Maritim Resort & Spa

⭐️⭐️⭐️⭐️⭐️ Exceptional Hospitality at Maritim Mauritius Our stay at Maritim Mauritius was made truly special by the incredible team. The hotel itself is beautiful, but it was the people who made our experience truly unforgettable. A very special big shout-out to General Manager Krishna, whose leadership clearly shines through in the warmth and professionalism of the entire team. Also, a huge thank you to Assistant Manager Antish, who was always welcoming, attentive and genuinely committed to making sure guests were happy. A big shout-out to Devon, the Restaurant Manager, who deserves special recognition for his wonderful hospitality, professionalism and attention to detail. He made every dining experience feel welcoming and personal, and his presence really added to the overall experience. Another huge mention goes to Priyankh, the Pool Bar Manager. His service, personality and attention to detail made every visit to the pool bar such a pleasure. Nothing ever felt like too much trouble. And then there are two people who deserve the ULTIMATE shout-out — Chef Anil and Chef Manoj! ❤️ Their passion for food truly shines through. I became completely obsessed with one of their dishes during my stay and kept requesting it throughout the five days! 😂 I loved it so much that I simply had to try and recreate it at home. That, to me, says everything! A huge thank you also to Pooja, Diya and Vimla, who looked after us with such warmth and kindness. Their smiles, attentiveness and friendly service never went unnoticed. And to Dhroov and Manav, thank you for everything you did to make our stay comfortable and enjoyable. Every interaction with the team felt genuine and sincere. What I loved most about Maritim was that the staff never made you feel like just another guest. There was a real sense of warmth, kindness and genuine Mauritian hospitality throughout our stay. To Krishna, Antish, Devon, Priyankh, Chef Anil, Chef Manoj, Pooja, Diya, Vimla, Dhroov, Manav and the entire Maritim team — thank you from the bottom of our hearts. ❤️🇲🇺 You are a true credit to the hotel. We came to Mauritius for the beauty, the beaches and the experience — but we left with something even more special: memories of the wonderful people who made our stay unforgettable. 10/10 for the hospitality. We will definitely be back! ❤️

We have had an unbelievably nice candlelight dinner at La Marée. Mr. Devisen and his staff were very friendly and attentive. We enjoyed a delicious meal in a wonderful setting. Everything far exceeded our expectations, and the dinner was an absolute highlight of our vacation. We highly recommend a visit to La Marée!

We had a wonderful candlelight dinner at La Marée. Mr. Davisen was absolutely accommodating and super friendly, as was everyone else on the team. We felt completely comfortable and can recommend it from the heart.

Honestly, after staying in Mauritius for the past 12 years, Maritim in Balaclava was one of the nicest resorts that I have been to. The location of the resort and the atmosphere is breath taking, with such beautiful scenery and beach. Sharing a huge and tidy room with my family that felt more like a home was super sweet. And the service is always smiling and makes you feel like you are a part of one big family. 10/10 experience, would recommend to anyone wanting a fun or very chill getaway, will come back again

We stayed at the Jacaranda Villa at Maritim Mauritius for our vacation, and I highly recommend it! The villa was spotless and came with its own private pool, making it the perfect place to relax. It also features a fully equipped kitchen with everything you need for a comfortable stay. From the moment we arrived, we were warmly welcomed by Armelle Duval Govender and her team. I was extremely impressed with the exceptional level of customer service they provided throughout our stay. The shuttle driver (Rittik) was also very friendly and always drove us around with a smile, making getting around the resort easy and enjoyable. Thank you to the entire team for making our vacation so memorable. We will definitely be back!

We had a lovely week here! Perfect location and activities. We wish we could stay longer.

We would like to extend our heartfelt gratitude to you and your entire team for another unforgettable stay at Maritime Balaclava. We checked in on 13 June 2026 and checked out on 14 June 2026, and this was already our fourth or fifth visit to your beautiful resort. Every time we return, it truly feels like coming home. From the moment we arrived, we were welcomed with genuine warmth and heartfelt hospitality. A special thank you to Kishen, who handled our check-in with professionalism, kindness, and a welcoming smile, making us feel valued from the very beginning. At La Mare Bar, Dinesh once again impressed us with his excellent bartending skills, professionalism, and friendly personality. Every drink was prepared with care, and his passion for hospitality was evident in every interaction. A very special mention goes to Rakesh, who has become one of the main reasons we keep returning to Maritime Balaclava. Since our very first stay, he has consistently provided outstanding service that goes far beyond expectations. His kindness, attention to detail, and sincere care for guests make us feel like family rather than visitors. Hospitality is not simply a job for him,it is part of who he is. We sincerely hope that on our next visit we will have even more opportunities to enjoy his exceptional service. During dinner at La Mare, Vidya and Varsha looked after us beautifully. They were warm, attentive, caring, and always served us with genuine smiles. Their professionalism and natural hospitality made our dining experience even more enjoyable. One of the most touching moments of our stay came from Dini. As soon as we entered the hotel, she recognized us immediately and warmly said, "Ahhh... Bienvenue à la maison !" Those few words meant so much to us. That is the definition of personalized service. It wasn't rehearsed, it came straight from the heart. Dini has true hospitality running through her veins, and moments like these are exactly what transform a great hotel into an unforgettable one. We would also like to recognize John from the bar. He is always one step ahead, constantly checking that everything is perfect, ensuring we have everything we need, and delivering service with genuine enthusiasm and care. His consistency and attention to guests never go unnoticed. A thank you also goes to Azagen, who kindly took the time to check on us and introduced us to one of his signature cocktails. It was a pleasure chatting with him and experiencing his creativity. It was also wonderful meeting Meg "The Magic Man." Beyond his impressive magic skills, it was fascinating to learn more about his journey within the hotel. Finally, we would like to sincerely thank Cherina. Although it was unfortunately too late to arrange the room change we had requested, she immediately looked for another solution and generously offered us a late check-out instead. This thoughtful gesture allowed us to enjoy a few more relaxing hours in the resort and truly reflected her commitment to guest satisfaction. As professionals in the hospitality industry ourselves, we would also like to share two observations that we hope will be received in the positive spirit in which they are intended. Firstly, while enjoying drinks at La Mare Bar, we witnessed Mr. Kumar (Food & Beverage Manager) addressing one of the bartenders in a manner that appeared quite harsh and in full view of guests. We fully understand that operational discussions and coaching are part of daily management. However, whenever possible, such conversations are best conducted discreetly and privately, with respect and encouragement. Guests may not always remember every facility a hotel offers, but they will always remember how the people made them feel. Your staff are your greatest ambassadors, and creating a positive atmosphere for both employees and guests makes all the difference. Secondly, we would like to mention the food quality of two local snacks featured on the main bar menu: the Gâteau Arouille and Gâteau Piment. As Mauritians, we were looking forward to enjoying these traditional favourites, but unfortunately they did not meet the standard we would expect from a five-star resort. The Gâteau Arouille was dry and lacked flavour, while the Gâteau Piment also seemed under-seasoned and missing the richness of authentic Mauritian recipes. With a few adjustments to the seasoning and ingredients, we believe these dishes could become excellent representations of our local cuisine. Overall, our stay was exceptional, and it is because of your incredible team. Luxury hotels are beautiful, but it is the people who create unforgettable memories. Every smile, every warm greeting, every thoughtful gesture, and every personal interaction made us feel genuinely cared for. Please extend our sincere appreciation to every member of your team. They are a true credit to Maritime Balaclava. Thank you once again for making every moment matter. We are already looking forward to returning and creating even more wonderful memories with all of you. With our warmest appreciation, Ansuya & Beneeta

I rarely leave negative reviews, but this experience deserves one. After paying over $10,000 for my stay, I expected the level of service that a luxury five-star resort promises. Instead, this has been one of the worst hotel experiences of my life. I ordered a bottle of water, and even after more than three hours, it was never delivered. During those same three hours, I repeatedly called Room Service, and not a single call was answered. It is unbelievable that a luxury resort cannot respond to such a basic request. What made the experience even worse was the staff’s attitude. The service was slow, unprofessional, and completely lacking in hospitality. Guests should never have to chase staff for basic amenities or be ignored when they need assistance. There is a huge gap between the image this resort promotes and the actual experience it delivers. Paying a premium price should come with premium service—not unanswered calls, ignored requests, and indifferent staff. I cannot recommend this resort based on my experience. I sincerely hope the management takes this feedback seriously and makes significant improvements because the current level of service is simply unacceptable.

We had an amazing time at this hotel. Everything from start to finish was perfect:Staff: Super friendly and always helpful.Food: Absolutely delicious with great variety.Rooms: Very clean, cozy, and highly comfortable.Activities: Excellent options that kept us entertained throughout our stay.We would definitely stay here again! the following were excellent provided exceptional service: Breakfast: Vimla, Deven, Kiran, Anil, Meera, Sylvia Ashi Bar: Asagen, Nelesh, Pratent, Grace, Dinesh Anikeeth (if i have a business in SA will appoint him great energy) Room service: Raj Jugoo

Fantastic Hotel, We had an awesome time . Chef Kiran ,Thank you for everything Head Restaurant Supervisor Devan, Thank you for checking up on Us regularly. 70th Birthday family Celebration

Great place to relax and enjoy. Staff are excellent with their service. Rooms are comfortable. We hope to come back.

. Big thanks to Mr Dany Godere, Mr Deven, Diya,Danette,Vimla,Anshi from Belle Vue Restaurant Mr Bachou, Mr Kisto, Miss Grace Q-Bar and Mr Antish from boat team for making my day special . Everything was perfect for me. Will definitely come again and again. Highly recommended

We spent a wonderful week at Maritim Resort & Spa Mauritius and would like to express our heartfelt gratitude to the entire team for making our stay so special. Everything was perfect – the beautiful surroundings, the comfortable room, the excellent facilities, and above all, the incredible hospitality. Every member of staff we encountered was friendly, professional, attentive, and always willing to help. A special thank you to the chefs, who prepared outstanding meals every day. The variety, quality, and taste of the food were truly exceptional. We would also like to thank all the waiters and waitresses for their warm and professional service. We especially remember Dianah, but every member of the restaurant team deserves the highest recognition. Our gratitude also goes to the ladies who provided beach towels, the bartenders who prepared delicious drinks by the pool and on the beach, the reception staff, the gentleman who helped us with our luggage, the gentleman selling fresh and delicious coconuts, and the housekeeping team who kept our room spotless throughout our stay. A very special thank you goes to the snorkeling instructor. Thanks to his patience and encouragement, I was able to try snorkeling for the first time in my life, and it became one of the highlights of our trip. If we have forgotten to mention anyone, we sincerely apologize. Every single person contributed to making our holiday unforgettable. Thank you once again to the entire team at Maritim Resort & Spa Mauritius for your hard work, kindness, and dedication. We leave with wonderful memories and hope to return one day. Highly recommended! ⭐⭐⭐⭐⭐

So amaze by the welcoming of the staffs The food made by chef Marday was soo delicious and he came in person to meet us! Thanks to Mr Danny for making it a really nice moment for us to enjoy Not forgetting Mr Deven and Mr Jayan who really help us towards our lunch I would really recommend this hotel !!

Very nice and helpful staffs- Special thanks to Dany , Deven, Chef Marday and Jayanth for making my birthday special

Had a wonderful stay at this hotel, can’t fault anything, beautiful hotel in a beautiful location with really friendly and helpful staff, food was also fantastic in every single restaurant, special shoutout to Azegan the bar manager who always made sure we were looked after, keeping the service at a very high level every time he was on shift, a very personable and friendly man a massive credit to the hotel, I look forward to returning here very soon!

We had a wonderful family stay at Maritime Resort as a family of four. Our kids had so much fun throughout the trip, and it was truly one of the most kid-friendly resorts we’ve ever stayed at. The staff were extremely helpful, courteous, and always ready to assist, which made our experience even more enjoyable. We were also impressed by the variety of food and restaurants available within the property. Our room was clean, comfortable, and conveniently located close to the pool, which was perfect for our family. The location of the resort was ideal as well, making everything easy and accessible. Overall, we had a fantastic experience and would highly recommend Maritime Resort to families with children.

Amazing experience and venue with excellent customer service from the first day to my last day. Great food and great service from Chef Vishnu, Aniket on the bar and the whole team. The team and staff are all very well trained, focus is on the customer and the service. I had an amazing yet unforgetable moment. I highly recommend those wishing to have a quiet yet enjoyable moment. I will surely go back I rate my experience a 10 out of 10. Well done team Maritim, thank you Chef Vishnu, thank you Aniket and the team at the bar ..thank you all.

We had a wonderful stay at Maritim Mauritius. We would especially like to highlight the entire staff: everyone was always very friendly, attentive, and helpful. The food was excellent, with a great variety of choices. A special mention goes to Chef de Cuisine Boojahwon, who is an exceptional chef. His dishes were delicious, beautifully prepared, and of outstanding quality. His passion and talent were evident in every meal we enjoyed. We would also like to give special recognition to the Beach Restaurant, the Pool Bar, and Anno Restaurant. The waiters and waitresses there were exceptionally friendly, attentive, and provided excellent service throughout our stay, making every visit a pleasant experience. A special thank you goes to the management team, who took our concern seriously, handled the situation with great care, and personally made sure everything was taken care of. We truly felt well looked after and welcomed. Thank you to the whole team for the warm hospitality and dedication. We had a fantastic experience and would be delighted to return in the future! 🌴✨ Loredana K.

It has been a week already and we still remember the great atmosphere and service of Maritim Resort. I did not step in that hotel for nearly 12 years since we had a very bad experience with the previous Front Office Manager. Last week, we booked Maritim Resort since we learnt on Social Media that a team of real professionals are now managing the resort. We convey our sincere thanks to Jean Patrick who confirmed our booking within hours. JP Room 313 was just amazing. Krishna the Resort Manager- thanks a million for everything. You are indeed someone very close to clients. You ran the extra mile for us and other clients we met. Everyone was just praising you. You have no doubt Brough some fresh air in that resort. Manoj, Antish, Dhiraj the Butler you guys are great and helpful. The Stable guys....I am impressed with the cleanliness of the farm and the horses. These animals looked so happy and healthy. Well done!!! The Mini Club...Thanks for entertaining my kids. Vidya at Filao Restaurant and the whole Team at La Marée Restaurant....Your smile says it all. Great Job. With the appointment of new management members.....Highly Recommended Maritim Resort, Balaclava. Meet Krishna, Jean Patrick and Jennie.....You'll have a marvellous stay out there.

We stayed 4 nights. Lovely Huge Property, huge rooms with a beautiful patio, awesome Spa, very good spreads at the Buffets, fantastic food & service in all the fine dining restaurants, availed of the all inclusive deal & the vibes in the different bars were joyous. The staff were very helpful & courteous. Overall a luxurious experience. Must stay for a minimum of 8 to 10 nights.

This was our second time to the hotel. Our first time was 20 years ago with our 3 sons for our 25 wedding anniversary and now it’s our 45th. The service back then was excellent and great to see that has not changed even though to hotel is much bigger. Room was of a really good size and was v clean. We ate in all of the restaurants and food was good. The beach restaurant we used most days for breakfast and lunch and service from the team was good. Overall the hotel has great facilities and the staff were great. Special call out for Mithun and his team. BTW, great sunsets from the beach

We had a wonderful stay at Maritim Resort & Spa Mauritius. The resort is beautiful, with well-maintained facilities, comfortable rooms, excellent dining options, and stunning surroundings. Every area of the property reflects a high standard of quality and attention to detail, making for a truly relaxing and enjoyable experience. A special mention must go to the team at Quarter Deck, where the service was simply outstanding. The staff consistently went above and beyond to ensure every visit was memorable. Their professionalism, friendliness, and attention to detail created a welcoming atmosphere that greatly enhanced our stay. We would also like to recognize Yash, Beverage and Mixology Manager, for his exceptional contribution. His passion, expertise, and dedication to delivering a first-class guest experience were evident throughout our visit. His leadership clearly shines through in the quality of service provided by the team. Special thanks as well to Azagen, Prashant, and Nuhzra for their warm hospitality, attentiveness, and genuine care. Their efforts did not go unnoticed and made our experience even more enjoyable. Overall, an excellent resort with outstanding service across all departments. We highly recommend it and look forward to returning in the future.

**⭐☆☆☆☆ — A Deeply Disappointing Stay: Poor Service, Indifference, and Possible Discrimination** *Maritim Hotel & Spa Balaclava, Mauritius — May 2026 | 1-Night Half Board | Family Stay --- We had high hopes for our first visit to Maritim Balaclava. Sadly, what we experienced was one of the most disappointing hotel stays our family has had in Mauritius — a country where hospitality is supposed to be a point of national pride. **Check-In: A Forgotten Afterthought** The problems started immediately. Our first group arrived after 3 PM, was handed forms to fill in, and then left entirely unattended. Once finished, we literally had to hunt down the staff just to finalise the check-in — and then had to remind them again to actually hand us our room keys. This is basic hospitality 101, and they failed it within the first 30 minutes. When our second group arrived moments later, we had to prompt staff again — this time to bring welcoming drinks, something that should be a natural, spontaneous gesture at a hotel of this calibre. To make matters worse, we were issued touch cards instead of the magnetic cards required to open our rooms. A minor detail, perhaps, but symptomatic of a front desk operating on autopilot. **Water Ski: A Paid Extra When Every Competitor Offers It Free** We were surprised to learn that water skiing costs MUR 2,000 per person for 10 minutes — an activity offered complimentary as standard at virtually every comparable hotel on the island, including Beachcomber properties. This felt like a clear value gap that the hotel should be upfront about when marketing itself. **Dinner Entertainment: Loud DJ Music Instead of a Live Experience** For a half-board stay at a resort of this standing, we expected a warm, relaxing dinner atmosphere on Saturday evening. Instead, after 8 PM, the hotel blasted loud DJ music — with no live band or singer in sight. It was jarring, inappropriate for a family dinner setting, and completely at odds with the kind of refined, leisurely evening one expects at a resort. It set entirely the wrong tone and made conversation across the table difficult. This is not entertainment — it is noise. **Late Check-Out: A Study in Contradictions** We asked about late check-out the evening before and were told to come back Sunday morning before breakfast to enquire. We did exactly that, only to be told that neither of our two rooms was available due to incoming guests. Fair enough — but here is the insulting part: after we had packed our bags, waited over 25 minutes for porters who never showed up, carried our own luggage to reception ourselves, and raised our complaints at the front desk, a staff member casually offered us the late check-out that had been refused hours earlier. Why was it impossible at 8:30 AM but completely possible once we were furious and standing with our bags at noon? The blatant contradiction showed a complete lack of competence, consistency and zero care for guest convenience which were staggering. By that point, we had no desire to stay a minute longer. **Baggage Assistance: An Embarrassing No-Show** Around 11:30 AM, we called reception from the room to request luggage assistance. We waited. And waited. At noon — nearly 25 minutes later — we called again. The staff apologised and promised someone would come "immediately." We gave it a few more minutes and then carried our own bags ourselves. At a half-board resort charging premium rates, this is simply unacceptable. **Breakfast: Reheated and Recycled** The half-board breakfast was underwhelming at best. Several items appeared to be leftovers reheated from the previous day. My mother requested a freshly made omelette — a completely reasonable ask at any hotel breakfast — and was told to simply take what was already laid out on the station, rather than being directed to a chef or offered any live cooking alternative. This showed a lack of both hospitality and basic kitchen service awareness. **Buggy Driver: A Safety Concern** The driver who ferried us from the spa area toward our room was friendly, but at one point drove recklessly enough that the vehicle hit the edge of the pond near the reception and we felt a significant jolt. With family members on board, this was not acceptable and should be flagged to management as a safety issue. **A Deeper Concern: Were We Treated Differently?** We cannot say with certainty, but we left with an uncomfortable feeling that the level of indifference and neglect we experienced may not have been purely accidental. We are a Mauritian family who paid in full, arrived ready to enjoy ourselves, and were met at every turn with inattention, inconsistency, and dismissal. If the quality of service at this hotel varies based on who the guest is, that is not just poor hospitality — it is shameful and unacceptable. **Verdict** We have stayed at Beachcomber properties and the difference in culture, attentiveness, and genuine warmth is night and day. Maritim Balaclava has a beautiful setting, but beautiful surroundings cannot compensate for a team that appears undertrained, disorganised, and at times indifferent to its guests. We will not be returning, and we would caution families — particularly those expecting the warmth and standards Mauritius is known for — to look elsewhere.

Stayed at Maritim resort and Spa for 4 nights in April 2026 on an all-inclusive basis on the occasion of wife's birthday. Deven, Vimla, Sarah and the guest relations manager provided an excellent service which made our stay enjoyable. Our rooms were also upgraded. The service provided by Deven and Vimla at the buffet restaurant was par excellent. Will visit this hotel again.

I wish to commend Chateau Restaurant for the exceptional Easter lunch buffet experience. The selection was extensive and thoughtfully curated, with each dish prepared to a high standard of quality and presentation. The ambience was refined and well-suited for a festive family gathering. I would like to extend particular thanks to Veeren for his outstanding service. He was courteous, attentive, and efficient throughout the meal, and served every guest with a warm and welcoming smile. His professionalism contributed significantly to the overall enjoyment of the occasion. I would not hesitate to recommend Chateau Restaurant for special occasions and look forward to returning in the future.

We spent a truly wonderful week at the Maritim Hotel, enjoying a well-deserved break together with our Hungarian company’s top management. Everything was perfectly designed for complete relaxation—from the thoughtful planning to the excellent restaurants and the stunning surroundings. The staff went above and beyond to fulfil every request, making us feel genuinely welcome and cared for throughout our stay. We took long walks in the beautiful gardens, joined a rum tasting, and went snorkelling every day, making the most of the crystal-clear waters. A special thank you to Kavita from the front office and Vikash at the diving centre, who made our experience even more memorable with their kindness and professionalism. They truly added something special to our holiday. It was an unforgettable stay—thank you for making it so exceptional!

We stayed as a family over Easter Holidays. The resort and the people are amazing! It is quiet, but fun with so many things to do and see. Special mentions to: Paulo and team at Le Banyan Rakesh and team at La Maree Deepak and co. at the Boathouse Sanjeev for driving us around when needed Every moment exceeded expectations. Thank you all for our stay. Family at Room 562.