Jardines de Nivaria

This is our third stay in the hotel, this time staying in a suite on half board. Once again the hotel never disappoints and was wonderful. The rooms and grounds are so clean, the food was amazing and the pool provided a welcome relief from the heat. It was so nice to see and chat to the staff who make the hotel what it is, so a massive thank you to you all. We could not have asked for a better holiday. We will be coming back.

Where do we start? Upon arrival we were greeted by the bellboys who swiftly took us to reception to check in, this was effortless and we were soon being taken to our room in the Masca section. . This location was central to the resort, we did email in advance to ask for a room near facilities due to mobility issues and the hotel did not let us down on this, we also requested various other amenities to make our stay more comfortable like extra pillows and a mattress topper, which were not in our room on arrival but within minutes room service was there attending to this, for which we were very grateful and certainly made our stay the most comfortable stay we have had anywhere for a long time, Thank you. The hotel was immaculate throughout, even the toilets were amazing and you could visit these any time of day or night and they were maintained to the same high standard. The pool area was just the same, immaculate at all times. The heated pool was so warm and perfect everyday. The grounds were just to the same standard, impeccable. The restaurant we only used for breakfast but again immaculate throughout ,the waiters and waitresses were smartly dressed and the service was fast, efficient. and friendly again thank you. The evening entertainment was of a good standard, a little tame & quiet may be for some, however this suited the hotel perfectly, thank you to Tanya and Ivan who looked after us most nights, all the staff were engaging and pleasant to talk to and a credit to the resort. Just two not, even complaints just comments!! No English sausage at breakfast on any day but the selection of food was so good, I didn't go without!! Some mornings we made coffee and sat at the pools side for an hour or so before breakfast, we left our sun beds while we ate, but on the 7th day our belonging had been taken, we could not get them back till 10am. I know the signs say you cannot reserve sun bed s and I agree with that ,but we had been using them and just gone for breakfast. Just be consistent or do not bother? as we reclaimed our belonging there were a number of other beds unattended, when I asked what the difference was the lady just shrugged her shoulders and then went to clear them also, needless to say, going forward we went for breakfast first.... So if that's as bad as it gets, two observations that will do for us. All in all I cannot recommend this resort enough, an oasis in a busy area of Tenerife. We have already booked to go back in June & October next year and if we hadn't already booked our holidays for October and December this year, and January and April next year this is where we would be heading. You never know we might just sneak another stay in before then anyway. Thank you to everyone for making our stay simply amazing.

The location of the hotel is perfect. The front is in a very nice relevantly quiet area but there’s a lift at the back of the hotel that takes you straight onto the promenade where you find bars, restaurants and shops. There are two security doors which are accessed using your room card so it is very secure. There are three supermarkets and a pharmacy within a 3-6 minutes walk (depending on which one you chose) We booked a Comfort Room with garden views which was excellent. It was very spacious. Bathroom had two sinks, bath, separate shower and a lovely walk in wardrobe. (Room T101) Room was spotlessly cleaned every day with linen changed every other day. We stayed on half board basis. Breakfast and evening meal were very good. Plenty of choice, freshly cooked and plentiful. For those Brits that like a nice hot cup of tea in the morning then see Lucia. (Queen of the hot cuppas 😀) A warning for any guests that feel the need to reserve their Sunbeds. DONT. The hotel really does enforce the “No reserving sunbed” rule. Regarding the Sunbeds. They are very comfortable, nicely spaced out and there are plenty of them. You get two towels and they can be changed daily. One swimming pool is salt water and heated whilst the other is colder. I can’t say enough about the staff bringing the guests food and drinks to their Sunbeds. The grounds are very spacious so they must walk miles during the day. Well done to them and thank you. The evening entertainment varied from singers, flamenco dancers and acrobats. All very good but the Soul Brothers in particular were excellent. All the staff were superb. Very friendly with nothing too much trouble. Thank you to everyone for making our holiday so enjoyable. We will definitely be returning.

Excellent. This hotel and all the staff are simply amazing. We had the best holiday and did not want to go home. We came two years ago and loved it then, and our feelings have not changed. We will definitely return and would recommend to friends and family.

A great ten day holiday spent at Jardines de Nivaria. Beautiful surroundings with good service and brilliant weather.We came here twenty years ago on honeymoon and had a wonderful time so we decided to come back .I am happy we came back to spend time at this hotel .Such a relaxing place with lovely swimming pools with tranquil gardens. A memorable place that has given us lasting memories.

Our family booked a 10day stay all inclusive at this hotel. On arrival we were greeted by a lovely door man and reception staff. First impressions stunning, beautiful and immaculate hotel. Our room was spacious, large, had a bath again spotless. The surroundings of the hotel were beautiful, pool lovely plenty of comfy sunbeds. Food was good and cooked to perfection. Chefs and all waiting staff take real pride in their role and can’t do enough for you. We were all inclusive , however I feel water should be free. The hotel does supply you with a large bottle of fresh water, teabags, coffee etc for your room only. We found beds little uncomfortable and did ask reception to put mattress topper on, it was a thin fitted sheet. However, people have different preferences. Overall this was an amazing and chilled out hotel and we will def return. Thank you to all the staff and Veronica for making our stay so memorable x

It was a lovely week stay at this hotel until our second to last day. We brought our own towels to the pool and got very wrong by the lifeguard and worker who gives out the hotel towels. At no point were we told we could not have our own towels and just by googling we found there is no rule against it. I do not understand why it was a problem with them. It was very rude and humiliating how the situation was dealt with by staff in front of other guests and even afterwards when the lifeguard came to show us how to use the towels. We did not need showing how to use a towel. Definitely a mountain created out of a molehill!

We have just returned from yet another Fantastic time in this truly amazing Hotel. From the moment we arrived we were greeted by Yeigo at the front desk saying welcome back! And that was before we had even spoken! Most impressive! We also discovered that we had been given our Favourite room M105 our home from home! Brilliant start to the holiday 😊 Along with the welcome Fizz, obviously 😋 Breakfast was just as delicious as it always is with plenty of choice to suit all tastes...but I do need to mention for my husband's sake, there's never any UK sausages 😂 I always mention this as a negative in the hope that it's picked up and rectified...to stop him moaning about this 😂 or at least for my own sanity 🤣 But hey, you don't need sausage when you have so many other choices. Back to the more important aspects of the holiday! ALL the Hotel Staff go above and beyond to ensure you have a wonderful stay. Nothing is too much trouble. The rooms are absolutely gorgeous and cleaned daily to a very high standard. The pool and surrounding Gardens are out of this world, with beautiful trees, waterfalls and lots of beautiful greenery. Hence the Name of the Hotel 🥰 We didn't have Dinner this time, but have before, and again all very delicious in all three restaurants. The Solandra, Cascada and the not to be missed Cupola 🥰 Finally, the Evening entertainment, there's always a variety of different shows on every evening. Definitely something for everyone whilst sipping a cocktail, or two 🍹🍸 Served by the lovely Ana and all the amazing bar staff! Thank you once again Jardines de Nivaria 🥰 Until next time ! Counting the sleeps until our next visit 😘

Fantastic stay, excellent staff and facilities. Special thanks to Roberto on reception for being so helpful (he will know why). Sunbeds were never a problem with plenty of choice, lovely warm pool, loads of local bars and shops very close by. All in all one of the best relaxing holidays and hope to return next year.

We have just returned from a one week stay at the hotel, and found the staff, service, food and of course the hotel itself to be excellent. We really enjoyed the Art Deco theme of the entrance and lobby area, the Tiffany Bar and the amazing Dome. The grounds and pool area was beautifully tended and there was always a spot where you could get away from the sun and find a little bit of peace and quiet if you wanted it. I would not hesitate to return.

Just come back from this fantastic place. What a stay we had here, great food, great staff & overall a well balanced enjoyable comfortable stay. Nothing left to say, you will not be disappointed. Staff are excellent here, we could not fault anyone, very friendly & helpful. Rooms are well equipped with everything you need . Towels and bedding changed everyday. Fresh fluffy towels by the two pools, one warm saltwater & one fresh cold water with waterfall (very refreshing) plus a warm jacuzzi. Truely a remarkable place to stay in Tenerife. Out of the three other great places we stayed, this is the best in our opinion. (Keep up the great job, guys...very inspirational.👏 🥰1🌞 xxx

Great hotel in a great location. Fantastic welcoming staff in all areas. Also good to see 'zero tolerance' of sun-bed reserving!! We would definitely recommend this great hotel and will be returning.

We had a wonderful visit. It all came together perfectly. The weather and daily temperatures were just perfect. We had a most comfortable junior suite with a lovely sea view. Most striking for us was the consistency of all staff- welcoming, courtuos and helpful. The quality of the food and exceptional choice at the evening buffet was really impressive. For us the best offering we have seen in all our many trips abroad over many years- well done to all concerned. Overall a wonderful and restful break. Congrstulatiins to the manager and all his team. Thank you.

It was great as always even with a baby girl! The hoyel made great effort to help us with the baby and she loved the heated pool!

Lovely hotel very clean everywhere and very polite staff, the pool is great and a lovely temperature Great breakfast, lovely rooms. Best hotel I've stayed in Tenerife.

We booked this hotel following calling in for a drink last year. We really liked the look of the hotel and we were not disappointed. The hotel is well appointed and public areas are beautifully luxurious and everywhere is super clean. Hotel bedrooms are large and well furnished and there are lots of nice touches like chocolates and plenty of tea and coffee as well as daily bottled water. The pool area is excellent with plenty of comfy sun beds with complimentary towelling covers and personal towels. We stayed on a B and B arrangement and the choice of food at breakfast was great quality and variety. We also had 2 dinners in the hotel including 1 in the à la carte restaurant.. Both were of great quality and variety. All in all this was a great holiday at this hotel. We would definitely return and recommend to others.

The hotel itself is beautiful. Immaculately kept gardens and pool area. Plenty of sunbeds, all with parasols and comfortable padding. The pool is actually heated, which is lovely. The rooms are large and well kept. Husband and I were in a sea view junior suite and our sons were in a garden view room, both had baths in the bathrooms and separate showers. There are no ‘hotel bits’ such as shower caps, sewing kits, vanity kits etc in the rooms. A real shame and not what I would expect from a five star hotel. The shower gel and hand soap etc are all in dispensers attached to the walls, which felt very ‘travelodge’. There is a small fridge in the rooms and fresh bottled water supplied daily. You can use your Netflix etc on the tv, which was handy. The hotel is very near the beach and strip, a gate at the bottom of the hotel opens onto the strip, so plenty of bars etc on hand nearby. There is a market within eight minutes walk on Thursday and Saturday if that’s your thing. There’s fancy shopping available at Plaza Del Duque five mins walk away also if real designer shopping is more your thing. Tbh the market is not great, all the stalls sell almost identical stuff, and the prices are not that cheap., though the quality of the items is. The food - breakfast was ok. I cannot understand all the rave reviews about the breakfast- and this is one of the things that made us book this hotel. The choices are limited, and the quality was 6/7 out of 10 at most. A lot of it was cold. The food by the pool was also not great. I would not recommend eating here. We didn’t have any dinner here so cannot comment on that, but judging by the breakfast (which was serviceable at best) we’re glad we didn’t book full board. However, the staff are all amazing. The hotel though is stunning, so as long as you’re not expecting fabulous food, you’re in for a treat.

I had a wonderful stay at this hotel and I am extremely satisfied with the overall experience. The staff was exceptionally friendly, professional, and always greeted guests with a warm smile, making us feel welcome from the moment we arrived. The food was excellent, with a wide variety of delicious dishes available every day. There was something for every taste, and the quality of the meals exceeded our expectations. The desserts were especially impressive—fresh, flavorful, and beautifully prepared. They were definitely one of the highlights of our dining experience. Another great advantage was the free parking, which made our stay even more convenient. The spa area was beautiful, clean, and very relaxing. I especially appreciated the dry sauna and steam sauna, as well as the ice feature for sauna enthusiasts, which added a special touch to the wellness experience. The swimming pool was very spacious, providing plenty of room for both relaxation and swimming. It was well maintained and contributed greatly to the enjoyable atmosphere of the hotel. Overall, this hotel offers outstanding service, excellent facilities, excellent food, and a relaxing atmosphere. I highly recommend it and would definitely return in the future.

This was our 3rd visit in the last 12 months to Costa Adeje. We first stayed at Dreams Jardin Tropical Resort & Spa in June 2025 and then GF Gran in November 2025 before choosing Jardines de Nivaria. We have thoroughly enjoyed all three. Jardines de Nivaria is spacious and beautifully decorated. There are plenty of sunbeds. You can reserve but not until after 11 a.m. We have been to hotels where they threaten to remove towels if beds are reserved and this is the first hotel where they live up to their rules about reserving beds and did remove from beds next to us. You are offered 2 massive towels which you can change as often as you like. The sunbeds are very comfortable. The large pool is heated and there is a separate longer and smaller pool which is not heated with a waterfall. There is a jacuzzi but I must admit the jets are a little severe but you can sit away from these. We did not try the Spa offered. We went bed and breakfast as we like to go to different restaurants. Quality was excellent and plenty to choose from. Waiter/waitress service with tea and coffe and they clear your plates without delay between courses. The rooms and bedroom are spacious. We had a garden room and they all come with their own sun loungers (ours had the sun at 4 pm onwards (Masca building Room 106) and we had a side sea view which was nice but we were looking at another hotel wall. The room service was excellent. In our bathroom we also had a bath as well as the shower, body lotion, shampool, conditioner and shower/shampoo gel all provided. Fluffy large white dressing gowns and slippers in the bathroom. Tea and coffee replenished every day with a chocolate on each side of the bed. The bed is huge (2 large singles attached together). My hubby sometimes sits up during the night to sleep and the bed kept moving away from the wall attached headboard. They are on wheels which obviously the cleaning lady had not locked but that was soon rectified. I contacted Reception and they sent someone immediately - excellent service We did try to get on the App but were unable to see anything regarding entertainment. Would have been good to see something posted in the hotel so that you knew what was going to be on that night. We caught a couple of acts on our way back at night which sadly were not well supported but were excellent. We ate lunch in the pool bar which was always excellent. It was nice that there was no noisy aqua aerobics but apart from a fashion show one day (and the lady set up rails to see her very nice and reasonably priced dresses) there was nothing going on during the day. At Dreams a couple of the days we were there they had a violinist on the bridge over the pool and also an electronic violinist walking around the sunbeds which was very relaxing. We thoroughly enjoyed our stay at this hotel and would HIGHLY recommend it. The staff are very welcoming, friendly and helpful always with a smile.

It was our third visit over eight years and our stay was as perfect as always. There are many five star hotels in the quiet area of Coste Adeje but this hotel is definitely more refined and attentive to all ages of guests. Nothing is too much trouble here and the staff are all so friendly. The ambience of the hotel and the setting is just stunning. We will be back