INNSIDE ALCUDIA

We booked the Innside for our family with a 6 year old for a long weekend. The hotel was beautiful with great design. We enjoyed days by the pool, popping to the shop for ice cream and the kids club entertainment in the evenings plus cocktails and DJ sets. Special mention to the wonderful kids club team for their efforts and enthusiasm plus fantastic and well thought out events for the kids. Particularly the film night with popcorn and sweets for the kids. The food generally was great, enjoyed the buffet breakfasts and dinners. A wonderful holiday all round.

Just returned from a wonderful 7 day break at Innside by Melia Alcudia. We stayed as a family with our 4 year old twins girls. The hotel is located about a 5 min stroll to the beach with plenty of restaurants and shops nearby. We walked along the beach one night into the old town and enjoyed a meal at Muddys grill which was a nice change. We were half board and breakfast/eve meal was always good - plenty of options and kids friendly too. Drinks at the hotel are pricey (as are the ice creams) but the hotel staff werent too bothered if you brought in food/drink from the shop next door to enjoy around the pool. We also stocked up the fridge in our room with goodies from the shop. The kids club here is really good - the staff are a credit to the hotel especially Danny and Becca who the children have really warmed to. Daytime activities included bracelet making, cupcake making, face paints, slime making and various water activities. Highlight was the foam party! Evening entertainment also good and we enjoyed most evenings. We stayed in a loft suite which was large and roomy with great air-conditioning. Our room overlooked the pool which meant it could get quite noisy in the evening but we didnt really mind this. Overall, a fab stay in a really smart hotel. Thanks Innside!

Amazing hotel and amazing kids club staff, they made our children’s experience

Extremely disappointed with our experience at INNSiDE Palma. Our second night at the hotel was completely ruined by a party held in the hotel courtyard. Around 7:00 PM, loud music started playing through powerful speakers. The volume was so high that it could be clearly heard inside our room even with all doors and windows closed. At 10:15 PM, the party was still going strong. We asked reception when it would end and were told 10:30 PM. We returned to our room hoping the noise would stop, but at 10:30 PM the music was still blasting at full volume. At 10:45 PM, we called reception again. This time we were told that the party would end at 11:00 PM because it was a birthday celebration. At 11:00 PM, the party was still ongoing. Our child was unable to sleep because of the noise. We went down to reception in person to complain. After speaking with the organizers, reception informed us that the event would end in “5 minutes.” In reality, the music continued for about another 10 minutes, alternating between slightly quieter and extremely loud, while guests cheered and shouted. The issue is not that someone was celebrating a special occasion. The issue is that the comfort and rest of an entire hotel full of guests were sacrificed for the benefit of a small private party. What made the situation even worse was being repeatedly given inaccurate information about when the disturbance would end: first 10:30 PM, then 11:00 PM, then “5 more minutes.” Unfortunately, the disturbance did not end there. Even after the party was finally over, guests continued shouting, screaming, chanting, and clapping as if they were in a football stadium rather than in a hotel where hundreds of people were trying to sleep. As I am writing this review, at 3:20 AM, we are still being disturbed by loud yelling and applause. We chose a 4-star hotel expecting a reasonable level of comfort, professionalism, and respect for guests. Instead, we experienced nightclub-level noise, broken promises from reception, and a completely disrupted night. A hotel is supposed to be a place where guests can rest. Last night, that basic expectation was ignored. This was, without question, one of the most disappointing hotel experiences we have ever had and certainly not what we expected from a 4-star property.

Lovely hotel, staff very friendly with an excellent choice of food and drinks! We will certainly be back!

First time staying at this hotel, absolutely lovely. Room was amazing, especially the bed which was super comfy. The staff were very helpful and attentive, especially the front of house for the kitchen. Food was a little cold and wasn’t always labelled (one vegetarian and one nut allergy) but that’s to be expected for a buffet, and we were half board. Location was great, only a 5 minute walk to the beach, and plenty of restaurants around. Would definitely stay again😊

Lovely hotel very clean, walking distance to beach and shops. This is a family friendly hotel i visited June during term time and there were lots of children. Not much to do in the hotel for teenagers as kids club aimed at younger kids. Would of liked a leaflet of things to do near by or local market. Staff were friendly and welcoming. We booked half board breakfast was ok opted for fruit most mornings, dinner not much variety so ate out some days, main thing to be aware of all drinks with dinner are chargeable!!! which I was not made aware of, there are no drinks menu so you have no idea of costs before hand.

Arrived after a late flight, we were offered to upgrade our room to a loft for €80 however we decilned as did not need a bigger room, to our surprise we had already been upgraded to a solarium room! Gorgeous room, very clean & everything we needed, even towels for the pool! If we return we would book a solarium room. Housekeepers were fantastic, cleaned the room everyday. 2 bottles of water supplied each day. We stayed B&B basis but we paid for half board on our 2nd night. Restaurant staff always cheery & efficient. Food was always a very good variety & hot. The hotel areas were all very clean, pool had a lifeguard all the time, plenty of sunbeds at any time of day. The reception/lounge area was brilliant lots of daybed style sofas....great for a late flight home chill day! Very relaxed hotel with a calm atmosphere, the only let down was the nightly 'dj' sets (not our taste) and the sunday evening entertainment did not happen? But there are plenty of places nearby to go for entertainment. Overall we would return if we chose Alcudia again. Location was great, lots right outside the hotel & approx 20/30min walk to the port, old town a little longer but still a nice walk if your fit enough.

Loved this hotel, very qwerky and whilst a fair walk into port Alcudia it's doeable. The weather was a little unsettled when we arrived but there are so many public areas to curl up and read, have a drink, lunch... and the hotel fragance (wow!) we will definitely stay here again!

A lovely stay in the heart of Alcúdia Modern Clean & contemporary vibes as you enter the hotel with a fabulous aroma to compliment the look. Central location lots of buzz , restaurants & shops to explore. Spacious room opposite the pool & cleaned by friendly staff. However they come early to your room & your only getting up or getting dressed for breakfast. I am mindful that there is a schedule assigned to the housekeeping team & if you say come back later we did not get it done. But you are on holidays & want to not feel you have to get up early as they knock on your door at 8.30. I said it to the guy at the desk that was sharp enough and said we at 95% occupancy & take towels off their trollies. Not nice to be spoken to like that because if you are 100% full occupancy we still as paying guests deserve our rooms to get cleaned. My husband noticed that the staff were sharp at the front bar too well 2 of the lads & didn’t like to be interrupted for a glass of ice. We got 2 coffees and the other staff comes around from the corner & pushes up a card machine before we even get the coffee to my husbands face money now look. Draught local beer was so expensive 5.75 each and across the road was 3.50. We didn’t drink here any night just ate 2 nights that was nice with live music. Breakfast was varied & nice omelettes with a lovely friendly lady making sure she got everyone’s choice right. The pool area was modern & other relaxing sitting areas allocated around the area. You had to pay to sit in a double sunbed €14 . There is lots more room to put more sun beds in the pool area . Space could definitely be maximised to accommodate the high number of guests that can’t get beds. On the whole it is a stylish hotel with many positives & as mentioned previously exceptionally clean with many hard working staff. Continued success.

Brilliant and Modern hotel. We landed at 1pm and the room was ready which was a bonus. The location is perfect! Short 3min walk to the beach and any amount of bars a restaurants. Special shoutout to Mucky Omarras Irish bar for live music and great Guinness. Value for money based on location and cleanliness is 10/10 We stayed in a junior suite pool view which was very big! Only problem was that the balcony doors do not provide any sound. If you want an early night and there is entertainment on it could be a problem. Was also noise from the apartment upstairs of a child bouncing a ball and walking which was abit annoying but just luck of the draw. Plenty of sun loungers at the pool so no issue there The food from the mascalzone restraunt was beautiful and the scenery also lovely. Staff couldn’t have been more helpful. They also do movie nights for children which I thought was good, providing popcorn and sweets. The breakfast was your typical buffet which I cannot fault. The hash browns were 10/10 I would highly recommend this hotel to anyone staying in Alcudia. We will definitely be staying here next time in Alcudia!

Lush surroundings and helpful staff. We ordered some pizzas and they were so dry & no flavour, also very expensive for what it is. Music was good vibes 🧿🪬

Just returned today and stopped in room 326. After arriving ready to go to the room the receptionist seemed to be very happy to tell us we would have to wait 3 hours before we could go and settle in. No smile and no positive attitude at all. No directions to go get a coffee while wait. A little disappointed with the room. Don’t like the bathroom sink in the main living room/ bedroom, no privacy at all. The other kitchen sink in the same room you bang your head on frame its set in. The chairs outside on the balcony are the most uncomfortable things I have sat on and last of all was the noise the man made with the leaf blower at 7.00 most mornings was the last straw. So glad to be home and I don’t think I would return I’m sorry to say. After reading the reviews before we came it’s hard to believe we were in the same hotel