MGallery NIKO Seaside Resort

Room 205 is in a lively position overlooking the road, so it’s actually quite good if you enjoy watching the traffic go by and hearing locals talking into the evening. A full sea view would have been nice, but being on the 2nd floor means the outlook is mainly parked cars and road activity, which blocks much of the view. The TUI website shows fantastic views from the 5th floor upwards, which is very different from what is experienced on the lower floors. Located in the business centre, it is again great if you need to work on holiday. Privacy is also limited, as the shower is located within the bedroom area, and because people walking past on the opposite side of the hotel can see in, the curtains had to be closed all the time. Perfect room if you are a vampire — you don’t see the light. Staff were not particularly interested in the concerns raised. If you are allocated a 2nd-floor room, it is worth being aware that the view and overall experience are quite different from the advertised images. Requests for a room change may not always lead to a different allocation, even when availability appears limited at the time. One final tip: make sure you sign for any service and ask for a receipt. We were billed for someone else’s drinks, and when we checked this was not ours. There was no apology offered when this was raised. The hotel is marketed as 5-star, but based on our experience it felt more like a 3-star stay overall.

I recently had a massage with Michaela and it was probably one of the best massages I’ve ever had! I initially booked in for a deep tissue massage but decided on a combination of strength and relaxation on the day, and Michaela nailed it! I also have a lower back injury and she managed that perfectly. Would definitely recommend!!

Perfect stay, location, beautiful rooms and view from the windows! Also amazing massage from Ami and Stelina!

Splendid hotel Met all expectations & the 9th floor infinity pool is to die for

We are just back from a week long stay for our honeymoon and had a fantastic trip. Every member of staff we encountered were extremely friendly and helpful. The breakfast and bar staff were extremely smiley and always happy to help. We also did make an effort to use basic Greek words/phrases for thank you and good morning and I do wonder how many of the negative reviews about 'rude staff' are from ignorant Brits who make no effort to interact using the local language. We are from Scotland and using Greek phrases goes a long way. The sunbeds do fill up quickly but this is nothing new and certainly not unique to this hotel. People who expect hotels to monitor this are delusional. If you want a prime location sun lounger - get up early. We did and never had a problem. Breakfast was fine - what you expect from a buffet breakfast. Offered a glass of Prosecco every morning and a Freddo cappuccino was our favourite! Lunch options were tasty - particularly the gyros. We were initially put in a room on the end of the hotel and it was tiny. No storage space to hang clothes and genuinely do feel that those rooms shouldn't be offered or if they are - they should be at a reduced price. We spoke to staff about this the next day and asked to be moved. We were moved the following morning to a gorgeous room with much more space. Rooms were clean, maid service very friendly. Once we moved rooms we could not fault this hotel. My suggestion would be to demonstrate a polite and kind attitude and maybe that will help your experience.

I was taking a message to relax my body and it was an excellent experience. First the place is relaxing, silent with great relaxing background music. I took the 70’ minutes crete massage and it was beyond my expectations. The massager Ami was very professional and payed attention to the details and to the muscle point!

Well done relaxing massage, great experience!!!

We Stayed at Niko Hotel for 8 nights in June 2026, we had the most relaxing time, we booked a Junior suite on the 8th floor, the room was stunning with a perfect plunge pool on the balcony. The room was spotlessly clean and cleaned every day to a very high standard .Breakfast was served by the pool either outdoors or inside, spectacular view over the bay, I thought breakfast had everything you needed. Lunch and dinner was served in the same place, again fabulous food and drinks with perfect service and friendly staff The hotel is walking distance from the small town where lots of tavernas, gift shops , museums also boat rides to other islands . So very central

We’ve just returned from a 11 day visit to this hotel. No way is this a five star hotel. We arrived late on the 5th June. Got a lovely welcome from the night reception staff with a very much appreciated free drink while we checked in. Nice deluxe room on the second floor (215) with a balcony and sea view, but right at the side of the lift, to the side of reception and just above the road. Extremely noisy even with the patio doors closed. Traffic, coaches arriving all times of day and night, people walking by, the refuse collectors during the night, the lift noise and people talking in Reception. Couldn’t sit on the balcony because of the traffic fumes and it was too noisy. The shower flooded into the main area as the room is open-plan and there is no door on the shower. No instructions how to operate the air con, electric curtains, lights, etc. The switch for the curtains may also turn the lights off! We asked to be moved. Were told the hotel was full but there may be availability on Sunday (didn’t say which Sunday and we have returned home and are still waiting). A family of 6 came after us, on the same room basis, and managed to change all 3 of their rooms within a couple of days! Fortunately we didn’t spend a lot of time in the room. We enquired 3 times. In the end we gave up. The staff were quite rude and abrupt. We were waiting for our transfer yesterday in Reception and someone else came to complain about exactly the same things and got the same reaction. There are not enough sun beds for the amount of guests, either on the beach or the 2 pool areas. The hotel is clean. The porters, cleaning staff, bar staff and the waiters are lovely, friendly and very helpful. The breakfast food was very good with a variety of options. Having said all this, we’ve really enjoyed the holiday but would definitely not return to this hotel.

The Aegeo Spa treatment was very good and professional. The massage therapist Ami was outstanding and it was one of the best spa sessions I’ve had in a long time. It was so good that my wife and I booked another treatment later in the holiday. All of the staff at the Spa were very friendly and helpful. Thanks again Ami and her colleague Michaela, for making the holiday more memorable.

The service was impeccable from the moment we arrived. We were given a welcome drink in reception. We were shown to our room and shown how everything worked, our bags were brought up separately a few moments later. Breakfast was nicely laid out and had something for everyone. The view was amazing from the restaurant. We also booked some treatments in the Spa - one was a treat from the family and one we booked ourselves after experiencing such a relaxing session. Big thank you to Ami and Michaela who were our therapists. The whole staff at the hotel were friendly and welcoming.

Agios Nikolaos Crete , very popular modern hotel , rooms are nice with many options, staff are friendly , beach is made of scalping and large boulders so not suitable for anyone that is not strong and steady on feet .