LUX* Grand Baie

I’ve had the opportunity to experience some beautiful hotels, but LUX* Grand Baie in Mauritius is one that genuinely stands out, and for reasons that go far beyond its stunning property. First, the hotel itself is absolutely spectacular. From the beautiful architecture and thoughtfully designed spaces to the incredible restaurants, fantastic drinks, gorgeous beach, and overall atmosphere, everything about this place feels special. There’s a certain energy here that’s difficult to put into words. It’s luxurious without feeling overly formal, sophisticated yet lively, modern, stylish, and effortlessly inviting. There’s a personality to this hotel that makes you want to spend time enjoying every part of it. The food was consistently amazing, the drinks were excellent, and the service throughout the property was outstanding. But what I appreciated most was that the experience never felt like luxury for the sake of luxury. It felt like a place that truly understood how to make guests enjoy themselves. And while the property deserves every bit of praise, there are two individuals who deserve very special recognition for making our experience something I will genuinely never forget: Ayoush and Manoj. First, Ayoush, who takes care of guests in the beach area. There is good service, there is great service, and then there are those rare individuals who take hospitality to an entirely different level. Ayoush is one of those people. His attentiveness throughout our stay was nothing short of remarkable. He consistently anticipated our needs before we ever had to ask, and there were countless little moments when he went out of his way to make our experience better simply because he noticed an opportunity to do so. And to me, that’s what makes someone truly exceptional at what they do. Anyone can provide good service when something is requested. But it takes a different level of care, dedication, and genuine pride in your work to continuously look for ways to make someone’s day better without ever being asked. That’s exactly what Ayoush did. His kindness, politeness, professionalism, and work ethic were evident in everything he did. Even while working incredibly hard, he always carried himself with warmth, patience, and a sincere desire to make sure we were enjoying ourselves. Nothing ever felt forced, rehearsed, or transactional. His hospitality felt genuine, and that’s something you simply cannot teach. Ayoush didn’t just take care of us during our stay. He became one of the reasons our stay was so memorable. I genuinely hope the management at LUX* Grand Baie understands what an exceptional individual they have representing their hotel. People like Ayoush are the difference between guests leaving satisfied and guests leaving with memories they will carry for years. And quite frankly, writing this review feels like the very least I can do for someone whose efforts deserve so much more recognition. I also want to give equally heartfelt recognition to Manoj, our driver, who made our final day and journey across Mauritius an experience in itself. What could have simply been a day of transportation and sightseeing became one of the most enjoyable and memorable parts of our trip, and that was entirely because of him. Manoj was knowledgeable, thoughtful, professional, incredibly kind, and genuinely invested in making sure we had the best possible experience. Rather than simply following the itinerary we had planned, he shared his local expertise, offered wonderful recommendations, and helped us make the most of every moment. But what made Manoj truly special wasn’t just his knowledge of Mauritius or his willingness to go above and beyond. It was the way he made us feel throughout the entire day. There was a warmth and sincerity to him that made the experience feel less like spending the day with a hired driver and more like exploring a beautiful island with a close friend or family member. The conversations, the stories, the laughs, and his genuine interest in making our day special were things I appreciated more than I can express. He could have simply done exactly what was asked of him and called it a day. Instead, he took a personal interest in our experience, guided us with care, and made the day infinitely better than anything I could have planned on my own. Even when an unexpected situation arose, he went out of his way to help us resolve it, without hesitation or inconvenience to us. Manoj, thank you for so much more than just getting us from one place to another. Thank you for your kindness, your company, your generosity, and for sharing a piece of Mauritius with us in a way we never could have experienced on our own. I genuinely enjoyed every moment of our time together, and our day would not have been remotely the same without you. And that brings me to what I believe makes LUX* Grand Baie so exceptional. Beautiful hotels exist all over the world. Incredible restaurants, luxurious rooms, stunning beaches, and breathtaking views can all be found elsewhere. But the feeling a place leaves you with is something entirely different. LUX* Grand Baie has managed to create an experience that combines all the elements of an extraordinary luxury resort with an atmosphere that feels vibrant, welcoming, personal, and genuinely enjoyable. It’s the kind of hotel where the surroundings impress you immediately, but the experience makes you fall in love with the place. And people like Ayoush and Manoj are a tremendous part of that. To the management of LUX Grand Baie: I sincerely hope both of these gentlemen receive the recognition they deserve.* Their dedication, professionalism, kindness, and genuine commitment to creating exceptional guest experiences reflect incredibly well on your property. They are the kind of people who turn a wonderful vacation into an unforgettable one, and their contributions should never go unnoticed. To Ayoush and Manoj personally, thank you both. You may simply see yourselves as doing your jobs, but please know that the impact you had on our experience went so far beyond that. When I look back on our time in Mauritius, I will certainly remember the beautiful beaches, the incredible food, the spectacular hotel, and everything we had the opportunity to experience. But some of my fondest memories will be of the people who made us feel so genuinely welcomed and cared for along the way. LUX* Grand Baie is an extraordinary hotel that I would wholeheartedly recommend to anyone visiting Mauritius. And if I ever have the opportunity to return to this beautiful island, there is absolutely no question that I would love to stay here again. Five stars for the hotel. And if I could give Ayoush and Manoj more, I would do so without hesitation.

We had a lovely lunch here.The food was fresh and well presented, and the setting was relaxed. A special thank you to our waiter, Ashley , who was attentive, friendly and made us feel very welcome. A note of appreciation to Chote as well. We'd happily return.

I’ve been fortunate enough to travel all over the world, and this is undoubtedly one of my favourite hotels! Photos simply don’t do it justice. The hotel is absolutely beautiful, the food is exceptional, and the service is outstanding. A special thank you to Noureshaba, Haro, Sahil and Rosella for their warmth, enthusiasm and wonderful hospitality. You truly made our stay even more memorable! We will definitely be back! ❤️

I had an amazing experience dining at Aikisu. Starting from the service, the cocktails and food , Kudos to Madihah , Charles & Jaysen.

We had an amazing holiday at Lux Grand Baie. The hotel is outstanding both in terms of facilities and service. The whole team were really incredible and I want to particularly mention our butler Avinash. He was extremely attentive, friendly and informative. I would highly recommend this hotel and can’t wait to visit again!

What can I say? Pure luxury!! Every little detail catered for, all the little things that you can, or dont even, think of are sorted for you. We stayed in the Lux Pool Villa, it was stunning, cleaned 2-3 times a day, always clean towels on hand for the villa's pool, always fresh water and coffee.The villa's butler Vimal was absolutely amazing, he looked after us so so well, from gifts to reservations in local restaurants. The beach is picture postcard, including the villa's private beach. Free watersports activities. Breakfast was never ending for choice! Basically, hands down, the best hotel we have ever stayed at!

We came here for our honeymoon from the beginning we were met with a very professional and friendly service , Alexandre was very nice and friendly he presented us the whole resort it was a very nice experience. We loved this place, all the stuff is professional, the service was amazing they gave us memories that we will cherish forever. The food was the best, we’ll miss that for sure!, The rooms were amazing as we stayed in the pool residence it was a wonderful experience , thank you to Alexandre, Jerard and the entire team for helping us have a wonderful Honeymoon.

Had an absolute winner of a holiday. Hotel and staff were amazing and special shout out to Vinay, the guy was super helpful in resolving 1 or 2 issues we had. With a Family or 5 staying at Lux they had something for everyone. Food was tops as well. Location and Rooms were amazing. Everything you need is right there at your door step. We stayed at the Beach Villa which had direct access to the little beach reserved for the Villas. Pool was heated and we swam sometimes late into the evening and it remained heated the whole time. We are excited to go back at some point in the future.

Our family has absolutely loved our stay at LUX* Grand Baie. The hotel is a stunning, architect-designed property that feels contemporary and luxurious. At around four years old, it's beginning to show the odd external sign that some routine maintenance will soon be needed, but that's being extremely picky, especially remembering this is a weather-exposed tropical island. Overall, the standard throughout the resort is exceptional, with beautiful attention to detail in both the architecture and landscaping. We stayed in one of the fully serviced two-bedroom apartments, located across a bridge from the main hotel. It gave us the perfect balance of privacy, space and access to all of the hotel's facilities. For families, I honestly think this is the ideal accommodation choice. What really sets this hotel apart is the people. Every member of staff we encountered was warm, personable and genuinely eager to help. They made us feel incredibly welcome from the moment we arrived, and nothing ever seemed too much trouble. One of the biggest highlights for our family with older teenagers was the wide range of complimentary watersports available to hotel guests, including water skiing. It's a fantastic addition that really adds value to the stay. We booked on a bed and breakfast basis, which worked perfectly for us. Excluding alcoholic drinks, we found the food and dining prices to be very reasonable for a luxury resort, with consistently excellent quality. Alcohol on the island is generally more expensive due to import duties, so we felt this option offered excellent value. Breakfast at Beach Rouge quickly became our favourite part of the day. The relaxed beach atmosphere, extensive buffet and superb mimosas made for a brilliant start every morning. We also enjoyed dinner in the Asian restaurant, where the chefs were happy to prepare dishes to suit individual requests. The complimentary ice creams handed out throughout the day were another lovely touch. The resort never felt crowded. With three swimming pools, two sections of beach and more sun loungers than guests, it was always easy to find the perfect spot, whether by the pool or on the beach. We travelled with our 16 and 18-year-old children, and they both loved the resort. It strikes a wonderful balance between luxury and a relaxed atmosphere that works equally well for couples, families with older children and anyone looking to unwind. Hiring a car also gave us the freedom to explore Mauritius. During our stay we visited LUX* Grand Gaube and LUX* Le Morne. Each offers a very different experience. LUX* Le Morne, in particular, is wonderfully intimate, feels more adult-oriented and sits in one of the island's most beautiful locations, although the weather there can be quite different from the north. Overall, this has been one of our favourite family holidays. I wouldn't hesitate to recommend LUX* Grand Baie, especially the two-bedroom apartment with plunge pool on a bed and breakfast basis. It's a fantastic base from which to enjoy both the resort itself and the wider island. As previous LUX travellers having stayed at other resorts on many occasions including the Maldives (South Ari Atoll) this was our motivation for coming here and the standard at LUX Grand Baie lives up to the customer oriented brand values! Finally, a heartfelt thank you from our family to the wonderful team who made us feel so welcome from the moment we arrived at the front gate to our final day on the beach. Lutchwee, Nour, Avneesh, Shaba, Videsh, Ram-Rai, Sudir, Ashley, Roshan, Alvine, Nikhilesh, Alexander, George, Charles, Rahul and many more – thank you for your kindness, professionalism and genuine hospitality. You all helped make this a holiday we'll remember for a very long time.

A beautiful hotel with attentive and friendly staff. Our needs were looked after plus they treated us when discovering it was our wedding anniversary. We would definitely return.

We had a wonderful stay, the resort and amenities were great. A very relaxed atmosphere in an ideal location. The staff were ALL amazing , but a special thank you to Alex at reception for his professionalism, efficiency and willingness to help at all times. I'd also like to thank Christabella who went over and above to help us.

My husband and I travel quite a bit but this place lives up all the reviews! It is a beautiful property with everything you need on-site, but the most standout quality is how attentive and genuine the staff are. They just get it right. It was my 40th birthday during our stay. Somehow multiple staff members knew this and took a moment to wish me happy birthday, despite us never making a point of announcing it. The attention to detail was remarkable but even more impressive was how authentic it felt. The kindness wasn't performative, it was sincere. One interaction with one staff member (Dhisa) was so heartfelt that it actually made us tear up. Thank you to Dhisa and the rest of the crew for truly going the extra mile. That is the kind of hospitality you don't forget.

Beautiful, modern, spacious and luxurious hotel and lovely large public areas. Very welcoming. Extremely comfortable, large bedrooms with all overlooking the one of the pools and the beach. Very avant-garde rooms, all with smart and automated devices. A perfect place to relax and feel pampered. The beach and sea are wonderful and the sunset is amazing. All rooms have a double bed so the only thing I would change would be to make available rooms with twin beds and even triple rooms. The biggest asset of Lux Grand Baie Mauritius is the definitely the staff, from the Managers to Concierge, Receptionists, welcoming staff, housekeeping, beach staff, Breakfast staff, kitchen staff, luggage boys, room service, cleaning staff and all. Service always with a smile, very accommodating and friendly. All were exceptional. These are the people who made are stay so enjoyable. Thank you all Lux Grand Baie staff!

When first entering the resort we were speechless for it felt opulent, decadent and like a 5 star hotel should present itself. Our room was like something out of a magazine with a view that was so romantic and magical. Ismail and his team satisfied our every need and want. It would be unfair of me not to name our hosts. So please bear with me. The following servers and hosts made our stay all the more memorable. Ashley was the first person to welcome us to meals, making certain we wanted for nothing. In no specific order we had Wassil, Utam, Sudhir, Romain, Nikhilesh, Koushal, Yash, Roshan, Erica, Domoina, Vedish, Pravin, Bhimdev, Prinsla, Louisa, Yashveer, Rashid, Florelle and our favourite 2 hostesses Shikha and Rohini. Avishka- booked us in and made us feel so special and welcome. Brenda-sorted out our package which we changed from AIP to FB as we do not drink. The Spa. What can I say except peaceful, tranquil, modern and decadent. Ara (Aradhna) - was the face who greeted us at reception. We felt like VIP guests. Rukhsar and Preeam made us experience the wonders of the Turkish Hammam as well as the Therapeutic massage. Time was our enemy as no sooner had we started relaxing than the sessions were over. Rukhsar did my facial which I must went by way too quickly. I came out there glowing. My husband had the privelege of experiencing the pod explained by Sanjay Kumar- explained the bathing ritual to us which included the sauna, steam room, Feet experience and a walkway with different degrees of water and different showers. It easy so memorable that went a few times. Fitness Centre- my husband went for a full body assessment which reaffirmed his health and fitness state. The most surreal experience was led by JEAN DAVID (JD). W enjoyed a sound meditation session that transported you to a place of utter calm and peace. The only issue I had is that it was not advertised enough. Many thanks to the team for an unforgettable resort vacation.

We have been fortunate enough to stay at some exceptional resorts over the years, including Raffles and Banyan Tree, so our expectations were high. LUX* Grand Baie not only met them, it exceeded them. The resort itself is stunning. The accommodation is beautifully designed, the food is consistently excellent, and the facilities are exactly what you would expect from a genuinely high-end luxury resort. What really sets LUX* Grand Baie apart, however, is its people. From the moment we arrived, there was a genuine warmth that made us feel less like guests and more like people they genuinely wanted to look after. Every interaction felt personal. The team clearly take enormous pride in making each stay as memorable as possible and regularly went above and beyond without ever making it feel forced. A special thank you to Lorraine, the Head Chef, whose passion for food and attention to detail shone through every meal. What made the experience even more memorable was that she took the time to share new recipe ideas with us and chat about her inspiration. It was a small gesture, but it made us feel genuinely valued and added a wonderfully personal touch to our stay. Krishna at Beach Rouge also deserves special recognition. Friendly, attentive and effortlessly professional, he made every visit to the bar a pleasure and always greeted us with a smile. Perhaps the greatest compliment we can give the resort relates to our children. We have never, ever left them in a kids’ club on any holiday. This was the first time we felt completely comfortable allowing them to spend time at Studio 17 on their own, thanks to the wonderful Preteesha and Jennifer. Their warmth, kindness and genuine care quickly earned our children’s trust, and ours. They couldn’t wait to go back each day, which gave us the rare opportunity to properly switch off and relax for the first time in a very long while. Beautiful hotels exist all over the world, but it’s incredibly rare to find one where the people make such a lasting impression. Luxury can be designed, but genuine hospitality comes from people, and the team at LUX* Grand Baie have mastered it.

Super resort with great people especially Mr Avinash , Mr Manoj , Mr Sanjeev , Mr Yash and Mr Vedish from Beach rouge restaurant

Had an amazing vacation with our family. The hospitality was top notch. Everything was available just a call away. Avinash from the hotel team took great care of us and made sure we are provided with the best of everything. Highly recommended for anyone who is planning to visit Mauritius

Excellent location (north of the Island is better for me), very friendly atmosphere, very neat and spacious rooms, high level of service. Big variety of food options on breakfast! Perfect spa and really good restaurant options for evening. Many thanks to the Hotel Staff: Svetlana and Mathieu Palmyre! Very friendly and helpful! We will definitely come back to this place again.

Our stay at LUX Grand Baie was absolutely amazing. Everything was perfect from the beautiful facilities and well organized rooms to the warm and welcoming staff. We were celebrating a friend's birthday, and a special thanks goes to Alexandre, who helped us organize a wonderful surprise from day one. His professionalism, kindness, and attention to detail made the celebration truly memorable. The entire team was respectful, friendly, and always willing to help. Limpeza muito top. An unforgettable experience that exceeded our expectations. Highly recommended. 10/10! ⭐⭐⭐⭐⭐

What an amazing experience. Highly recommend. Value for money certainly. Absolutely stunning. They have a good team, my journey was quite exciting and Alexandre was an amazing part of making my stay even more enjoyable, helping me and my family to set up and to prepare an amazing surprise for me and my fiancé . Great stay and amazing people. Props to Alex!

We had a wonderful stay in the pool villa. Kishan and his team took excellent care of us, providing loving and attentive service. We've never experienced such outstanding butler service before. The food, cleanliness, and selection of water sports activities were also exceptional. I can wholeheartedly recommend this hotel.

If was a lovely vacation we enjoyed our time in lux grand baie our butler gael was the nicest he made this trip more special.

Cool location, perfect decor, calm room. 5 star service from Mr Ismail and Roshan team at Beach Rouge. A special thanks to Gael for always ensuring customer satisfaction. And just wow for the spa, its the best one in Mauritius...

We had a truly memorable stay in one of the villas at Lux Grand Baie. Our butler, Gael, pampered us from day one until our departure. He gave us a comprehensive tour of the resort and showed us all the facilities and amenities available. Gael truly made our stay stress-free. He took care of all our requests, reservations, and anything else we needed in the villa, making us feel right at home. We especially enjoyed the private beach loungers, the private heated pool, the boat excursions, the bath journey, and, lastly, the food, which was excellent. A special thank you to Gael for making our stay so memorable. We look forward to returning in the future with our children.

We had an absolutely wonderful stay at Lux Grand Baie. From the moment we arrived until our departure, the service was exceptional in every way. A special thank you to Kishan, whose professionalism, kindness, and attention to detail made our experience truly memorable. He went above and beyond to ensure that my family and I were comfortable and well taken care of throughout our stay. I would also like to sincerely thank Sudha, Palavi, and Biraj for their outstanding care of our villa. Their dedication, friendliness, and impeccable service exceeded all expectations. The villa was always perfectly maintained, and they were incredibly helpful and accommodating. The entire team at Lux Grand Baie made us feel genuinely welcomed and valued. Their warmth, hospitality, and commitment to excellence turned our holiday into an unforgettable experience. We highly recommend Lux Grand Baie and look forward to returning again in the future. Thank you once again, Kishan and the entire team, for making our stay so special.

An Unforgettable Experience! My wife and I recently stayed here, and we cannot thank the Lux GB GM and his incredible team enough for such an exceptional experience. From the moment we arrived, we felt genuinely welcomed; the level of hospitality is truly world-class. Every staff member went the extra mile to ensure our stay was memorable, but we’d like to give a special shout-out to a few individuals who really did the hotel proud on our visit: • Vedish at Beach Rouge • Vanav at Bisou • Veer at Wilma • Mr. Rishi, Mr. Ismail R., and Mdme Lutchmee V. We are leaving with wonderful memories and new friendships. If you’re looking for a place where you receive excellent service, in an incredible setting with amazing food this is it. Thank you again for everything! — Richard D

I had an absolutely wonderful stay at Lux Grand Baie, and I cannot recommend it highly enough. From the moment we arrived until our departure, everything was handled with professionalism, warmth, and genuine care. A special thank you to Kishan and Gael, who truly made our experience exceptional. He was attentive, friendly, and always went above and beyond to ensure we were comfortable and well taken care of. His dedication to excellent service did not go unnoticed and made our stay even more memorable. I would also like to sincerely thank the villa team — Sudha, Delphine, Bhiraj, and Manish — for maintaining such high standards. The villa was always spotless, well-prepared, and incredibly welcoming. Their attention to detail and kindness added so much to our overall experience. The hotel itself is stunning, with beautiful surroundings, excellent facilities, and a relaxing atmosphere that made it easy to unwind and enjoy every moment. Overall, this was an unforgettable experience, and I will definitely be returning. Thank you to the entire team for making our stay so special.