Mogan Princess & Beach Club

We stayed at this hotel for a week from September 2 to 9. From minute 1 you feel good; you enter the reception and the adventure already begins. The experience has been phenomenal, both the treatment received by all the staff, the facilities, the impressive views, the dining—in short, everything was a 10. I must say that although expectations were very high, I did have some fear because of bad comments I had read. In our case, everything was wonderful. Without a doubt, if we were to return to Mogán (hopefully), we would return to Mogán Princess.

I went for a week with the whole family and it is true that the experience was good but there are many things to improve. On the good side, I have to say that my partner is celiac and we were a little worried about the variety of food she would be able to eat. Regarding that, I have to give them an 8.5 because excluding breakfast, where there wasn't much variety of sweets, in the other meals she had many options to choose from. Most of the employees were quite friendly and the hygiene in the room was also fine, except for the first day we arrived and one day in between when it smelled like a sewer. The common facilities were quite good, whether at the pool or in the different places where you could sit to have a drink and contemplate the views. As for the pools, I have to say that everything was very good, there were lounge chairs for everyone without the need to save them. The pool bar had options to cool off but many of the common cocktails you had to pay for, like the mojito and the Arehucas rum, something that seemed bad to me. Regarding the meals at the pool, a lot of variety and kindness from the employees. As for the bad, I have to say that we got a rather outdated room. The bathroom was horrible. A useless bathtub and a very small shower with a broken screen, and the faucet couldn't even be pulled out. Also, regarding access to some blocks, they were a bit inconvenient. The nightly performances and entertainment were terrible; they didn't do anything entertaining any night. As for the elevators, they need a repair and were always occupied by the people who worked there, so you could spend 5 min waiting for the elevator for 4 floors. As an anecdote, one day someone pooped in the pool, they acted immediately and in 4 hours we were all back in the water, as well as the closet mirror, which fell and when I came up from dinner it was fixed. In summary, a good experience, could be better, but very enjoyable.

Staff all very friendly from housekeeping to front office. My room was cleaned daily and fresh towels every day. I enjoyed the choice of food. Hotel is out of the way but fitted my choice for a chilled, peaceful break.

Good points : - Restaurant and staff very professional very good foods. - Sea View : very good view to the beach and pools. Bad points : - Gaming corner: shameful scame don't go there you loose your money. - very small swimming pool not hygienic at all , no rules , no monitoring - Lift and infrastructure deffect all the time - Parking very badly managed you'll get a ticket each day with your car. Final point : very last option if your budget is limited and you really need holidays!

Aboslutely Beautiful hotel/resort with everything stunningand breathtaking views. Staff were so friendly espeacially Big THANKS to Christian who upgraded our room due to issues with the Lifts. Food was so delicious varierty of everthingand occasionally free Pressecco for breakfast. The entartainment was great the Sunset Barwas sectacular and musicians in friday and saturday were good.Great bonus is the free bus from hotel down to the beachand Puerto de Mogan. We will be coming back. Very busy hotel ans so beautifull. Cleanand spotless.

Booked this holiday last minute as we have stayed in 2 other hotels in the area reviews we had read where good however upon checking in we was informed the lift from block 3 to get us to our block 4 wasnt working so had to carry our luggage up about 100 steps in the dark.[luckily for us a nice lady passing helped us ]The lift stayed out of action for the duration of the holiday so twice a day it was a trek up and down the stairs. TV in room wasnt working also and theres wasnt much choices of food overall a disappointing holiday 😞

Hotel and Staff excellent,food and drink excellent,

Amazing location, beautiful view

I have just got back from my second stay at the wonderful Mogan Princess. We stayed at this hotel 2 years ago, last year we were at their sister hotel opposite, and returned here again this year. I will start with the very small negatives: The hotel is a little outdated and needs renovation (happening in October) because the lifts often broke down which is not good for those with mobility issues, however, they were always quickly fixed! Another thing is that if you're vegetarian your food options are limited in the pool snack bar which is a shame, there are hot dogs, burgers, ham and cheese toasties, chips, salad bits, fruit and pizza (but the pizza was often meat too) always having a vegetarian option would be great (they do make special arrangements for vegetarians if you tell them, I'm just too shy to put people out). Also, the third bed we had in our room (kind of like a camp bed) was really uncomfortable, when I stayed before it was super comfortable, so I think i was just unlucky with this mattress). Now to the many, many pros. The staff. The absolute best thing about this hotel is the staff, they're the nicest people. You're greeted warmly at reception and they truly go out of their way to make you comfortable and welcome. All of the staff are incredible, we were there for 2 weeks and didnt have one bad interaction. Special shout outs to Ana-Maria who is without a doubt, not paid enough ;) she is so friendly, so funny and went out of her way to see to my family's comfort every single meal time. She is truly a gem. Edward and Brian who remembered our drink orders, made the absolute best Mojito's and remembered that I was allergic to grenadine. They made our day every day truly. I saw another review mention cockroaches in the room. when we arrived we had 2 cockroaches, we just scooped them up and popped them outside, in the UK theyre attributed to a lack of cleanliness, but out here they're just bugs that come off the trees, we were there 2 weeks and after we'd escorted the 2 cockroaches out, we didnt have any others and we slept with the door open every night. Cleanliness is not an issue in this hotel. Every single morning from about half 7 you see the amazing housekeeping staff sweeping, mopping and working hard keeping the place immaculate. Most importantly, I didn't see one cockroach in the dining area. (And only actually saw 4 all holiday (2 dead, and 2 in room). The food is varied and lovely, you'd be hard pressed to not find something that you liked. We upgraded to premier AI (well worth the money). The view from our room was exquisite, the beds comfy, the water pressure immense. I will absolutely be coming back. Whilst their sister hotel opposite might be the better hotel currently (they had their upgrade first), this hotel has the better staff, the better amenities and the better views.

Can not fault this hotel at all, location and view is stunning food was great and staff were very nice especially Pilau the young lady who made our stay extra special making the best dacharis on the island

5th visit. Amazing staff. Great value and best hotel views that exist anywhere. Suite room was great with kids. Bit busy on changeover day in all areas but otherwise fine. Not a fan of the live band playing in the evening above our room but a lot of other guests seem to enjoy it. We will be back

Another wonderful stay at the Mogan Princess, this was our 4th year staying here with varying sizes of family group. 9 of us travelled this year, including my Mam who has limited mobility. The hotel were great in accommodating us in rooms together and in a block close to reception and communal areas. The food, the staff, the cleanliness was, as always, second to none. We love the pool area and sunset bar and the kids had a great time playing pool, table tennis and air hockey in the evenings as well as enjoying the entertainment after dinner. The lifts were a bit problematic this year, but the hotel is undergoing an upgrade later this year so we are hopeful that this will be resolved when we return again next year. A trip which is already booked 😃

I’d rate this hotel 2/5 - it has some clear strengths, but unfortunately the issues outweigh them. Pros first: The location is truly picturesque, surrounded by beautiful scenery that makes a great first impression. The food was surprisingly good - varied, tasty, and definitely one of the highlights of the stay. On top of that, the staff were helpful, engaged, and genuinely trying to make things better, which I really appreciated. Now the downsides: The condition of the rooms is poor. Electrical outlets are literally coming out of the walls, and the faucets are visibly worn and damaged. Trying to use the electric kettle caused the power to trip and resulted in a short circuit - so yes, there is a kettle, but it’s essentially unusable (maybe it depends on the room, but still not acceptable). The hotel advertises Wi-Fi, and technically it exists - but not in the rooms. This feels misleading. If you’re traveling and need to work remotely, this will be a very unpleasant surprise. The layout is another issue. The hotel feels like a maze, and the logistics are frustrating. Elevators frequently don’t work, so if you end up on a higher floor, be prepared for a lot of stairs. Younger guests might not mind as much, but it’s definitely not ideal for older visitors. Finally, the placement of electrical outlets makes no sense. If you want to charge your phone or any device, you often have to move furniture because there are no accessible free sockets. Overall: A beautiful location and good food can’t make up for the poor room condition and impractical setup. With some serious renovations and better planning, this place could be much better - but in its current state, it falls short.

We’ve just returned from a fabulous family holiday at the Mogan Princess Hotel. The hotel layout is a bit of a rabbit warren at first, and the corridors could do with a little TLC, but honestly, once you get your bearings, it becomes second nature to get around. If you look past those minor details, you’ll find an excellent hotel with so much to offer. What really stood out to us was the staff. Every single person, regardless of their role, was incredibly hardworking and always pleasant. The restaurant team in particular made us feel so welcome and relaxed throughout our stay. The food selection was plentiful and varied, with something for everyone each day, which made mealtimes easy and enjoyable for the whole family. Our room was kept spotlessly clean, with fresh towels provided daily, which we really appreciated. A special mention has to go to the Animation team. They work incredibly long hours but somehow maintain such high energy and enthusiasm throughout the day. They made our children feel truly special, and we loved joining in with the activities too. We were especially impressed by how many languages they could speak—it was clear they made a real effort to include everyone. The mini disco was a particular highlight for our children. No matter how many kids were there, the team brought the same level of excitement and engagement every single night, which made it really memorable. We also loved the atmosphere at the Sunset Bar on Friday and Saturday nights—it had such a great vibe and was a perfect way to spend the evening. If we had to suggest one small improvement, it would be to include a bit of entertainment between the end of the mini disco and the start of the main evening entertainment, as there’s a slight lull there. Overall, we had a fantastic stay and made some wonderful family memories. It was excellent value for money and we wouldn’t hesitate to return to the resort again in the future.

We had a very enjoyable stay overall. The views from the hotel are excellent and definitely one of its standout features. The food was consistently good, and the restaurant itself is very well maintained, making for a pleasant dining experience. The drinks were fine, although the cocktails could be improved slightly. The pool area is on the smaller side, but still perfectly adequate for relaxing. One downside was the adults-only pool, which was the coldest I’ve ever experienced and not particularly enjoyable to use. A small issue we noticed was that the maids were quite noisy early in the morning—there’s really no need for shouting when guests are still sleeping. The hotel could benefit from a bit of refurbishment in places, and adding a gym would be a great improvement. That said, despite a few minor drawbacks, we would return in the future.