very clean and comfortable and it had everything that we needed. Cleaning lady was super nice as she was giving us fresh towels and cleaning our room. The staff is great and very helpful. Pool is clean and has a bar with great drinks. We will definitely come back to Natali apartments:)