Jambuluwuk Oceano Seminyak

Vacation with family during school holidays

What a great venue, with excellent service and a warm atmosphere. Location has everything you need and value for money everytime. Fully re comment and Gede and the team were great hosts.

Budi, Dwiki as kitchen April as service Thank you to Bli Budi, Kak Dwiki, and Kak April. You have been kind enough to correct my GrabFood order. Very good service 🙏🏻

Excellent hotel, the shower not so much.

Excellent location in Seminyak nice relaxing atmosphere and great staff we arrived and were upgraded to a junior suite which was a lovely surprise great value for money will be staying here again

Location: Seminyak- 10-15 min walk to the beach, lots of bars and easy access to food and transport. Atmosphere: 30+ Rooms: Suite- No Complaints, very comfortable, could do with extra storage. Value: Good value for money. Cleanliness: daily room service available. Noise Level: Nil issues with noise. Service: Staff polite, unfortunately a wait for food and drinks by the downstairs pool as has to come from a different area. Amenities: 2 pools, gym and restaurant- hotel needs a bit of loving, as looking slightly tired in places… Good value for money though..!

The biggest disappointment during my stay was the bathroom. The bathtub and shower area are very old and covered with mold in many places. The shower fixtures are worn and poorly maintained, and the drain did not work properly, causing water to accumulate. The bathrooms urgently need renovation and much better maintenance. Another issue is that the hotel appears to be a popular destination for large tour groups, particularly from India. This resulted in significant overcrowding throughout the hotel, including the elevators, swimming pool, and restaurant. The large groups also created a considerable amount of noise, making it difficult at times to enjoy a peaceful and relaxing stay. Breakfast was acceptable and the dining area was clean, but the food selection was limited and became very crowded during peak hours. On a positive note, the staff were outstanding. Every staff member I interacted with was friendly, welcoming, professional, and genuinely helpful. They deserve the highest rating for their excellent service and hospitality. The bed was large, comfortable, and clean, which made sleeping enjoyable. The hotel's location is also very good, with easy access to restaurants, shops, and nearby attractions in Seminyak. In terms of value for money, the hotel offers reasonable value because of its excellent staff, comfortable rooms, and convenient location. However, the outdated moldy bathrooms and the overcrowding and noise significantly reduced the overall experience. The wonderful staff and great location are the hotel's strongest points, but the poor condition of the bathrooms and the constant overcrowding prevent me from giving a higher rating.

It was a nice hotel and very reasonable price. Nice big room with a massive bed. There are 2 pools, one downstairs and One at the rooftop. One little thing they could improve is the water pressure, it is a little low. Would have been awesome if the water pressure was good. No need to bring adapter from Australia as there are sockets that cater for Aussie electrical equipment.

This hotel was my last hotel of 3 in a 14 day trip. They defernetly didnt save the best till last. I have been travelling for years (solo) taking 4 trips per year. I have been all over Asia, this hotel was the worst I have ever seen. The travel agent booked a superior room with a view, but when I arrived I was informed I had been up graded to a deluxe and my room wasn't quite ready While waiting in the reception for the room to be ready I was very hot, tried and felt uncomfortable after my drive from Uluwatu to Seminyak. The reception didn't have any air conditioning. and I was sat there for over an hour and I wasnt even offered a glass of water. When I did ask for a water, I was informed that there was water in my room. While waiting for my room, I asked if I could have a look around. I was told yes. I walked around the hotel pool area and public areas and they were awful. The toilets smelt, the toilet bowls were stained it looked disgusting. the bins were full and broken. The walls everywhere had broken concrete, the pool beds were filthy and I dont mean 1 or 2 I mean all needed a good clean with bleach, and it need maintenance. The hand rails were loose and the wooden floors around both pools were lose with loose rusty screws. In my opinion this hotel needs a refurbishment. I had done all my excursions in the 1st 7 days so staying at the jambuluwuk for 7 nights was supposed to be relaxing by the pool, but i wasnt going to be able to do this. Everywhere you looked there was rust . After over an hour I returned back to the reception and I was showed to my room. It was awful. I was informed I had been up graded from a superior to deluxe dont make me laugh. My superior room. had a window with a great view but this deluxe room had a window that looked out onto a brick wall and the kids area was beside my room. The shower curtain was fifty the toilet again was stained. I returned back to reception and said I wanted the room that I paid for. The reply was your room isn't ready but if you would like to see it we will get it ready for you. So again I sat in reception until someone was able to take me to the room. The room I booked had a lovely view. but the superior room they showed me had a view of a brick wall and again it all needed maintenance and no shower only a bath. which I can't use as I am disabled, and the.hotel knew I was disabled as I was on a walking stick. I said I was leaving and contracting my travel agent . Again I was asked to take a seat in reception and they got the manager to speak to me. While I was sitting there I did contact my travel agent and she was on it straight away. She sent an email telling the hotel I wasnt happy and she informed them that she had seen pictures and videos to prove my concerns. Once the manager come to see me i was shown in his opinion the best room of the 3.This room had a balcony but again I was looking at a brick wall, but I did have a balcony and shower. Th shower floor needed bleaching, the towels and bed sheets were clean but gray and stained, but I did get a goodnight sleep. The following day on 19th may I went to the reception again to say that my sheets and towels were strained. and I just wanted the hotel to know it wasn't me that did it. On one day I had gone down to the pool area for a walk, I was only there for 30 mins. When I went back to the lift was out of order fro maintenance This hotel is registered as a 5 star hotel but it had no hair dryer or iron on offer. and I had to ask for a tv remote as there wasnt 1 in the room. I did stay in the hotel until the end of my holiday but it was just to sleep. The bar next door is part of the hotel, I had a few meals in there with a few cocktails over the 7 nights I stayed. They have music on from 8 In my opinion this hotel is only a 2 star

OMG what an amazing experience the food and dancers we're sensational. Our room was top notch all staff so so friendly. Resort so clean pools so clean great position in Seminyak. Jacqui and Richie Brisbane Australia

Absolutely amazing experience especially Indah and adi the staff are just amazing and attentive.

Amazing good drinks & hospitality! Love it here!

Loved this place. If you’re ok not being by the beach it’s an oasis of calm in busy Seminyak. Most days, we had the pool to ourselves. Same with the Gym. Breakfast runs till 1030 and staff are super friendly and helpful. rooms are large beds enormous and everything is comfortable and clean. you’re only a short.(but hectic.!) walk away from excellent beach clubs and hotels like Potato Head and the W where you can spend the day by the pool and eat amazing food. That said the pool here is lovely and long and perhaps the most idyllic hotel pool I’ve swam in. Book yourself a massage - you won’t regret it! My only grapes are the room curtains don’t quite reach to the floor so it’s never properly dark, there’s no actual cold cold water in the shower and the lounge is by the pool have seen better days. Definitely not bad enough to knock it from five stars down to 4.

This hotel was adequate, but far from great. The rooms have zero drawers for putting your clothes in. The rooms were in need of repair on several things. The rooftop swimming pool needs a ton of repair before it falls down. The room we stayed in had two giant queen sized beds pushed together to make an enormous king sized bed. This left very little for anything else in the room. We asked for an extra luggage stand so our suitcase wasn't on the floor but never received one. The breakfast was fantastic and the front restaurant was really good. The roof top restaurant was not good. Took forever to get food and it was cold when it was served and the food did not come out together. The hotel was clean with the exception of mold on the shower mat.

We had an amazing stay! The staff made me feel so welcome and were incredibly friendly. Our room was spotless and cozy, and we loved the peaceful, relaxing atmosphere. It was a great value for the money, and we would highly recommend it and stay here again!

The staff and bar staff were absolutely fabulous cudos to bar and restaurant staff——unfortunately this hotel was rated at 5 star, but no way is this 5 star. It needs a complete renovation make-up. Who has showers in the bath anymore?? Roofs leaking when it rains, mold in the bathrooms, the spa outside was soo green it was disgraceful and disgusting. The concrete walls you sit on at the pool bars are not secured. Dnt get me wrong, staff fabulous but the hotel itself rated only 2.5/3. Not value for money at all.