Movenpick Waterpark Resort & Spa (ex.Movenpick Resort Soma Bay)

Verry good restaurant. The jest crew

good crew, amazing food and nice vibe

Nice crew, delicious food and amazing vibe

We chose this hotel with somewhat high expectations, considering that on one hand, it is advertised at a much higher price compared to my tourist agent's competitors (for the same period); on the other hand, it is a 5-star hotel (and having stayed at a few of these around the world, I have a solid basis for comparison); and thirdly, it is part of an international hotel chain. I know that grading systems vary by country, but elsewhere, this hotel would be a 4-star at best. What we liked: - Clean, tidy rooms (we stayed in a Deluxe room) - Beautiful, well-maintained garden and a well-kept beach - Good animation team/entertainment - Kind and attentive staff - Child-friendly atmosphere - Reasonably fast Wi-Fi internet with fairly good coverage - There are pools, water park, and beach - On-site shop, pharmacy, boutiques, and bar - At least 4 different à la carte restaurants What we didn't like: - The rooms are a bit worn out for a 5-star hotel - The chairs in the restaurant are also due for a replacement - In a 5-star hotel, besides the daily complimentary 1.5-liter bottle of water, it is customary to replenish the minibar daily with a few cans of soda and some chocolate bars (free of charge of course) - Since this is a Mövenpick hotel (which every European traveler knows as a major ice cream brand) by name, I think 24/7 free ice cream should be a basic standard in a 5-star resort; instead, only about 3 types of ice cream were available at the bar, and you had to pay for them. I know it's an Accor hotel now, but it's still Mövenpick. - There aren't really any snacks (pizza, burgers, etc.) available between main meals by the beach or the pools. However, you can get this type of food during lunchtime if you choose to stay and eat at the beach, which doesn’t really make sense - The weakest point of the hotel is the restaurant itself and the variety of food. Breakfast is relatively fine with a wide selection—there are always various types of eggs, sausages, pastries, waffles, pancakes, jams, fruits, salads, coffee, and juices. However, I missed the small, recognizable yoghurts that kids know (like Danone or similar), although some types of yoghurt were available in large bowls. I missed (in recognizable packaging) the mayonnaise, ketchup, and mustard too. The pre-made scrambled eggs were watery and tasteless, the (pork or beef?) sausages had a very strange taste, though the poultry sausages were edible. Lunch and dinner were always centered around the exact same 5–6 main dishes (boiled rice, spaghetti carbonara, boiled potatoes, boiled fish, steamed vegetables, etc.), prepared in the exact same way every day (these were supplemented by only 1-2-3 new or local dishes), and to make matters worse, the same selection was duplicated on both sides of the buffet. A 5-star hotel should not offer the exact same food selection for lunch and dinner, especially not every single day, and definitely not duplicated. Basic "safety" foods for kids, like French fries or chicken nuggets, were missing (we only saw nuggets once in 7 days). The pastries and cakes were delicious, though on average, the same two main flavors dominated across all 5–10 varieties—only the shapes were different.

We had an absolutely fantastic dining experience at the Mongolian restaurant at Mövenpick Resort Soma Bay. The food was fresh, delicious, and prepared exactly to our taste. The concept of choosing your own ingredients and watching them being cooked was both fun and enjoyable. What truly made the evening exceptional was the outstanding service from Mohamed. He was incredibly welcoming, attentive, and professional throughout the entire dinner. His warm smile, genuine kindness, and attention to every detail made us feel like valued guests. Mohamed went above and beyond to ensure we had a perfect evening, and his excellent hospitality deserves special recognition. A big compliment to the chefs and the entire team for creating such a wonderful atmosphere. We highly recommend this restaurant to anyone staying at the hotel. We will definitely be back! Thank you, Mohamed, for making our evening so memorable!

We visited the Italian restaurant it was the best I have ever visited and Nader was a really good man and kind and respectful who made us a very good food and very good cocktail. I really recommend this place if you ever go to Mövenpick.

Best Italian restaurant in soma bay movenpick and best people like Nader. Special cocktail 🍸 🍹 and amazing service

I want to thank Mohamed in Mangolian restaurant in alJazera 😍 He is very friendly and we enjoyed alot our dinner thereit is a different experience and great vibes

I want to thank Mohamed in Mangolian restaurant in alJazera 😍 He is very friendly and we enjoyed alot our dinner thereit is a different experience and great vibes

The hotel is excellent. I received a very warm welcome from the front desk staff, who were friendly and professional. The restaurant and food have improved tremendously, with a remarkable enhancement in both the quality and variety of the meals. The rooms are excellent, and the housekeeping service is outstanding. The Aqua Park staff are highly professional and pay great attention to the safety of all guests. I would like to sincerely thank the entire team for their exceptional service and hospitality. I highly recommend this hotel and look forward to staying here again.

The hotel is excellent. I received a very warm welcome from the front desk staff, who were friendly and professional. The restaurant and food have improved tremendously, with a remarkable enhancement in both the quality and variety of the meals. The rooms are excellent, and the housekeeping service is outstanding. The Aqua Park staff are highly professional and pay great attention to the safety of all guests. I would like to sincerely thank the entire team for their exceptional service and hospitality. I highly recommend this hotel and look forward to staying here again.

The Mohamed was so experienced and funny, we had a good time here,we enjoyed every second being here!

The Mohamed was so experienced and funny, we had a good time here,we enjoyed every second being here!

Perfect foods, perfect drinks, perfect feeling

I never have been eaten such a good food,especially beef meet...Mohamed was great, very kind and helpful...

Ahmed was very kind and helpful

Food was very tasty and very good, nice service. Thank uou for good evening. Chinese restaurant. Ahmed ✌️

This expierence was PERFECT, we love the servise, food and everithing. Best restaurant in this hotel.

Good expérience at the Mongolian restaurant. Great service with Mohammed! Good Guy and good food!

Good expérience at the Mongolian restaurant. Great service with Mohammed! Good Guy and good food!

We stayed in this hotel for 7 days. Service: Kind people, especially in the dining area, they really appreciate one smile and simple "thank you" (for real, too many people aren't even able to thank, it's absurd.) Room cleaners: Again, very kind people that did their jobs well. Dining service: Ahmed Abdalnaby, Nabil Elsaed, Hussein Atef, Mordy Elsadawy were kind and loving people. Shukran habibi! Soma bar: Mohammed was an awesome barman. Animators: Mizu and Abdallah were awesome. Room on its own: Nothing special, but we are not too picky about this stuff. It was clean, AC was working. Only thing i want to pin out was the door that had like 5cm hole between the floor and the bottom. We heard everything like it was open, but not a problem for us - we sleep with earplugs. Food on its own: Over average! Some of it stayed the same for all days, some was changed everyday. One big downside: Beach / Pool vendors annoying you like 2/3 times an hour. Even if you learn how to say "No, thank you" in arabic - "La Shukran", they will still try to sell you stuff and just milk the f. out of you. I recommended to other turists to just reject their offers and one of the vendors came harrasing and threatening me that if i do it one mor time, he will come for the security. (After consulting a hotel manager, i was told that they do not have the authority to kick me out or anything.) But still - i'm mentioning this because it's still the Hotels choice to include these shady external vendors in their resort area. Overall, i think this is 4,5 star hotel and that's in my opinion mainly because of the vendors. I recommend you come here - other than the "annoying mosquitoes", if you are not any snob that has to get everything perfect, it's a nice hotel for its price. Thanks for everyone from the hotel service!

We stayed in this hotel for 7 days. Service: Kind people, especially in the dining area, they really appreciate one smile and simple "thank you" (for real, too many people aren't even able to thank, it's absurd.) Room cleaners: Again, very kind people that did their jobs well. Dining service: Ahmed Abdalnaby, Nabil Elsaed, Hussein Atef, Mordy Elsadawy were kind and loving people. Shukran habibi! Soma bar: Mohammed was an awesome barman. Animators: Mizu and Abdallah were awesome. Room on its own: Nothing special, but we are not too picky about this stuff. It was clean, AC was working. Only thing i want to pin out was the door that had like 5cm hole between the floor and the bottom. We heard everything like it was open, but not a problem for us - we sleep with earplugs. Food on its own: Over average! Some of it stayed the same for all days, some was changed everyday. One big downside: Beach / Pool vendors annoying you like 2/3 times an hour. Even if you learn how to say "No, thank you" in arabic - "La Shukran", they will still try to sell you stuff and just milk the f. out of you. I recommended to other turists to just reject their offers and one of the vendors came harrasing and threatening me that if i do it one mor time, he will come for the security. (After consulting a hotel manager, i was told that they do not have the authority to kick me out or anything.) But still - i'm mentioning this because it's still the Hotels choice to include these shady external vendors in their resort area. Overall, i think this is 4,5 star hotel and that's in my opinion mainly because of the vendors. I recommend you come here - other than the "annoying mosquitoes", if you are not any snob that has to get everything perfect, it's a nice hotel for its price. Thanks for everyone from the hotel service!

My friend, my child, and I had a wonderful vacation. We spent every evening at the bar and on the beach. The food was great, and the hotel was beautiful :) Shaker, the bartender, was especially nice 🩵—he made us some really delicious drinks and we had a blast ))) All in all, we’re just so happy with our vacation

My favourite place.. This is the third visit. My family and I enjoyed everything wonderful. Professional staff.. Clean food is great.. A suitable place for all family members, thank you, Mr. Mina, Mr. Zain and Chef Assem until we meet again..

Perfect place, especially Egyptian people.All recomendations.

This is my 3rd time in this hotel. Advantages: sandy clean beach, room was very good . All the staff is friendly . Food was much better than the last time especially the bakery. Disadvantages: Chairs on the beach or aqua park was worn out. Kids aqua need to be fixed . Animation team wasn't at the expected standard that i saw before. There was a foam party at kids pool at night at dinner time although it should be in day light so everyone can enjoy it.

We stayed at this hotel for 10 days and I have to say it was a huge disappointment. The problems started on the day of arrival. We arrived in the morning, received our first room at 3:00 PM, and had to wait until 8:00 PM for the second one. Throughout the day, I went to the reception around eight times because they were unable to prepare the room, claiming that the hotel was fully booked. However, they had known for over a month that we were arriving and had already paid for two rooms. When we finally received the second room in the afternoon, we discovered that it had only two beds instead of three, even though the room was booked for three people, including 6-year-old child. When I asked at reception, I was told that we could simply push the two beds together. I found this completely unacceptable. That was really the final straw. By 8:00 PM the room was more or less ready, but it was still missing extra towels and bottled water. During our stay, we also repeatedly felt that local guests were being given priority over other visitors. Whether it was in interactions with the staff or when requests needed to be handled, the service towards local guests seemed noticeably more attentive and accommodating. The accommodation itself was fairly good. The rooms were spacious, clean, and had large balconies. The food was tasty, but after a few days we struggled to find something different to eat. The selection was repetitive and lacked variety. I would, however, like to give special recognition to Hossam, the waiter on the restaurant terrace. Our table was always clean, his service was excellent, and he genuinely took great care of us throughout the entire stay. The staff at the pool bar were also outstanding. Shazly made excellent cocktails, was always friendly and helpful, and created a fantastic atmosphere. Unfortunately, the same cannot be said about the Soma Bar. The waiters and bartenders often acted as if we were bothering them. On one occasion, we even left without receiving our order because nothing arrived more than 10 minutes after ordering. The bar was nearly empty at the time, yet it seemed that paperwork was more important than serving guests. As for the entertainment program, we barely noticed that there were any animators at all. The only activity we saw was aqua gym. The evening entertainment was very weak, and throughout our stay there was virtually nothing happening. The atmosphere felt very quiet and subdued — the hotel seemed suitable only for sleeping and swimming. For the first time in my life, I was actually looking forward to leaving a vacation and going home. Having visited Egypt several times and stayed in different resorts, we can honestly say that this hotel fell well below the standard we have experienced elsewhere.

We stayed at this hotel for 10 days and I have to say it was a huge disappointment. The problems started on the day of arrival. We arrived in the morning, received our first room at 3:00 PM, and had to wait until 8:00 PM for the second one. Throughout the day, I went to the reception around eight times because they were unable to prepare the room, claiming that the hotel was fully booked. However, they had known for over a month that we were arriving and had already paid for two rooms. When we finally received the second room in the afternoon, we discovered that it had only two beds instead of three, even though the room was booked for three people, including 6-year-old child. When I asked at reception, I was told that we could simply push the two beds together. I found this completely unacceptable. That was really the final straw. By 8:00 PM the room was more or less ready, but it was still missing extra towels and bottled water. During our stay, we also repeatedly felt that local guests were being given priority over other visitors. Whether it was in interactions with the staff or when requests needed to be handled, the service towards local guests seemed noticeably more attentive and accommodating. The accommodation itself was fairly good. The rooms were spacious, clean, and had large balconies. The food was tasty, but after a few days we struggled to find something different to eat. The selection was repetitive and lacked variety. I would, however, like to give special recognition to Hossam, the waiter on the restaurant terrace. Our table was always clean, his service was excellent, and he genuinely took great care of us throughout the entire stay. The staff at the pool bar were also outstanding. Shazly made excellent cocktails, was always friendly and helpful, and created a fantastic atmosphere. Unfortunately, the same cannot be said about the Soma Bar. The waiters and bartenders often acted as if we were bothering them. On one occasion, we even left without receiving our order because nothing arrived more than 10 minutes after ordering. The bar was nearly empty at the time, yet it seemed that paperwork was more important than serving guests. As for the entertainment program, we barely noticed that there were any animators at all. The only activity we saw was aqua gym. The evening entertainment was very weak, and throughout our stay there was virtually nothing happening. The atmosphere felt very quiet and subdued — the hotel seemed suitable only for sleeping and swimming. For the first time in my life, I was actually looking forward to leaving a vacation and going home. Having visited Egypt several times and stayed in different resorts, we can honestly say that this hotel fell well below the standard we have experienced elsewhere.

Ahmed Abdalnaby verry good Man. Best im service. 10/10

Ahmed Abdalnaby verry good Man. Best im service. 10/10

Ahmed from Mövenpick Soma Bay deserves a medal (and a raise)!

Ahmed from Mövenpick Soma Bay deserves a medal (and a raise)!

Considering that this is our fifth time in Egypt and we don't have extensive experience, when comparing this hotel with the previous ones we have stayed in, it can be described as average. The positive aspects are the exceptionally kind and unobtrusive staff, with the exception of the receptionists, as well as the beautifully designed interior and especially the exterior, with its well-maintained plants and pebble pathways. Cleanliness is also satisfactory; it is clear that effort is being invested in maintenance – the walls have been freshly painted, the lobby has a pleasant scent, and the rooms and terraces are tidy and well kept. My main criticism concerns the food, which is repetitive and lacking in creativity – the same dishes are served every day. I also did not particularly like the beach; it hardly feels as though it belongs to the Red Sea. It lacks a certain atmosphere, as if something is missing. Low tide occurs frequently, so you have to walk all the way to the buoys if you want to swim properly. The most positive aspect of all is the opportunity to choose four dinners at the international restaurant Al Jazira if you have booked the all-inclusive package. Both the service and the food there are of the highest standard. Special praise goes to the charming and professional staff, led by the delightful Hasan. Alexandra

Only restrorants its pefrect ,but Hassan its amazig men ,end very profesional end frendly....he its the best.