Heritage Grand Perast by Rixos

Magnificent hotel in a beautiful setting!

The hotel’s location is its biggest selling point , the views are absolutely breathtaking and made our stay truly memorable. The pool area & decking are quite cramped, and the service was a little hit and miss, with some days noticeably better than others. Housekeeping was disappointing, our bed sheets were changed only once during our stay, and the room was only given a very basic clean, with towels replaced each day. That said, the room itself was lovely, spacious, well appointed, and blessed with that incredible view. We had a slight hiccup at check-in when we were accidentally given keys to an occupied room and walked in on two very surprised guests. Thankfully, the staff resolved the mistake quickly, apologised, and no real harm was done. Breakfast was decent, altho as a vegan I found the hot breakfast options limited. Overall, the staff were friendly, attentive and helpful, particularly when assisting us with hiring a car and recommending local trips. Despite a few areas that could be improved, we would definitely return. The stunning location, beautiful historic building and spectacular views make this a very special place to stay. Also extra thanks to the buggy lads who work hard to shuttle guests up and down the waterfront.

Positives are that rooms are generously sized and mostly well appointed. They are also very quiet and the hotel is generally very well maintained and clean. Sunbeds on the bathing deck are comfortable and generally there are enough. Breakfast was OK and the options of freshly cooked eggs is good. Unfortunately there are a number of negatives that mean this hotel is not a top class establishment as the price suggest, and management would like you to think: Many rooms have no view other than a wall, or restricted views that are not as suggested on the hotel website. It was actually quite depressing to spend time in a room in glorious sunshine, with small windows and “false” windows as suggested by a fully curtained wall. Housekeeping is haphazard - cleaning was often only done by 5pm. We had evening turndown once in 9 days - it wasn’t clear why but didn’t bother us that we didn’t have it other days. If you expect clean bedding every day, it’s not an option. Bottled water is provided in measly amounts - 25cl per person per day. Given the briny tap water, this is not acceptable. Rooms are more akin to a city centre hotel, with no drying facilities for gym and swimwear that comes with a waterside summer holiday, so you continually have damp clothes hanging around the room! Most annoyingly, the €15 parking charge which you only find out about as you pull up in your hire car. Nowhere are you informed in advance. Overall, this is not a top class hotel but nicely designed and has some really positive aspects. Management are evasive and hide behind front desk staff, who work hard to be professional. I don’t think there is any real interest in receiving constructive feedback. It certainly isn’t the standard to many other hotels we have been lucky enough to experience in our travels.

Currently staying at the hotel. Amazing property in an unbelievable location. Service on the dock is slow, not the fault of the wait staff, they are outnumbered, one server to 50 or so guests. Courtyard service stops at 11:00pm, even for hotel guests. Can’t even get room service. Then Bart Simpson turns up and starts hosing down the courtyard area and dealing with the sewage issue so you leave. Shame. Promised so much and almost delivered.

Currently staying at the hotel. Amazing property in an unbelievable location. Service on the dock is slow, not the fault of the wait staff, they are outnumbered, one server to 50 or so guests. Courtyard service stops at 11:00pm, even for hotel guests. Can’t even get room service. Then Bart Simpson turns up and starts hosing down the courtyard area and dealing with the sewage issue so you leave. Shame. Promised so much and almost delivered.

Excellent stay with a dear girl friend. Both of us have been privileged to have travelled a fair bit both personally and professionally- and this place is out of this world - amazing

Excellent stay with a dear girl friend. Both of us have been privileged to have travelled a fair bit both personally and professionally- and this place is out of this world - amazing

Staff was mean, unhelpful, ambivalent and vindictive, when told about their flaws. We will never stay there again and really it has turned us off to ever wanting to stay anywhere in Perast or Montenegro ever again. I understand that may sound childish, but we have traveled a lot and have NEVER been treated with such disrespect. There are other places that appreciate tourists, Heritage Grand Perast does not!

We Booked based on the location and pictures online and were not disappointed. The access to the sun loungers was amazing, the staff were amazing and we took the opportunity to go on one of the private tours. We went to Lake Skadar with a driver and guide, both were lovely and we had a great day in comfort with great conversation. The room was cool and comfortable. i found the bed too firm but my wife was ok with it a few days room service to refresher towels etc was missed a few times but was rectified quickly. We will definately be returning in a few years and we would definately take another private tour.

Just returned from a lovely hotel in Perast, the Grand Heritage was in a prime location with lovely rooms and brilliant staff. Excellent price from Love Holidays.

If you are reading the reviews on the Grand Perast and listening to comments about the Coffee being out of a machine or the Breakfast being poor or maybe the staff being less than attentive I am here to reassure you this is untrue. The coffee is excellent and brought to you freshly made as is the breakfast (I recommend the omelette) and this runs alongside side a help yourself buffet.the staff are very polite and always asking would you like another coffee etc. obviously it gets busier at certain times and you have to be patient but that is definitely the perast vibe. The rooms are comfortable well put together and cozy classic and comfortable and also clean. The maids visit you every evening to see if there is anything you need like extra towels, coffee water etc. you definitely feel like you are staying in the premier Hotel in Perast and just to sit outside the church of St Mark this is situated in the Hotel grounds is a absolute pleasure that is all yours. All considered this is a fantastic hotel to stay at and an experience you won’t forget. I wouldn’t hesitate to stay again.

So Best hotel we've visited so far… Staff is amazing and trying their best to be as attentive as possible. Location is dreamy to say the least and food was just marvelous.