MELIA PALMA MARINA (ex. MELIA PALAS ATENEA)

Overall very pleased with our stay. The hotel and the outside spaces are well kept, clean and modern. All the staff are really friendly and efficient. We only had breakfast so I can’t comment on the restaurants but the choice and quality was as others have said is really good. We had a modern room with a partial harbour view balcony which was great on the 7th floor. It is a bit of a walk I would say 25 mins from the city centre and when it’s hot that can get a bit tedious if you don’t plan or take what you need for the day. A few good bars and places for food are around the hotel including takeaways so if you want something quick that’s sorted. The pool bar staff are some of the most hardworking people I’ve ever seen. In my experience in our three day stay more staff are required here and people were getting a bit annoyed at the wait. This brings me to the only negative really, it’s great to have a pool option in a city break hotel but if you’re a pool person who wants to stay there all day I would not recommend it. The usual suspects again reserving beds with towels and then going off for hours stay here as well. The size of the pool area does not support a hotel of this size. Did not see any management of sun bed pirates by the staff. After a day of sightseeing in 34 degrees to jump into a pool albeit without a sun bed to dry of on was an absolute joy and very much welcome. Would I stay here again? Yes I think I would.

We stayed at the Meliá Palmanova for three nights and had a very enjoyable stay. Check-in was seamless, and our room had a fantastic view overlooking the pool and the harbour. The room was well equipped with a free safe, coffee machine, iron, and a well-stocked minibar. The huge bed was very comfortable, and there was a curtain beside it which opens directly into the shower, which was a bit cheeky! Breakfast was great with a huge selection, and fresh egg station making super omelettes. There were plenty of sunbeds around the pool, so finding a spot wasn’t a problem. However, many hotel towels were left on unused sunbeds for most of the day, which was a little frustrating. Overall, it was a lovely hotel in a great location, and I would happily stay here again.

Very disappointing experience overall. The trip started well, and the hotel itself looks nice at first glance. The lobby creates a good impression, but the rooms were extremely basic. Considering the price we paid per night, we expected something with a bit more comfort and luxury. The rooms certainly did not reflect the standard suggested by the lobby area. Our biggest issue, however, was far more serious. We had housekeeping service on both days of our stay. Unfortunately, while packing on the day of our departure, we discovered that our passports and wallet were missing. We fully understand that it is ultimately our responsibility to keep valuable items secure, and we should have used the safe or kept them with us. We have travelled extensively throughout Europe and Asia and had never experienced anything like this before, so perhaps we were too trusting. I am sharing this mainly as a warning to other travellers: please do not leave passports, wallets, or other valuables in your room, even if you think they are hidden. Use the safe whenever possible or keep important items with you. What made the situation even more upsetting was the hotel’s response. While they stated they could not take responsibility, there appeared to be little interest in investigating the matter or helping us understand what had happened. This left us feeling unsupported during what was already a very stressful situation. Losing our passports had a significant impact on our trip and turned what should have been an enjoyable stay into a very difficult experience. Hopefully, by sharing this review, other travellers can avoid finding themselves in a similar situation.

There is a lady called Violeta Diaz who works at the hotel, I believe she is a manager. she was extremely rude, hostile and confrontational towards me, she made me cry. It spoilt the whole holiday. When I said that I would write my experience on trip advisor she called me a blackmailer. It was a horrific experience to have had and I would urge anyone not to stay at the hotel, especially if you are a woman alone. I’ve never had an experience like this in all my years of travel.

We had a brilliant stay! We had a very warm welcome in the Level lounge from German on the reception. Our rooms, the food, beverages and facilities were faultless. The hotel is in a great location for the marina views from our balcony. We really could not fault the hotel, its staff and service

When booking this hotel I paid extra for a see view and in the description there was a balcony. On arrival I noticed there was no balcony in the hotel and asked at reception to be told there was only 5 and this was a different upgrade. The room felt like a box a small in depth long window on speaking to other people in the hotel they had the same problem totally miss sold .pool area not big enough for everyone that wants to use it in the hotel not enough beds

Beautiful spacious clean hotel. Lovely location overlooking the marina. We upgraded to the Level package which was so much more than we thought. An exclusive lounge with plenty of seating for breakfast and drinks and snacks throughout the day. All staff very friendly. Bottle of bubbly on arrival in the room and note to wish my husband a happy birthday. Lovely room overlooking the pool and marina. Housekeeping service twice a day with bottles of water and little chocolates on the turn down evening service. Mini bar at extra cost if desired. Complementary tea/coffee making facilities. Lovely pool. Within 30 minute walk of town, but taxis easily accessible outside hotel. Lots to see and do in the way of excursions if desired. Would highly recommend 😊.