H10 Salou Princess

Great hotel in a fantastic location with a proper pub onsite with some nice beers but a little pricey, the pool area is nice with a snack bar that is very pricey, the daily activities are few in-between with the lovely Martina, the hotel is very lucky to have her, food in the restaurant is just fair in my opinion, not a big selection and always very far from hot, altogether I would definitely return because of its location.

I don't usually leave reviews, but I wanted to share my experience. The hotel's location was excellent, and the staff were friendly and helpful. Unfortunately, that's where the positives ended. Our room was okay, but we found blood stains on the blankets and other stains on the pillowcases, which was unacceptable. We booked full board, but the food was very disappointing. It was almost the same every day, and the breakfast had very little choice. To make matters worse, you have to pay extra for any drinks with lunch and dinner – only water is included. After a couple of days, we decided to eat outside the hotel instead. If you're travelling with children, don't expect much entertainment. There was nothing for kids around the pool during the day, so my daughter was bored most of the time. Balls and inflatable toys weren't allowed in the pool either, which made it even less enjoyable for families. Overall, while the location and staff were great, the poor cleanliness, disappointing food, and lack of family-friendly activities mean I wouldn't stay here again. Unfortunately, I can't recommend it.

Very good entertainment team, location very central, lots of shops and bars close by. Rooms always cleaned. Atmosphere great during the day and great during the vending always lots of shows on. Great value for money. Air conditioning great. Definitely recommend, stayed here multiple times. Great for families and couples.

Hi would just like to say this is our second year staying in the H10 princess we cannot fault that staff that run the hotel they all give 100% and everyone is so friendly going back next year hopefully same dates as the last two years and were looking forward to it already well done to all the staff and keep up the excellent work

We've just spent 4 days here as a family of 4 with boys aged 9 and 7 and overall we've really enjoyed our stay. Rooms - yes, dated and more 3 star than 4 as very basic, but that said, perfectly fine for what we were after. We had a road side room and didn't hear the noise others seemed to. We all slept well and the beds were comfy. Food - We found the food to be really good! Breakfast was absolutely fantastic. The choice was unbelievable. And if you go for 8.30ish like we did , it was quiet. Dinner wasn't quite as sensational as breakfast, but still decent. We aren't sure why people are moaning about the food. Always freshly grilled meats, different potatoes, pasta, ridiculous amount of salad, soup, breads etc. Pudding selection was maybe the only thing we thought could be improved. None of us went hungry, put it that way. Pool - pool area is lovely, but just not big enough for the amount of rooms / people. The 9am sunbed wars do put a wee dampner on things. Folk were queuing from 8am and that's just not relaxing on holiday. We decided not to try and compete for loungers after realising this and instead went to the beach in the mornings and then pool late afternoon. From about 3pm you could get a couple. Entertainment - Our two enjoyed the balloon animals and the family entertainment after 9, especially the music quiz. It was standard holiday resort entertainment and no complaints from us. My 7 year old is still a big fan of mascots so adored Daisy! Reception / bar area - lovely , felt more 4 star and all staff were really nice and helpful. Location - absolutely perfect. Less than 5 mins from the beach and surrounded by shops and restaurants and arcades next door. Wee train stops nearby too. Location really sold it for us and would be the reason we returned if we come back to Salou. Overall, great holiday!

We just got back from a week's stay as a group of 5 adults and 1 teenager. We had 2 adults in one room and 2 adults and a teenager in the other. On arrival to the rooms our group of 3 found the aircon wasn't working and was leaking into the room via the vent. We informed the reception who moved us to another room for the night, and it was fixed the next day. The rooms are really small when 3 beds are in there, we thought the rooms and bathrooms were really clean, but did find it difficult getting in and out of them to go to the toilet as the beds were so close together we had to shuffle down them to get out. The qué for the pool in the morning started very early around 8am with some people placing 5+ towels on sunbeds and then disappearing. The staff were good at monitoring this during the first few hours of the day, however as it went on they stopped doing it. This made finding sunbeds after 11am very difficult, we did expect this though as it's June. The bar staff were very friendly, sometimes too friendly to the point of flirting with customers which at times was quite uncomfortable if you're not used to this. They quite often also mentioned for my tips, which almost makes you feel you have to give them. We usually do anyway but when it's mentioned so often it feels like it's expected. The entertainment was varied, some acts much better than others, and if not sat close to the stage it was hard to hear properly as the sound system wasn't the greatest. This is supposed to be a no smoking hotel but on a few occasions the Hallway to our room absolutely stunk of cigarette smoke which wasn't very nice, and if out on the balcony early in the morning or late at night you could also smell it. Although we had a few small issues on the whole we would return to this hotel as it's in the perfect location for us, and is really close to everything.

Location The hotel's location was excellent. It was very central, with easy access to the beach, shops, bars, and restaurants. Pool Area The pool area was excellent, with plenty of sun loungers available. Although there were signs stating that loungers should not be reserved, many guests still reserved them early in the day. Lobby & Reception The lobby and reception area were always cool and comfortable. Check-in was quick, efficient, and hassle-free. We were provided with wristbands which acted as room keys and could also be topped up and used to pay for drinks and purchases around the hotel, which was very convenient. Bar There was an excellent variety of drinks available, and prices were reasonable. Although service could be slow at times, the quality and selection were very good. The bars operate a cashless system, accepting card payments or payments via the wristband only. Restaurant Breakfast offered a good selection of both hot and cold food options. Room The beds were comfortable, and our request for a cot for our baby was accommodated without any issues. There was a small fridge in the room. Housekeeping The room was cleaned and serviced to a high standard every day. !!PICTURES WERE TAKEN JUST BEFORE CHECKING OUT!! Room The rooms are quite dated and do not reflect the photos shown online, particularly regarding the décor. There was no kettle, cups, or spoons provided for making tea or coffee, and a kettle had to be rented for an additional charge. The room also lacked sufficient power outlets. There were only three single sockets in total: one was used for lighting, one was in the bathroom, and only one was available beside the bed. Our room was on the first floor facing the street, and traffic noise was noticeable throughout the day and night. The balcony door lock was very stiff and difficult to operate. On one occasion, housekeeping left the balcony unlocked after servicing the room, which was concerning from a security perspective, especially as first-floor balconies can be easily accessed. The wristbands could become quite tight on the wrist and sometimes got in the way during day-to-day activities. The room safe was also not included and required an additional fee. Lobby & Lifts While the reception area was excellent, the lifts were very slow and often resulted in long waiting times. Restaurant Although the breakfast selection was good, food items often ran out quickly and the menu became repetitive after a few days. Bar Service at the bar could be quite slow during busier periods. Housekeeping Staff While the rooms were cleaned well, the housekeeping staff were not particularly friendly when encountered in the corridors.

Staying here currently and we would have definitely come here again for the location however there would need improvements before I recommend or come back, to make it more child friendly & for picky eaters: - allow ball games in the pool unless acting nuisance - add child options to the food, pizza, nicer chips, nuggets, ice cream - fridge/ kettle in rooms - more drink selection in the food hall. - no cash - what is that about! We went for our tea, asked if we wanted a drink was told no spirits, no wine by the glass. The next night I got my drink from the bar next to the food hall to take in with me, only to be told can’t take them in 🤷🏼‍♀️ We paid half board and had to buy kids food out every night as the choice is so bizarre, mainly fish and stews, that are barely warm too. I have eaten salad all week, which is really nice but ready for a proper meal. We grabbed my son a take away pizza so he could eat downstairs whilst we went in the food hall as there was no option for him, we were told he would have to eat in the bedroom!!! The rooms are tiny, no room around the beds and no table 🤷🏼‍♀️. Safe to say we did not do this. The location of this hotel is great, the entertainment team are lovely, just a shame with the other bits highlighted above.

We have just come back on 17th June having spent 10 days half board as married couple in early 50s. Previous holidays we would never stay by the pool but here was so chilled with a little bit of background music we actually never went to the beach. Wasn't sure what to expect as tripadvisor reviews were mixed. We loved it and looking forward to returning. The food yes isn't the hottest but it isn't cold either we found it a reasonable temperature to eat straight away rather than waiting for it to cool down. We really liked the food although the bacon needs to be cooked alot more until at least a bit crispy. We also think maybe a little bit of planning is needed on what will accompany the fish, meat dishes eg stew one day but no potatoes apart from chips and no veg. But lots of choice, and we found the food tasty. Please note though that lunch/evening meals you have to buy drinks even water. If half board we thought it was a plus being able to change to lunch instead of evening meal on a day by day basis (just need to request the day before) The room was a good size for us storage is an issue not many hangers and only two drawers. If upgrading any rooms I would remove the stool under desk and replace with drawers. The mini fridge is a bonus especially having a shop next door. Please note though people have mentioned kettles but not all rooms come with them ours didn't. Bathroom was a good size our shower was lovely and plenty of space for all your essentials. No need to take shower gel, shampoo, conditioner and even has hand cream which are good quality. Pool loved it! No inflatables allowed or balls but can have them in the kids pool which we thought was great. Also adults only area with plunge pool which is enforced which again is a positive no under 16s Sun loungers! Comfy and plenty of them big shout out to.the staff who started to remove towels in a morning we was getting annoyed people running out to get them when it opened then disappeared to breakfast or go out for the morning! one day no one returned to them all day so very happy they started to remove. Staff, cleaners our room.was spotless everyday. Bar staff great as are the receptionist. Activities good fun love the two girls think one was called matilida who is just so sweet. Evening entertainment was hit and miss , investment is definitely needed on the sound system, if Bruno Mars is on go see him we was blown away by his act. Location is ideal one way the hussle of a holiday resort the otherway small walk down leafy street to main town salou. Overall ideal for couples, solo travellers and families with small children. Smoking is a no even on balconies, but can smoke out side the lobby and a dedicated area near the pool. We found this hotel good value for money, great location, always something to eat, clean and transfer time from airport approx 30 mins

we have just returned from a week in the H10 Salou Princess. We had a very relaxing 6 days/7 nights here and would have no issues in recommending to others. Location- Ideal, centrally located. Atmosphere- nice blend of old/young, families and couples. Rooms- Despite other reviews comments to the contrary, we slept well on comfortable beds in a noise free part of the hotel on the 6th floor. Best sleep in a while! Value- half board, kept the kids fed! No major added extras like in some hotels, standard tourist tax and safe fee, same everywhere. Cleanliness- Staff are excellent throughout, they cant be faulted for the odd guest leaving a mess under their sunbeds... If I had to have an issue its the sunbeds daily morning stampede..from 8.30 guests are in line at the door! Now tbh there are lots of sunbeds, just people block booking with towels and going for hours is the issue. One staff member does the rounds each morning issuing warnings and then gathering up towels if unoccupied after half an hour, this is a little harsh in my opinion. Give people an hour at least, especially those with kids, I would have no prob with that. He did take our towels after 40mins. At the end of the day its a tough thing to manage and it goes on in every hotel and it didnt take from our overall experience....we'll be back!!

Generally ok. Compared to other 4 star hotels we have stayed at, this is not a 4 star of the same standard. The rooms are small and could do with some updating and soundproofing! The dining room is very cramped! You are practically sat on the table next to you, there is no space in between. There isn't a huge variety of food options, especially if you are vegetarian. The staff however, in all departments, are all very helpful and pleasant.

The H10 in Salou is an ok hotel, average I would say, there are some good areas and some negatives. The negatives, the room we had was street view which was fine but was quite dated and could do with a refurb. The pool area is quite cramped and a lot of sunbeds are crammed in to a small area, there is also the perennial issue of selfish guests reserving sunbeds and then not using them for hours on end. Food - I've stayed in a few H10 hotels in the Canary Islands but the food here was by far the worst aspect, the Breakfast was poor, we only used in twice in 2 weeks, the scrambled egg was powdered and was borderline green, very stale looking, bacon I like crispy, here it was barely cooked, very pale. Positives - Hotel was very clean, staff were nice, prices at pool bar were good but the best aspect was the location which was very good. The hotel has some good restaurants on its doorstep, Olivers, Chinese, No Pasa Nada Pizza, Grapevine, La Dolce Vita, Taste of India amongst the best, avoid Roadhouse (very poor). Would I come to Salou again, probably not, I much prefer Cambrils but we had a good 2 weeks and Salou is much more suited to families than people looking for a relaxed vibe.

Currently staying at the H10 Princess Salou with the wife and overall we’ve had a very enjoyable experience. The food offers a good variety throughout the stay. It’s not Michelin-star standard, but that’s not what you would expect from this type of hotel. The selection was extensive, the quality was consistently good, and there was something to suit most tastes. The hotel itself was very clean, and the staff were friendly and welcoming. A special mention should go to both the restaurant team and the front desk staff, who were professional, hardworking, and always willing to help. The location is another major plus. It’s only a short walk to the beach and is conveniently situated close to supermarkets, bars, shops, and other local amenities, making it an excellent base for exploring Salou. The only slight downside was breakfast. Due to the large number of guests, it can feel more like an airport check-in than a relaxed breakfast experience, particularly during peak times. That said, the staff deserve great credit for how efficiently they manage the volume of people, keeping tables turning over and the food well stocked. Overall, a clean, well-located hotel with good food, excellent staff, and very good value for money. I would happily recommend it and would consider staying again.

Second time staying in this hotel. It’s an amazing hotel, clean, great staff and good food. The legends bar attached is a nice lively spot with entertainment. The barman Carlos is a treasure as is the Mr Bean look alike (sorry I don’t know his name) We will be back

Check in very good & fast. Staff in all areas very friendly. Bar staff 5* although Pol must have left as nowhere to be seen this year. Pol was always ready to help you & even advise you where to go for a walk. Sadly missed this year. Food good for all meals. Great location.