HM MARTINIQUE

we're here last year and it was great: however this year awful! unsure if under new management or just new staff? the staff were so rude and obnoxious. lots of complaints by people we spoke too.Never again!

amazing, diego and luis very helpful

AWFUL, my son and his friends were here last year and it was great, lively and lots of fun, unsure if under new management -but the staff were rude and obnoxious on arrival and continued to be so throughout our stay - they ridiculous rules for a lively hotel, fines issued €50 for singing through the day., no warning, instant fine. Avoid at all costs. After speaking other guests they all say the same. there is also many poor reviews, with many had similar experiences

Grate location for everything Grate atmosphere staff talk where ever you go Rooms cleaned daily by staff Grate vaule for money went for ten days Noice level on a night was roudy but went in june so expected Room was big but overall a good hotel just make sure you have euros for pool side cups

Went at the end of June and it was full of 18-21 year olds from UK and Sweden, celebrating end of college / uni. There were wild celebrations but managed well by strict pool staff and security. Down points to Hotel - No daytime or evening entertainment! Have to pay deposits for plastic glasses and towels. We kept misplacing our cups so kept costing us. Expect loud noise /music from rooms until Midnight, until everyone leaves for their night out. There is also a fair amount of noise when everyone returns between 4 and 6am. Security seemed to keep on top of this though as loud music seemed to soon stop again in this time frame. Pool doesn't open until 10am and that's annoying when you wake up early like I did. Also closes fairly early too. Good points: comfy spacious clean apartment. Huge balconies. Nice warm pool. Food ok. It's easy to get a pool lounger in the morning as everyone remains asleep from partying. Good location, on the edge of Magaluf but still walking distance to the beach and strip. Over all a good holding and if you are coming to Magaluf for the nightlife then you will.be happy

I was so disappointed with this hotel as we were told this was the best hotel I. Magaluf. I just can not believe how rude the staff are. Immediately walking in the hotel with my suitcase and I dropped it and the security guard told me be to be quiet. Not one smile from the receptionist on check in. Security checking wrist banned everytime your walking into hotel even though he has seen me 100 times and knows I stay there. We got told to take our flag of the balcony I have never been to a hotel that doesn’t allow this. Staff then told me I wasn’t allowed to bring my towel from the room down to the pool and I had to pay €10 for a towel at the pool this i have never heard of before in any hotel and I couldn’t believe it. I also then got a knock on the door from security to ask me to be quiet but I was killing all the ants that infested our hotel room (see photos). Rooms very unclean these ants were not coming from the balcony door I don’t know where they were coming from and the reason I know they didn’t come from the balcony door is because there was none near the door they were all around the kitchen counter. Also €4 for 500ml bottle of water in vending machine. Overall my review of this hotel is that staff a rude and target young groups & rooms are unclean. DO NOT BOOK HERE!!!!!!!

A substantial amount of money was stolen from my room that was securely hidden. Staff were unprofessional. I couldn't report it to reception as no one was ever available. I was rudley told to come back the bext day when management where available. They nevwr were. I sent an email asking for CCTV evidence. I received a threatening email bac. There is clearly an issue with professionalism in this hotel. We wanted to.understand who stole the money but clearly staff are not interested and more interested in abusing thier customers. Stay clear of this hotel if you are looking for kind staff and dont want your money stole. This hotel is well known for theft. Appalling and should be shut down.

We stayed at HM Martinique for a weekend with a group of friends and had a great experience. The staff were excellent throughout our stay. Diego made our check-in process very smooth and took the time to explain everything about the hotel. Our room was spacious, well designed, and had a great terrace. There are also several pools with different atmospheres to choose from, which we really enjoyed. The food and drinks were good, and the bar staff were always friendly and helpful. Special thanks to George and Jose for their excellent service. The location is also great, making it very convenient for getting around and enjoying the area. Overall, we had a fantastic stay and would highly recommend this hotel. We will definitely be back!