MARIN CONGO HOTEL

Great hotel , lots to do for the kids, staff friendly and welcoming , the island is great for all ages , would return

This hotel is beautiful... however! They cram more people in the place than they can cater for. There's no space around any of the pools. They can't fit everyone in the restaurant and they certainly don't have enough cutlery for everyone! The food is awful in the main restaurant and limited other choice for places to eat, especially for evening meal. I spoke with guest services about the lack of choice for kids and the fact that all the food was cold but they deny ever having any complaints. (Very mixed reviews online so not sure about that!) All inclusive isn't actually all inclusive. One proper bar in the building with one bartender on it, so it's a chore getting any kind of nice drink. Cocktails are available but cost 10euro! The real problem is that despite looking very clean and swanky, the hotel is surrounded by sewage. It's in the streams and the sea. Absolutely disgusting. To get to the beach/water slides you have to walk through a grotty underpass which you share with the hotel sewage. It's absolutely rank. And then, the sea is full of sanitary products and poo. It's a wonder no one's died from e coli to be honest. Such a shame they don't look after their environment. Positives: teenagers loved it. Quiet pool at the front of the hotel was bearable and seemed clean. Rooms are spacious with good air-conditioning and lovely balconies. You get your step count in every day as its vast.

Fun experience meet a lot of English people food was good at the pool bar and room big

This is a very honest review, where there were consistent issues throughout the week long trip with my two teenage children. Negatives - Whilst one or two staff members are friendly, the majority are rude, abrupt and uninterested in serving you. We had to go the majority of the week with no clean towels, and when I did request them, got spoken to very rudely and the wrong amount sent to the room. Cleanliness of room is not good - superficial cleans and cleaning staff will not consistently take towels (or if they do not replace them) or stock mini fridge. Some of the guests were racist, using slurs and being unpleasant to be around. One man grabbed my daughter to physically move her out of the way to access food. A lot of greedy and rude behaviour is the mean dining area for all meal times. All inclusive is not all inclusive. A lot of food items, such as ice cream, you have to buy. Very loud music playing until past 2am, which is heard in the room, regardless of how far room is away from the entertainment area (or even beach entertainment as we could hear that too!) Gym facility very small, equipment not good condition for some items and gets very busy. Need a key to access which you have to request at front desk. No one tells you this on arrival, you have to figure it out. Limited food options for vegetarian or allergies - risk of cross contamination for allergens from guests Positives - Food and drink available 24/7 Two pools - one is for a quieter swim and one for busier activities Daily lounging towels available Plenty of desserts and good food quality - main restaurant has themed nights which are very good and varied Eftalia Marin is one of three hotels which all share a private beach area, where there are water parks, shops, food and drink etc available. Eftalia Marin is near the beach, a short walk via an underpass to the beach. Rooms are spacious but you will hear neighbours - such as crying babies throughout the night. Two al a cate restaurants - one is part of all inclusive - one is not (this is also very expensive if you want to access) You can only use once during week stay on limited set menu. Summary - I wouldn’t stay here again. There was some negative interaction from staff being rude, other guests being boisterous and unpleasant to be around, or lacking basic things such as the right amount of towels or clean towels, throughout the week which put a big dampener on the holiday experience.

We had a fantastic stay. The staff were excellent especially front of house and Guest Services were excellent. We would highly recommend the steakhouse as the food and service was amazing 👏

animation summer gang is amazing!!! especially ilayda is so talkative and informative.I will come again

This trip was excellent the entertainment was out of this world the kids club is excellent for kids so much fun the pool has lods of activities and the hotel rooms are fantastic 5stars. Thank you #marinsummergang best team ever 💙

First of all we were all inclusive plus. Which didn't include cocktails and certain snacks. The rooms are not great air-conditioning not working great in our room which we upgraded and paid extra money for. Food was awful, same food everyday they have two la carte restaurants one u have to pay and then the other u can only book at the office between 9 and 10 am, which your not going to remember especially travelling with 3 children. Things went missing out the room told staff but nothing was found. Big sign in room saying they are not responsible for missing iteams. All the fun things are on a island u have to walk about 3 mins through a tunnel with awful smells of sweage. Everything you need to pay for. On th island u get soft drink and beer and wine I believe, Everything else needs to pay for. Some days children had pooed In the pools so no access to pools. The spa was amazing hey had great deals and I was able to have a spa experience with my two young daughters which was really nice. Other then that would never recommend this place its all money orianted and you end up spending out of ur own pocket alot.

Summer Gang animatora are super cool.They are so funny and i willa come back again

Unique atmosphere with a holiday gang

Ilayda had a lovely chat with me and my family. It was great fun and the whole team made us feel very welcome. We had a great time.

Animation team were amazing. Entertaining out of this world. Food was fantastic. Ilayda was at the top of her game. Brilliant and entertaining

Animation team were amazing with everyone, time for all, great experience

Great hotel and location, loads to do and staff are so friendly and helpful

Great hotel very clean rooms are nice. Great selection of food and drink. Our second visit and impressed again, staff are fantastic facilities are perfect.