Iberostar Selection Jardin del Sol Suites

I can only comment on the ‘Prestige’ booking that we chose. Those little extras made our holiday even more special. A glass of Cava or something on arrival and a discreet Room/card bracelet , and great welcoming reception staff. Our Junior Suite room was fabulous, spacious, balcony with sea view exceptionally clean . Beautifully soft towels, dressing gowns and slippers , free drinks bar (1st day), hair dryer, straightening tongs, clothes steamer etc. Great food, superb members of staff and exceptional service. Great areas for relaxation, swimming, Spa, Gym and entertainment throughout the day and evening. And So much more ……….

My wife and I returned yesterday from this very good hotel 5 star it’s not but it’s a very good 4 star We stayed in Star Prestige junior suite on the 6th floor of block 2 The room was excellent ,spotlessly clean and fantastic views along with a daily re stocked mini bar and huge bed It did have a whirlpool bath but never used it All staff members are brilliant. From the pool man, bar staff. Reception and cleaners and waiters who always made you smile. The food is excellent and very good quality as is the wine spirits and beer. Pools in Star Prestige are brilliant and so are the two bars there and run with serious commitment to making your stay trouble and hassle free Those are the positives The negatives. Being Star Prestige and all inclusive I did not expect to pay for food in the Prestige bar when we were too late for lunch in the main and only restaurant Star Prestige gives you two additional bars to the main one and two pools. That’s really it. Everyone eats in the one main restaurant Club and Star prestige level in other hotels gives you much more and if we would return to this hotel I would not pay for Star Prestige again. Sun bed wars. Yes this hotel is no different to any other. In fact I would say it’s worse. The management need to stop people putting towels hats etc on beds to reserve them The night before and stop people putting towels etc on beds at 0700 and not returning for hours Especially in the Star prestige pools it’s . Crazy No background music even by the top pools. Apparently people complain that music is being played. Why. There’s no atmosphere there at all Entertainment. The hotel tries its best but it’s not good apart from the Rock Group and the Fire Show. The others were awful Lastly. A 5 minute walk down a slight slope from the hotel takes you to the little square with a really good supermarket which sells everything, a couple of bars and restaurants however it is very run down and scruffy, of course the hotel cannot help that but it’s just for information. We met some really good people especially Julie and her husband and Rob and Rose Would we stay here again. Honestly yes everything mentioned above are not complaints but constructive criticism. but they would have to provide better entertainment and stop or try to prevent Sun bed wars and improve Star Prestige not just offer two pools and all inclusive should mean all inclusive like other 5 star hotels By the way Palma airport. Absolute nightmare along with Cardiff.

Omg wow wow wow just got back from a week at jardin, words fail me, I’m 55 yrs old and I have been a lot of places but this place blew my mind.. it’s my 2nd time here but my older kids came last time so they were still asking me to do things grrrr, but this time it was just me my sister, mum,dad and my auntie uncle and cousin, “the older family”, I have never been so relaxed in all my life it was absolutely heaven! paradise! amazing! I’ve been back a week and to sad to write because I loved it so much, shout out to Jose marko and Jesus in the restaurant just lovely people so attentive, I did choke on the last night on a lobster shell and I don’t remember much but apparently Jesus ran over and gave me the Heimlich manoeuvre, which removed the shell, I want to thank you all for helping me that night , I thought I would die haha at least I would have died happy, so thanks Jesus xx and back to star prestige esme and Phillip are the best so lovey and helpful and they make sure you have an easy check inn, also Joel the butler he’s so nice so tip the case men because it’s hard job and they don’t stop working, also we can’t ever forget the lovely staff at the prestige bar with E’salaman waiter he’s so lovely and anyas and Nina love you girls.. they looked after all of us all day on our balanaise bed and in the pool, and obviously Phillip on star prestige putting up with all my emails, well I’m coming back in June 2027 for 10days so I will let you know where I want be this time 🤣xx thanks to you all for giving me a week of absolute heaven From me and all my family of 7

We had an amazing stay at this hotel and would happily recommend it to anyone. The staff were incredibly friendly, welcoming, and always happy to help, which made us feel at home from the moment we arrived. We’d especially like to thank the restaurant staff, particularly to Montse for their excellent service and warm hospitality. The food was absolutely 10/10, with plenty of choice and excellent quality throughout our stay. The views from the hotel were stunning and made the whole experience even more special. The entertainment was also fantastic, with something enjoyable every evening. Overall, we had a wonderful holiday and would definitely return. Thank you to everyone at the hotel for making our stay so memorable!

Another fabulous visit to this super hotel Reception and check-in excellent Rooms were as expected - high standard with vast amount of space - very clean and love the beds as are very comfortable The rooms were serviced early and thoroughly every day Lovely that rooms were available early Restaurant and bar area super The majority of the staff go above and beyond to ensure you have a special stay The pool area very relaxing although very busy and at times there didn’t appear to be enough sunloungers and parasols ? I love the fact there is no smoking around the sunloungers or on balconies making a very pleasurable experience The filtered water on each corridor is fabulous The food was superb and varied as usual All in all a fabulous holiday Unfortunately one of our party had an accident in the hotel and cut her arm - I was surprised when they asked about first aid at reception they could only suggest the lifeguard ??? Fortunately there was an A and E nurse staying at the hotel who was amazing and gave advice to see Dr in Santa Ponca who put 6 stitches in the wound (highly recommend the Dr) perhaps this is something that should be looked at ? My only wish Would be if you could get sunloungers with cushions as they can be uncomfortable and the outside toilet is best avoided !! Am returning in September and will definitely be back next year also

Just returned from a nine night stay at this amazing hotel. This was our fourth stay over four years. We stayed in a standard room with sea view. Half board. We booked with Jet2. I can’t fault anything with our holiday. The hotel, the food and the staff are brilliant. The choice and selection of food at breakfast and dinner was amazing. Many of the staff who work at the hotel have been working here for quite a few years. It was lovely that they recognised us from our previous holidays. As others have mentioned, there’s a problem with people reserving sun loungers. But management seemed to be doing something about it. It didn’t affect us that much, as we always managed to find a couple of lougers and a parasol no matter what time of the day we ventured to the pool area. Drinks at the hotel are quite a good price. Probably the same as the bars nearby. If you like cocktails try a bar called Sip-Haus. It’s not far from the hotel. Across the road from the taxi rank. Great cocktails and owners. I would like to mention some of the staff who stood out to us. Carmen, Philip and Sherif on reception, plus the other receptionists who’s names I have forgotten! Sorry! Bar staff and restaurant staff, Diego and his sister Litzy, Juanma, Ivan, Abdu, Ana, Fernando, Montse, Justo, Antana, Maria on the omelettes. The lovely Brazilian lady Neida who showed us to our table most days. Special thanks to all of the staff who worked in the restaurant. All super friendly and helpful with any questions that we had regarding the food. The cleaners work hard and do a great job. If you are looking for a lovely hotel in the Costa de la calma area of Santa Ponça, look no further. I highly recommend this hotel. Already looking into booking for June next year.

Absolutely amazing time in this hotel: amazing views, sea gorgeous, spacious and clean room, outstanding food and the service was above and beyond anything we could have imagined. The staff were all so friendly and efficient, particularly thanks to Alexis by the pool and Dylan and all the staff in the bar. From the moment we arrived we were looked after and had the best holiday. Beautiful area and easy to get taxi into nearby towns. We were slightly younger than lots of people staying, but that didn’t matter at all, everyone was so friendly and we all had the best time. Thank you all so so much- we will be back!

Beautiful hotel good food a little disapointed in the rules we were all inclusive but if ya wanted lunch downstairs and outside you had to pay also no smoking anywhere bad habit i no there was a small table on the bottom floor i could not reach to sit at it we was on floor 5 my mobility very poor went to see tbe manager but rules are rules we were told we were given a mini bar and was stocked each day only later to be told it was only free on the first day nothing was put in any information at all which was a shame but saying all that the staff were amazing especially a bar lad called andros i think he did eveything above and beyond for myself and all the other guests absolutley brilliant however we will notbe returning

Just back from break at this beautiful hotel.Our 4th. What a gorgeous location The rooms are so good My fave, whichever you go for..All have a sea view To sit by the pool and look out at the bay is bliss The hotel is also spotlessly clean Now the staff. From chambermaids to maintenance man to managers they are all always great at their job Shout out to Katerina, in charge of bar and restaurant, Jaunni in the restaurant was so much fun Dylan and Ivan in the bar were always there looking after you Alexis who served around the pool was the best One point though. The food was definitely up to the standard of past years….lots of it very varied, but we were just a little disappointed

Staying here as a group of 5 all family. The location in regards to the view you could not ask for better in fact one of the best views we have ever had. Wouldn’t advise it though if you are not very good on your legs it’s quite a walk into the town either by road or sea path unless you don’t mind taxi fees. When we arrived we were greeted with a nice cold drink and check in was quick and friendly. I found the rooms to be rather dated. We had a separate bedroom from the living room which I like and separate air conditioning units which is good. The bed was large and comfy with nice white crisp sheets and there was a tv in there as well as the living area. There is not a lot of room at the bottom of the bed to get round and only a wardrobe containing the safe no drawers at all which I found a bit odd and no usb sockets anywhere in the room don’t forget your adapters. The living area is comfortable with a sofa, coffee table and a large shelf under the tv with 2 stools to sit on and use as a table. In the middle of the room is a big white elephant jacuzzi bath the jets are all dirty and the bath itself badly stained it looks an health hazard I certainly wouldn’t use it. Not only that it is clearly visible from the entrance door. Kitchen area contains a fridge with the mini bar in that you have to pay for which I was aware of as it was listed with an * in the description but what I was surprised at was it says tea and coffee making facilities but you are not provided with any tea bags, you are provided with 4 coffee pods for the coffee machine but there is a note with them saying if you want any more it’s 6 euros for another 4 pods, this is a first for me I have stayed in all sorts of accommodation and never once not had tea and coffee provided. Shower area contains shower and toilet approximate size 5ft x 4ft for a guess the shower itself is a good size but the water pressure is not great and the toilet is sat at an angle to the shower, when you get out there is minimal room to get dried which seems bizarre when there is so much wasted space with the jacuzzi. The sink is between the shower room and the jacuzzi it’s a good size but the towel rail is fastened on the sink front so if you are small in height like me it’s quite difficult to use even to clean your teeth. It’s nice and quiet most of the time the only down side is the noisy outside doors they slam shut and if you get someone next door that can’t shut a balcony door without slamming it. We found our cleaner very friendly and she kept the room nice and clean and made sure we were well stocked up. We were half board and only ate in the buffet restaurant we found the breakfast and the evening meal very good lots of choice at both. Gluten free options, vegetarian, vegan, several different types of milk as well as soy yoghurt in the morning and porridge with different milk. Plus unlike a lot of places the food was always piping hot. The staff in the restaurant are very jolly and helpful a big shout out especially to Montse who was very friendly and couldn’t do enough for you.

Positives The hotel is spotlessly clean - rooms and communal areas Staff are very pleasant and will always stop to chat Prestige suites are a fabulous size with a lovely balcony to enjoy the most amazing view of the bay. The hotel is quiet - no issues at all with noise or sleeping. Food - we were staying bed and breakfast but also had lunch in the hotel a few times. It was always fresh, well prepared and plentiful. Portion sizes are huge. The breakfast buffet was lovely - very spacious and well laid out and everything was replenished regularly. Negatives Sunbeds - there do not appear to be enough for the number of guests staying in the hotel. As a prestige guest we had access to a separate area but that was reserved very early in the morning. The sunbeds are also in need of an upgrade. A cushion on top would make all the difference in comfort. There are also not enough working parasols for the number of sunbeds which also adds to a morning reservation rush. At a minimum there should be a parasol per two beds but unfortunately that isn’t the case. Shaded areas also get reserved so you cannot switch between areas easily. Staff do try to help but without additional resources their hands are tied. App bookings - we were advised on check in to use the app to contact reception. We did this to book a taxi and the request was marked as received and actioned. We waited 30 minutes past the requested time for our taxi, being told it is coming. It was then discovered that the hotel had not booked our taxi as suggested, and we were told the app did not guarantee a booking! Unusually other guests managed to have their taxi app booking actioned. Perhaps we were just unlucky but this meant we missed our restaurant reservation which was very disappointing. Over all the hotel is lovely - an accurate 4 star property which with some improvements may be 4 star plus.

Amazing position with gorgeous views across the bay. Comfortable beds, spacious rooms. Breakfast buffet is excellent, lots of choice. Star Prestige is must - 2 lovely pools, great lunch menu and don’t scrimp on the portion sizes! A mention must go to Denise on the top bar - what a lovely girl, always a smile. That goes for all the staff to be fair. 2 little improvements - a bit more storage space in the room (travelled with my mum, bit short on drawer space) and the age old problem of sun bed reserving 🫣. Towels on beds at 6.45 in the morning! Why?! Would be great if the 45min empty sun bed rule was enforced. Other than that, would definitely return, but would get a room with a swim up terrace or a roof terrace room to guarantee a sun lounger 😎

I visited this hotel last year with my daughters, this year I had a week with a friend. The staff are very friendly and respectful, the rooms are clean and the beds are comfortable. All rooms have a view of the bay and there was no fight for a sun-bed. The activities are unusual and enjoyable. There is a lovely gym. The best part of our holiday was the food, it is varied and delicious, there is something for everyone and it is good quality and plentiful. We had half board and it was more than enough. I would like to try the Penthouse suite on my next visit, but the room we stayed in was lovely. The drinks were limited as I didn’t have a decent cava or white wine in the bar. They sold house white which was very sweet and the rose cava was also very sweet. I just drank water for most of the time on my visit with the occasional wine with the meal. The hotel is well positioned for buses to Palma and a short walk into Santa Ponca with shops and a lovely beach. The hotel was very relaxing and the staff service drinks by the pool. I would definitely go back to this hotel as it was wonderful.

Great holiday from start to finish Arrived 7th June lovely warm welcome from reception staff with glass of Cava on arrival-lovely touch. Lovely clean spacious room, we were pleased with this due to 3 of us sharing a room, they were slightly dated but this did not stop us from feeling comfortable and enjoying our stay. Lovely comfy beds and crisp clean soft cotton bedding. Fabulous views from the wide balcony.. we stayed in the junior suite half board. The pool area was large but after the first couple of days realised we would not get a sunbed unless we ventured down to the pool early to put on the towels, this seemed to be the theme when we first arrived. The food was so tasty with plenty of choice. Every member of staff were so helpful and friendly. 15 minute walk in to the main part of Santa Ponsa but you will find a few bars shops and restaurants only a short stroll away. We did go to the beach which was lovely .. but found we were able to get in to the sea from the hotel down a ladder which was great. A negative - shower a bit temperamental. Would have loved for the sunbeds to be more comfortable- a mattress on sunbeds would be a great ! But was told if staying in the prestige you do get the comfy sunbeds. Overall a fantastic hotel, the positives definitely outweigh the few little negatives. We will definitely be returning, thanks for a great stay !!!

Recently stayed here on a short 3 night break for our anniversary. We booked only b&b in a non SP suite,  but since booking last year decided that we'd be open to upgrade to half board, All inc or SP on check in, if any deal was offered? Check in was nice,  leisurely seated chat with glass of cava, staff lovely and welcoming. However, we were not asked if we wanted to upgrade anything, neither board or to SP, so we didn't bother. We were on the top floor just along from reception, in a suite with bedroom. The room itself was ok, although all the dark tiles and brown wood seemed a bit dated these days. A room refresh to all white would work wonders. We stayed at Verdemar last time,  take out the whirlpool bath and it's basically the same room, the hotel felt special but the room didn't. The bed was huge,  2 singles pushed together, we loved the ceiling fan, silent and very cooling at night so didn't need the AC going all night to sleep, separate AC in bedroom and main room which both worked great. Mini fridge was pre stocked with few beers and cokes etc and the prices weren't that bad. Tv had a few UK channels if you need it,  bbc, itv, etc. I liked that the safe and wifi were included,  always feel it's a right con when you pay hundreds to go on holiday,  then get charged extras for simple basics like that.  The balcony was small, but usable, and in the sun all day, with amazing views across the bay. Problem with being on this floor, was the view directly down was just the huge SP balconies below and people on sun beds or in their hot tubs. Had no view of the pool area etc. Also all the balconies had lights fixed on from dusk till midnight every night that you could not turn off, the place was lit up like the starship enterprise, which attracted bugs. Would rather have control of the balcony light. The standard pool was lovely and warm every day, with a very quiet and chilled atmosphere, only ever half a dozen or so in the pool, always near silent,  very laid back and relaxing, with no kids running about screaming, just the instagram famous resident ducks. There are random signs by the sun beds saying you can only reserve them for 45 mins, but this was not enforced at all,  people put towels down well before 8am then went up for breakfast. Beds were nearly gone from 9am thru to the early afternoon, with only some becoming free around 3pm onwards, which was fine for us anyway as we usually go out in the day and go to the pool later anyway. Breakfast had loads of variety, but was mainly continental, the only sausage were tiny grey frankfurters which i did not like at all, and the bacon was heavily smoked. Everything else though, was lovely. Loads of happy staff about, singing to themselves and all very chatty. Was nice to enjoy a relaxed breakfast sitting out on the terrace overlooking the bay. Overall we had a lovely stay here. The hotel is great, set in lovely surroundings, nice and quiet but just 15 mins walk from the resort, plenty of places to eat nearby if you are only b&b, the staff are amazing, all really friendly and will do anything to help, the room was nice but a bit basic. The only one gripe for us was that the room doors don't have any soft close hinges or elbows etc to stop them slamming shut, and boy do they slam big time. Being woken at 1am by the massive bang of your neighbours door slamming shut when they come back every night isn't great. Aside from that we had an lovely few days, and would happily return here again.

My husband and I have just returned from a the night stay at this hotel. We were celebrating our 20th wedding anniversary. A very friendly welcome on reception with cava and strawberries offered. Lovely gesture 🥂 We were thinking of upgrading but were still undecided but after not being offered this at check in we decided against it. Our room was on the top floor and the views of the bay are stunning! Only thing we didn't like was overlooking the hot tub rooms below us. If we had paid extra for one of these rooms I certainly wouldn't have felt comfortable being so overlooked. Breakfast was by far the best buffet breakfast we have ever experienced with the amount of choice and the quality of the food. One of the waiters was so happy, singing every morning as he worked, always chatty. Lovely to see. The pool area was so nice, very quiet although sunbeds do get reserved early, sunbeds were nicely spread out though and plenty of shady spots if needed. You could enter the sea from the hotel either by going down a ladder or jumping in. The sea is quite deep here. The pool itself was a lovely temperature and we enjoyed it early evenings. The addition of the resident duck family was quite cute 🦆 After deciding not to upgrade to all inclusive we ate out in the evenings. The restaurants near to the hotel do look a little shabby but the food was delicious, especially El jardin and Gaucho. Further down towards the strip were some more good restaurants.. we ate in Xaloc and Pizzeria Italia. Both good food. We didn't rate the entertainment very highly in the hotel on the nights we were there but it was nice to have live music whilst you enjoyed a drink. A lovely experience at this spotlessly clean friendly hotel.

Beautiful scenery and views. Immaculate hotel, with the friendliest and most professional staff. High quality food and drinks on the all inclusive.

My husband and I are looking forward to our fourth visit to this lovely hotel in September. We love the hotel and the staff are amazing. Just one thing spoils it for us…. Given that the majority of the clientele are of the older generation, the lack of a handrail to access the infinity pool is a serious risk issue and an accident waiting to happen. For this reason our last four holidays have been to other hotels but we will return in September in the hope that a small handrail has been installed.

I am delighted with the service, a wonderful stay, we will definitely return.

Lovely hotel,staff and service excellent, room nice and clean serviced twice a day,lovely friendly housekeeper, food and choice excellent, prestige service very good, views are fantastic 😀

Our first time here and in Santa Ponsa. Overall we will be back; it was a lovely break and if a couple of things are fixed it would be perfect. Pros: Beautiful View - the best we've had in Majorca Very kind and friendly staff Heated Spa Prestige Pool and Balinese Beds a perfect addition Public areas very clean and tidy and looked after So quiet - a lovely area and you can hear the sea at night whilst in bed with the balcony doors open Nice and close to the Square where there are some lovely restaurants, handy supermarket and only a 20 min walk down to the main beach in the area (with more restaurants/shops) The best selection of breakfast and gluten free and lactose free milk options I have come across. A lovely omelette station and fresh orange juice/smoothies/cava - what more could you need. Cons: The drains and toilet in the room absolutely stunk. The cleaning ladies did their best (and were fully aware due to them putting the towels over the drains and closing the sink plug holes each day) but it was to the point of you having to hold your breath when going to the toilet. It did make both my hubby and my stomach turn and we usually can put up with a lot. The bath - this was stained yellow, peeling and when we had a bath the ceramic paint came off and there was rusty holes everywhere). This was a big shame as the main reason we booked the hotel was for the whirlpool bath as we were going in the cold weather season and wanted a relaxing soak. The rest of the hotel is amazing, I just think they need to spend some time renovating the rooms themselves, as this is what let them down. We were in block 2, quite to the left (near the heated pool) but you had to go all the way to the other end of the block to get down to the pool level and then walk all the way back up to the heated pool. It would have been great if there was access on the left hand side of block 2 to get out to the top of the hill. That's it from me; I'm sure you all will have a lovely time.

Had a short 4 night stay recently, and left as a very happy guest. The hotel is lovely with great views onto the Bay Area. Rooms are very spacious and great size balconies for your evening drink. Everything was pretty much effortless, food was of a really good standard with plenty of options at breakfast and friendly staff. The star prestige area is superb with many areas to relax and different pools to choose from. All staff we encountered were super friendly and helpful Tom the front desk manager was great, and accompanied by Melanie and Amanda the day of check in who were both lovely and made everything smooth as possible. Luci at the breakfast check in was a pleasure to speak with and showed interest in our day to day plans! The animation team were also great and brought energy and atmosphere particularly on the cocktail making day events. (I did not catch his name but he was on shift the Saturday 4th April) he made the event fun and easy going. Everything was top notch! Keep up the good work 🫶 Will plan to revisit in the future

Absolutely amazing experience from A-Z upon arrival were greeted by highly professional reception team with complimentary drinks. The venue was breathtaking with mesmerising views of the from beach. Locations is 10/10 perfect for peaceful relaxation and tranquility. We were 5 ladies escaping rainy UK just for 3 days away in absolute beautiful front beach hotel. Proper 5 stars hotel clean and comfortable with friendly staff and service. Rooms were super clean and had bathrooms and complimentary coffee plus mini refrigerator. Room service and housekeeping available. Little downfall was that shower cubicle never had showers head with hose it’s self. The front beach view with a balcony opens gorgeous view to forget all the noise and rewind from daily routine. The pool indoors had hydro massage build in but only one downfall was that sauna and steam room is at extra cost. Although this was more of part of massage and beauty therapy package for an additional cost. Breakfast included in our package with plenty of hot and cold food variety, beverages including even champagne and fresh fruit choices. Restaurant staff was highly professional, friendly and attention to details proper customer service. Just perfect! As we only had short break for 2 nights 3 days we paid fair price. We we’re also able to enjoy life singer entertainment at the bar in the evening. In addition to add extra star ⭐ is for courtesy room to stay for 1h for free before our late evening departure. I consider being very lucky staying in this posh hotel with great location away from busy Santa Ponca beach where was too much noise and more pollution. Shopping and local restaurants from 5-15 min walk. It was truly beautiful and enjoyable stay in Santa Ponca!

Thank you to Kiko and the other bar staff for excellent service and great drinks🫶🏼 Excellent hotel and location