Latvia Tours

Pirms veikt rezervāciju svarīgi savlaicīgi pārbaudīt:

1. Katra ceļotāja pases un personas apliecības derīguma termiņus

Dažādām valstīm prasības atšķiras – dažkārt pasei jābūt derīgai līdz pat 6 mēnešiem pēc atgriešanās.
Uzmanību, ceļojot uz valstīm ārpus Eiropas Savienības (piemēram, Turciju), ir nepieciešama Pase, kas derīga vēl vismaz 6 mēnešus pēc atgriešanās dienas.
Personas apliecību (ID karti) var izmantot tikai Latvijas pilsoņi ceļojot uz ES valstīm.
Latvijas nepilsoņiem braucieniem uz ārvalstīm vienmēr nepieciešama pase.
Latvijas pilsoņa pases, kas izdotas līdz 2002. gada 1. jūlijam, vai pases ar 50 gadu derīguma termiņu, nav derīgas ceļošanai ārpus Šengenas zonas. ārvalstu diplomātiskās un konsulārās pārstāvniecības Latvijā.

2. Vīzu nepieciešamību

Pārbaudiet, vai valstī, uz kuru ceļojat, nepieciešama vīza vai iebraukšanas atļauja.

Ārlietu ministrijas mājaslapā ŠEIT ir publicēta tās rīcībā esošā oficiālā informācija.

3. Iebraukšanas valsts noteiktās prasības

Iespējamās prasības: vakcinācija, bagāžas pārvadāšanas noteikumi, speciālas formas, papildu dokumenti u.c.

4. Ja ceļojumā dodaties ar bērnu, tad izbraukšanas noteikumus no valsts.

Lūdzam ceļotājus pirms ceļojuma iepazīties ar spēkā esošajiem noteikumiem vai vērsties pie Latvia Tours konsultanta, lai precizētu informāciju!

Detalizēta informācija:

Bērnu ceļošana ES / Šengenas zonā https://www.mfa.gov.lv/lv/bernu-celosana#bernu-celosana-es-sengenas-zona
Bērnu ceļošana ārpus ES / Šengenas zonas https://www.mfa.gov.lv/lv/bernu-celosana#bernu-celosana-arpus-es-sengenas-zonas

Šajā sadaļā atradīsiet pārskatu par dokumentiem, kas nepieciešami drošai ceļošanai - noteikumus par bagāžas pārvadāšanu, robežu šķērsošanu, ceļošanu ar bērniem, kā arī ieteikumus ceļojuma apdrošināšanas polises iegādei un citu būtisku informāciju, kas palīdzēs sagatavoties ceļojumam droši un bez stresa.

NODERĪGA INFORMĀCIJA CEĻOTĀJIEM

INFORMATĪVIE AVOTI:

✓ LR Ārlietu ministrijas informatīvā lapa https://www.mfa.gov.lv/lv/celo-drosi :

nepieciešamie ceļojumu dokumenti, ierobežojumi, brīdinājumi;
valstu saraksts, kurās Latvijas Republikas pilsoņiem un nepilsoņiem nav nepieciešamas vīzas;
bērnu ceļošana utt.

✓ Starptautiskie Informāciju avoti par nepieciešamajiem ceļojuma dokumentiem un citām prasībām:

IATA ceļojumu centrs: https://www.iatatravelcentre.com/

✓ Informācija par robežu šķērsošanu: www.rs.gov.lv, 67913300, robezsardze@rs.gov.lv

✓ Vakcinācijas nepieciešamība: https://aslimnica.lv/stacionari/latvijas-infektologijas-centrs/vakcinacijas-kabinets/

✓ Noteikumi Rīgas lidostā https://www.riga-airport.com/lv/lidojumi-0

CielEye

2/5

I strongly don't recommend

pirms 4 mēneši

Melia Grand Hermitage is a hotel that looks like a 5-star resort but delivers a 3-star experience at a 5-star price. We chose the Level package because we expected a premium experience and services that would clearly stand out from the standard offering. After spending 7 days here, we left with the impression that the hotel invests heavily in appearances and far too little in the actual guest experience. PROS: - The hotel is visually impressive and looks beautiful at first glance. - The room was clean and spacious. - When we requested a room change, the hotel accommodated us. Our first room was located on the corner of the building, with the bed facing another corner room, making it very easy for neighbors to see directly into our room. After our request, we were moved to the adjacent room with a sea view, which was a significant improvement. - The indoor pool is heated and was the only pool we were able to use consistently. - The burgers at American Station were excellent. CONS: Level Reception and Check-in Our first impression was disappointing. Upon arrival, we went directly to the Level reception. We waited without being acknowledged. Nobody invited us to sit down and nobody explained almost anything about the hotel or the Level services. The welcome drink experience was almost non-existent. At one point, an employee appeared carrying a few glasses and seemed unsure of what to do with them. Only much later were we asked whether we would like a drink. We received virtually no information about the hotel. Nobody explained the facilities, restaurants, Level benefits, QR codes, reservation procedures, or activities. We were handed a flyer and had to figure out almost everything ourselves. Some facilities were only discovered during the final days of our stay. The "Heated" Level Pool One of the main reasons we chose the Level package was the advertised heated outdoor pool. The water was cold. Not "not warm enough". Cold. In addition, the pool was constantly full of children, inflatable toys, balls, and noise. Although there was a designated children's area, children frequently occupied the entire pool. In practice, we were unable to enjoy a facility we specifically paid extra for. During our entire 7-day stay, we ended up using the indoor pool almost exclusively. Food The food selection was surprisingly limited for a hotel claiming to be 5-star. At the main restaurant, we repeatedly encountered food that should have been served hot but was cold. The breaded calamari were cold and soggy, and several other dishes were served at temperatures that made them unpleasant to eat. The Level restaurant is elegant and clean, but the food selection is very limited. The Specialty Restaurants The hotel advertises a Bulgarian restaurant, an Italian restaurant, and American Station. Reservations are made by scanning QR codes. Nobody informed us about this. Nobody explained the process. We checked in through the Level reception and had no reason to visit the main reception to search for QR codes we didn't even know existed. We made a reservation for the Bulgarian restaurant and received an email confirmation. Later, the reservation was declined, something we only discovered afterwards because nobody had explained how the system worked. The Italian restaurant was one of the biggest disappointments of the entire stay. We expected a proper Italian restaurant. Instead, it felt more like a terrace with a small buffet. The food selection was limited. The pizza was overly acidic. I ordered octopus and spat it out after the first bite because it tasted spoiled. Level Program The Level program officially opened on June 5th, but we did not fully benefit from the services we paid for. The exclusive Level bar on the 8th floor was, on several days, only open until 5:30 PM. Later, the closing time was extended to 8:30 PM. I do not understand why the hotel advertises the full availability of the Level program if the services are not actually operating at full capacity. People want to relax in the evening after spending the day at the beach or exploring the area, not in the middle of the afternoon. We have stayed at several hotels with premium programs and have never seen an exclusive guest bar close so early. Beach Towels and Beach Area Guests are required to return beach towels in the evening. The problem is that in the morning there is not always anyone available to provide clean towels. If you want to go to the beach at 7:30 AM, you may find nobody at the towel station. On one occasion, towels were not available until almost 10:00 AM. It makes little sense to enforce towel return policies while failing to provide towels when guests actually want to use the hotel's facilities. Additionally, the beach itself was not maintained to the standard one would expect from a hotel promoting itself as a 5-star resort. The Elevators This was the most serious issue of our stay. One of the elevators started making loud noises and appeared to hit the sides of the shaft during operation. At one point, it suddenly dropped, stopped abruptly, and then continued moving. We reported the issue twice. Despite these complaints, we did not see any visible response that inspired confidence that the matter was being taken seriously. For a hotel claiming to be 5-star, a potential elevator safety issue should be treated with the highest priority. Late Check-out The Level package includes personalized check-in and check-out services. We first asked at the main reception about late check-out and were told that availability existed, but that they could not assist us because Level guests are managed separately. After waiting for the Level reception to open, we were told there was no availability, despite having already been told otherwise. After seven days of frustrations and disappointments, my husband had to make a formal complaint at reception. Suddenly, a late check-out room became available. This gave the impression that the problem was not availability, but rather a lack of willingness to help. Final Thoughts Melia Grand Hermitage impresses with its building and appearance, but the actual guest experience falls far short of what a 5-star hotel should provide. The lack of organization is evident everywhere: check-in, guest information, restaurant reservations, facility schedules, towel distribution, and even the handling of safety concerns. We have stayed at 4-star hotels that offered better service, better organization, and a significantly better overall experience. I would not return and would not recommend this hotel to travelers looking for a genuine 5-star experience.

Atsauksmes

Viesnīcas novērtējums

4.1 Ļoti labi

Atrašanās vieta 4.5

Miega kvalitāte 4.4

Numurs 4.6

Apkalpošana 4.1

Cena/kvalitāte 4.1

Tīrība 4.4

470krasimiri

5/5

Summer seaside vacation!

This was my second stay at the hotel. Again I am fully satisfied! Perfect option for family vacation! Great place with many interesting things to do. Amazing animation team with a lot activites during the day! Every day there is a different spectacle at the stage :). Rooms are clean and with great view. Food is perfect and varied :) Keep this high level in future!

andersm0es

If you like food, dont go there.

Worst foodexperience in my life. Very much people in the poolarea, loud music. Nice location though.

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Melia Grand Hermitage

Atsauksmes

Viesnīcas novērtējums

470krasimiri

Summer seaside vacation!

andersm0es

If you like food, dont go there.

CielEye

I strongly don't recommend

Šī tīmekļa vietne izmanto sīkfailus

Sīkfailu piekrišana

Melia Grand Hermitage

Atsauksmes

Viesnīcas novērtējums

470krasimiri

Summer seaside vacation!

andersm0es

If you like food, dont go there.

CielEye

I strongly don't recommend

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