Lopesan Villa Del Conde Resort & Corallium Thalasso

We are very satisfied and we lacked nothing. The staff is very accommodating and friendly. The breakfast is rich and leaves nothing to be desired. The rooms are spacious and clean. The restrooms in the facility were very clean. The facility is very well-maintained.

Stayed in this hotel just 4 nights , wish we could have extended our stay . Everything about this place is 5 star ! The food choice and quality in the buffet was lovely, we really were spoiled . Room cleanliness was very good , we were lucky to be upgraded to a sea view room 😊 We have stayed in Melonares several times so know the area well , this hotel is located right on the sea front . Easy access to beach and seafront shops and restaurants. Lovely helpful staff , we will definitely return!

Loved this experience with the family. 100% recommend.

This hotel has the charm of an old Spanish villiage, with beautiful landscaping and an excellent variety of pools. There is something for everyone. There is plenty of animation and entertainment for those who want it, and peace and quiet easily found as well. The rooms are very comfortable and well planned out. We particularly like the half board upgrade option to eat at the other Lopesan restaurants nearby. The staff were without exception lovely, kind and helpful. It felt like an authentic Canarian experience in spite of the size of the hotel. Thank you to Carlos and the reception ladies for their hard work to make our stay absolutely fantastic.

We had a fantastic week’s holiday at the Villa del Conde Hotel. When we first arrived, we found the hotel grounds a little overwhelmingly large, but after just one day we felt like locals. We had a room overlooking a beautiful green garden and a quiet pool. The room was spacious and the bed was super comfortable. We could occasionally hear other guests, but it never bothered us as it usually became quiet after midnight. The room was cleaned every day and the towels were replaced regularly. The cleaning staff do an amazing job! We loved the breakfast area and the wide choice of food available each morning — everything was delicious. If you’re a coffee snob, though, I would suggest getting your coffee elsewhere. Most days we stayed by the quiet pool and never had any problems finding sun loungers. We had takeaway lunches from the pool bar. The drinks were nice and the burgers were okay. The staff were always smiling, friendly, and helpful. On the day of departure, we checked out at midday, but we were able to leave our suitcases in the luggage room and keep our pool towels while continuing to use the hotel facilities until we left. A big bonus was the complimentary hospitality room, which can be booked for 30 minutes so you can shower and get changed before travelling home. Well done to Lopesan for making our holiday relaxing and enjoyable from start to finish!

Pros - Meloneras is one of the nicer, quieter areas of South Gran Canaria - Property is beautiful and well maintained with lovely pools and gardens - Rooms are sizable with huge bathrooms, good hot water and water pressure - Comfortable beds & pillows - The Staff are great. Helpful, friendly, and mostly multi-lingual - Despite 561 rooms and being near capacity some of the time, hotel never felt full or crowded - Not the mad rush for poolside sun loungers & the quiet pool is lovely - The food at the buffet was really good and the selection was great Cons - Only your first 2 bottles of water are complimentary, after that it's €3 per bottle - beware the room upsell at check-in (we did it and were happy for it though) - Specific to room 5137, there was a recurring issue with a sewerage-like smell that came and went, probably from A/C or ventilation. - Teeny, tiny, narrow room fridge. - There are limited AC sockets in the room - Tea, coffee, milk, sugar etc rarely restocked TL;DR My sister-in-law raved about this hotel after an autumn visit like 15 years ago. I have looked up the Lopesan Villa del Conde (VDC) regularly when planning holidays ever since, and it's always been either booked out or too rich for my blood. So this year during the holiday search, a 10 day stay at VDC came up similarly priced to low-frills B&B properties in Gran Can, so we booked it. We ended up booking half board as it was also very affordable. We got the sea-view room upsell and went on a post-flight, wobbly legged forced march to look at what we had vs what we could have - fifth floor ocean view and of course the view won (extra 430€ for 10 days), slightly larger balcony but otherwise room was the same. We did not get our complimentary water which was a bummer and despite asking reception twice for it. Breakfasts were great with something for most; dinner was also excellent most days with a great selection and variety. We're a bit spoiled fro all incl hotels, so wine & water was an added expense every night. I never asked about BYO & corkage, but it would be great if it was offered. Evening entertainment was really quite good. Live music was phenomenal. After dinner drinks at the main bar were lovely with prices similar to places down the promenade and healthy pours of spirits. VDC is probably too classy for ice machines, but it would be a nice add to make room drinks a little easier - although I think some of the mini-bar packs come with an ice bucket and you can get free ice from the bar. The thing I find most annoying was the lack of free water. Really? I'd really recommend either providing free bottled water or providing filtered water stations throughout the property. There's a well stocked Gordillo's mini-mart a 10 minute stroll down the promenade where you can buy large bottles or packs of bottles of water. Another issue is that the fridge is tiny and narrow, so you're limited for space to chill drinks. Also, the room restocking for coffee, tea, etc is weird - the restock staff come around separately from the cleaning staff and if you have Do Not Disturb up, they skip you. On our floor & building, they came between 10AM and 1PM, so keep that in mind if you need milk or more coffee. Alpendre for lunch is really nice if a little on the expensive side. Despite the nitpicking, the hotel is quite nice and we had a good time. If we return to Gran Can in the future, we'd stay there again. Special thanks to Javi at Buffet for the laughs and the impromptu Spanish lessons.

First time at this hotel, went with my husband he booked it for me a after a resent health problem...... Absolutely lovely hotel, fabulous position for the beach and shops or just a stroll after dinner. Staff where friendly, pool side was restful ( by the quiet pool and shallow pool ), half board was good ( nobody over indulging) food was amazing very good choice and my husband never complained once to me, we liked the rest and the chilled atmosphere that must we've come home and booked for next year.....

Great hotel. But sadly standard's have slipped over the past few years which detracts from the whole 5 star experience. Preference given to spanish/ German guests. Bar staff have a very poor attitude towards customers and there is no thought on presentation for Cocktails. You get better drinks at one of the local bars and they cost less. Not major things but they definitely detract from what you would expect from an otherwise excellent hotel. Overall I would say this is a good 4 star hotel but never a 5 star Not good value for money!!!

This hotel is great. Perfect for a sunny break for couples and families. The grounds are superb with lovely gardens. The pools especially are fantastic. There are several of them. Our weather was so good we didn’t try the Spa but that also looks fantastic. There are lots of sunbeds, but prime positions can go early. The Staff are all excellent, from the front desk to the pool bar, everyone was polite, helpful and friendly they made our stay very enjoyable and are a credit to the management. The rooms are good, ours was facing the sea on the ground floor, it was very convenient, it had afternoon sun and was quite spacious. It had tea making facilities the fridge was a bit strange, quite small, about 6” deep and noisy (we turned ours off). The hotel is big, with several blocks of rooms so you need to decide what you’re willing to pay for. The walk-in shower and bathroom were excellent. There was also a walk in wardrobe with a safe and full length mirror. The only negative was there are only a couple of available electric sockets, none of which are by the bed. Also there is no actual dressing table with a mirror even though there is plenty of room. So my wife had to use the bathroom for her hair which is not ideal. Also there are no bedside drawers, just a shelf like unit each side of the bed. These are minor gripes, they didn’t spoil the room but could be easily improved on the next round of redecorating. We’ve stayed here before but never at this time of year. The late sunsets and warm evenings made the hotel a much better experience. When we’ve stayed over winter there are not many places you can sit in relative warmth and the evenings on Gran Canaria are always quite cool and often the wind chill can make them seem cooler so you need a sweater or thin jacket. The bar this time was great they had big TV screens to show the World Cup and the staff were excellent.

It's a very beautiful hotel, well situated in front of the sea. Service is top notch, the staff is very friendly. Rooms are great, everything is clean. The food is very high quality. I love the Villa Del Conde and I will definitely go back.

Due to confusion over our room departure time (we extended until 15.00hrs from 12.00hrs) we approached the front desk and they kindly extended till 15.00hrs but on the day of departure, we were locked out of our room at 14.00, the housekeeping team let us in to pack our cases but the Guest Relations officer called saying she had told me a few days ago that the extension was till 14.00 and was not listening when I said we had not spoken she just kept repeating 2.00, 2.00. Then to my utter disbelief she said if we did not vacate immediately she would call the police…..unbelievable as a guest who has used the Villa Del Conde for many years. Totally in shock and ruined our holiday.

Fridge in room didn’t work but hotel lovely location great

Beautiful hotel, disappointing service. This hotel may look five-star, but unfortunately the service and guest experience fell far short of what I would expect from a luxury property. I booked a suite for my children and a separate room for myself. On arrival, I discovered the suite came with additional benefits, including access to a special breakfast area and lounge. Despite the suite being designed for four guests and occupied by only two, the hotel refused to allow me to accompany my own children unless I paid an additional €40 per day. As a result, my children barely used the benefits because we wanted to spend time together as a family. Throughout our stay we felt more monitored than welcomed. Staff repeatedly checked room cards, questioned us and even approached my children at the pool to ask about a lunch bill that was not assigned to their room and had already been covered. Other issues included: * Housekeeping entering my room despite a "Do Not Disturb" sign being displayed, while I was undressed. * My children's suite not being cleaned despite displaying the "Please Clean Room" sign. * Tea and coffee not being replenished and attempts to charge for basic refreshments. * Room service failing to answer the phone for over an hour. * Undercooked chicken served via room service, after which I became unwell. * Constant attempts to clear plates while we were still eating. * A "Relax Pack" that turned out to be a single bath bomb for two people. * Early pool closing times and numerous extra charges for facilities. To be fair, I do not believe the staff were the problem. They appeared to be following management policies. The issue seems to be a culture that prioritises rules, upselling and policing guests over genuine hospitality. The hotel itself is beautiful, but we never felt relaxed. Instead of feeling like valued guests, we often felt watched, questioned and unwelcome. I would not return.

Wow where do I start! What a fantastic hotel. Previously stayed at the Baobab hotel 8 years ago and decided to try Villa Del Conde a try this time. It is an enormous hotel on many levels, many guest but never seems over crowded. It is laid out like a village, it really is beautiful It took us a few days to get our bearings. The hotel seemed to attract an older clientele, I didnt see many children about. We spent most of our time near the quiet pool, a heated pool. We never had a problem getting a sun lounger. There are many pools but the quiet one is our favourite. I sent an email prior go our stay with our room request. We go what we asked for, a well equipped large room also in a quiet area. Room 6116, high floor with a garden and sea view. Gets the afternoon and evening sun. Nice big bathroom with a good hairdryer and powerful shower. Large walk in wardrobe with ample space. Very comfy bed. Good seating area as well. The choice of food at breakfast and in the evening has been outstanding. We always managed to sit outside overlooking the plaza as well. We were spoilt for choice. We did say we may eat out a few times but we ate all our meals in the buffet restaurant because the food was so good! We watched some of the evening entertainment in the Plaza. One night there were three tenors performing and they were amazing. We were very impressed! I used the hotel gym on a number of occasions. It's a large gym and even though it got busy there was also room in there and equipment available. There is a back gate that leads directly on to the main promenade. A short 10/15 min walk takes you to the main shopping / restaurant area. Very upmarket shops and a well equipped supermarket. There is also a Starbucks which we enjoyed a visit to on our morning stroll. I ran along the sea front in the mornings towards Maspalomas and the nature reserve. We requested a late checkout the day before we were due to leave as checkout is normally 12pm. We paid 45 euros to keep our room until 6pm which will allow us make the most of our last day. We didn't arrive until late so essentially missed the first day. I am writing this still sitting by the pool whilst also contemplating when my next visit will be. We have had a lovely relaxing time and hope to return one day.