Mediterraneo

I had a Cretan massage with Dominika and was ablolutle fantastic. I sagest to do this by yourself

It was absolutely amazing, the workers were also very nice and friendly!!! 100% recommend, if ur looking for a nice time and a fun chat go for it!

I arrived at around 3am to a not so friendly welcome. I travelled alone with my daughter who is autistic. We were escorted to our room to find a lot of cockroaches. We were advised to keep the balcony door closed to ensure they couldn’t come in. However, there was a gap of around an inch to the door so cockroaches were coming in through there. We asked for a quiet room, we were placed right opposite the entertainment so the noise was bad on a night. Halfway through our stay we had a group of young men that came in and out at all hours banging, shouting and screaming and blasting music. It was incredibly difficult to get sun loungers as people had towels on them and they were left there most of the day despite signs being up saying they can’t do that. The food was lovely but it’s like a cattle market with no way to queue nicely, instead my daughter was regularly shoved out the way by other guests while she was trying to get her food. The rooms are very dated. We slept late one morning to try and catch up on sleep after the lads in the room next to us had kept us awake most of the night so missed housekeeping. I went down to reception to ask for a toilet roll, the young man on reception ignored me first and then I got rudeness for asking for a roll! Some staff were really friendly, others not friendly at all and some slammed drinks down when you asked for one. On our last day we were sat in the pool bar and had to sit through someone shouting at the entertainment staff which was incredibly unprofessional. While we loved the local area we would never come back to this hotel.

👌Very good👌👌 relaxing.Dohimika good

The Angeo Spa treatments were unbelievable, Marina did my massage and facial and she is simply brilliant, this was my best Spa experience yet. Make this part of your trip ,definitely

The experience was unbelievable! From our check in with Guiseppe who was incredible,to the dinner at the sky bar! An amazing experience with world class staff. Definitely worth a visit!

Marina is brilliant. My session was so relaxing. I would recommend her to everyone visiting

Stayed for ten days. Feel when we booked we were misled, we had children with us so the entertainment schedule was part of the reason we decided on booking here however the entertainment was very poor and very limited although you can see the entertainment team do try but they need more energy or passion around what they are doing. Staff can be very strict and miserable however I suspect this comes from rules they are made to follow. Anna on the evening pool bar is a wonderful person and always has a smile (we love you Anna!) The all inclusive food was nice enough but limited options for a member of our party who has a gluten intolerance and they restaurant manager was not helpful and at times rude and would shout and point at food. In the main restaurant the staff work very hard however there was no system for guests therefore most meals felt chaotic, school dinner halls are more organised. We found the snack bar was very strict, no food could be taken to the other pool unless ice cream which for our children was not ideal as they did not want to leave the pool and dry off to go for a snack. We took the kids to the snack bar at 4.30 on our last day before our transfer came and there was no food, the staff then shouted at us as they were due to close in half an hour which felt very uncalled for as the snack bar is advertised to be open until 5pm. All inclusive drinks were drinkable and we got used to the soft drinks used however alot of the time whatever juice you had tasted like soda water...again not great for kids! The all inclusive did not feel all inclusive once the all inclusive stopped at 11pm you need to pay for everything including cups of water. Pools were beautiful, rooms were clean but dated. We took some trips out every other day to break up our time and to give the kids something to do due to lack of entertainment. For what we paid we were disappointed however made the most of a lovely ten days in the sunshine. With some improvements the hotel could be wonderful.

We stayed at Mediterraneo Hotel as a family of 11 and overall had a very enjoyable holiday with excellent value for money. The rooms are a bit dated, but they are comfortable and perfectly adequate for a relaxing stay. One thing that really stood out was the cleanliness of the hotel – everything was spotless throughout our stay. The swimming pools are also a little old and use salt water. They can get quite crowded in the afternoon, but they are still enjoyable. The beaches are within walking distance, although you should expect a short walk to get there. The service at both the bar and the restaurant was excellent. The staff were always friendly, welcoming, and eager to help. A special mention goes to Eva, who was exceptional throughout our stay. She always greeted us with a smile, anticipated our needs before we even had to ask, and nothing ever seemed like too much trouble for her. As she proudly says herself, “I love my job,” and it truly shows in everything she does. She made our holiday even more enjoyable. The biggest disappointment was the entertainment team. Although we understand this is a budget-friendly hotel, the animation programme rarely followed the published schedule. Activities were often cancelled if fewer than two people showed up, and in the evenings there was little or no entertainment. This was by far the biggest negative point of our stay. Overall, if you’re looking for a clean hotel with great staff and excellent value for money, Mediterraneo Hotel is a good choice. However, the entertainment definitely needs significant improvement.

2 regular pools, 2 baby pools, were all good, food was very nice with different variety each day for dinner, snack bar with same food every day near the pool, strict and unpleasant staff members who are very bossy, staff aren't allowed to put on air-conditioning in and around the hotel lobby and bar. Gym is very small and can only if maximum 5-6 people in it and also has a punching bag. If you punch the bag staff at the spa next door tell you off. Not smart putting these rooms near one another. If you struggle with hills, do not get a hotel near to the top of the accommodation, get it nearer to the lobby as many paths are very steep and doesnt go well with hot weather. Beach is very near to hotel, 5-10 minute walk at most. Hotel is a 15-20 minute walk from the Harbour (town centre) Air conditioning in the hotel rooms are very loud and you can only keep them on while you if you get a spare key and keep one in the hotel. I would advise doing so otherwise heat at night will be unbearable. Cleaners come every day and do a good job, everything gets cleaned. Showers are okay, Beds are uncomfortable and take some getting used to. Apart from that, hotel rooms are standard and basic. Not bad experience but could have been alot better.

Really good personal and service

This is the fist time I have ever done a review but I feel I have to my wife and I book this hotel with Tui we sold the holiday as a 4star with all the bells and whistles when we arrived at the hotel at 12.30am and taken to our room by the night staff we could not believe our eyes on opening the room door it was that bad my wife started crying ok where do I start the bathroom had broken tiles shower curtain was broken and the bar was left hanging I hit my head on it lifted the toilet seat to see stains in the bowl not going to explain what it was leave that to your imagination I then walked into the bedroom area the walls had marks all over them the cupboard door where the fridge was had partially came off its hinges the door was also split my wife cut her finger on it the fridge it’s self was yellow inside the curtains had mould on the we pulled back the bedsheets to met with stains on the sheets I went back to the reception to complain I was told nothing could get done until the morning so my wife and slept that night on top of the sheets clothed next morning I went to see the manager and he did up grade us with a cost of two hundred euros (had to be cash only) at this point I didn’t care as our Tui was unavailable and the Tui app was having difficulty I could go on about the food which was terrible fist night on the menu was rabbit the night after was oxo liver I’m sorry but that’s not for me so basically we dined out every night so basically I’m just trying to stop other people going through this night mate shame on you TUI 4 star no way at best very poor 3 star

I’ve had a wonderful massage and experience by Dominyka, she gave my body the relaxation it needed after a long year of work, during my holiday I went to the spa and it made me zen. The way they oil your body and use their technique is amazing. A big recommendation for anyone who’s looking for a respectable stress relief routine.

It was amazing! The atmosphere was good, my therapist (Dominyka) was great at massaging and help restoring balance in my body. I would definitely book with her again in the future!

The experience of this resort was amazing from head to toe. Special thanks to: Eva from Service , excellent hospitality, hard worker and always keeps a look out to those in need of assistance. Mariana from Service, all around amazing worker, very social and can handle herself very well. Many many thanks to both Eva and Mariana for making our stay and experience at this resort more memorable and pleasant.

Could this really be true? This is what they call customer service! When we checked out, we were required to pay for three bar bills that we had not incurred! The receipts had my name and our room number on them, but the signature belonged to a complete stranger. The purchases were made around midnight, and by that time we had already been asleep for two hours! The most outrageous part was the way the hotel started investigating the matter. We were repeatedly asked which member of our family might have secretly gone to the bar during the night , perhaps the mother or the father. The accusatory and insulting communication did not stop there. After we returned home, we received another offensive email that began with the words: “As you know, you have an outstanding bar bill...” We intend to pursue this matter to the end. The very first thing we did was file a police report.

It’s very very Nice , i l’île thé massage , dominika really relaxed me, the massage was perfect

What an amazing experience. Exceeded my expectations Marina was awesome. Hope to be visiting soon

Very lovely experience with Marina