IBEROSTAR WAVES CIUDAD BLANCA

This is by far the best family resort we have ever been to! Everything about it has been amazing from the moment we arrived. The hotel is spotless, the beach is right on your doorstep, and the food is incredible. There is so much choice, and it changes every night. We loved that lots of it was cooked fresh right in front of you. There was something for everyone. The entertainment is brilliant too, with something going on from 8am until 10pm every day for all ages. Whether you want to join in or just watch, there’s always something to do. A special mention has to go to Ayoub on the bar. He really made our holiday extra special. He always went above and beyond, gave us amazing service, and became great friends with our son, even playing football with him. It meant so much to us. Adriana also deserves a mention. She was always smiling, so friendly, and definitely didn’t hold back with her generous pours! The entertainment team were fantastic, especially Andres, Nikola, Lili and Casper. They all work so hard every single day, but they always made time for us and gave us that extra bit of attention that made our holiday even more special. We honestly couldn’t fault this hotel and will definitely be coming back. If you’re looking for the perfect family holiday, this is the place to go!

We had a wonderful time here on holidays. The pool was great and the beach was out of this world. A special mention and thank you to the chef - our child has a dairy allergy and he was extremely accommodating. He went above and beyond for us, preparing meals especially for our child every day in line with their allergies. It was very much appreciated and we could not have asked for more!

Great all-round experience with super-friendly and attentive staff from reception to cleaning staff. Decent comfortable and clean accommodation with a terrace, facing the beach. Copious selection of food literally for all taste buds. The only down side is parking.

I’ve been coming to this hotel for many years, and it has never disappointed me. Every visit reminds me why I keep returning. The staff are genuinely fantastic—friendly, helpful, and attentive—and they go out of their way to make you feel welcome. They create such a warm atmosphere that it truly feels like a family hotel rather than just another holiday resort. This time I stayed in a room with an incredible view of the beach, only around 20 metres from the sand. Waking up to that view was a real highlight of the trip. The gardens are always beautifully maintained and are a credit to the hotel staff. The facilities are a little dated, but everything is kept spotlessly clean. The food offers plenty of choice. After so many years of visiting, it’s wonderful to see that the hotel continues to maintain such high standards. I wouldn’t hesitate to recommend it and I’m already looking forward to my next stay.

All is very very Good in specially Food🔥🔥🔥

Travelled here for a week as a vegan family of 4. If there was an option of 3.5 I would give that, 3 seems too low and 4 seems too high. Considering the price we were disappointed to have some issues like a broken travel cot (that they tried to find a replacement for but couldn't, took several hours, very tired and upset baby, next day someone was able to fix the broken one), and black out blinds that we needed to get someone to tape to the wall so they would work. Beach location is great, pools are good, food was nice but very samey for us as vegans. Would really have appreciated some variety at breakfast such as vegan sausages, tofu, or a pastry. There was some variety at dinner, and the vegan cake was appreciated by my toddler but the kids still lived on tomato pasta mostly, vegan paella was amazing but not offered every day. Kids entertainment was good when it was on but always way too late, wish there was more things in the day and some actual targeted kids entertainment around 6.30/7. There was a pool disco 5.15-6 but at that time we needed to be getting ready for dinner, then nothing for kiddies on the stage which I was surprised at and found a real shame. Highlight was the staff, they are all so lovely and so friendly, they are some of the best staff I've ever come across.

We’ve just returned from our stay and had a really lovely family holiday. The highlight for us was definitely the main pool. It was pleasantly warm, which is surprisingly rare at many hotels. Our toddler usually gets cold after 20 minutes so it was amazing to spend all morning in the pool. The children’s pool was also great, although it was noticeably cooler than the main pool. On the smallest slide, not all of the water jets seemed to be working, which made it quite slow for younger children. The hotel’s location is excellent, with brilliant direct access to a lovely beach. It’s also conveniently located next to a beach café and free public toilets, which was really useful with children. The buffet food was some of the nicest hotel food we’ve had. There was plenty of choice and the quality was consistently good (although sometimes a bit cold). The only downside was the lack of plastic plates and cutlery for younger children. Sunbeds around both the main pool and children’s pool were very tightly packed and often felt like sardines. There are other sunbed areas around the resort, but we preferred staying close to the pools for the children. There are plenty of tables and chairs near the stage area, which is also close to the main pool, and it would be great if more movable sunbeds could be added there and stacked away in the evenings when entertainment begins. Or even better, if the stage could be relocated to a different, underutilised part of the resort to allow even more sun beds near the pool. Every member of staff we encountered was lovely and friendly, from the cleaners and waiters to the reception team and entertainment staff. Their service really helped make the holiday enjoyable. We stayed on a half-board basis, and it was great that the evening meal could be swapped for lunch. This gave us the flexibility to go out and explore in the evenings. One particularly lovely touch was that staff regularly came around the pool during the day offering complimentary treats such as fresh fruit, fruit kebabs, smoothies, waffles with chocolate sauce, ice cream scoops and cones. Another fantastic feature was the number of chilled water stations around the resort. There were filtered cold-water fountains by the pools, in the restaurant and on every floor of the accommodation blocks. This was excellent and helped reduce the amount of plastic we used. Our apartment was spacious and more modern than we expected after reading previous reviews. However, there were very few electrical sockets, which was inconvenient. The kitchen facilities were also disappointing, with only a fridge and microwave provided. There was no kettle (although one could be requested), no toaster and no cereal bowls. There were also plenty of additional areas for children to enjoy, including a playground, football and volleyball areas, a covered space with bean bags and a small play area in reception. The only thing we felt was missing was a larger indoor play area with air conditioning, which would have been particularly useful during the hottest parts of the day. Overall, we had a very enjoyable family holiday. The excellent staff, good food, warm pool, thoughtful extras and fantastic location outweigh the few minor negatives, and we would happily return.