INNSIDE COSTABLANKA (Adults Only 16+)

The hotel is highly recommended. Everything was taken care of down to the last detail. Super friendly staff.

Good morning, we are back from our vacation. This trip was a wonderful time to simply be with my feelings. This is my 11th time in Egypt—and the 6th time staying with the Jaz chain—and the hotel truly lived up to my expectations. Jaz Costa Mares is the best hotel in terms of care, service, and cleanliness. We felt well looked after right up to the very last day and will certainly return to Jaz Costa Mares. Best regards, Łukasz Stanek and Beata Konsalik 🥰🥰

Lobby bar Lotus jaz Costa mares

I found the hotel to be pretty underwhelming and to be not up to the 5 star rating. For those who are unaware this is one of 4 Jaz hotels strung out along one beach / bay not far from Port Ghalib. One of the hotel is is adult only, one is for families, one is not yet completed and the final one is for loud music ravers. On the plus side the pool and beach at the Costa Mares are excellent and so are the rooms. On the downside the staff are seemingly friendly but actually quite obnoxious and rude at times. It seems that they are messing around with Egyptian version of 'banter' but it isn't particularly funny and is ill judged in what claims to be a 5 star hotel. Add to that small but cumulative things like staff smoking as well as sitting around on phones in guest areas and the experience just isn't 5 star. Food is good in the a l carte restaurants and just okay in the main buffet. I could go on but haven't got the energy... It's a pleasant package holiday type of hotel but not a top one.

This was my fifth time in Egypt, and our first—but definitely not our last—stay at the Jaz Costa Mares. It's hard to add anything to the previous excellent reviews, but the staff are incredibly kind, friendly, and professional. The selection of food and drinks is outstanding, and the cleanliness throughout the entire hotel is exceptional. A special thank you to Basma at the reception, who acted quickly and took great care of me when I wasn't feeling well. Her help was truly appreciated.

Perfect hotel in Egypt and Basma is very good

Very good place, amazing helpfull people. Great location, great food and drinks. Very green and clean..Thanks to Basma :)

amazing experience, pleasant and friendly service, comfort and convenience🌅🌅🌅

The Hotel is very good, there is good service and the sea is very near the Hotel, so its great. The sea is clean and you can see turtles in there. The whole Hotel ofers a very good atmosphere.

Location of the hotel is really good near the beach, sea is good for snorcheling and diving. Atmosfere here is good we just missed music by the pool for all day. Rooms are big, nice and clean and our roomboy Ashraf was really nice and helpful.

We had a wonderful stay at Jaz Costa Mares. The food was excellent, with a great variety of delicious dishes every day. The staff were friendly, professional, and always willing to help. The beach service was very well organized and made our stay even more comfortable. One of the highlights was the beautiful coral reef located right by the hotel. Snorkeling there gave us the chance to see many colorful and amazing fish. We highly recommend this hotel and would love to come back again. Speciall thanks to Basma for worm welcome and Tarak waiter for grate service.

Jaz Costa Mares completely exceeded our expectations. Thanks to the incredible staff, we had a truly wonderful stay. we was there from 22.5.26-29.5.26. Upon arriving at the hotel at 3:00 AM, we were warmly greeted with a fresh fruit platter. The check-in process was extremely quick, and our suitcases were promptly delivered to our room. We were even provided with a late dinner in our room because of our early-morning arrival—a wonderful surprise that we hadn't expected at all! It is clear that the hotel genuinely cares about the details, which is exactly what makes it so exceptional. Our room attendant, Ashraf, was wonderfully kind, always smiling, and kept the room beautifully clean. Every day, he surprised us by folding our towels into different animals on the bed. Our favorite waiter, Mohamed, was equally amazing. He was always smiling, knew exactly what we liked, and frequently surprised us with our favorite drinks. The service is incredibly attentive; waiters will pull out your chair for you and happily chat with you. Remarkably, none of the employees expect a tip, but we gladly gave them anyway because we were so thoroughly satisfied with the service. The beach service is also top-notch. The staff is always ready to help you set up your sunbed with a mattress and towels. Everything on the property is conveniently located, and we were lucky enough to have a ground-floor room right by the beach. The beach itself is beautifully maintained and cleaned daily. The sea is crystal clear, offering amazing snorkeling with sea turtles, dugongs, and vibrant corals. While there are sometimes boats with other snorkelers out at sea, they aren't there every day and didn't disrupt the peace. The dining experience was fantastic. The food was highly varied, and every meal offered unique flavors. We particularly appreciated the fresh seafood, which was served every other day for lunch or dinner. perfect fresh mango juice. Additionally, since this is an adults-only hotel, the entertainment and activities are perfectly tailored for a mature, relaxing environment. Although the hotel appeared to be fully booked, it never felt crowded. We didn't encounter any lines for food or have any trouble finding an available sunbed. Furthermore, the staff actively monitors the beach to prevent guests from reserving sunbeds and leaving them unoccupied. We were truly able to unwind. The bed was extremely comfortable, and we haven't slept so well in a long time. Thank you to the entire team at Jaz Costa Mares; we will definitely be coming back!