KRESTEN PALACE

We had an absolutely wonderful stay at Kresten Palace Hotel and couldn’t have been happier with our experience! The breakfast buffet was excellent, offering a great variety of fresh and delicious food every morning. The hotel’s location is perfect, making it easy to explore the beautiful island of Rhodes while also enjoying a peaceful and relaxing atmosphere. What truly made our stay unforgettable was the outstanding service. Every member of the staff was incredibly kind, welcoming, and always willing to help with a smile. We would especially like to thank Christos, Rafail, Raquel, Judith, Antonis, Jomar, Beth, Arnel, and Erla for their exceptional hospitality. They went above and beyond to make us feel comfortable and cared for throughout our stay. Their friendliness, professionalism, and genuine warmth made us feel like valued guests from the very first day. We highly recommend Kresten Palace Hotel to anyone visiting Rhodes. We would be delighted to stay here again in the future. Thank you for making our holiday so special!

We loved the hotel. Everything was great. Especially the views, location, food and evening entertainments. Definitely will recommend it to our friends.

my first time in rhodes, lovely hotel - definitely will be back, Kiko is fabulous

First time in rhodes. Lovely hotel. Thank you so much kiko is the best

We staid as a family of 4, and we had a nice time at this hotel. The swim-up pool was fantastic, and the staff was friendly and helpful especially in the restaurant. We only tried the cocktail bar once and were not very pleased. At the restaurant we really want to point out the extraordinary service by waiters Niki and Dabo! We had a lovely time. And also the option for child care/ play times everyday were nice. We are considering to visit this hotel again in the future. We have two very small kids under four years, and the different pools on site are perfect also for this age. 🙂👍🏻

Everything here was amazing! The food was really good and had lots of choice. The pool was warm and perfect to relax in. The beach is only a 2–3 minute walk away — super easy. There are loads of shops, cafes and things to do right around the hotel, so you never have to go far. The staff are the best — Raquel was so kind, helpful and made us feel really welcome. The rooms were spotless and cleaned every single day without fail. If you get a room with a balcony, the view is beautiful! Great place for families or anyone wanting a relaxed holiday. Would definitely stay again!

Amazing hotel , all perfect, 6km to Rhodos town

Great hotel, amazing entertainment, great food (and amazing service - thanks Margarita). Loved that the beach wasn't far (5 min by foot). The pool bar is also great. Bus stop in front of hotel = practical! You can even rent a car there for 1 day (or as many days as you like). I recommend this hotel!

We had an amazing holiday! The hotel is simply WOW – absolutely beautiful, and the view is breathtaking. It’s the kind of view you never get tired of looking at. The service was incredibly warm and friendly, especially Niki from the restaurant. She is truly wonderful – always welcoming us with a smile, so kind, attentive, and professional. She made every meal even more enjoyable. We loved everything about our stay and felt genuinely welcomed throughout our holiday. We will definitely come back again next year. Highly recommended!

I had an amazing experience thanks to the incredible staff, specifically Michalis, Vicky, and Arta. From day one, they made me feel genuinely welcome and went above and beyond to ensure every visit was enjoyable and personalised. What impressed me most was how they remembered my orders every day without even having to ask. That personal touch made a huge difference and showed how much they care about their guests. Their friendliness, professionalism, and attention to detail were outstanding throughout my stay. Michalis, Vicky, and Arta are a real credit to the team. They created such a warm and enjoyable atmosphere that I looked forward to seeing them every day. Thank you all for your exceptional service, hospitality, and kindness. You truly made my holiday even more memorable.

We arrived at this hotel late on June 15th after a long day of travel that started at 1:00 PM. We didn't check into the Kresten Palace until 11:30 PM. Despite booking a 7-day Half Board package—meaning we paid for our arrival day—the hotel did not leave any food or refreshments out for us. We were forced to walk down the street to a kiosk to buy water, where we were immediately ripped off, paying €2 for a 1.5-liter bottle. After that, we had to go to the hotel's cocktail bar and pay extra just for a frozen pizza. This hotel is definitely not 4-star quality. I have stayed at many hotels, and even 3-star properties are in much better condition. The simple truth is that this place desperately needs a renovation; it feels like walking back into 2005 rather than 2026. It has absolutely no visual appeal. The "Economy Room" we booked had relatively new furniture, but it lacked a true king-sized bed. Instead, it was two single mattresses pushed together, leaving a gap that separates you from your partner all night. Furthermore, the cleanliness was lacking—we found hair on the floor upon arrival. While the bathroom looked somewhat updated, the showerhead was rusting and had almost no water pressure, making showering a deeply unappealing experience. The air conditioning was another major issue. The unit was caked in dust when we arrived, and there is no temperature control; it either blows at full blast or you have to leave the balcony door open and let the hot air in. To top it off, the pillows are incredibly hard, and we woke up with neck pain every morning. This hotel feels more like a shelter than a 4-star resort. If you want to see what a proper resort looks like, look at the 5-star Kresten Royal next door—the difference is night and day. The food at the restaurant was frequently cold, unappealing, and disappointing. The atmosphere felt like a school canteen rather than a resort restaurant. Because the hotel operates on a Half Board basis, you have to pay extra for all drinks in the evening. However, I find it completely unacceptable that even basic table water is not provided for free with dinner at a 4-star establishment. Additionally, the hotel's beach is incredibly rocky and entirely unusable. We had to sneak over to the private beach at the Kresten Royal (which is fenced off) just to enjoy a beach that was actually nice and stone-free. Shame on TUI for selling this accommodation. I will strictly stick to Airbnb and Booking.com next time. The single positive thing I can say about this hotel is the staff. They are kind-hearted, always smiling, and incredibly helpful. Thumbs up to them, but the management and infrastructure let them down.

Just returned from a lovely 7 day holiday in the Kresten Palace Hotel, Rhodes. Quiet location with easy access by bus to Rhodes Town. Hotel is in a quiet picturesque location overlooking a small beach. Pool area clean & well maintained. Restaurant is very well managed with a varied choice of food, exceptional staff, Rafall, Raquel & Judith made our stay special & also Erla who also gave service with a smile. The hotel staff really are the highlight & do all they can to make your stay comfortable. Would definitely recommend.

Body scrub and massage by Ritsa was amazing would 100% go back. No time wasting, gentle and polite. Best message ever!

First of all, credit to the reception staff. What an incredible team. They are hardworking, always happy to help with any queries, and consistently went above and beyond to assist. From the moment I stepped through the door after my transfer, I was greeted with a smile. Conversation was made immediately, and I felt incredibly welcome. I didn’t quite catch the name of the lady working on reception at the time, but she was absolutely superb, and her customer service was top-tier. For the attention of management, this was on 16/06/2026 at approximately 13:00. During the middle of my stay, I had a slight issue regarding my checkout time, as my transfer back to the airport wasn’t until 16:00. Elenit and Pamela, who were on reception at the time, were more than helpful. They talked me through several options. Option A was a late checkout, priced at €10 per hour, which would have cost €50. The second option was to use the courtesy room, which is the option I chose. Honestly, the reception staff at this hotel are a credit to Kresten Palace. The courtesy room was immaculate. As it was a public shower facility, I expected it to be a bit grimy, but it was quite the opposite. It was clearly very well maintained and looked after. This brings me on to another point: the housekeeping staff did an amazing job throughout my stay. Every day the bed was beautifully made, and whenever I saw them in the halls and corridors, they were always friendly and said hello. A special shoutout to Lorine for keeping everything in order – keep doing what you’re doing, you’re spectacular ❤️ On my last day, I also met the housekeeping manager, Diana. We had a lovely chat in the lift, and she is clearly very good at what she does. All of the housekeeping staff seemed genuinely happy to be there, and the rooms were maintained to an excellent standard. The staff at the poolside bar were fantastic too. They were always quick to serve, always smiling, and made the experience even more enjoyable. The drinks were excellent, and I especially enjoyed the Tequila Sunrise. The room was fresh and modern, with just a few minor things here and there that needed attention. However, I regularly saw maintenance staff and workmen throughout my stay, so it was clear that improvements are continually being made. The pool was immaculate. I’m not sure whether it had recently been refurbished, but it was a really pleasant area to spend time in, and it’s where I spent the majority of my holiday. The hotel also offered free activities throughout the day, which staff actively promoted around the pool area. One of these was aqua aerobics, water gym, and aqua zumba, which I took part in one day. I had an absolute blast! It was great fun and something I thoroughly enjoyed. The gentleman and young lady leading the sessions were incredibly enthusiastic and entertaining. In fact, the young lady regularly went around interacting with guests throughout the day, helping to create a really friendly atmosphere. I highly recommend this hotel. It has absolutely earned its 4-star rating, and I genuinely believe the staff deliver 5-star service. I will definitely be returning in the very near future.