Jinene Resort & Spa

Stayed here from 4th -11th July. This was a return visit based on my experience last year. Positives: Rooms are of a good size, have a fridge. All bar staff, porters and reception are welcoming and friendly. Drinks were fine with an OK selection of drinks. I would advise taking a beaker as the drinks at the pool are served in small plastic cups. Bottles of water can be obtained from the reception bar. Did not use the indoor pool, but out door pool was cleaned everyday, and an average size. Has own private beach and beach bar. Public areas are maintained well Really good location for getting out and about. Negatives Food is absolutely shocking. Food either undercooked or over cooked, meat is mostly fat and gristle, forks used to serve salads and sauces, often 1 fork for several dishes meaning it can create cross contamination for anyone with food allergies or intolerance. Everyone I spoke to had experienced bad belly at least once during their stay. Restaurant is not big enough, and tables not reset after use meaning going to dinner means there are no cutlery or napkins and having to request them. I am a simple eater and would be happy for a bit of meat/fish and vegetables, I only seen vegetables 2 times during my stay. Salad was shocking, could not even create a salad plate out of the selection. Food is definitely recycled, whatever is left over from breakfast is then used to make salads for lunch and dinner. Meat is recycled to created different dishes, or in the instance of fish it was put out for the following meal. The live grill is worse that the other food and quite often just a sausage or in one example that I experienced RAW chicken. People were popping diarrhea tables like they were sweets. Myself and alot of others were either going out to eat or using the glovo app to get food delivered. Pool snack bar is not a snack bar it consists of 2 very small peices per person of toasted bread with a smear of tomato paste and a dusting of cheese. That was the snacks, no chips, burger, salad or anything you would expect from a snack bar. Animation!!! The only people they were interested in was young females. One of the animation was approaching men, asking for money for "medication, mother needs something or food". I also witnessed and seen her "charge" guests for face painting telling parents the face paint was waterproof. When it was clear it was not waterproof she went around giving guests their money back. I was there for a week and I seen 1 pool/foam party, 1 event of aqua gym other than that it was the same thing every day, nothing in the morning and darts, ping pong and a basket ball hoop placed at the side of the pool in the afternoon without engagement from the animation but guest led and initiated. The evening entertainment was painful to watch. The children's disco was good for the young children but that is where the evening entertainment stopped. I personally like others either went out in the evenings or sat in the reception bar as no entertainment was far better than what was being provided. One young animation female arrived mid way through my stay and out of the whole team was the only one that looked like she had enthusiasm and energy. I think the others are too tired after being out all night drinking and partying with guests they have 'made friends with" I have been to tunisia/Sousse many times and many other countries and I do not think after that experience they deserve to wear a t-shirt saying animation on it. Thr only time they spoke to me was when they wanted to sell bingo tickets. The lifeguards were either on their phones or sat talking to young females or locals. If a person needed help they would have drowned. Only the older lifeguard that stands blowing his whistle actually watches the pool when the slides are on. Ali baba who sells the trips should not be allowed in this hotel. He charges people double the price the trips cost, often using harrasment, following people, following the children putting pressure on them. Sold trips that were not as described, refused to return money when such trips were not fulfilled and was also very aggressive when people did not buy trips, I was one of the people he yelled at twice. He needs to removed from that hotel. Sunbeds we're never a problem until my last 3 days when guests would reserve beds before 7am and not use them until 2pm, this is unfair on other guests who do actually want to use them. I keep my room very clean and tidy so only have the cleaner in every 2 days to change towels and bins etc. Throughout my stay my bedding was not changed. On my last full day/night she was waiting for me and asked about a tip as she was not working the following day, " my checkout day" It was my plan to leave a tip on my last day so I gave a big tip to her. However on my return to my room she had taken the cover of the duvet, and put it on the spare bed, the towels were not changed just the dirty, used and wet ones were refolded to look like the were fresh and she did not empty the bins. She definitely was not worth the tip and as I normally do, I wish I left tipping till my departure. Rooms do need a bit of work, hairdryers are shocking, you get 2 minutes use then have to wait five minutes before they work again. AC is not great and really noisy. There is a functional indoor pool but during my stay I only seen it open on 2 occasions for an hour or two, and also English guests were refused entry. This was a service provided to the Arabic guests. No late check out services, I requested to pay for late check out, however my room was needed. When asked where I could leave my luggage I was told the reception area which I refused and they found a cupboard for my cases to be locked in. When asking for shower facilities I was told I could use the indoor pool showers. These showers are open plan so needing to wear clothes to shower. This is not practical as there is no where to change, or dry your clothes before leaving.

Lovely atmosphere, rooms are good size and clean hotel food it’s good. I would say does get a little samey however we a family of 4 managed to find something we like every day so far Animation team are lovely as are the waiting staff. Photographer on site , small shop and a man who sells excursions. All reasonable prices. Beach super close, sun beds and bar too. Beach very clean and water beautiful All in all would return for a cheap break

Been to this hotel since 2023. 2023 was beat year for them as food was okay and great entertainment, but it’s all went down hill since. The food was not eatable the entertainment was non existent. The bitching in the hotel this year was the worst by far, people thinking they owned the hotel. The good thing was the staff were lovely and made us feel welcome. And big thank you to Ghaith and Ali they are good lifeguards they better entertainers than the animation team. But sadly I will not be back to this hotel, due to reasons above.

All inclusive food was awful. We couldn't eat it. The only things we could eat was pancakes in the breakfast booed eggs and pr made omelette. The rest if the food was not good. We drove to the shopping mall to eat .

Horrible Hotel very dirty and infested with cockroaches in the bedrooms and dining area. We had bugs in our bed and in my coffee from the machine. Towels always dirty had to constantly ask for clean ones. Avoid this hotel if I could rate it a 0 i would.

We booked this hotel through love holidays and it was a 4 star rating, we think it was more a 3 star compared to what we have stayed in previously. That however doesn't reflect how great the staff are in the hotel. They couldn't do enough to make our holiday an amazing 11 days. The private beach is beautiful with security on hand to stop the sellers pestering you while topping up your tan. The pics speak for themselves 🇹🇳⛱️🌞❤️

What can I say.....this hotel is extremely dated, the food hall is covered in flies and does not cater for English people. The staff make the hotel they are amazing and make you feel like you are the only guests there. The rooms had no coat hangers, no tea or coffee making facilities. The air con didnt work for the first day, but once it did, it was amazing coming into a cool room. The weather is very hot, but you can cool down on the beautiful beach. You wont meet many English people there. The spa was nice although the lady who gave me a massage, was a little too close for me. I felt slightly uncomfortable. Would maybe go back to Tunisia just not this hotel unfortunately. Maybe if it was updated and the food hall was a lot cleaner with less flies, I may change my mind

Hotel Jinene was very accommodating staff was very kind and was always willing to help I had a wonderful experience.

We had the best holiday at Royal Jinene Hotel and have already booked to come back again! From the moment we arrived, the reception staff couldn’t do enough for us and made us feel so welcome. The food was really nice with plenty of choice every day, so there was always something for everyone. The evening entertainment was great and we really enjoyed the atmosphere every night. A special mention to the animation team who worked so hard around the pool getting everyone involved in the activities and keeping guests engaged during the evening entertainment too. They were friendly, energetic, and made the holiday even more enjoyable. The management team were always around, happy to help, and answered any questions we had throughout our stay. We would definitely recommend this hotel to anyone looking for a fun and relaxing holiday, and we honestly can’t wait to come back again!

This hôtel is veey nice we passed the best holiday ever

We passed thé Best holiday in this hôtel. It's clean . Buffet good and réception people here are gentel