Malia Mare Hotel

DO NOT STAY HERE SAVE YOUR MONEY! upon arrival we was greeted by the manager who gave us 0 information about the hotel and then demand €70 deposit and €17 tax for the week and didn’t want to explain any of this! And then gave us keys to a dirty room and when going downstairs to say she ignored me and just handed me another set of keys honestly the staff are beyond rude in that hotel! The cleaners walk in your room when they fancy and don’t bother to Knock or apologise for just walking in! The only good thing about this hotel is the pool area absolutely beautiful! The towels get changed when the cleaners can be bothered we had one set of towels for 7 days they just hang them over the balcony to dry and the bedding doesn’t get changed once in your stay!🤢 the breakfast? If you can even call it that is stale and covered in flys. Honestly save your money and go somewhere else and the hotel is hell. Be careful with your deposit if your a couple because they will say they don’t take deposits from couples but they certainly do as they took €70 from us. Should have read the reviews before coming here really because loads of others say the exact same thing.

Disappointing Stay – Wouldn’t Return We stayed at this hotel for 8 nights in June 2026, and unfortunately I don’t think we’d return. On arrival at around midnight, we were told by the night security guard, Mike, that our room wasn’t ready and we’d be staying in a temporary room for the first night. While this wasn’t ideal after travelling, Mike was extremely friendly and apologetic, and the temporary room was excellent. It was modern, bright and well-equipped with a TV, air conditioning, kettle, coffee machine and extra amenities. It was quiet, comfortable and left us with a great first impression. Unfortunately, everything changed the following morning when we were moved into our allocated room. We were immediately disappointed. The room felt like a significant downgrade from the temporary one, but we were told the hotel was fully booked and couldn’t stay where we were. The permanent room was basic and lacked many of the facilities we’d had the previous night. There was no TV, no kettle, no coffee machine, and even the air conditioning came at an extra cost, which felt unreasonable in the June heat. The bed was extremely uncomfortable, the pillows were paper thin, and the bathroom had no door separating it from the bedroom. This meant one of us had to leave the room whenever the other showered, and the whole room became hot and humid afterwards. Things became even worse around the fourth night. There were frequent arguments, shouting and what sounded like physical fights in nearby rooms, along with loud banging and smashing noises. Being only a couple of doors from reception made it even worse, as the soundproofing was virtually non-existent. You could hear conversations at normal volume from reception through the room door, making it almost impossible to relax or get a good night’s sleep. One positive is that the housekeeping staff kept both rooms very clean. Having worked as a housekeeping supervisor myself for many years, I know what to look for, and the cleanliness was genuinely very good. However, the towel policy was one of the biggest disappointments. We left our used towels on the floor expecting them to be replaced, but instead they were simply hung back over the balcony to dry. When I asked reception for fresh towels because ours were still damp, I was told towels are only replaced every three days. While I understand changing bed linen every few days is common practice, I don’t think expecting fresh towels more regularly—especially during hot weather when you’re showering multiple times a day—is unreasonable. After that, we requested clean towels daily but were repeatedly told there weren’t any available. By the end of the holiday we had effectively been using the same towels for almost the entire week, and they were visibly dirty. This was completely unacceptable for any hotel. Breakfast was also disappointing, with stale cereal and bread on multiple mornings and very limited choice overall. The location is probably the hotel’s strongest point, being only a short walk from the main strip. However, that also seemed to attract a very loud party crowd. We’re both 25 and certainly aren’t expecting silence on holiday, but the atmosphere during our stay simply wasn’t enjoyable. When you look at some other reviews they seem to be good but I found out from someone that the hotel has regulars so I’m not sure if those guests get favoured over younger guests like us. If I was a 18-19 year old guest constantly drunk throughout my stay then none of this would have bothered me but I think there’s has to be a balance for all guests Overall, while there were some positives—particularly the friendly night security guard, the cleanliness of the rooms and the location—the negatives far outweighed them. The uncomfortable room, poor facilities, lack of soundproofing, disappointing breakfast and unacceptable towel situation meant this wasn’t an enjoyable stay, and unfortunately we wouldn’t choose to stay here again.

Just returned from here. Fantastic place, very clean throughout. Great pool area & gardens. Don't usually do a 3☆ hotel but was booked late and was pleasantly suprised. Excellent location, minutes from everything but also so quiet. The owners were lovely and attentive. Love different holidays and never go back to the same place twice, but would go back there. Positives would be staff (family), location, very well kept, gardens and overall experiance. Negatives - not really any - breakfast a little basic but only made it up for that 3 days out of 9. Food is loveley at the pool bar though and very reasonable. Special shout to Costas who sent us home with a lot of cuttings from the garden!! Overall recommed this place 100%

Fantastic stay at this hotel, family run business with excellent staff. Food fresh every day, pool cleaned every day, your rooms cleaned also. There is nothing this family won't do to make your stay one of the best! They also have the best recommendations for local honey and places to eat to watch the sunset on the beach! We can't wait to come back! Thank you again

We were extremely disappointed with our stay at this hotel. From the moment we arrived, we did not feel particularly welcome. The staff were generally unfriendly and made us feel as though we were an inconvenience rather than paying guests. Unfortunately, things only got worse throughout our stay. Upon check-in, we intended to pay by card, however we were asked if we could pay in cash instead. We had no issue with this and explained that we would withdraw the money and bring it to reception the following day. The next morning, we had the cash ready and were counting it in our room before bringing it down to reception. At that point, the cleaner arrived. We placed the cash on a table and stepped out onto the balcony to allow her to clean comfortably. We trusted that she would simply carry out her work and did not feel the need to supervise her. When we came back into the room, approximately ten minutes after counting the money, €50 was missing. We immediately noticed because we had literally just counted the cash. We went to reception and politely explained the situation. We were very careful with how we approached it and specifically stated that we did not want to accuse anyone of anything. We simply felt that the situation should be made known. Unfortunately, the response we received was incredibly disappointing. The lady at reception was hostile from the start and made us feel as though she believed we were making the story up. She relayed the situation to a man, who I presume was the owner or manager, who told us that this had “never happened” in over 20 years. However, after looking through reviews, we found multiple comments from previous guests over the years raising concerns about money or belongings going missing after visits from cleaners. The man told us he would look into the matter and asked us not to pay the accommodation balance just yet until he had spoken to us again. We appreciated this and expected some sort of follow-up. However, we never heard anything further. Later that evening, another woman approached us in an extremely hostile manner demanding payment. We explained that we had absolutely no issue paying and had intended to pay from the first day. In fact, we had only withdrawn cash to accommodate the hotel’s request. We also explained that we had been told someone would get back to us regarding the missing money and nobody ever had. What made the situation even more frustrating was that this woman informed us that the other staff member had said we were in the room while the cleaner was there, implying that our concerns could not possibly be valid. This was simply untrue. We were not in the room; we had stepped out onto the balcony specifically to allow the cleaner to do her job comfortably. It became apparent that staff had already discussed the situation amongst themselves and come to their own conclusion that we were lying, yet nobody ever communicated this to us directly or gave us the opportunity to properly explain what had happened. Instead of carrying out any meaningful investigation, it felt as though our concerns had simply been dismissed behind closed doors. To make matters worse, this same woman laughed and smirked at us while discussing the situation. We found this incredibly disrespectful and dismissive given the seriousness of the concern we had raised. To make matters even more uncomfortable, when we returned to our room later that night after being out all day, we discovered that our balcony door had been left open despite us locking it before leaving that morning. Given the events of that day, this was concerning and did nothing to reassure us. What upset us most was not even the €50 itself, but the way we were treated. We could easily have made a scene, shouted, or demanded action, but we deliberately approached the situation calmly and respectfully. We simply wanted to make staff aware of what had happened. Instead, we were met with hostility, accusations, laughter, and complete indifference. Throughout our stay, we also got the impression that younger guests were not treated with the same level of respect as older visitors. As two 23-year-olds, we often felt dismissed and looked down upon. We paid for our stay like everyone else and deserved to be treated with the same courtesy. On checkout, nobody mentioned the incident at all. There was no follow-up, no explanation, no apology, and no attempt to resolve the situation. It was simply ignored as though it had never happened. The one genuinely positive aspect of our stay was the security guard. He was consistently friendly, kind, and welcoming. He made us feel safe and was the only member of staff who treated us with warmth and respect throughout our time at the hotel. Sadly, because of the way this situation was handled and the attitude of the staff, we would not return and would not recommend this hotel to others.

We visited this hotel for the first time this year and had a lovely time there. It's a small family run hotel, and we found the staff to be very polite and helpful. The room was comfortable and clean. It looked to have been recently refurbished and has a nice little balcony to sit out on. No TV, but we never needed one anyway. The outside pool was lovely, and the snack bar was very nice too. The buffet breakfast was basic, but well presented and the staff were more than happy to cook things like omelettes and bacon for you. Air conditioning and safe keys cost extra, though that was shown quite clearly, when we booked, so there is no complaint there. It's just something to be aware of before you book, just to manage expectations. They also offer a late check out if required, for a small extra charge, which let's you stay in the room until 6pm, which we found very handy, with having an evening pick up. The hotel itself is ideally placed for both the amazing old town restaurants, and the lively main street, both of which can be reached within a five minute walk. I would stay here again without hesitation