Iberostar Selection Kuriat Palace

Outstanding hotel, service impeccable. Food to die for. Best animation team EVER !!!!! Really gona miss them xx

We got there around 9pm and our passports and luggage were taken and we were shown straight to the restaurant for some food. We had a couple of incidents involving 3 German guests who were awful to guests, intimidating, rude and not polite to staff either. I understand there were several complaints but the hotel staff and management resolved this after a couple of days. Once this was sorted it was definitely more relaxed and you could enjoy the hotel and pool area a lot more. There were a couple of issues with the room, mini fridge did not work correctly and we had ants later in the week but these were sorted within hours and no other issues. Food is always hot, well cooked and the restaurant staff and chefs are very busy but always deliver and very polite and friendly. Good selection, can be a little repetitive but you get that with food when cooked at home. All in all great food and drink. Found the hotel clean and tidy and spa was nice but spa pool was chilly. Beach was absolutely beautiful and you could walk out for quite a way before it got deep. Staff were great, Salem was a great little cocktail maker and should be a bar tender as his cocktails were lush. Ali the waiter who works on the bar was also friendly and both couldn't do enough for you. The lifeguard (forgotten his name but had a bald head and always wore sunglasses) was also very friendly and helpful and again could not do enough for you. Also the entertainment staff were great, Luca, Navy and Abdoo were always chatty and wanting you to join in, great little team. The room was large and very nice as we did Star Prestige. Bed was very comfortable, shower was lovely and bathroom was huge. All in all a great room to stay in. The only negatives are there seem to be a lot of flies in the restaurant so maybe some fly control inside and also lots of mosquitoes so take plenty of mosquito lotion! Would l return...absolutely 😍. My partner loved it. All in all a great all inclusive stay for a week, beautiful place, lovely staff and great for some R n R. Will return in the future

Absolutely amazing hotel. This was our second time visiting and still felt as good as the first. Staff are all so welcoming and friendly.

Good service friendly staff good experience

This is a great hotel, but it is not a 5 star. The general cleanliness is first class as are the staff. All of the staff work tirelessly to help you enjoy your stay and a shout out to Luca of the animation team who is fantastic. The food is buffet style except the one night in the a la carte restaurant and is of excellent quality and plenty of it. The all inclusive beer, wine and prosecco are perfectly drinkable. The outside seating area in the buffet restaurant is spoilt by smokers as this is not Europe and they puff away and there are lots of them. The beach is perhaps the best I've seen in the Mediterranean and on a par with a Caribbean beach. Soft sand and a gentle gradient in the sea, no rocks or sea urchins. Just fantastic, and the water sports are cheap compared to European resorts. The main swimming pool is excellent and very large. Kids, and there are a lot of them tend to keep away from the main pool and stay in the kids pools where there are slides and entertainments. It is worth noting there is an International airport directly across the main road. Our room was called a garden view when it should have been called airport view. We're not talking Gatwick numbers of planes but they do take off periodically throughout the day. They all circle on take off and fly over the top of the hotel. Not overly noisy but you will notice them. The planes landing and reverse thrust is the noisy bit, particularly in the night. Would that stop me returning, probably not. Overall a solid 7/10 for me, just a shame about the airport proximity, smokers and too many children for me. However the staff, food, weather and beach could tempt me back.

This is our second stay at Kuriat Palace and can’t recommend it highly enough. Customer service from reception, room cleaners, waiters and bar staff was second to none. Buffet choice was varied and quality of preparation and display made it a joy to visit the restaurant. Will certainly be returning for another unforgettable trip.

They have music blaring 24/7 making it hard for anyone to communicate. Made it even harder to sleep as the music was playing till at least 10 pm each evening. I’m sure the hotel 5 down from here could hear!

Amazing experience! Had the best time ever here. Animation team were incredible and always on it, Navy especially always went out his way to make sure we were all good and if we needed anything. Service from everyone and each bartender was incredible too

Check in: Upon arrival, the hotel immediately gives a 5-star “wow” factor. Check-in was smooth, quick, and efficient, and we were welcomed with complimentary drinks, which was a lovely touch. Room: We stayed in Room 358, a family room. Personally, I think all family rooms should include a bath, especially for those travelling with young children. Unfortunately, our room had an ongoing issue with ants. We cleared them daily, but they continued to reappear throughout our stay. On the positive side, the air conditioning worked well, there was ample wardrobe space, and the room was cleaned daily with fresh towels provided. A special mention goes to our room cleaner, who did an excellent job throughout our stay. Food: Breakfast was disappointing and not particularly child-friendly. There were limited options for children, although on a few occasions chicken nuggets and fish fingers were available during evening buffet. Lunch and dinner our server was Nacuer he was excellent, the food was much better quality and variety than breakfast. Pool Snack Bar: The pool snack bar was a great addition, serving popcorn, waffles, chips, ice cream, and candy floss throughout the day. Drinks: There was a good selection of both alcoholic and non-alcoholic drinks. However, it would have been more convenient to have a physical drinks menu available at the bar rather than relying solely on scanning a QR code. Spa: I intended to book a treatment at the spa, but there were no staff members present when I visited. As a result, I didn’t return to make a booking. Pool Area: The pool feels quite cold when you first get in, although you soon get used to it. There were plenty of sun loungers available at all times, which was a positive. Overall experience: While the hotel has some excellent features and hardworking staff, I personally wouldn’t rate it as a true 5-star experience. The main reason is the limited food choice and variety, particularly for children. My daughter is a fussy eater, but even as someone who isn’t particularly picky, I found the food options quite restricted, with a lot of sea food options. A small improvement would be to install clocks around the pool areas, as there wasn’t a single visible clock outside, which would be useful for guests. I also felt that some staff members, particularly within the animation team and housekeeping, were quite persistent in asking guests to leave 5* reviews. Overall, despite some positives we had a lovely holiday, but the limited food variety means I would be unlikely to return.

Just had a week at this fantastic hotel, all the staff were great especially the animation team. Everyone went out of their way to accommodate you. The hotel was spotlessly clean including the room. The food was what you would expect from an all inclusive buffet. One staff member ChaCha was fantastic and went out of her way to make us welcome. We will definitely be going back.

We had a fantastic stay at Iberostar Selection Kuriat Palace and would like to thank the entire team for making our holiday so memorable. The staff were incredibly friendly, welcoming, and always ready to help with a smile. A special thank you goes to Riadh, who was exceptionally kind throughout our stay. His warm hospitality truly made a difference, and at the end of our holiday, he even gave us some lovely gifts to remember our stay, which was a very thoughtful gesture. The animation team did an amazing job every day, always doing their best to keep guests entertained with activities and a great atmosphere. The waitresses and waiters were also outstanding, constantly making sure everything was perfect and always looking after us with great professionalism and kindness. I would also like to thank the kitchen team and all the staff working behind the scenes. The food was excellent throughout our stay, with a great variety of dishes, fresh ingredients, and high-quality meals every day. Their hard work and dedication played a big part in making our holiday so enjoyable. I would also like to mention the cleaning staff, who did an excellent job not only in our room but throughout the entire hotel. Everything was always spotless and well maintained. The lifeguards were very helpful as well, always assisting guests with umbrellas and sunbeds and making sure everyone was comfortable around the pool and beach areas.Thank you Zidan and Amin. The spa team was wonderful too. The ladies at the spa provided excellent service and helped us enjoy a very relaxing experience. If I could suggest a few improvements, the first would be regarding the water provided in the rooms. For a 5-star hotel, I expected complimentary bottled water to be replenished daily. As someone who drinks a lot of water, having to regularly refill bottles from the filtered tap water stations was a little inconvenient. Another area that could be improved is the gym. The fitness facilities were quite limited, with only a small number of machines available, and unfortunately some of them were not working during our stay. I think the hotel could benefit from investing more in the gym area. It would be even better if the gym were located in a more open space or somewhere with a beautiful view, as this would create a more motivating and enjoyable environment for guests who like to work out during their holidays. Overall, this was an excellent holiday experience. The outstanding staff, beautiful facilities, and great atmosphere made our stay truly enjoyable. We would definitely recommend this hotel and would be happy to return in the future . P.S The location is perfect, just 5 min walking from airport .