HVD Club Bor

Been to this hotel for the 3rd time this year, food and drinks good, staff have all changed, the life guard, security guard and certain cleaners were nothing but rude and abrupt to the British, and had a different attitude to everyone else, won't be back after this year terrible atmosphere

Lovely hotel with the nicest staff anywhere. Very clean all over, great food (and I’m the fussiest ever). Only downside was lack of entertainment but there is plenty going on outside of the hotel. Would highly recommend

Most awful experience. Man died poolside. Hotel had no de fib or medical supplies. Theres a doctors room but no doctor. Guests were forced to perform CPR for at least 10 to 15 mins. Expecting the hotel manager to act, she did nothing, except try to intimidate the guests involved into leaving the hotel so that it could all be brushed under the carpet. Pool wasnt closed and area wasn't cleaned properly. The sheath from a needle used still lay pool side 3 days later (i have time stamped photographs) A german couple who were paramount in trying to save the man were treated despicably. I have a video of the German lady being verbally attacked by one of the staff. The hotel manager was the worse than rude, she failed the man who died. His poor wife and all guest involved. The widow of the deceased wasnt even consoled by the staff. She was Romanian and shw was literally brushed her aside leaving guests trying to communicate with a distraught, heart broken woman. It was awful. In future when booking a holiday please look at what emergency services are available, does the hotel have trained staff, is there a AEU at the hotel. This was the worst experience made worse by the actions (or lack of) of hotel club bor manager.

I would definitely recommend this hotel to all nationalitys, and everyone from families to single travellers, like myself. From the moment I arrived ( in the middle of the night) to leaving, I have nothing but complements to send to all the hard working staff at this hotel. The hotel itself is clean, has everything you need and is really well placed for the main strip and the beach. The rooms are spacious, clean, have everything you need including a complimentary mini bar, coffee machine, lovely walk in shower and a small but adequate balcony. The only thing that I would change is the hairdryer, if you have long hair, bring your own because the one there is not very powerful!! A big shout out for my wonderful cleaning lady Binaz, who paid attention to every detail in my room, In record time always with a smile. The restaurant is lovely bright airy, has a very good choice of food , deserts are amazing and a great choice of ice cream ( try the Violet one, it's fantastic) The staff here are so attentive and will bring to your table the drinks of your choice. The coffee machines and toaster are available every meal too which is a bonus. All the staff here are really efficient, sometimes to the point where , I came back from getting something else to eat and found I had been completely cleared away!!! The pool area is continually being cleaned and mopped up by the lovely ladies to make sure you don't slip at the poolside, the pool itself was a little cool but I find that quite refreshing after being in the heat for a while personally. Plenty of sunbeds, in and out of the sun to go around too. The entertainment staff are really special here too, with a special shout out for Niko and Mi Mi, who were the most genuinely lovely, caring , friendly and you can tell they love doing what they do, they interact with absolutely everyone, even on their days off they come in!!! Amazing couple of people that i have ever met. They are a huge credit to this hotel and it would be a massive loss to the hotel if they lost these two people. The 24 hour bar was maned by some of the most friendly and hard working people that I have ever met!! The bar Manager, ( Vyacheslav) is a fantastic lead by example guy who really is another genuinely great credit to this hotel. Last but by absolutely no means least, I would like to mention the incredible reception staff, in particular, Diana, Daniel and Ivan, who were the most lovely, helpful , busy ,patient and incredibly hard working reception staff ,that always made a point of saying at least ,a hello and smiling even when being under a huge amount of pressure. I massive THANK YOU to all the staff I came in contact with for a relaxing 2 week break by myself. Without these amazing people my unexpected 2 weeks here (as my husband could not travel with me at the very last minute!!!) Would of been quite a different story!!! Please keep doing, everything you are doing, you are all fantastic people, I will remember you all with very fond memories for the rest of my life and hope to return to see you all again at some point in the future. If anyone, has any doubts about going to this hotel, DON'T, you will feel at home, even on your own, I am more than happy to answer any questions that anyone has regarding this hotel and the area around it, don't be shy!!

Visited in June with our elder parents, This hotel is spotless, there is always someone cleaning cannot fault. The food is excellent and is always fresh, all the family were complimentary of the choice l, the bar staff and waiters and waitresses were so lovely they always had a smile on their faces and seemed really happy in their work, big shout out to our room cleaner and the guy who showed my elderly parents to their room and helped with cases thank you. This hotel does not have the best entertainment we did go to the entertainment but the seating area is not the best and very uncomfortable. The hotel could do with investing in better seats for this area which accommodates the older person. The seats were basic and after sitting for 10 mins found it very uncomfortable which spoilt the experience.This hotel offers a great central location and is ideally placed for exploring. Be aware of the Hotel opposite, if you have a room facing the front of the hotel it will be very noisy they play euro pop loudly for around 12 hours a day and you will need to keep your door shut to sleep. Opt for a pool facing room for a better night's sleep. This hotel offers great value and is better than expected, just a few small tweaks and it would be perfect. Well.fone Team BOR.

Excellent Hotel, in thecentre

One of the best hotels I’ve ever stayed in! The rooms and the hotel itself is so clean and well kept. Modern hotel. The food is absolutely beautiful, lots of variety and choice I tried loads of different things and enjoyed it all. 24 hr bar and refreshments which is brilliant! Free mini bar in our room which is stocked daily with water, crisps, sweets, beer and wine and delights. I thoroughly enjoyed my experience at this hotel the staff are so friendly and helpful, the pool and general facilities and great! This hotel is a brilliant location just one small walk to the markets and main strip and a bus journey to nessebar. The only thing we would fault is the entertainment as there wasn’t much going on however the night they did bingo we thoroughly enjoyed and think the entertainment team and brilliant when they have prepared activities. Great value for money we spent the majority of the time in the hotel however when we did go for a walk we was able to take bottles of water from the hotel which saved us money. Would definitely recommend. :)

Food is good staff are friendly and hotel is clean but very disappointed in the entertainment or lack of. If you want entertainment go somewhere else. No formal stage or entertainment area. Every one is packed into the reception lounge and there's a DJ for an hour, that's it🙁

Hotel was close to perfection. Rooms and hotel are absolutely spotlessly clean. Staff are so nice and take the time to talk to you about everything regarding your stay. The entertainment team are incredible too, they come chat to you by the pool in the morning and inform you of the activities taking place that day. They will greet you with a lovely friendly smile if you see them around the hotel. The only negative thing we encountered was the pool and snack bar were not open until 1st June which we did not know until we arrived.

The staff’s attitude was rude. Security guard Ali chased me away from a completely empty bench during the rain, speaking in a rude and disrespectful manner.