Legendary Zanzibar Beach Resort

Excellent service from Said, Jovita, Adrian. The rooms were super clean.

Very nice African style hotel with beautiful beach and garden. Tasty food and very kind stuff.

I was staying with my wife for our honeymoon, we enjoyed the accommodations and the food was amazing, they brought us a delicious cake to celebrate. Great customers service starting from the reception we were received by Jovita a very charming well attentive girl then the cleaning staff were always on time I think Zahara was her name all the staff were outstanding , the culture was beautiful honestly we would love to come back again next time

This was by far the worst all-inclusive experience I have ever had, and I would not recommend this hotel to anyone. The experience started very poorly at check-in. The receptionist, Jovita, and her colleague were unfriendly, unwelcoming, and showed no interest in helping us. We were given virtually no information about the hotel. Nobody explained the breakfast, lunch, or dinner schedules, the pool hours, towel service, or any of the facilities or activities available. For an all-inclusive resort, this level of customer service is simply unacceptable. The "all-inclusive" package is also extremely misleading. Almost everything comes with an additional charge. The only alcoholic drinks included are of very low quality. The buffet is available only during meal times, while the à la carte restaurant costs extra. Better-quality alcoholic beverages require an extra charge, and even decent soft drinks are not included. This is far from what most travelers reasonably expect from an all-inclusive resort. Another major downside is the beach experience. It is almost impossible to relax because, every few seconds, another beach vendor approaches you to sell something. You are constantly interrupted and never get a moment of peace. While I understand that this may not be entirely under the hotel's control, it significantly affects the overall guest experience. To make matters worse, the electricity goes out repeatedly because the generator fails frequently, which is very inconvenient for guests. The bathrooms are also in poor condition, with visible rust and heavy limescale buildup, giving the rooms an old and poorly maintained appearance. Overall, this hotel was a huge disappointment. Between the poor customer service, the misleading all-inclusive concept, the constant power outages, the poor maintenance, and the unpleasant beach experience, I would never stay here again or choose another hotel from the same company. **I do not recommend this hotel at all. I sincerely hope other travelers choose to stay elsewhere, because no one should have to experience such a poorly managed and disappointing hotel.**

My son and I had the trip of a lifetime here! The staff were so friendly and warm and we felt at home very quickly, thanks to Jovita, Ian and Saidi on the desk, and Said in the resturant. The accommodation was chic, clean and spacious and food was delicious. Now I am searching the internet for recipes similar to what we had. The location was fantastic being on such a beautiful beach. Excursions team were also great and we have made some unforgettable memories. Would definitely return!

Went here for Buffet Lunch. The food was plenty, there was variety and very tasty. I will definitely be back

Our holiday in Zanzibar was simply wonderful and will remain in our memories for a long time. The beautiful beaches, turquoise waters, and unique atmosphere made it feel like a true paradise on earth. A special mention goes to the staff, who were always friendly, smiling, and incredibly helpful. Their kindness and professionalism made us feel welcome and comfortable throughout our stay. The food was another highlight of our trip. Every meal was delicious, fresh, and carefully prepared. The variety of flavors and local specialties made every dining experience a real pleasure. It was an unforgettable holiday filled with relaxation, stunning views, and wonderful people. We would highly recommend Zanzibar and would love to return one day

great vacation for an adequate price. beautiful place, nice people, great service. but some things that I am used to in all-inclusive resorts were missing here. For example, regular espresso is for an additional fee, during the day there is only fruit outside the main meals, pizza and similar dishes are missing (you can pay extra for pizza). As for the food, it was excellent, but it was still the same, 9 days without changes. in the end I still rate the vacation very positively

The hotel is definitely a plus. The food was fresh- in addition to regular dishes, they broght something new every day. Very friendly service:) typical african atmosphere. The only minus - stale bedding.

Great hotel. Jozef is the best hotel employee. Very nice and helpful. Front desk service is also top-notch. The hotel is right by the ocean. It's breathtaking. I recommend it to everyone! The rooms are neat and clean.

What a fantastic time we had. The staff are so friendly and welcoming. I cannot sing the praises enough of Jovita who is on reception, she ensured we wanted for nothing, she had our best interests in her heart for everything. It is such a relaxing place, the food and drink was excellent

Just perfect Zain, Jovita, and everyone else were sooooooo friendly and kind and smiley.

The hotel was lovely , gardens were beautiful and well kept . Bedrooms were really nice too Staff were so lovely and welcoming and they always smiled and would help you have a great time . The only staff I felt were a little off were the towel guys , they could be a little rude sometimes. The sea was so warm it was like walking in to a warm bath and beach was nice and yellow sand , only thing was if the tide was out the walk to the sea was a little trek though slushy mud till you hit sand again The drinks were okay but limited and standard cheep local brand but could buy named brands at about 7 to 8$ each The restaurant was okay I didn’t go hungry but not the best , the soups were nice also the vegetables and different salads . Breakfast were nice though Would I go back, no but glad I went

When we arrived at the hotel, we checked in and was shown to our room. First impression was looking in the bathroom to see a large mirror on the wall which was filthy dirty. From then on everything went downhill. After 1 night we decided we wanted to change hotels because we were not happy with the cleanliness and the shabbiness of the room. The hotel manager talked us round to staying offering a much better modern room. After a while we noticed the food was very basic at each seating and could not eat most of it. I am sure a lot of other Europeans might have enjoyed it but not the English. In fact on the last day we had lunch I had salad which I had most days because it was the only thing on offer that was able to eat, but I put 2 small pieces of chicken on my plate. That afternoon on the day we travelled back I had the most terrible stomach ache, I still have this stomach ache 4 days after. Drinks at the bar were mostly undrinkable beer was served warm every time I ordered a bottle, so I stopped drinking it. My wife was trying to drink cocktails. Whatever cocktail she ordered was made up of there own brands of alcohol with there different sauces and juices, just poured into a glass not shaken, not stirred, had to ask for ice every time. She could only drink bottled water at the bar or coconut milk with ice at a push. The staff were 50-50 some very nice some very rude that’s all I can say about them. The main pool around the beach area I never saw get cleaned or pool swept all week. The water looked very cloudy with a lot of floating debris, we were in there at the start of the holiday, but having to push something like sick away from me was enough not to use that pool again. Also around the pool were white plastic gratings that were were full of gunk and hair and were filthy dirty. We have a picture of this. We told the manger we weren’t happy with the food and the cleanliness of the pools. He offered us a free meal in the paying restaurant and said he would get the pool cleaned up, which by the way did not happen when we were there. If you are taking kids to this resort I think they will struggle with the food. If you want to get the kids an ice cream you will have to pay, which is disgraceful on an all inclusive holiday. All in all a very expensive holiday only to be ruined by a very bad hotel.