Ibis Al Rigga

The place very nice and they had a nice buffey and nice customer service

At ibis al Rigga.My Umrah group and I were very happy; the service was excellent, and the food was delicious. Mr. Kaim served us wholeheartedly, and the group felt very comfortable.

We had a blessed and fun anniversary party at Ibis Hotel.. Thank you Mr. Khan and team for your service and best Filipino food.. We enjoyed a lot.. 🥰

The level of cleanliness was exceptional, the reception team were super amazing, the place smell fresh

I always stay at ibis regga even though I have another membership,but the staff at this premises is outstanding and that what keeps me coming back again and again ,this is due to the leadership of Mr Emmanuel and his staff from Mr.Nazim,Miss.Pragya,Mr.Ramadn,Sushil,Sayyed,Megan and all the beautiful people working at Ibis Regga.

Ibis Al rigga 🌹 Excellent location Good service Groceries and mall around you just minutes walking Metro station is 7 minutes walking Excellent staff more friendly and helpful Iam grateful full to Mr.Junior, Mr. mohammed zerrouki and Ms Pragya

Very good atmosphere Good staff Security Seema is so helpul to us Ama receptionist is also very good Thanks all staff

Location is good. I Will never book in this hotel again for any of my family members or friends visiting Dubai. The reception staff on the night shift (Nishal) was unprofessional. In addition, as soon as you enter the reception area, there is a strong smell of cigarette smoke, which creates an unpleasant first impression. Tiny room, especially the bathroom.

We love the food and the service, special mention to Mr. Kiam and the other guy who’s very accommodating, mr. Kiam explained everything and checking the buffet by time to time. Thank you so much. ..

Room is not that big, but they have comfortable beds. Great for transients, or for guests who just want to relax after a long day. The location is great and a lot of shops nearby. However, when my 2 friends requested for a favor if they can use our toilet and freshen up before heading to our next destination, the lady receptionist called me in our room and she was very rude to rush them out. That was disappointing. I asked her politely to let them use our toilet quick because we are going out right away and won’t stay long but she wants them out pronto! She could have just warned us that next time it is not allowed. She should know how to deal with customers with respect at least. I have stayed in other Ibis hotels as well, and nobody treated us the same way she treated us.

We stayed at Ibis Al Rigga for 2 nights and overall had a very pleasant stay. The room was not very modern, but it was clean, well-maintained, and comfortable. The staff were generally friendly and helpful, especially a housekeeping staff member from Nepal whose name I unfortunately do not know. He provided excellent service throughout our stay. His welcoming smile, positive attitude, and willingness to help made a very good impression on us. There were a few areas for improvement. The air conditioning was not cold enough during the night, and we felt warm while sleeping, although it worked better during the daytime. Also, on the day of our arrival, we passed two housekeeping staff members in the corridor. They were busy talking on their phones and did not acknowledge or greet us. A simple greeting or welcoming gesture would have created a better first impression and made guests feel more welcomed. Despite these minor issues, we enjoyed our stay and appreciated the cleanliness of the hotel and the excellent service provided by the housekeeping team. Thank you for making our visit comfortable.Reception staffs are good, check in by one girl, she is professional and checked out by Mohammed, nice gentleman

Was so satisfied And good communication..the Stuf very kind 🫡

Stay was memorable I really liked the overall stay. I really liked the room and everything was great specially syed and Megha are amazing they were fantastic and fabulous

Very nice stay at ibis hotel. Rooms are cleaned and bed very comfortable. Special thank to staff Mr. Sayed for great help and demonstrating professionalism. Recommended to every one..............................................

Another Very Comfortable Stay at Hotel Ibis, Al Rigga. Conveniently Located, Well Managed and Guest Friendly Hotel. Outstanding Support from Mr Sushil (Front Office) and Mr Vijo (IRD). Very Smooth Check-in by Mr Junior and subsequently, great assistance by Ms Shoon & Ms Pragya. Overall, a good team running a good hotel.

I stayed at your hotel the day before yesterday. Overall, my stay was very good; the reception staff was extremely helpful, and the rooms were clean and well-maintained. However, I faced significant issues with the Room Service (IRD). ​Late at night, when we needed ice urgently, we were told the restaurant was closed and were advised to order from outside. At that time, no one mentioned that ice was chargeable. Later, I was surprised to find out it was, especially since this is the first Accor property where I've encountered a charge for ice. ​The coordination regarding food was also quite frustrating. I called at 10:30 AM to order breakfast, but was told to wait until 11:30 AM because the buffet was still on. When I called again at 11:40 AM just to order fried rice, the staff told me I could only order at 12:00 PM. It felt like the service was running according to the staff’s convenience rather than the guest's needs. Only after I called the reception and they intervened did the IRD finally accept my order. It felt as if we were being treated like we were eating for free, despite being paying guests. ​Additionally, the TV in the room was not working properly and felt quite outdated. I would also prefer if dental kits were already placed in the room, as I had to wait a long time for one to be delivered. ​While the housekeeping was good and eventually served everything we needed, the room service experience was disappointing. I hope you look into these coordination issues, though the rest of my stay was wonderful."

Nice and perfect hospitality Nice reception team ,Spatially Mr.Omar

Receptionist Shoon provided excellent service—friendly, professional, and always attentive. She made every interaction smooth and welcoming. Truly a great first impression of the place!

Iwas staying in room 738 and the check-out process from the hotel today was simple for about 7 days, but the hotel is excellent, apart from me, during the site, it is distinguished by the calmness of the staff and the treatment of the staff is very beautiful, especially Mr. Omar and Mr. Ramadan in the reception , they are always interacting and meaningful with their friends and brothers and they have great professionalism in dealing with them. Thank you very much.

It was amazing experience check in with Su . Good customer service and nice stay . Definitely i will come back. Thank you Su for your service.