KING MINOS RETREAT RESORT & SPA 5 *

We had an amazing stay at King Minos Retreat Resort & Spa, and it exceeded our expectations in every way. From the moment we arrived until the day we left, every member of the staff made us feel genuinely welcome. The atmosphere throughout the hotel is warm, professional and relaxing. Rooms & Facilities The entire hotel feels brand new. The design is modern, elegant and very comfortable, with great attention to detail. Every facility is well maintained, making it a wonderful place to relax and enjoy your holiday. Cleanliness Everything was spotless throughout our stay. The rooms, public areas, restaurants, pools and spa were exceptionally clean and well cared for. Food & Restaurants The buffet offers a fantastic variety of fresh and delicious food every day. The restaurant has a beautiful view, making every meal even more enjoyable. Although the restaurant can be busy during peak hours, it never feels crowded or noisy. The staff are incredibly professional, friendly and attentive. Plates are cleared quickly and efficiently, creating a very pleasant dining experience. We also really enjoyed the food at the Pool Bar—it was fresh, tasty and perfect for lunch by the pool. Spa Experience The spa is beautiful, peaceful, exceptionally clean and highly professional. My husband and I both had massages with Dina, and she was absolutely fantastic. Her technique was excellent, with just the right amount of pressure, leaving us both completely relaxed. It was one of the best massage experiences we’ve had during our travels. Perfect for Families with Children This hotel is also an excellent choice for families. Every member of the staff was incredibly kind and patient with our children, making them feel welcome wherever we went. The Kids Playroom is beautiful, clean and thoughtfully designed. We especially appreciated the safety details, such as the protective corner padding on the walls, as well as the child-sized toilets specially designed for young guests. These little details really show how much the hotel cares about families. Every day there were also plenty of food options suitable for children, which made dining very easy. Reception & Service The reception team deserves special recognition. Everyone was professional, welcoming and genuinely eager to help. Every question or request was handled quickly and efficiently. The teamwork among the staff is impressive—they each know their responsibilities, work seamlessly together and truly seem to enjoy what they do. The positive atmosphere is something you can feel throughout the hotel. Overall, we cannot recommend King Minos Retreat Resort & Spa highly enough. Whether you’re traveling as a couple, with family, or on your own, this hotel offers an exceptional experience with outstanding service, beautiful facilities and genuine hospitality. We would happily return and highly recommend it to anyone visiting Crete.

Stunning hotel and lovely pool area and rooms, immaculately clean. Also music by the pool at the bar and on occasion live music. The problem I felt was the severe lack of customer service. At dinner we were not offered a drinks menu and when we finally managed to order a drink for the three of us it never arrived, same with the guests on table next to us. The staff are clueless when it comes to “serving customers”. This needs to be massively improved. Other than that it was an enjoyable holiday made better by staying at this hotel just hope the management take note and make the appropriate improvements.

Great stay at the King Minos made even better by a massage from Dina! Highly recommend.

Sunbeds being reserved at 5.30 in the morning! Management do nothing to sort this out. Scantilly dressed women in restaurant for dinner. Again, no intervention. How is wearing a bra top suitable for dinner? Building work taking place next door.