MELIA BENIDORM

After reading reviews I was a biy spectacle about this hotel, but can not fault it at all its absolutely stunning we went for my friends 50th , 2 old girls lol and 2 young girls.The hotel is fab the pool is stunning , we stayed bed and breakfast and omg its brilliant they do everything All the staff.were brilliant can not fault them.Rooms were clean towels changed daily and room cleaned would definitely highly recommend here it was about a 10 min walk to the main strip.you have a lidl right opposite very handy but we had a great 5 days here would definitely stay again we were on the 9th floor 2 rooms next to each other..we watch the MJ entertainment in the hotel on the Sunday evening then the football was on although we went up to bed we didn't hear any noise Love this hotel

Firstly, the positives. The hotel is lovely and in a great location. It is clean and has great facilities. A special mention to the Cafeteria staff who were all fantastic, and in particular, Jose, who is absolutely lovely. We are a family of 3 who stayed here with our friends for 8 and 10 nights respectively. Next, the not so positives. The food, particularly at dinner, was a real disappointment. We lost count of the number of times meat (chicken, lamb, steaks, burgers) were undercooked. Not slightly pink undercooked, but verging on raw undercooked. Having read some recent reviews since returning home, this wasn’t something exclusively noticed by us, and really needs addressing before someone is unwell. We had a night time flight home. I enquired at reception 2 days before we were due to leave to ask about paying for a late check out. I was told to call back at reception on the morning of departure as they wouldn’t know how full the hotel would be until that morning. I went to reception on the morning of departure at 8am. I was told the hotel was fully booked due to the football and there were 200 people arriving that day because of the football tournament the hotel was hosting. I cannot believe this wasn’t known about when I made my original enquiry, as I find it hard to believe that over 200 people suddenly booked up in the 2 days since I enquired, for an organised event. I was offered a courtesy room to shower in which I accepted. When I went to pick up the key for this at the allocated time, I was told I had 30 minutes. For 3 people to shower in. Which when you add on the time actually waiting for the lifts, was more like 20 minutes. Ridiculous, and nowhere near long enough. The heating was on in the room when we got there, which when it was 40 degrees outside, made it beyond uncomfortable. A nice hotel, but some things could be done better.

Hundreds of kids football competitions on now . hotel good bit dated staff mostly Spanish we are in Benidorm very overcrowded another meal lost as to many football players in dining area even if you stagger your times not relaxing at all you live and learn

Just home from a 4 night stay at Melia Benidorm. So an honest review of my stay there, good and bad. Arrival and check in was easy, first impression of hotel was impressive,pleasant receptionist checked us in efficiently. Room was clean, and plenty big enough for the 3 sharing it. Bathroom has an over bath shower which was very powerful and hot water was plenty, rooms cleaned and fresh towels every day if you required it. Pool towels could be provided for a €10 euro per person refundable deposit, which was handy,less to pack and no wet towels to go home with. Pool itself was a lovely area, clean and plenty of sunbeds available throughout the day without the usual rush to reserve one. First downside was no pool floaties allowed, lilos, rings or balls, I get this but there are 2 parts to the pool and also an inside pool for serious swimmers, surely one part could be for fun in the sun!! Our kids were playing about splashing etc and got the whistle blown to tell them to stop, is this not what a holiday is all about? Having fun! Plenty of arranged activities to join in with if you so chose. The dining experience, we went full board, we realised that this didn’t include drinks but thought we would at least be allowed a basic human right to some water? Well, on some occasions we were, others we weren’t depending on who was serving. We were told it probably not best to drink tap water but they would happily charge €2-3 euros for bottled water, now they put the bottles on the table so if you didn’t know you have to buy them its too late once you have drunk them! We took our own bottles of water in and were told in no uncertain terms this was not allowed yet at breakfast they provided tea,coffee,juices etc but no free water at lunchtime or dinnertime??? Joke! This spoilt our whole experience really as mealtimes weren’t particularly looked forward to, sort it out, water is a basic human need and shouldn’t be charged for when you have paid for all meals and especially when the weather is so hot you could easily get dehydrated. Hotel is in a reasonable area, bars near by and a short walk to strip. Nice hotel but let down by some things. I personally wouldn’t stay here again due to the issues I mention.

Location: away from the busy bits of the strip so it's perfect for kids. Bus stop right outside to go to old town or the station (if you fancy a trip to Alicante). Around 10 minutes walk to the beach with lots of shops along the way. Atmosphere: we went in Easter and there were quite a few children around but giving the size of the hotel, it didn't feel busy, noisy at all. Service: it was but slow at check in. Free water bottles in the room had to be requested everyday which soon became a nuisance. Indoor pool: heated, not hat no swim. You have to pay a deposit to borrow towels which I don't normally see in Melia hotels. Food: love the food here, breakfast in the Level were really good - you can order certain food which aren't available in the breakfast lounge. We went half board, dinner were good every night also seafood night once a week. We upgraded to the Level - private area where you can have breakfast (really good) also you can get free soft drinks, beers and prosecco, tea and coffee, some light snacks (all day). Late afternoon ( I believe 5-7pm) you can get some branded spirits to go with your soft drinks, and some snacks ( most are left over from lunch service, I believe) Staff: most staff are nice, par one male staff in the dining area ( who verbally abused us for asking tap water instead of buying bottle of water as we can have them for free all day in the lounge. Noise : we stayed on floor 17 and could hear slightly noise mainly singing/music from the street .

The hotel itself was nice staff however…few VERY rude staff members! Watch card payments and take daily photos of your mini bar! On checkout reception staff argued we had had Oreo’s and Pringles! We one million percent did not! My mum said to the guy there is a cleaner in the room next door to our room get her to go in and check. A lady came over speaking in Spanish to the guy and then they said it’s ok no charge no charge. On the transfer to the airport my mum had a notification her card had been charged for the items they accused us of having! Once home I’ve emailed several times and had no reply at all just being ignored,which is funny as before we left I had questions about the all inclusive and they replied within the hour to every email. That’s theft!

Pool area is the best bit about this hotel, it is defo in need of some refurbishment, plaster cracking in hallways, tiles coming off around skirting, rooms are OK, air conditioning works well, clean towels everyday, but bed sheets were only changed once in our 10 day stay on day 9! toiletries included, we had no shower gel from day 1, had to go and buy our own, food is always cold, never got a hot meal in 10 days, even when it was just cooked and put out! There is an OK selection of food but I would recommend not going half board, so many places around for better, warm food, staff were very friendly

Perfect location as quiet area but still very close to bars, beach and shops. Amazing pool, great breakfast. I recommend upgrading to the level which is like a vip area. Well worth paying abit extra.

We just arrived home after 2 amazing weeks at the Melia Benidorm and had the level upgrade which I must say was absolutely worth every penny This is the second time we have stayed here and both my wife and 4 year old daughter Sophia loved it . Maria was the customer service guest manager and she was absolutely amazing and really made our visit more special The level option is a must and has the more private area and better option of breakfast and of course the bar had the international drinks as part of the level like Smirnoff , Bacardi , whisky all top brands as well as a good choice of beers. The room we had was 2059 which was on the 20 th floor and could not believe how spacious the room was and the view was something else both daylight and at night. The sunsets every night was breath taking The kids club and Mini disco was Brilliant. Our daughter Sophia could not wait to get to the mini disco every other and excellent for kids from 3 -12 . Special thanks to Christina , Ava , Pablo and another young boy I forgot his name but was also worth a mention. The staff were second to none and the service was just top notch and made us feel very welcome again highly recommend staying here . There were 2 bars at the pool side and a bar in the main hallway on the reception level. The beach was literally only a 10 minute walk and the promenade is something else and very busy both day and night. So to summarise the Melia Benidorm is a very good choice for families and Couples a like . We will be back in summer 2027.

Emailed hotel requested a specific room and ready one hours after midday arrival! Breakfast perfect Lunch & Dinner a tad repetitive and a lot of Spainish cuisine (I appreciate I’m in Spain 😜) but always able to fine something cooked fresh! Pool Tremendous Staff Ultra friendly I appreciate your assistance and will return next year! Eddy

Poor service, unfriendly staff. Hotel is old and dirty.and needs updating. Selection of food in restaurants is average. Stay somewhere else that is better.

We stayed 4 days for a friend’s birthday celebration and it started well with friendly reception staff - Alex was a top lad. A problem after that was a shower, followed by a flooded room. Initially they were going to send a technician until I clarified that Noah and his Arc would be required. We were moved to the 11th floor and a nice room. The pool area is well maintained and breakfast offers a good range but get down early before the crowd emerges!!! The biggest annoyance are the lifts that have a mind of their own and there are not enough for the size of the hotel. On one occasion we walked the 11 floors after waiting 10 minutes for a lift. To be fair, I am not a Benidorm person but if you do come, this hotel offers a decent stay.

The hotel itself is spotless honestly, you could eat your dinner off the floor, but don’t, because the actual dinner is much nicer. We booked all‑inclusive with Jet2, who forgot to mention that check‑in is at 4pm. So there we were, bright‑eyed at 12:00, ready to move in… and the hotel was like, “Lovely to see you, but your room is still having its beauty sleep.” Check‑in staff were lovely, though. They even offered us an upgrade and immediate room access for €50. Tempting, but we declined we’re British, we like to suffer politely. The good news? We got our all‑inclusive wristbands straight away, which we immediately put to good use. Drinks? Yes. Lunch? Absolutely. Emotional support sangria? Don’t mind if we do. Our luggage was stored securely by a very organised man who gave us a ticket felt like we were checking in diamonds, not flip‑flops and swimwear. After lunch, we popped back to reception and… YIPPEE, our room was ready. The Room Exactly as advertised: Clean Spacious Functional No weird smells No mysterious stains Only one tiny gripe, no clothes line or dryer on the balcony. So our swimwear had to dry the old‑fashioned way: draped artistically over chairs like a budget art installation. Breakfast Not sure if it was just us, but breakfast wasn’t our favourite. The bacon and sausages weren’t quite to our taste, and the toaster… well… it gently warmed the bread. After three attempts, our toast looked like it had spent a week in the shade. Lunch & Dinner Lovely. The soups? Spot on. The mains? Delicious. The desserts? Dangerous. We absolutely did not go back for seconds. Or thirds. Definitely not. Snack Bar Brilliant. The small pizza was not small, it filled the plate. The burger was bang on. The pigeons? Menaces. They will steal your nuts. Guard them like treasure. Pool & Facilities The pool is excellent, and there are plenty of sunbeds, even though some people leave their towels out all day like they’re marking territory. (You know who you are.) Location A little out of the way, but: Loads of bars and entertainment nearby Taxi rank just up the street Taxis are cheap And after a few drinks, everything feels close anyway Overall We also loved the atrium area spent a whole afternoon in there drinking wine and pretending we were classy. Fantastic hotel. Brilliant staff. Great food (mostly). Spotless rooms. Pigeons with attitude. We’d absolutely go again. Thank you for a great holiday!

Nice hotel, but it's 32degree heat went in to fill water bottle and I was stopped from doing so, I think this was a bit disappointing to say the least in sure warm weather to stop you from taking some water, also from 9 to 10 in the morning if you leave you belongings on a lylow they will remove if your not there, bags and towels.

Stayed here for May half term holidays for 3 nights with family of 5. I decided to upgrade to The Level Superior Room with Full Board. Good concept with exclusive access to VIP lounge and some deck chair seating outside. We got 2 rooms but on different floors and there were some issues with the room such as leaking radiator, toilet door not closing and damaged toilet seat. However, credit to The Level Ambassador who put these things right. Location was good with about 20 minutes’ downhill walk to the beach and hotel has a good outdoor pool setup. Staff do work hard but unfortunately a few negatives and things to watch out for. Whilst breakfast was great, lunch and dinner at the main restaurant was terrible. No soft drinks are provided with Full Board, which is weird considering the VIP lounge is next door to the main restaurant. No drinks can be taken out of the lounge to the restaurant which cheapens the lounge experience for me. Another weird concept is no toilet lock in the rooms. Not very handy for privacy when staying with kids. The indoor pool is just one giant greenhouse. You must wear a swimming cap or purchase one. Towel deposits are required but okay with this concept. Perhaps should have been included within The Level concept. Forget about the evening entertainment as nothing worth seeing during our stay. I spent close to £1000 for the two Ultra Superior Rooms during May half term just to provide some financial context.

We had a fantastic stay at the Melia Hotel Benidorm and would highly recommend it to anyone visiting the area, especially families. One of the best decisions we made was upgrading to The Level. The extra benefits, exclusive areas, and overall enhanced experience made our holiday feel even more special and were definitely worth it. A particular highlight of our stay was the Kids Club. The team there were absolutely amazing and made our son feel welcome, happy, and excited to attend every day. Their kindness, energy, and genuine care really stood out and gave us peace of mind knowing he was having such a great time. We would especially like to thank Christina, Pablo, Anas, Marcus, and another young gentleman whose name unfortunately we can’t remember. They all went above and beyond to make our son’s holiday unforgettable. Their enthusiasm and dedication are a real credit to the hotel. Thank you to everyone at Melia Benidorm for such a wonderful experience. We made some fantastic family memories and would not hesitate to return in the future.

The food was not good some evenings we just had salad not good the entrance to the hotel was very shabby with dead plants on view , it had a very distinct feeling of a hotel that prefers Spanish customers!

Enjoyed our stay in April 2025 for The Elvis Fiesta. Great location. Polite/helpful staff, nice room, comfortable beds but the wardrobes aren't suitable for dresses, not enough space for them to hang properly so they were partly hung out of the wardrobe, which meant having to leave the doors open clashing with the room door. We enjoyed most of the restaurant food except breakfast, which was quite bland in my opinion. Some updating is required i.e.. upper floor corridors outdated wood panelling that is warped/marked presumably by bathroom floods. Same applied to our bathroom door (room 802). Toilets on lower floor don't all lock. Twice I was walked in on.

We're currently staying here from the 2nd to the 9 th June very disappointed and won't be returning as adults with no children we don't recommend it unless you don't mind kids running around and having there face painted at 1045 at night whilst trying to watch what we thought would be adult entertainment all of us looking forward to a family nite of entertainment watching the Michael Jackson experience no such look as kids were screaming running everywhere and even getting in the way of the act love kids but there's a time and a place but definitely chaotic and mayhem

Lovely hotel, pool and gardens are clean/well manicured. Conveniently located in new town about 3km from old town and 900 m from Levante beach. Buses stop opposite hotel to Altea, 4 euro return journey time around 40mins. Level experience is very good value for money and level lounge is lovely, calm space with great team to look after your every need, food and drink lovely. Only negative was some staff not switched on to observing guests without level wristband in the actual lounge and also in garden/pool area so sunbeds being occupied by other guests leaving level guests without sunbeds in sunny spots

Arrived 1 30 am .check in was quick Stayed on 11th floor Room spacious ..very clean.... My husband & myself found beds very hard ( some pps might like that ) Plenty storage ....... wardrobes has mirror doors which is great .but its very dark the lighting in that area ... Bathroom fab shower / bath ..shampoo/ conditioner/ shower gel / body lotion all provide hairdryer in bathroom also.. There is a mini bar .which was not once re -stocked during our stay ( 10 days ) There is coffe/ tea provide.... Nice large balcony We were b&b Plenty of choice Pool area lovely ..plenty sunbeds about .. Cafe area staff lovely / friendly / happy credit to the hotel .... All in all a fab stay Housekeeping was great every day rooms cleaned All staff very helpful All credit to the hotel

Very good location, away from noises. Beautiful hotel. Room spacios, just old beds and not proper pillows i found dirty when we arrived and dark, just i know smelly when i was sleep, also a nail piece in bed table side, toilet dark. Need good clean, 2.30 wasn't clean room, i reported and action. Sofa bed very old with metal all around very old, y sister upset. All grounds clean and beautiful. Just need staff for good clean rooms. Restaurant beautiful, just the same food salads the same, not vegan i have to eat fish all the time. Also plates need clean coming dirty and glases smell. Juices just water not tasty , also alcohol all inclusive. Entertainment the best childrens just for half hour and then doing crafts and adults can enjoy, good programs. All staff excellent including the subdirector female and other one, care about customers. I can mention Jose incredible nice man. Justo excelent and Stebenies , Andres from kitchen explain to the customers abot big fish the name ad how processed nice boy. Indoor pool lovely just around dated , old, include sauna dirty and all that room toilets and showers broken. My mum received bottle of wine and cake for her birthday 92. Outdoor pools beautiful , plenty chairs, good for summer.