HAPIMAG RESORT SEA GARDEN

Hüseyin was the best at the lavanta restaurant! Always friendly and very good service

I am extremely disappointed with this hotel. In my opinion, it deserves no more than 3 stars. There are virtually no activities for children or teenagers aged 10–15. There is no football pitch, no basketball court, and not even a beach volleyball court. For families with older children, this is a major drawback. Another disappointment is the limited service schedule. If you wake up early and want to enjoy a coffee by the beach, you cannot do so because the beach bar does not open until 9:00 a.m., while the drinks bar opens only at 11:00 a.m. For a resort advertised as a 5-star property, this is hard to understand. The hotel has only one main restaurant, which is located quite far from many areas of the resort and is often accessible only by buggy transportation. Despite paying for six nights, we were not given the opportunity to dine at the à la carte restaurant. There are also no snack facilities near the beach, only two very small bars. The most surprising experience was on our departure day. Our transfer was scheduled for 9:00 p.m., yet we were not provided with any room or shower facilities before leaving. We ended up rinsing off with cold water near the pool. In the six other resorts I have visited in Turkey since 2019, guests departing late in the evening were always allowed to use the spa showers or courtesy facilities. What bothered me the most, however, was the feeling of unequal treatment. Since around 90% of the guests are Turkish, I repeatedly noticed that local guests were served before others, even when they arrived later. This happened several times at the hotel bar, particularly with a bartender named Servim. After experiencing this more than once, it no longer felt like an isolated incident but rather a reflection of the hotel’s service culture. Overall, I would not recommend this hotel to guests who are accustomed to a genuine all-inclusive experience, as many services and activities come with additional charges. It was a major disappointment, especially considering the expectations associated with a 5-star resort. I also hope management avoids responding with standard copy-and-paste messages, because these concerns were already raised during our stay and, unfortunately, no action was taken. The only good thing there is the food, different varieties. P.S. Be prepared for a constant battle with flies, as the resort appears to have a significant problem with them, especially in outdoor areas.

Hervorragender Service durch lavanta Hüseyin

This was our third consecutive family holiday at Hapimag Sea Garden Bodrum, and once again we had a very pleasant stay. We stayed in room 1714 this year and were very satisfied with it. The resort has a special place for our family, and we truly see it as our summer home. The beach, nature, atmosphere, and overall cleanliness were very good, and the new approach regarding the use of sunbeds was much appreciated. There are a few areas that could be improved. The prices in the shop and especially the ice cream prices felt quite high compared to previous years. The buggies also still break down too often, and the muddy area near the volleyball court should be fixed. We also missed some of the bakery products in the restaurant. A shared room for children’s beach toys and equipment, similar to Hapimag Antibes, would be a great idea for families. Overall, we were very happy with our stay and would love to come back again.

My stay at Hapimag was incredible because I got the chance to make SUP Yoga with my favourite teacher Beril Pakakar. I have known Beril before and had incredible SUP Yoga memories with her. We have done sunrise SUP yogas and even full moon. She is an incredible SUP yoga / yoga teacher. She is extremely kind and funny. When I do SUP yoga with her I don't even notice how time flies and forget all the bad things that happen in my life. I only focus at the moment and it makes me feel incredibly good. This year at our SUP yoga practices I have discovered that my body was improving and each day I got better at making the poses. It made me feel SUPer good. Beril also realized my improvement which also had really good impact on me. SUP yoga is a really fun activity to do and it is so affective in body health. I believe that with SUP yoga the effort to stay in balance makes the practice even more powerful. Plus getting to do my favourite one and only sports activity with my favourite teacher is incredibly amazing. After I came to my hometown I felt really upset and Hapimag sick because I was missing my favourite teacher and the SUP Yoga mornings I had with her. Thankfully I will be coming back on September and will be taking SUP Yoga classes. I am extremely happy that Hapimag has discovered Beril Pakakar and hopefully I get to see her every year when ever I go to Hapimag Bodrum. She made my holiday become a memorable fun, sportive experience which I will never forget. Oh and the fun memories and funny moments I had during my classes that I will cherish forever and I am looking forward to tell them to my children when I have them in the future.

This resort is set in a beautiful bay with crystal-clear water, and its architecture blends perfectly with the surrounding nature. What made our stay truly special was the people. The entire team was professional, hardworking, and always welcoming. A special thank you to the shuttle drivers, Cemalettin, Güler and Ayaz, for their kindness. We also sincerely thank Eylem, Eylül, Cihan, Gazali, and Gülizar for their excellent service in the restaurant. Their friendly attitude and attention made every meal enjoyable. We would also like to extend our sincere thanks to the Restaurant Manager, Burak, and Ass. Restaurant Manager, Çağrı, for their outstanding leadership and for creating such a professional and guest-focused team. The combination of the stunning location and the genuine hospitality made this a memorable holiday. We would be happy to return and would gladly recommend this resort to others.