HOTEL ANITA BECICI

Ok so…. On a tour group, we were told to pre order hours in advance of our visit. We ordered something light for lunch. Our meal was light as in we ordered an order of fried chicken. It was literally 2 pieces over small overcooked chicken. Like they were cooking it all of the hours we were away. In addition, we ordered at least 3 hours in advance. When we arrived we sat and waited for over 20 minutes. I was ready to leave and dine somewhere else to eat but our tour guide asked us to eat. There was no discount given. A total waste of $20 US. And did I mention, that we first ordered fried shrimp and fried calamari which are on their menu yet they didn’t have either. Do yourself a favor and find a restaurant that will respect you and not have you wait almost 4 hours!

Where do I start? Brochure states: 'state of the art', 'comfortable'...'gateway to the Ashanti region' ...The only positives I can say is that it is located well and that some of the staff try ( others gave an impression that we were being difficult asking for basics like clean towels, soap for the toilet sink and hot water). However, it's a losing battle because it's quite obvious that 1. The management have never stayed in a good 2 star hotel, let alone a three, four or five star hotel. 2. Staff seem to accept as standard poor plumbing, a facade of cleanliness (in this day and age of COVID noted several areas of concern; touch points which hadn't been cleaned in a long while; anti slip mats thick with mould on the underside; aircons needed cleaning; sheets smelt sweaty and not crisp/washed; several areas in need of repairs e.g. large holes in room and bathroom....) 3. Restaurant staff seemed unhappy about late night service afer 19:00 even though supposedly open until 21:00. 4. Expectations of tips for poor service. 5. No real accountability for poor ... everything...I have stayed in a number of low budget good quality hotels around Ghana and in other parts of the world. 5. Curtains /blinds damaged or not replaced. A hotel can be dated, but still get really good reviews with just a few minor inexpensive adjustments. The mangement at this hotel isn't worried about poor reviews because the location of the property means they will 1. Get unsuspecting customers / desperate travellers who just want a roof overnight (that was us) 2. Customers who haven't read the reviews previously. 3. Customers who haven't previously stayed in a quality hotel. Having worked in customer service for over 20 years and in hospitality outside of Ghana I leave my opinion.

The place is old, basic, unkept and full of cockroaches. The room was not properly cleaned, visible signs of things that need to be repaired. High cost with terrible service. I checked out after one night.

Waited for over an hour for average food. Lousy and without any ambiance. Fair too long a wait for the price. And no atmosphere to entertain you. Just plain terrible i have nothing to add nothing norhiny to get to 200 signs

Avoid this place. There’s some strange clicking sound in the room, where one would place the room key to turn on the lights. That sound happens regardless of a key being there or not. 😑 This place has likely seen better days. Room wasn’t cleaned well prior to arrival. Find a better place to stay.