MIRAMARE RESORT AND SPA

I have just returned from an amazing holiday at Miramare Resort & Spa! A truly wonderful hotel with a friendly and relaxing atmosphere. The reception staff were always smiling, attentive, and ready to help. Thank you to all of you! A special thank you to Jana, the hotel representative, for her kindness, helpfulness, and warm attitude. Thank you also to Sophia for her lovely morning smile! The views from the hotel are incredibly beautiful, and the sunrises are absolutely magical. The pools are excellent, and the rooms are clean and well maintained. The breakfast is generous and very good. Nearby, there is a very cozy beach, Gargadoros Beach, as well as a good restaurant and bar Meltemi. Although the hotel is large, it is constructed in such a way that you don't feel its size. I would love to come back to this wonderful hotel! Thank you to the entire hotel team for an amazing holiday!

This was our second stay at Miramare - we last came 3 years ago with 3 generations of the family. This time it was just the 3 of us arriving after a whistle stop trip to Athens with the only requirement to relax. And that we did! We stayed half board as we wanted to explore during the day and didn’t need to have lunch and extra drinks included this time. We really enjoyed the varied buffet items for breakfast and dinner, including some lovely treats like cuttlefish, red mullet and lamb chops which were all terrific! We tried ordering a pizza to the room - speedy and piping hot on arrival (and tasty!). Eleni on reception was so helpful and kind as were all the staff on site. We lucked out with a free upgrade to a private pool room too, and if you can stretch to it definitely go for it, we adored it! Little touches like to giant chess make this a special place to visit - close enough to Agios Nikolaos centre but off the beaten track. 2 beaches close by and a little local shop (as well as on site shop). Car hire in reception from Green Motion who we’ve used both times and were great. All in all we can’t fault the place and will come back soon!!!

The Atmosphere was amazing, and they are all so welcoming. It feels nice. I went for a full body massage relaxation and to get rid of the tensions. I got Giorgos and he was amazingly caring. I feel light since I get out of the massage room! No back pain since and no shoulders pain either, thanks for that My friend got Qhing and she is as good too! We enjoyed our time there very much. And thanks to Affie a very sweet Lady!

I started my journey with Effie, who took me through all treatments. It was so difficult to choose as they all sounded amazing! I ended up going for the 70 minute full body massage. My therapist was a lovely lady called Ching. I was extremely relaxed at the end of my treatment and would absolutely recommend a visit to the spa.

AEGEO SPA - We had a wonderful experience at this spa. From the moment we arrived, the entire team was incredibly kind, welcoming, and attentive, making sure we felt comfortable and well taken care of throughout our visit. The spa itself is beautiful, spotless, and wonderfully peaceful, creating the perfect atmosphere to relax and unwind. The treatments were exceptional, deeply relaxing and carried out with outstanding professionalism and care. A special mention goes to our therapist, Alma, whose kindness, expertise, and gentle touch made the experience even more memorable. She is truly outstanding. I would highly recommend this spa to anyone visiting Crete. It's the perfect place to treat yourself to a relaxing and rejuvenating experience.

My husband and l are both in our late seventies, and we were very tired, after having a difficult flight into Crete. The flight was delayed, for various reasons. Just as we were all ready for our flight to take off, an elderly lady became ill and was violently sick on the plane. So eventually the poor lady was taken off the plane. The cleaner was then called to clean the seats etc. The lady and her four daughters bags had to be found and removed from the plane. We then missed our slot to 'take off 'for the third time! The TUI air hostesses were very kind and professional and managed to settle the situation in order for the Captain to take off. We arrived at the hotel late in the evening, but the night reception staff were very accommodating and even offered us food to eat before being helped with our luggage to our room. Which we couldn't have managed by ourselves, as the many stone steps, were difficult to navigate, especially as there were no handrails to hold on to, which needs to be looked at, especially with people of our age group. In the morning the view from our bedroom balcony was stunning. The hotel is situated in a bay, so a calm sea with sea views surrounding us. A very chilled vibe. We only had one pillow each on our bed , both of which were very hard. We did asked if we could have another pillow each, but was told they don't have any more by the chamber maids. We mentioned it to the receptionist and she said she would look into it. Still no pillows. Next day we mentioned it to our TUI rep when he asked about our room. He wrote it down, and said leave it with me. when we came back from a trip out,our pillows had been delivered. The breakfast was served in a large restaurant room as 'self service'. Plenty of food choices, some dishes were 'cooked to order'. Lots of choices hot and cold food, to try. Also salads and fresh fruit. Usual breads and cakes. It got a bit rushed as the staff were trying to relay the tables before the 10am finish time. Overall the hotel had a relaxed feel. The reception staff were always attentive and happy to help with any problem. We came across a very happy lady who was so helpful in any way she could. Her name was Markella (guest relations) She listened to all our questions, and was able to suggest restaurants, and places to visit. She put our names on the list for a Greek evening in the complex, on our last day. What a lovely lady nothing was too much trouble. We got talking to the manager of the Spa, she suggested we go for a massage and she could fit us in later the next day. We did go and had a lovely massage, it was well worth it. We had a small swimming pool,(one of three) not far from our room, so it was lovely to have a swim and relax on a sunbed. The pool needs some sort of a rail around it inside, to hold on to while resting after your swim. It was very hot weather so managed to find an umbrella , some were broken so needs a bit of a spruce up around the pool! Not a lot going on in the evenings, but we did have a DJ who played some funky, jazzy music one evening. He then went on to cover the different music over the years, for about 3/4 hrs non stop. He worked very hard without a break! Unfortunately our bedroom was underneath the bar above, so we had the noise of metal chairs scraping all evening, then when closed, the staff clearing up were again scraping the metal chairs, over the floor quite late in the evening, which was so annoying .Rubber feet would do the trick! Overall the holiday was a great break,' fly and flop' as they say.

Very relaxing and good treatment. Giorgos L

We went to the Aegeo Spa in the Miramare Resort and Spa, we were greeted by the very friendly and helpful, Effie in the nice Spa reception area, who guided us through the choice of treatments and advised which she thought my help our needs and experience. On the day of our treatment we spent time in the pool, sauna and steam room, before our treatment, the location of these were strange,situated downstairs within the changing and shower rooms, although we enjoyed our sauna, it requires a little updating and unfortunately the steam room did not live up to our expectations, only worked for a short time, we then went back upstairs to the swimming pool, great views from the pool windows but lacked ambience and again feel needed to be updated or totally re think the layout. Back to the treatment we received, absolutely excellent Georgeious N, please forgive me if I spelt this wrong and also Rupa. Georgeious N massaged my husband and got rid of his knots and also gave him some exercises to help, most attentive and very good with the massage. I had Rupa again excellent, checking if the pressure was ok and working out my knots, again amazing treatment. Would like to thank the team for an amazing experience but feel the layout and ambience were lacking.

The Spa massage was great. Thanks Giorgio’s N and Effie in the reception.

Brilliant experience with Giorgos N found muscle problems in my back and neck and he was very helpful sorting it and giving me some exercises to do. All the staff are very polite and very helpful. Only criticism I would have is the position of the sauna and steam room but everything else is good.

Fantastic place with stunning views very clean excellent food and plenty to choose from the restaurant staff are fantastic The staff are very welcoming and friendly Nothing is to much trouble A big thank you to Elena on reception Manolito & Natalia in the bar

The entire whole body massage experience was the best we have ever had. GIORGIS L and RUPA are highly skilled masseurs. The atmosphere was calm and relaxing. We both left feeling totally rejuvenated. It was such a lovely way to end our ten day holiday at Miramare. Effie, the Manager, provided us with lots of information regarding well being and good health. We have already booked our holiday here for the same time next year so will certainly be booking our whole body massages too.

The hotel complex is really big and quite hilly. If you are in one of the higher up rooms, you are taken to your room by a buggy which is cool. The rooms are spacious. They are a little dated. We upgraded our room for a balcony with a sea view and this was so worth it. The view was incredible. You could pay more for a room with a private pool but having seen these, I am glad this is something we didn't do. A lot of them can be walked past by other hotel guests and are not private at all. Only other down side to the rooms was that you had to pay 5 Euros per day for a safe which is something I wouldn't expect to pay extra for in a hotel like this. There are 3 pool areas. We only went to the larger 2 and they were gorgeous. Immaculately clean and there were always plenty of sun beds. I joined in with the water aerobics which was really good, the instructor was brilliant, a funny girl. I wish this had been on every day ( I think it is every other day). We were half board and the food was ok. Nothing to complain about, more personal preference I think and buffet style food is not our thing. There was always plenty of choice. The omelette station at breakfast was really good. All of the staff are very pleasant, particularly on reception. I also have to highlight a member of staff in the buffet restaurant, Alkis (probably not spelt that right). He only started there this week but he is was absolutely lovely and made us feel so welcome. The location of the hotel is superb. Its a nice 25 minute walk into the gorgeous town. There are beaches really close by, less than a 5 minute walk. One is a pebbled beach and the other a sandy beach so best of both worlds. The entertainment in the evenings in the hotel is quite chilled and low key. They had a great pianist on whilst we were there and a DJ. We didn't use the spa facilities. Overall, this is a lovely hotel in a fabulous location with great staff.

I booked for a facial and my partner a massage and the experience was amazing. We arrived early and were able to use the sauna and swimming pool inside the spa. The facial felt amazing and the atmosphere was so relaxing. The lady at the front was very helpful with booking our appointment and made us feel very comfortable. We would definitely return in the future