Kolibri

Was wery good holyday in hotel with animator Lina and Angelina. Gym in in pool and darts. We was winer. Good luck girls.

Hotel is 15km from Alanja, but very close to Konakli, there is A bus ,and in 3 stations you are there. If you walk, you can get there in 25minutes Hotel has 3 buildings, staff is very hardworking,pleasant and very kind( cleaning ladies, waiters, everyone), helpfull and always greeting us with a smile Food is ok, not so various as I expected but at home we also dont have to choose between 10 dishes, so it is ok, you wont stay hungry, snacks are at the poll from 11am to 16pm,so you can choose what to eat Public areas are very clean, never seen trash or dirty floors, and pools are amazing for kids Beach is also very nice, a lot of sunbeds and a beach bar Sea is like in alanja, a lot of waves Rooms are nice,big bathroom, clean towels every day ,rooms get cleaned daily Only minus is wifi, because you have to pay extra for wifi in rooms, it is available only in the lobby Great experience, great hotel for my family

While there were several positive aspects of the holiday, there were also some serious issues that significantly affected my overall experience. Positive Feedback: The hotel staff were very friendly and welcoming. The hotel facilities were attractive and well maintained. The food was good and offered a good variety. The spa treatments were enjoyable. The spa staff were professional, friendly, and provided excellent service. Areas of Concern Unfortunately, my overall experience was overshadowed by several negative incidents, to the extent that I am now questioning whether I would return to Turkey. The most serious issue was the airport transfer driver. From the moment we entered the vehicle, he behaved in an unprofessional and intimidating manner. He played loud music and was quite loud on his mobile phone through the speakers without any consideration for his passengers. During the journey, he stopped for a break, and when I politely asked how much longer it would take to reach the hotel, he became aggressive simply because I had asked a reasonable question. When we arrived at the hotel, his behaviour became even more unacceptable. He aggressively demanded that we give him a tip. I had fully intended to tip him, but his attitude completely changed my mind. When I declined, he angrily told us to get out of his car. This was an extremely poor first impression of Turkey. It left me feeling so uncomfortable that I genuinely considered returning home the following day. His behaviour was intimidating, hostile, and deeply upsetting. I also felt that I was treated differently because I was from an ethnic minority, which made the experience even more distressing. If I were able to contact the taxi company directly, I would make a formal complaint and ask them to investigate his conduct. Throughout the holiday, I also felt uncomfortable because many people stared at us, and we did not always feel welcomed. I was also disappointed by aspects of the hotel. Although we had booked an all-inclusive package, I found that not everything was actually included. For example, Wi-Fi was only available in certain areas unless an additional fee was paid. I was also surprised to be told that I would have to pay simply to use an iron to press my shirt. These additional charges did not match my expectations of an all-inclusive, five-star hotel. Finally, the gym was very disappointing. Much of the equipment appeared old, worn, and rusty. This is not the standard I would expect from a hotel advertised as five stars. While I appreciate the friendliness of the hotel staff, the quality of the food, and the excellent spa experience, these positives were unfortunately overshadowed by the unacceptable behaviour of the transfer driver and the unexpected additional charges and poor gym facilities. I hope these concerns are taken seriously and investigated so that future guests do not have a similar experience. I would not rate this Hotel a 5 Star.

This is a beautiful place, located close to the sea, super friendly service. Aidana and Lina is BEST ANIMATOR IN HOTEL. Eat is good and have nice drink.

We hade a good experience to the hotel and good communication with animator Angelina .