Kaya Belek

The staff were incredibly friendly and attentive. Cleanliness was impeccable, and the food was absolutely outstanding. Felt like home from day one. Highly recommend!

Location: Good, sometimes not enough beds on the beach. Garden well cared for. Atmosphere: Nice evening performance shows. Rooms: Arrived at night, for a tip a family bigger room offered. The room was old, dirty and noisy. We had to arrange to get another room. Meals: Very good offer, plenty of fish. Good coffee. Watter slides: Very good lifeguard service.

Need to leave a rework for the hotel we stayed in the animation team where fantastic with my children I travelled alone with 3 children and they went out there way especially JAYLINE also check out is 12pm on but the jet 2 staff member SEFA KAYA went the extra mile by sorting it that we checked out at 3pm Free of change. Overall amazing stay would defo stay again and recommend this hotel for families

Everthing perfect bere we lovee șefa kaya and cengizz and shapahat other all stufff its great bere amazing place we live here

We are very happy and satisfied with the service and quality of foods here. It was a good experience, we will come back here

Everything is in order, the cleaning if the room is excellent. The staff is friendly, nice and hospitable.

The stay in Kaya Belek, the foods are great, the staff is friendly. Er will come back soon. Recommend it.

My friend and myself had a wonderful holiday at the Kaya Belek. The food was delicious and plentiful. The staff were exceptionally friendly and attentive. The hotel facilities were good and there was live entertainment each evening. The Kaya Belek has a private beach with staff serving drinks throughout the day. The pool area has ample sun loungers and activities going on, in and around the pool, throughout the day and again attentive staff (on roller skates) serving drinks and/or ice cream. The hotel sits in large garden grounds with ample bars and restaurants so it never felt crowded. Cleanliness standards were high and our room had a beautiful sea view and balcony and 2 beds ideal for friends sharing. The hotel is convenient for Antalya airport. I was so impressed that I intend returning with my husband and young son.

The service is excellent. We are soo delighted to be here. Thanks a lot for your hospitality.

Could not fault this hotel. Spacious clean room, food was varied and plentiful as was the drink selection. The staff were friendly and accommodating. Always spare sun beds around the pool which was a real bonus. I enjoyed the evening entertainment, however if you want to relax in a peaceful environment the Lounge bar in the hotel was the place to be. Thank you to Derya for her perfect cocktail making skills and thank you to Jasmine for serving them with a smile.

8 Person's visited for four nights , five days as part of a golfing trip . All staff were very helpful . Rooms clean with AC.Food and beverage was 24 hours with very good options on buffet and A La Carte . Pools and Spa all very good . Would recommend for groups and families

Outstanding hotel with first class service in every department

Stayed with my partner and 2 children from 01-08/06. I would firstly say I don’t think the hotel is what I would class as a 5*, more a low 4* - in my opinion. The grounds were well kept, clean & spacious. Plenty of areas for you to find a spot and relax! Seen a lot of people state rooms are “dated” - I’d tend to disagree and say it’s more of a case they are worn and in need of renovations (which I believe is upcoming). Our room for example had plenty of space but just little things like the bathroom door being warped due to there being no extractor fan and walls having marks/scuffs etc is not what you’d expect in a 5* hotel. Facilities were okay, the splash park had enough options for the kids to have a go of everything - it also felt relatively safe. We also enjoyed a day at the beach, but again little things like a couple of the loungers we used were broken and had slight snaps in the plastic - also the “arcade” and snooker/pool hall you had to pay additional but other hotels this is included in the A/I package! One thing we did find a bit ridiculous was that you get 1 a’la carte visit during your stay, we picked the Italian and literally realised whilst eating there that it is basically the same food that is served down in the main restaurant; so it felt like a completely pointless experience! Staff - 100% the bar staff at both the main pools, restaurant & kids splash park are the heartbeat of the hotel, along with the Fun Team who kept a positive and lively atmosphere up. The bar staff were so friendly and attentive and couldn’t do enough for us, they were also so good with the kids - honestly big thanks to them! Reception staff I thought weren’t great, on the 2 occasions I had any dealings with them both times I was stood waiting and they weren’t doing anything but I had to basically say “can you help” rather than them asking “how can we help”. I would also mention the cleaners did a very basic job and a few times we noticed they re-made the beds, cleared any rubbish and provided new towels but hadn’t actually swept or cleaned the bathroom. I thought the entertainment was good and varied, there were different shows on each evening, so you could pick and choose! One thing the hotel can’t control but I did find frustrating, is the attitude/manners of other guests. Many guests were non-English speaking and they were extremely rude and quite arrogant - not only to me but to the hotel staff. You’d try to say hello/offer a smile and they would just ignore you, in the corridors I would make space for them to walk past - get blanked. At meal times they would just push in past you and load their plates - one evening they had shrimp (limited amount), people loading 15-20 at a time onto their plate - pure greed. Overall we had a lovely week and the kids enjoyed it - which is the main thing. We also probably got value for money based on the price we paid so I’m happy with the overall experience.