Madeira Panoramico

Great hotel possibly a little dated but that's the only negative. Lovely and clean, nice breakfast great facilities and friendly staff. Had a lovely view from the balcony. Free bus service was great. Lots of restaurants nearby and a nice sandy beach about 4km walk through the tunnel. Hope we get to stay again. Thank you for a lovely holiday.

After staying in a very disappointing 5-star hotel in Malta, I found this hotel to be so much better. I felt relaxed at all times and the staff were friendly and helpful. It was big enough to have lots of facilities but not too big. Our room had a great view over Funchal and a nice wee, private balcony to sit in. Eating breakfast outside every morning was lovely. Many people say it is too far from the main town but we walked up and down every day. Yes, it is up hill on the way home but if you are fairly fit, it is not a long walk.

What a lovely hotel. Staff were so accommodating and helpful. Breakfast was plentiful. Pool was lovely and the pool bar relaxing. It was a great spot to be out of the way of the busy town centre and the shuttle buses to and from the centre were regular. Car hire from the hotel is really reasonable at 50 ish euros per day including all Insurances. Id bring a phone holder and 12v charger next time though as the car didnt have car play. Booking the dolphin watching was great too. Magic dolphin tours was really good. We took the hotel recommendation and paid the extra 5 euros per head for the "celebrity" tour. It was a much smaller group size from 150 people down to 25 on a lovely catamaran. Saw a pod of 30 dolphins. Uber is half the price of taxis and works fine out here. Dont miss going to a restaurant called mad market. Its ina. Shopping centre which sounds wored, but we had the best meal of the holiday there. Its a 15 min walk from the hotel and 4 euro uber back. Lovely stay, great hotel, brilliant staff. Thank you!

We very much enjoyed our stay here. The views are great, the beds are comfortable and the breakfast buffet has a wide range of choice. However, the reception staff were outstanding – it’s not often that you get excellent service with a sense of humour. They were really exceptional.

Pleasant hotel . Depending on your fitness levels walkable to the centre and also to the Lido area. We were given a room initially but the view was marred by a tree so we asked for a higher floor, they found us room 150 and the views were great. Our room had been updated , however we were disappointed not to find bath robes, it would have been nice to wrap up on a morning to enjoy the views with a coffee and they would have also been useful when using the indoor pool. Shower fine although a strange residue of a previous non slip covering on the floor of it. Handles on wardrobe ridiculously hard to use, tiny and hurt when you gripped them as small and square with sharp edges. Mini bar well stocked , tea and coffee and kettle provided although only decaf coffee ?? and only 2 small portions of milk. The lady cleaning the room did start to leave 4 portions about 4 days into the holiday. Breakfast was lovely, loads of choice and we sat outside each morning looking at the view. The outdoor pool looked lovely but we did not use as weather mixed but it was a nice area of the hotel, the indoor pool area and gym however was tired looking and needs investment as due to the weather it would have been used much more . We ate in the a la carte restaurant twice , food tasty but service slow . The cocktail bar was nice but a bit dated but there is a small outdoor seating area and you can get snacks. Tips, ask for a higher room . Download the Bolt taxi app. Use the courtesy bus sometimes , a great plus for the hotel. Wear suitable shoes for the hills .

Booked this hotel rather later than we usually would & based on facilities & previous reviews. Location a little outside the main resort of Funchal so relied on the excellent hotel shuttle bus & the Bolt taxi app for local transport as we didn’t want the hassle of car hire. From check in to check out service was courteous & efficient, including assistance tracking down a mobile phone we had left in a Bolt taxi. Our room with a view of the harbour was spacious, comfortable & cleaned daily. Buffet breakfast extensive & well provisioned, with attentive staff at all times. The a La carte restaurant on site, used on three evenings, is highly recommended, for service, quality & value. Cocktail bar is a nice facility, with regular entertainment & a cocktail happy hour at 6pm. The local dance group is a must see. Indoor pool warm & clean, with great changing & shower facilities. The gym is ok but perhaps due an update. However, we were there for a holiday, not a work out. We didn’t try the outdoor pool, but this looked lovely. Plenty of organised trips with hotel pickup/drop off available to book. We also bought grandstand tickets for the Carnaval procession which was a wise choice as, although spectacular & well worthwhile, it lasted three hours. Overall we would recommend this excellent hotel for couples & small family groups. And yes, we would be happy to stay again, unreservedly.