AC and water shutoff
pirms 4 mēnešiHad a great first few days, rooms and tidy and kept, foods good but does get boring ivertime as the buffet doesnt often change its food choices, lovley pools and activities. Only thing i have to say is if you cannot sleep in heat do not stay here. Over the past couple nights the water has randomly shut off and been on and off. No shower, no toilets, or taps. The reason I say heat is because it messes the with AC system. Our AC has been shut off the past couple nights aswell. We have had someone in to fix it the first day and the second and people in and out our room and still the AC is not fixed. Considering the price we have payed, we expect something as basic as the AC to work. Absolutely fuming that it doesnt as me and some of my family staying in the room has had no sleep whatsoever. We decided to phone reception and just say its still not working and its been keeping us up and its not great, they then tell us that they will find a fan and call us back. We never got a call back so we had to phone them again a while later now at midnight. They tell us they tried phoning us which they did not as I myself sleep near the phone and iv been up the whole time due to the heat and have received no phone calls so they attempted to lie about it not to mention the fact they said they ran out of fans. Really disappointed as iv been here before and it was a great experience.
