Minos

Had the best time. Staff very friendly and couldnt do enough for you. Very clean. Lovley food and would deffenetly recomend the BBQ night. Spa was also a lovley expirenece and felt like a new person after the treaments and the staff were also very helpful and friendly. Will deffinetley come back.

Best familyholiday ever!! The staff was extraordinary! We have two kids who usually don't like any food, but they both ate with good apetite every meal! Friendly hotell which we want to return to.

Awesome service and great hospitslity. Rooms are in good condition and very clean. Will definitely visit again.

We have just arrived back from a week at the Hotel Minos in Rethymno. The greeting we received from the lady in the reception was absolutely fantastic, unfortunately did not know her name but she was working late evening and had long fairly light hair, she was so polite, arranging for our suitcases to be taken up to the room, organising a drink for us as well, she could not be more helpful. As we arrived late in the evening, we had missed the dinner service, because of this the hotel arranged baguettes to be left in our fridges. The hotel itself was clean, we quite often spotted cleaners around the hotel. 95% of the time, the staff were always friendly and approachable. Whilst we were there the hotel hosted a barbecue at the poolside and this was the most elegant barbecue we had ever seen.. tables and chairs were covered with white cloths, the selection of food was just incredible, the amount of work that went into it was evident and everybody involved worked so hard on it. it was one of the true highlights of the holiday, so beautiful and a must do. We must make special reference to Timothy on the entertainment staff, such a lovely warm welcoming person who went above and beyond on multiple occasions, nothing was ever too much trouble, you have got an absolute star on your staff with him, he is a real credit to the hotel, we just hope we didn’t bore him with all the Elvis talk 🤣 and we are going to miss him! Timothy’s colleague Elisa was also absolutely amazing, you can tell they both love their jobs, their dedication is incredible. Chrysoula at the pool bar was another staff member whose happiness was so contagious, always smiling, always happy and she made some amazing cocktails! A lovely lady! Lastly a mention to who we believe to be the manager of the hotel Manousos, he would quite often check how we were doing, he would always say hello and again nothing was too much trouble. Just a few constructive points, not complaints but little tweaks that we think could improve things so the hotel is even better.. We would have liked the Hotel Information which is currently on a board next to the restaurant to have been on a sheet in the room or given to us when we checked in as we didn’t find this until towards the end of the holiday and we had no idea about the lights on the room numbers which indicate whether you need a cleaner or do not want to be disturbed so consequently one room in our group missed a couple of maid visits. The hot breakfast items were quite often nearly cold and could do with being a bit warmer. A heavier shower mat (for when you get out of the shower) could also be a benefit as we were finding because it was so light, it did slip on the floor quite easily. Also the pool area could understandably get very slippy although not sure how or if this could be changed. It was lovely to have a TUI rep on site as well! Overall though, we were very impressed with the hotel and would have no problem staying here again. Thank you for such a lovely time! Muriel, Nick, Angela, Helen and Lisa UK

A great place to stay perfectly located near the beach, the port and the adorable Old town of Rethymnon. One of the best things for our kid at the hotel was the Kids Club - had such a great time there. Big, big thanks to Louane and Elisa who did a wonderful job!

Me, my boyfriend and my mum stayed here for 9 nights from 8th june, and what an incredible stay! There was nothing at all we could fault, the food was lovely & different themed nights, we had a barbecue at the hotel one of the nights which the staff done so well! The entertainment team were amazing, especially Timothy, he made our stay so much fun, he really was a lovely genuine man and great fun. The bar staff were so friendly and welcoming and even the hotel manager was too. The staff here literally can’t do enough for you, and the tools are cleaned daily! We will definitely be back next June! My mum absolutely loved it too! Thank you so much Minos for an amazing stay and we will see you again next year! Katy & Evan from Manchester xx

Amazing first holiday for my little boy. Fell in love with Crete will definitely be back! All the staff were super friendly and I want to give a special thanks to Timothy he was absolutely fantastic, especially with my son whose confidence just grew by the last night. Only negative I have is I only had one mirror in the bathroom & there was only one English Channel on the tv which was the news. But compared to how much my son loved his first holiday there it wasn’t really an issue as most of the time we were in the kiddy pool which was perfect for him & he absolutely loved it!

Nice facilities, but the staff were quite unfriendly. They showed very little understanding or patience when it came to small children. We were a large group traveling together, and it felt as though we were simply seen as a nuisance. It was difficult to get our group seated together, and the staff made no effort to accommodate our requests, such as allowing us to share a meal together and celebrate a 60th birthday. Children seemed to be viewed as an inconvenience. Some of them were even asked to leave the pool area despite the rules clearly stating that children are allowed to swim when accompanied by an adult. The food was not very good either. In my opinion, this hotel does not deserve more than a 2-star rating.

Rude personal in the restaurant. Bad service, it seems like they preferred german and mediterrainian guests, cause they smile and gave them better service. As Sweds we where overlooked. Even if we kindly asked for permitt to sit together in the family due to our weddingday celebration, it got negotiated.