Harmony Suites Dream Island Aparthotel

The manager is very rude Her name is Bhuni She didn't want to help us as a returning customer. The front desk was very rude

Where should I start? The receptionists at the checkin counter were customer oriented and it's in a great location around a lot of great restaurants and there is a Walmart and Sam's close. The bus line to NYC is right across the street. Beside those positives everything else was awful. They advertise a pool which was not operable the whole 6 day stay. The beds are awful, as soon as you lie down you can feel the springs in the bed, please invest in your bedding Harmony Suites. The sofa bed feels like you are sleeping on a sleeping bag. The bar which I guess is ran by the owners was only open 2 days of my 6 day stay. Another advertisement they did not live up to. The breakfast was a negative as well. The same thing every day which was not a large selection. The waffle maker although there are 3, were to only be operated by hotel staff (never have i ever had this happen before) which of course creates a line because 1 person cannot operate 3 waffle makers at once. The orange juice was watered down and the eggs taste like they were watered down as well. When I say this is the worst hotel I have ever stayed at, that may even be an understatement.

We stayed here for two nights great hotel. 20 minutes ride to NYC with bus #320. The is a free self-parking garage and free breakfast included. we also got two bottles of water in our room. The best part of this hotel is the size and clean decent room. Very fast elevator's and also an indoor pool. The are many restaurants in the area. Our experience with the staffs was great. I will recommend this hotel especially for family with children and the best value for your money.

Pleasant Stay. We drove from Michigan and stayed here for the night. Convenience with a bus stop to Port Authority across the street. $4.95 one way. Beds were comfy(if you get the 2 queen suite, stay in the back if you want it cooler) good shower pressure and variety of pillows. Breakfast was delicious. Free parking.

Good location and nice rooms for the price. A little outdated but nice, unique layout.

We stayed here for 6 night over Christmas 2025 having booked a last minute holiday to the US for our family of 5. The prices of Manhattan hotels was beyond astronomical and my husband found this hotel instead. The bus ride to Manhattan was very convenient and took around 30mins. Worthwhile for the price difference. It’s a bit dated and the laundry cost about US$4 each load but it was fine. The fold out sofa bed was not the most comfortable, could feel the springs and we had to make up the bed. We’d stay in Manhattan next time though, book a lot earlier and probably not travel at Christmas. Weather wise it was perfect. Snowed the day before we left and didn’t impact our travel at all. Rooms are cleaned every second day or as requested from memory.