Landmar Costa Los Gigantes Family Resort

We enjoyed our meal in Ciao restaurant. Great service, delicious food

This was my fifth time here if that explains ! This is great hotel not only because it is by the sea but the food is great. The rooms are clean and spacious. But, on the downside it is noisy outside the hotel with parties and fireworks.

Upon arrival we found something unmentionable in a sealed bag at our feet(use your imagination as to what this white powder could have been) Now we are arriving with a toddler who is 3 years old asking us what that was on the floor. I quickly mentioned this to reception staff and needless to say they where flapping about like headless chickens. 1. Who on earth wants to turn to up to a 4* Hotel and find that at there feet? 2. Who wants members of staff treating you like this was normal? 3. Absolutely nothing got done about this,it was handled like this never happened. Room. Room was ready upon arrival,Room was absolutely spotless and cool which is what you want. 1. You get one bottle to refill of water, one bottle between 3 people is bot acceptable,i would have expected 3 bottles for the 3 humans in the room. 2. A fridge that doesn't over heat would be amazing. 3. The room was spotless but in need of renovation,our safe had no door but was told to use it we would be charged €3 per night,now not having a door on your safe means free for all no? 4. Coffee machine leaked everywhere. 5. Coffee was decaff so if you wanted caffeine as soon as you wake you would say bring your own. Pools The Quite family pool. Not Quite at all,music blaring staff doing aqua aerobics,id say more moving your arms and dancing. Drinks wise you could get wine/prosecco draft beer and sangria. Unlimited juice. Food wise,best pool to be at as the food here was always fresh,they done fresh paella and a BBQ of burgers and sausages,the pizza was always fresh same as the salads. The big pool. Bigger pool was always busy and always had something going on. The bar here was great could get what you wanted drink wise. Unlimited juice. Food wise,rubbish as it was always cold. Main screen tv entertainment level. The main screen tv was used for the world cup which I get,i mean if your a family don't give them a room close to the action no? The Entertainment. Held inside every night,the room was hot stuffy and unbearable,the entertainment wasn't great at all especially if your British,it's mostly aimed at Germans,Spanish and Polish and that's sad as our son loves a good boogie but we only went twice as once Johnny Circus was on and we love him,the second was our first night. Our son kept asking why he couldn't understand what was happening it truly was sad. Breakfast time,lunch and dinner. Wow wow wow wow. Farm yard animals have more manors!! Food awful and I mean awful,the breakfast i had salad and meats,my husband tried different stuff but still said it was awful,our son only ate the cereal or pancakes even then he said the cereal wasn't great. Now if you had a landi band you could get prosecco at breakfast and was treated differently to the rest of us,pool side included,so if you had a green band pool side you got what you wanted, a little girl asked if she could have a cornetto to be told no! How brutal is that and who on earth does that to a kid??? Disgusting!!!! Bali beds!! Don't bother,you wait more than an hour for someone to attend you! I actually went and gave our ticket to someone. When we booked we weren't told to go to reception on the day of using your bali bed for your ticket,we weren't told what was included in our ticket! well we where but we weren't told if these got topped up or we could change anything ie. Olives for something else. Our son especially loved the kids champagne and sweets!! A la carte. Wow this was something else,we booked this for our last night/husbands birthday, husband ordered Osso Buco (meant to be veal) as was told now my husband has hqd Veal before and said this didn't taste like it,tbf I tasted it and it was rank boak!!!!! Pizza was amazing as per usual. Staff!!!!!!! Staff omg it didn't matter what bar/restaurant you went to! It always seemed like they where put out! Don't get wrong some staff in bar/restaurant was okay but that was only if you helped them out like i always did,I would clear our glasses and clear our tables and this was the only time the staff were genuinely happy and that is sad!! Housemaids. Room was always spotless,now having a toddler we know how messy they ca get,i tried to make sure everything was together and tried to put everything in bins provided. The only thing that let them down was not filling the shower gel up,there was 3 of us. The day we left i stripped all beds to help the housekeeping along as I know thye work hard. San Juan. We got charged €20 to walk to the beach!!!!!! Why where we charged this what was the money for?? We where told we could put our scrolls on a fire did that happen omg no? Did we get complimentary drinks for our €20 did we hell did we get food no. Where we told to bring swimwear or something to sit on no,we got ko information at all. €20 from so many people got the hotel how much!!! Like they say better in there pocket than ours. Now we did have next year booked for our sons 5th and we cancelled on our second day that's how bad it is.

Ye had an amazing experience Alex was very helpful

Alex has been very kind and helpful during our stay. The pool is the best!

Family of 4, 2 adults and 2 Children ( 13 & 9 ) - 2 weeks in June 2026. We had a brilliant holiday , clean and well presented rooms, great quality and variety of food at the buffet and à la carte restaurants provided a great change of scenery. We stayed as Landi guests and made use of the allocated sunbeds / bar area which was always kept clean and tidy. There was one day the bar which is solely for Landi use was going to be removed , but after speaking to reception and managerial staff , stating the need to keep it due to the long walk to the other pool to access alcoholic spirits, they agreed to keep it open. The bar staff we met here , Cande, Jorge and Youness amongst others were all great , very friendly and always serving lovely cocktails , snacks and ice creams round the Landi area ! Thanks for making our stay brilliant! Special thanks for Mafer who provided entertainment around the Landi sunbed area. She even got me to try Yoga !! She’s always very bubbly , friendly and offered help with what ever we needed! An asset to the hotel ! Her enthusiasm with aqua aerobics was noted by many… maybe provide her with some more games that could be played in Landi area , darts ? Shuffleboard ? When arriving at the hotel , for our first week they were using strong plastic recyclable cups. Half way into our holiday they removed these and started using paper ones! After a chat with management , this was apparently due to people binning the plastic ones. The paper ones we not great, our alcoholic drinks would make them disintegrate. If we could suggest charging a deposit for the first cup and this would only be repayable upon taking the cup back to be recycled ? This would omit the problem of binning them. Other hotels have this in place already. If we could suggest a couple of points to the hotel it would be to have the pool tables outside the arcade area as it’s very noisy in there. An extra pool table and ping pong table in the Landi area would be great as it’s such a long walk to the sports area. Maybe some more signage highlighting the Landi bar as I think some guests did not realise it was available. Plus the times of the Landi Bar could match the other bar timings and close at 6pm? To pay more for a Landi pass but to get a shorter time of service at the bar seems a little unfair. All in all we had a brilliant holiday and would recommend the hotel to others !

Family of 4, 2 adults and 2 Children ( 13 & 9 ) - 2 weeks in June 2026. We had a brilliant holiday , clean and well presented rooms, great quality and variety of food at the buffet and à la carte restaurants provided a great change of scenery. We stayed as Landi guests and made use of the allocated sunbeds / bar area which was always kept clean and tidy. There was one day the bar which is solely for Landi use was going to be removed , but after speaking to reception and managerial staff , stating the need to keep it due to the long walk to the other pool to access alcoholic spirits, they agreed to keep it open. The bar staff we met here , Cande, Jorge and Youness amongst others were all great , very friendly and always serving lovely cocktails , snacks and ice creams round the Landi area ! Thanks for making our stay brilliant! Special thanks for Mafer who provided entertainment around the Landi sunbed area. She even got me to try Yoga !! She’s always very bubbly , friendly and offered help with what ever we needed! An asset to the hotel ! Her enthusiasm with aqua aerobics was noted by many… maybe provide her with some more games that could be played in Landi area , darts ? Shuffleboard ? When arriving at the hotel , for our first week they were using strong plastic recyclable cups. Half way into our holiday they removed these and started using paper ones! After a chat with management , this was apparently due to people binning the plastic ones. The paper ones we not great, our alcoholic drinks would make them disintegrate. If we could suggest charging a deposit for the first cup and this would only be repayable upon taking the cup back to be recycled ? This would omit the problem of binning them. Other hotels have this in place already. If we could suggest a couple of points to the hotel it would be to have the pool tables outside the arcade area as it’s very noisy in there. An extra pool table and ping pong table in the Landi area would be great as it’s such a long walk to the sports area. Maybe some more signage highlighting the Landi bar as I think some guests did not realise it was available. Plus the times of the Landi Bar could match the other bar timings and close at 6pm? To pay more for a Landi pass but to get a shorter time of service at the bar seems a little unfair. All in all we had a brilliant holiday and would recommend the hotel to others !

Had the most amazing meal at the bones & grill, the staff where amazing went above & beyond for my daughters 6th birthday making her feel so special thank you ☺️

Had the most amazing meal at the bones & grill, the staff where amazing went above & beyond for my daughters 6th birthday making her feel so special thank you ☺️

An excellent experience in the Ciao restaurant eating as a family of 4 with two young children. The staff were so friendly and the food was delicious! We would highly recommend to all.

An excellent experience in the Ciao restaurant eating as a family of 4 with two young children. The staff were so friendly and the food was delicious! We would highly recommend to all.

Very good and very big, there are lots of free time activities for young and old and the service is excellent. The pools are very big and there are enough lying abilities. The food could be improved at some points, but based on the previous review, there is nothing to complain about.

Very good and very big, there are lots of free time activities for young and old and the service is excellent. The pools are very big and there are enough lying abilities. The food could be improved at some points, but based on the previous review, there is nothing to complain about.

We visited as a family with our son, who has a milk allergy. While the staff were friendly, we were disappointed by the lack of dairy-free options. There was very little available for him, and when it came to dessert, the only dairy-free choice was a fruit salad. It would be great to see more allergy-friendly options on the menu so families with dietary restrictions have a better experience.

The hotel, the facilities, the staff, the food were all absolutely fantastic. Super friendly, super clean and nothing was a problem. We will definitely be back

Brilliant, highly recommend, great food, lovely sangria, the family also enjoyed very much, service was great, we very much enjoyed the whole experience.

We stayed 20th-30th June and had a lovely time. Rooms have an amazing sea view and are spacious with separate bedroom. We were put in A block which I wouldn't recommend due to some road noise and a lot stairs to get up (there is a lift you can take though). Due to being at the end of the hotel we only used the smaller pool. This suited us fine as we found the big pool to be far too loud and busy for us. There were no activities at the smaller pool and Landi doesn't visit it despite it being the new Landi 'town', thought this was a bit odd but we didn't pay the extra for Landi. There was no problem getting sun beds and the Balinese beds are lovely, you pay 45 euros for these and you get it for a day with 2 sun beds. We enjoyed visiting the 2 al a carte restaurants. We found the buffet restaurant food was great, however it got very busy towards the end of our holiday and wasn't a pleasant experience having to queue to get food and drinks. There is another buffet restaurant but this was closed the whole time we were there. We found the night time entertainment a bit lacking. It seems to need another bar as well, there was often long queues at the Sunset bar. All inclusive drinks and cocktails were very good. The hotel is high up on a hill so prepare for an uphill walk back if you visit the surrounding area. We had a great time but we wouldn't visit again. The hotel was a bit too big for us personally and we did feel a bit like second class customers as we weren't 'Landi' guests.

We stayed 20th-30th June and had a lovely time. Rooms have an amazing sea view and are spacious with separate bedroom. We were put in A block which I wouldn't recommend due to some road noise and a lot stairs to get up (there is a lift you can take though). Due to being at the end of the hotel we only used the smaller pool. This suited us fine as we found the big pool to be far too loud and busy for us. There were no activities at the smaller pool and Landi doesn't visit it despite it being the new Landi 'town', thought this was a bit odd but we didn't pay the extra for Landi. There was no problem getting sun beds and the Balinese beds are lovely, you pay 45 euros for these and you get it for a day with 2 sun beds. We enjoyed visiting the 2 al a carte restaurants. We found the buffet restaurant food was great, however it got very busy towards the end of our holiday and wasn't a pleasant experience having to queue to get food and drinks. There is another buffet restaurant but this was closed the whole time we were there. We found the night time entertainment a bit lacking. It seems to need another bar as well, there was often long queues at the Sunset bar. All inclusive drinks and cocktails were very good. The hotel is high up on a hill so prepare for an uphill walk back if you visit the surrounding area. We had a great time but we wouldn't visit again. The hotel was a bit too big for us personally and we did feel a bit like second class customers as we weren't 'Landi' guests.

We stayed 20th-30th June and had a lovely time. Rooms have an amazing sea view and are spacious with separate bedroom. We were put in A block which I wouldn't recommend due to some road noise and a lot stairs to get up (there is a lift you can take though). Due to being at the end of the hotel we only used the smaller pool. This suited us fine as we found the big pool to be far too loud and busy for us. There were no activities at the smaller pool and Landi doesn't visit it despite it being the new Landi 'town', thought this was a bit odd but we didn't pay the extra for Landi. There was no problem getting sun beds and the Balinese beds are lovely, you pay 45 euros for these and you get it for a day with 2 sun beds. We enjoyed visiting the 2 al a carte restaurants. We found the buffet restaurant food was great, however it got very busy towards the end of our holiday and wasn't a pleasant experience having to queue to get food and drinks. There is another buffet restaurant but this was closed the whole time we were there. We found the night time entertainment a bit lacking. It seems to need another bar as well, there was often long queues at the Sunset bar. All inclusive drinks and cocktails were very good. The hotel is high up on a hill so prepare for an uphill walk back if you visit the surrounding area. We had a great time but we wouldn't visit again. The hotel was a bit too big for us personally and we did feel a bit like second class customers as we weren't 'Landi' guests.

We stayed at Costa Los Gigantes, Tenerife from 10th–17th December for our daughter’s 3rd birthday, and had a truly fantastic experience. The resort exceeded our expectations, far better than the online reviews suggested and we honestly couldn’t fault it. The food was excellent, with a wide variety of options across the different restaurants. We opted for the additional family plan, and it was definitely worth it for the convenience and variety. A standout part of our stay was the customer service. Victoria in the dining hall was incredibly attentive and approachable, making every meal a pleasure. Martha and Attenaya were amazing with the children, making everyone feel welcome and keeping them entertained with great energy and creativity, it was lovely to see how much effort they put in. The kids’ club was excellent, even though we didn’t leave our daughter there independently, it was clear the staff work hard to provide a diverse and engaging programme for all children. The resort was clean and well maintained, the staff were friendly and welcoming, and the spa facilities were fantastic — we had massages and made full use of the amenities. Overall, this was a wonderful, stress-free family holiday and a perfect way to celebrate a special birthday. We would highly recommend Costa Los Gigantes and would love to return.

We stayed at Costa Los Gigantes, Tenerife from 10th–17th December for our daughter’s 3rd birthday, and had a truly fantastic experience. The resort exceeded our expectations, far better than the online reviews suggested and we honestly couldn’t fault it. The food was excellent, with a wide variety of options across the different restaurants. We opted for the additional family plan, and it was definitely worth it for the convenience and variety. A standout part of our stay was the customer service. Victoria in the dining hall was incredibly attentive and approachable, making every meal a pleasure. Martha and Attenaya were amazing with the children, making everyone feel welcome and keeping them entertained with great energy and creativity, it was lovely to see how much effort they put in. The kids’ club was excellent, even though we didn’t leave our daughter there independently, it was clear the staff work hard to provide a diverse and engaging programme for all children. The resort was clean and well maintained, the staff were friendly and welcoming, and the spa facilities were fantastic — we had massages and made full use of the amenities. Overall, this was a wonderful, stress-free family holiday and a perfect way to celebrate a special birthday. We would highly recommend Costa Los Gigantes and would love to return.

We have just returned home from our holiday here and would like to say again a big thanks to all of the team for making our stay great. From check-in to check out it was all seamless! Our boys enjoyed the cart ride to the room, the driver was great and welcoming showing us around. We had a Duplex Room which was great for us with teenage boys. Great location on close to both end of the complex. The rooms were immaculate and cleaned everyday. Nice to come back to nice made ups beds each day. The pools were a hit, with the added bonus the slides were ready on time! The entertainment was also good pool side - and at the sunset bar ( where we spend most of our time in the evening). The food was also great and we had tow visits to the Al a Carte - the service here was amazing. The AI buffet was also good, with lots of great variety of themes. We really enjoyed the Chinese and Indian Cuisine nights. We took advantage of the Balinese Beds, this was a nice treat mid week, but more so on our last day as we had a late flight home. Such a relaxing experience and the views are spectacular from here and across the complex. All in all, all staff were great - everyone works so hard and I could see the work that goes into the running of the hotel. Well done all, you are amazing! I would happily recommend anyone to visit Thanks again to all at Landmar!

We have just returned home from our holiday here and would like to say again a big thanks to all of the team for making our stay great. From check-in to check out it was all seamless! Our boys enjoyed the cart ride to the room, the driver was great and welcoming showing us around. We had a Duplex Room which was great for us with teenage boys. Great location on close to both end of the complex. The rooms were immaculate and cleaned everyday. Nice to come back to nice made ups beds each day. The pools were a hit, with the added bonus the slides were ready on time! The entertainment was also good pool side - and at the sunset bar ( where we spend most of our time in the evening). The food was also great and we had tow visits to the Al a Carte - the service here was amazing. The AI buffet was also good, with lots of great variety of themes. We really enjoyed the Chinese and Indian Cuisine nights. We took advantage of the Balinese Beds, this was a nice treat mid week, but more so on our last day as we had a late flight home. Such a relaxing experience and the views are spectacular from here and across the complex. All in all, all staff were great - everyone works so hard and I could see the work that goes into the running of the hotel. Well done all, you are amazing! I would happily recommend anyone to visit Thanks again to all at Landmar!

I have absolutely no clue how people can complain. Absolutely outstanding hotel. Everything you could want for kids, booze on tap, amazing food in abundance, already looking to book next year. I’m a single mum with a 10 year old and this is the first review I’ve ever left as felt I needed to share. Thank you for a magical holiday

I have absolutely no clue how people can complain. Absolutely outstanding hotel. Everything you could want for kids, booze on tap, amazing food in abundance, already looking to book next year. I’m a single mum with a 10 year old and this is the first review I’ve ever left as felt I needed to share. Thank you for a magical holiday

Staff were amazing, very accommodating for our 3 year old. I have absolutely no complaints, food came very quickly and was absolutely delicious 🥰🥰

Review of Ciao only: Food is decent, certainly a cut above the buffet and an enjoyable location. But what has compelled me to make a review just on this part of the hotel was the drinks service. Not only do they push a pointless bottle of wine (at full cost), when its an all inclusive resort, it seems they just don't want to keep bringing you drinks during the meal. We worked out there was only one person "allowed" to deal with drinks amongst all the staff (and across both Ciao and Bones), and despite asking many other people to help us, we spend 1/3 of the night with literally nothing to drink. No soft drinks for the kids, nothing for us, not even water. Nobody would help. Chocolate pizzas were great, but not ideal when you have absolutely nothing to wash them down with!

Spent a wonderful evening at the Ciao restaurant. Staff and food were fabulous!

Great hotel , amazing pools & pool bar, food is standard all inclusive ,loads and loads of facilities for sports and activities! Loved it , basketball court is well dangerously slippy though, gotta give a shout out to the animation staff especially Alex Sofia Oscar and Nico really made our stay ! They work so hard and are so friendly

i have been here with my family, i enjoyed all of the facilities, the food was alright breakfast was gorgeous, lots of options but the dinner is sort of same same, some nights like the international night and chinese night were gorgeous though. But especially i liked the animation team, especially Nico, sofia, alex and oscar. They were very good fun, very inclusive and kind people, and i really enjoyed my stay.

We stayed at this resort for a family wedding at the sister hotel next door. Great for families with children. Our children are grown up so we enjoyed the spa when not at the wedding or with family. The spa was great and we enjoyed some lovely massages with Angeles, Carolina and Ivanessa .

The holiday overall was better than average but lacked in quite a few places. We were in E block and it was lovely and quiet away from the main area which meant we didn’t hear all the noise at night- great because we have three small children who need sleep! A family member was in B block and music/entertainment noise kept her awake until late. The suite was spacious. The sleeping arrangements were unsafe though and little thought went into it. We have a 7 month old who was provided with a cot, fine. And we have a 3 year old and 2 year old. There was a single folding bed which was very high off the ground. The ground was tiled. No sides to the bed so this felt very unsafe should our child roll over in the night and fall out. Then there was, what they describe as a sofa bed. This was in fact just a sofa. The sofa did not pull out like a traditional sofa bed would, my child was expected to sleep horizontally across the sofa. Again no side to it so this was also unsafe. We were denied an extra cot so we ended up turning the sofa the other way around against the wall so the back of it meant my child couldn’t fall out. My youngest had to sleep in her pushchair and my middle child took the cot. The bathroom had a very disgusting offensive sewage smell 24/7. It really was repulsive. I let reception know but that wasn’t resolved. Other than that, the room was good. They provided arrival snacks and drinks (fridge never replenished again, would have been nice to have a couple bottles of water a day as a minimum). There was a chalk easel for my kids and a play tent although they took up quite a bit of room. High chair for baby was very handy. The coffee machine was completely mouldy so unusable. The cleaners did a good job cleaning each day although at one point they removed a duvet of my husbands bed and never replaced it which was strange. My family member celebrated a birthday while we were there and they left a bottle of Prosecco for her in the fridge which was a thoughtful extra. The food was varied although not of the best quality. The best part was the lasagne on Italian night. Lots of fresh fruit always available at meal times. Some children’s options for fussier eaters. We liked the à la cart restaurant Bones. The snacks in the day were extremely repetitive. No variation at all. And there was only one type of ice cream available unless you paid in the shop. I didn’t make use of the kids/baby club so no comments on that although the kids disco in the evening was fun for them. We were Landi Club members which meant you got a separate seating area at meal times which had its own perks such as special drinks available and its own crepe station in the morning. It also meant we had exclusive cocktails only available to members. The local area is extremely hilly, not walkable for some. Young children and elderly would struggle. We did walk to a couple of local supermarkets which was hard work! We got a taxi to the marina which cost around €5. The hotel helped us order it. We did a day trip organised by the hotel to the Adeje market which was nice just to break up the day a bit. It gets very busy, so much so that it feels a bit claustrophobic. But managed to get a couple of replica bags and some souvenirs. The pools aren’t heated which can be a bit of a shock when you first get in. The pool with the water slide was shut which was a shame. Always plenty of sun beds available so no need to reserve them first thing in the morning. My children really enjoyed it. I would probably return if I found a cheaper deal.

We recently stayed at Landmar Costa Los Gigantes and had a fantastic holiday from start to finish. The hotel is in a beautiful location with stunning views of the ocean and the Los Gigantes cliffs, creating a wonderful setting for a relaxing break. Our room was spacious, comfortable, and spotlessly clean, with everything we needed for our stay. Housekeeping did an excellent job each day, and the whole resort was very well maintained. One of the highlights of our holiday was the food. There was an excellent variety available at every meal, and everything we tried was fresh, well prepared, and delicious. We particularly enjoyed the à la carte restaurants, which offered a fantastic dining experience and were a great addition to our stay. The quality of the food throughout the hotel exceeded our expectations, and there was always something new to try. The pool areas were excellent, with plenty of sun loungers and space for everyone to relax. Families are especially well catered for, with lots of activities and facilities to keep children entertained. The entertainment team worked incredibly hard and created a fun, friendly atmosphere throughout the day and into the evening. What really made the holiday special was the staff. Every member of the team we encountered was welcoming, friendly, and professional. Their hard work and attention to detail helped make our stay enjoyable and stress-free. Overall, Landmar Costa Los Gigantes is a fantastic resort that offers excellent facilities, outstanding food, and exceptional service. We had a wonderful time and made some great memories during our stay. We would not hesitate to recommend this hotel to anyone visiting Tenerife and will definitely return.

This was our first time to this hotel as a family of 5, we travelled with our 3 younger kids which are 7, 6 and 7months and what I can say is if you have any doubts whatever about staying here put them out off your head and I'm gonna tell you why thus hotel is absolutely AMAZING!!!! We stayed for 10nights all inclusive in a ocean view suite we where in block M which was at the main pool. The hotel is so clean and the cleaners work so hard in keeping it that way everyday our room was cleaned and my kids teddy's awk they had they all set out in the beds for them coming in that evening everyday they kept saying I wonder what they will do today was just an extra touch that meant alot! The beds where so comfy also and the room was absolute spotless no issues whatsoever! The pools both pools are great we preferred to stay at the main pool as you had the activities happening there throughout the day and it was closer to our room but there was music etc which made it feel more like being on holiday which is what we wanted there is a quieter pool to the opposite side that you can go to that doesn't have music playing and also has a great snackbar down there to that does bbq food between 12 and 3 from runs from 10 to 5. The animation team are amazing the daytime activities where great and the nighttime entertainment was amazing the kids had an absolute ball at the mini disco and also outside sunset bar there was always a singer on only downside to it is that it stops early enough I think if it ran a little later it would be even better. There is currently 2 new slides being built they have actually being built but they are sort of finishing the last of surrounding area so this is gonna be a massive bonus for anyone travelling from July onwards. Hotel staff couldn't be anymore helpful from cleaning staff to the entertainment and the service staff everyone was amazing never had any issues. The food what can I say it was the best all inclusive buffet I have had so much choice and your spoilt for choice the theme every night is different and not to mention the times are great they run such good times for food that you never go hungry. The arcades are also amazing I know people say about them being bit in your face as you have to pass them to go to kids entertainment but honestly my kids where happy enough to get 5 euro each play at them once that was done they just got on with it. Hotel shop is a bit ridiculous for prices like 9euro for a bottle of robbinsons dilute no sorry, if you go out reception and turn left follow that road round and you will find lidls it literally takes 10mins no hills. If you can bring your own inflatables it's much more cheaper. We done a double park ticket for jungle park and aqualand both well worth the visit especially for our kids ages it was amazing. The weather is very hot uv levels are insane so please remember to apply suncream regularly to kids or they will get absolutely toasted!! Never had an issue getting beds massive choice at anytime and the drinks we'll they are on tap!! Please try tye Cavasangria omg amazing!!. Had an amazing time already looking to come back in November and next year don't hold back and book this place you will not be disappointed!! See use soon