Iberostar Waves Averroes

If you're looking for a hotel where the staff genuinely care about their guests, look no further than Iberostar Waves Averroes. We stayed here as a family from 1st-8th July, and while the hotel itself is beautiful, it's the people who made this one of the most memorable holidays we've ever had. Every single day we were greeted with warm smiles, friendly conversations, handshakes, and hugs. Nothing ever felt like too much trouble, and every member of staff seemed to take real pride in making sure guests were happy. They made us feel less like tourists and more like friends returning to visit. The hotel is stunning, with a beautiful reception area that gives a fantastic first impression, stylish décor throughout, and immaculate rooms that were cleaned to perfection every day. The housekeeping team work incredibly hard, and their attention to detail never went unnoticed. The pool is enormous, with a brilliant swim-up bar, and only a few steps away is a gorgeous sandy beach with plenty of sunbeds. The sea was wonderfully warm and crystal clear, making it the perfect place to escape the July heat. There was always something happening thanks to the amazing entertainment team, who somehow managed to keep the energy high from morning until evening while still finding time to stop for a chat and make everyone feel welcome. Some people deserve a very special mention. Hassine and Ahmed at the pool bar were simply brilliant. They always greeted us with huge smiles and somehow seemed to know when we needed another drink before we even asked. Their humour and kindness became part of our daily routine, and they helped create such a relaxed and happy atmosphere around the pool. Mohammed and Lofti, the restaurant managers, are two of the warmest people we've ever met on holiday. Every meal began with genuine smiles, warm handshakes, and often hugs. They went above and beyond every single day, making every guest feel valued and cared for. Hospitality comes naturally to them, and it shows. A huge thank you also goes to Hamza, who looked after us so wonderfully in the restaurant. He would have our table prepared before we even arrived and always welcomed us with such warmth and enthusiasm. His kindness, professionalism, and friendly personality made every meal something to look forward to. The biggest thank you, however, has to go to the Head Chef. My daughter has Coeliac disease, and anyone who lives with coeliac disease—or has a child who does—will understand the worry that comes with eating away from home. Holidays are often filled with uncertainty around food, and finding safe gluten-free options can be stressful. From the very first meal, the Head Chef completely changed that experience for us. Every breakfast, lunch, and dinner, he personally took my daughter around the buffet, carefully explaining what she could eat and making sure she felt confident and safe. He didn't stop there—he prepared fresh gluten-free dishes especially for her and even found gluten-free treats and snacks so she never felt like she was missing out. Watching my daughter feel excited instead of anxious at mealtimes was something none of will never forget. She felt included, cared for, and truly special. As a parent, it's difficult to put into words how much that meant to us. His kindness turned what is normally one of the most stressful parts of travelling into one of the highlights of our holiday. We are so incredibly grateful. If I had to find one tiny criticism—and I really am being picky—it would only be the alcoholic drinks. There was always plenty available as part of the all-inclusive package, but they felt geared more towards speed than presentation. My only real disappointment was the lack of fresh mint for the mojitos... and as a mojito lover, that made me just a little sad! When a holiday ends, people often remember the places they visited. We'll remember the people. To every member of staff at Iberostar Waves Averroes—thank you. Your warmth, kindness, professionalism, and genuine care made this a holiday we will treasure for years to come. You should all be incredibly proud of what you do.

Good points: Hotel grounds very nice Sunbeds plentiful and have nice cushions Pool beautiful but slightly chilly Sea gorgeous and easily accessible Nice modern rooms with blackout curtains Food is pretty good for the price point Bad points: Cocktails are vile, largely undrinkable, very strong with premix juice Staff are pushy, people coming around asking if you want henna tattoo, boat trip, aqua aerobics etc constantly The air con isn’t great in the rooms- there is no way to adjust it really it’s on or off fans high or low People are smoking everywhere and it’s hard to avoid- even the corridors inside stink of cigarettes The pillows have weird lumpy balls in them Overall it’s a nice enough for a short break hotel but I would not come back- if they could improve the drink offering it would probably change my mind

The hotel was a last minute booking but having stayed in Iberostar hotels before we thought we would enjoy this, unfortunately it wasn’t our thing. We like a peaceful rest and this was on us we didn’t realise there was one pool and it at times could be very loud. Our room was a recently refurbed one and was lovely. Gripe was why was there no hand soap in the toilet? Soap shampoo etc suppled in bathroom not nothing in the toilet: our fridge did not work and for a 4 star hotel I expected a kettle and tea and coffee making facilities. Breakfast was disappointing and I’m GF but had no options. Lunch and dinner was good choices ( repetitive ) but good cooked meat and a good selection and desserts looked and tasted delicious according to my partner. The saving grace for this hotel was the lovely staff. They really are the most friendly and nicest people you could ever hope to meet. If I go back to Tunisa, to gets my cash taken from me and at airport I would go 5 star and read the reviews. Like I say it was my preferences and the hotel wasn’t for me but there was plenty going on for guests and the weather was beautiful

Having used the iberostar brand before we decided to book this hotel.And compared to the other iberostars we have stayed in this one was disappointing. The negatives are.nothing to do during the day for children.Star camp was not open.Snack bar not serving ice creams or any suitable children's snacks.All the children have is a small play pool but this is taken over when the Foam Party commences when all the adults decend on the childrens pool. The food in the canteen is repetitive with large queues due to the cooking stations all in a line.in other iberostars the cooking stations are spaced out to eliminate long queues. The restaurant is virtually a canteen with alot of noise. We stayed in the old part of the hotel where the air con worked perfectly but our son and his family stayed in the refurbished part and there air con was very poor where the temperature in there registered 28° all the time we stayed here this was despite maintenance saying the air co was working. The positives are the staff from the pool bar,waiters and maids who are magnificent which make this hotel. As a result of the above negatives we will not return.

Leaving tomorrow. All round very good, and as the headline says, well worth the money. 45 mins from airport. We have been the th3 Iberostar waves in Djerba. This is nearly as good but not quite there….but it’s several hundred pounds cheaper per person per week. Check in no problem. As said elsewhere, rooms could do with a freshen up, but perfectly acceptable. No noise at night. Aircon nice and cold. Buffet food good quality, could be hotter and colder. Didn’t try the a la carte. No one hangs around for tips but 10 dinar (£2.50) every other day here and there is much appreciated…and it’s nothing to us but everything to them. You will always find something to eat quite easily, and never go hungry, breakfast 630 till 10 then the outside food bit at the far end near the stage opens up from 10-12 with a late breakfast. Lunch 1230-230 then again the outside is open 3-5 with pancakes and pizza and salad etc. Dinner 7-930 Then apparently a late dinner 10 till midnight. Drinks were ok, white wine perfectly ok, and rather than doled out by the glass, they give you the bottle. Quite right. Beer ok. Cocktails as usual just sweetened syrup with some colour and a bit of alcohol….bu5 it’s an alcohol free country so that’s that, and fully expected. Pool area is superb, pool lovely and warm, no problem getting a sun bed. Beach is lovely too, plenty sun beds. Nowhere is very far it's not a huge hotel. Special thanks to…. Bilel our waiter in the restaurant, he works the far end of it. he was always attentive without ever being intrusive Out by the pool, Mohammed the lifeguard sorted our loungers for us every day And the drinks waiter, Hossein, out in the pool area was always on the go and smiling happily, kept us supplied all day. Would definitely return, for the price paid it was a good value, very nice holiday.

Second time at this hotel and was great.great location,good atmosphere.rooms are clean and spacious however rooms are a bit dated but are in process of renovating them very little noise from work.staff are all very friendly.a special mention to Ben lifeguard does anything to help,hazzmine,Ahmed pool bar very attentive always there to serve you.kimo ,spiro from entertainment team,very talkative and you are never pushed into doing anything,we see them not as staff but friends a credit to the company.food is good never had problem with it,gardeners and cleaners work hard to keep place clean,cant wait to go back next year and see renovated rooms

Very Nice Hotel ,Nice room ,gut People,but the food can be better and more hot.

We come our first time in tunsia and we like the hotel really So clean... Friendly stuff amazing and clean rooms good animation they work hard big thanx for spiro and all team animation

Good 4 Star hotel. Came here with my family including a 2 year old. Staff were very warm and Friendly. Room was clean and spacious. Good shower size. Good bidet and toilet. Just a note, there is no sink in the toilet but there is one in the shower room. Food was good. Buffet has some good options. Though I would say that the labelling on the food could use some improvement (just need to make sure everything is labelled). A la carte restaurant was superb. I had a sea and pool view which was exquisite, however the noise from discos and events can easily permeate through the room, but it wasnt so bad. Location was absolutely prime, next to the beach so very convenient. And the atmosphere was good too, very warm and friendly. Amazing staff, special shout out to Lofti who was very kind and supportive. Hamza in catering was very helpful and Fatma in house cleaning did a stellar job every time. Mohammed in reception was very warm and welcoming too! Happy to come here again! ——————————-//——————— Some suggestions for the hotel to improve the experience from 4 star to a 5 star - upon checking in, please tell guests about the towel cards so they can pay the deposit then and there rather than them having to come back again and go through the hassle of changing money (they could do it when they first check in) - tell guests that a) you dont change back from Dinars into EUR, GBP or USD and b) they need to hold on to all reciepts after coverting currency if they want to change it back at the airport. - discos and event music doesnt need to be so loud it can be a bit lower especially at night time. For Guest travelling - please take note. - might be better to bring your own beach towels. You have to change currency to 20 dinars for a towel deposit, problem is they dont let you change it back into your home currency. They do it at the airport, however you need a reciept to do that. So PLEASE KEEP HOLD OF ALL RECEIPTS if you want to change back into your home currency. Otherwise the airport will confiscate your Tunisan Dinars. Other than that it was a good experience and happy to bring my family again!

Had an amazing weekend here! Big shout out to Ahmed at the pool bar. We had a room with the most perfect view too. Fab food and drinks. The evening fire show was great also.