H10 Mediterranean Village

Just returned from a 10 day family holiday and we all had a great time! We went self catering so can't speak to the food, but the apartments were clean, spacious and everything we needed for self catering. Also a good supermarket a 5 min walk away, plus a hotel supermarket and also the hotels next door had a good supermarket. Seen some reviews complaining about sunbeds, we actually found this to be ok. The pool doesn't open until 10 and is closed off so it's impossible to get a sunbed before this time. People start lining up a bit before 10, we always found we easily got a sunbed if we were by the pool by 10 (which is better than having to get up at 6 like some hotels) so I actually think this works well. Unfortunately anywhere you go, people reserve beds and then walk away. The little waterpark for kids across the road usually had plenty of beds any time of the day. Location is a bit quieter but we liked this, few restaurants around 5 min walk away, but getting into Salou was very easy, reception always called our taxi for us, costing around €15 euro per car, taking about 10 mins. Or the bus stop is directly outside, buses are frequent and costs around €2 per way, doesn't take long! Overall we loved our stay, this hotel caters for families very well and our 3 year old loved it, I probably wouldn't recommend for couples though. We found everyone to be polite, the hotel was clean, pools were large and the slides are great for kids! Would definitely return.

First time staying at the H10 Mediterranean hotel, as a family of 5, 3 generations. Hotel: It is a lovely hotel with lots going on, spacious reception area with lots of seating, beautifully scenic hotel, 3 outdoor pools and a splash park. Lots of day time and evening entertainment, kids club, supermarket on site, few places to eat. Lovely apartment rooms with room service. Pools: The pirate pool with the slides is the busiest pool and the sun-beds go quickest but very fun for the children. It’s either shallow or deep, no inbetween for my toddler learning to swim, he had to use armbands unfortunately. The Daisy stage pool has a large pool with a small baby pool next to it, this is where some of the activities seem to happen. The jungle splash park is a hidden gem, it’s a fantastic waterpark for younger children with a range of slides in very shallow waters. There was always sun-beds available here. The only down side and room for improvement the splash park doesn’t open until 11am and every time you want a drink you have to walk over to the hotel and come back and unlock the gate with hands full of drinks. Would be more beneficially to have a bar open, a vending machine or a QR code to order drinks. Life guards were friendly and always watching the pool. Entertainment: There was entertainment going on all day, the reps were very busy. They were always friendly. The only problem we had was finding where the entertainment was as this was clear. We asked reception where we could find the evening tattoos and they sent us up to the kids club room up the top but it was empty and we found out it was on the stage and almost missed it Evening entertainment there was a good range which we all enjoyed from circus skills to the Beatles. Food: We enjoyed breakfast daily, tried dinner a couple of times but it wasn’t for us. On arrival we wasn’t offered a drink on both occasions so had to eat dinner without a drink. The food is pretty samey, with a lot of ‘mixed meat’ but there was a variety offered. My boy enjoyed the ice cream section. Our choice was try the restaurants in cap Salou and they didn’t disappoint. Location: This hotel is in a quieter area called cap Salou. It is in a great location. There is a supermarket, an Irish bar and around 5/6 restaurants all within 10 minutes walk of the hotel. Our personal recommendations would be route 66 and the tropical. The cove of beach is opposite the hotel, down some steep steps. There is a bus stop outside the hotel, this takes you into main Salou / Portaventura in 10/15 minutes. The bus plana opposite sells multi trip cards which work out great value for money. There is a road train outside, that goes in to Salou. More expensive but something a little different. Our only negative about the hotel were: - Arriving at 11am and not having access to the room until 3pm. - As already mentioned not having a bar or vending machine available for drinks at the splash park. - Not finding the snack bar our last day as it was hidden away we didn’t see it. It - The app not telling us the location of the activity that was on. - Lastly, we don’t feel one lifeguard can safely watch 4 slides all in different directions and the splash pad, feel they should have 2 lifeguards to ensure safety. Also at the pirate pool the lifeguard responded quickly to an accident but when we took the child off for first aid the pool was without a lifeguard or supervision for around 15 minutes which again, something tragic could have happened in that time. We would recommend this hotel and we would stay again. Special thanks to Ania on reception for explaining most things well on arrival which gave us a positive start to our week.

This my second year here. I cannot express how great our stay went. The entertainment staff are absolutely fantastic. The entertainment during the day . All the water games were great. Also the pool side games went really well went our family. The staff throughout the hotel were extremely pleasant and very helpful. We only had food from the pizza restaurant and the pool side bar, which was lovely. Would definitely recommend this hotel.

This is our 2nd time coming to H10 and have to say it has been the best holiday we have ever had. The best part of the holiday was the entertainment team. Every single 1 of them put their heart and soul into every day with all activities to entertain all the families. My kids absolutely love each one of them and was crying when we had to leave.

I will start by saying the hotel is in the middle of nowhere, €20 for a taxi into Salou and €20 back! There is nothing around, the rooms are ok decent size but could do with a good clean and freshen up, stains up the walls etc, we had to go to reception and ask for some fresh bedding to be put on as cleaners didn’t come in, the hotel is supposed to be a family hotel except the children are not allowed to have fun! No floaties are allowed in the pool, they even took a small ball from a baby in the pool! If you are going and are not all inclusive be aware this hotel is cashless, they don’t accept cash payments for drinks etc. also maybe coincidental but me and my daughter both became ill while we were staying here, I started feeling poorly 2 days in then my 10 year old daughter also started to feel poorly, high temp, fever and vomiting.

Let’s start with the good, travelled with a toddler stayed 10 nights on half board basis. When we arrived around 11ish we had to wait for the room strictly 3pm check in no earlier which is ok it is what it is. Room was located on the ground floor (no pool view) as we asked for but to be honest no pool view rooms are far more better especially if you have kids, lot quieter. Room was good size with a balcony, quite old decor but it was clean so all ok, beds were very good size. Overall room very positive also air conditioning worked no problems as some reviews says? Cleaned daily. Food Let’s say breakfast is ok and not much to complain about, but dinner it’s a different story. Choice and quality is so so poor me and my husband had to eat out few times, you won’t see any beef or quality meat, everything looks great especially prepared ready in the little glass dishes but all it is chopped up leftovers. It’s shocking for the size of the hotel how little choice there is especially hot (Luke warm at best) dishes. We were disappointed because it did ruin the holidays a little and we are not a fussy eaters. Pool All ok although be ready to queue for the sun lounger if you want a parasol as there is about 10 parasols for the whole main pool rest full sun no shade. Pools look a but tired. Overall pool area seem very busy and hectic, feel like you are on top of each other, very busy with kids (we were ok with that as we had our little girl with us) but yes if you are a couple of want relax stay away. Unfortunately we won’t be back to this hotel purely because of the food and I must say it did put us off staying any h10s if the quality may be the same.

We’ve been going to this hotel for several years now as we like the location - bus stop right outside and a 20 minute walk to either Salou or La Pineda This time we were slightly disappointed, we stayed in the B Block and had to use two lifts to get to our room. Despite four of us in the room the housekeeping staff only left beding and fresh towels for three !?!

Hike of a hotel.in the middle of nowhere

We recently stayed at this hotel and overall had a very enjoyable family holiday. The hotel is very family-friendly, and the majority of the staff were welcoming, helpful, and friendly throughout our stay. The lifeguards deserve special mention. While some reviews suggest they are overly strict with their whistles, we found them to be excellent and simply focused on keeping everyone safe around the pool areas. Having a supermarket on-site was convenient for essentials, although there are a couple of independent supermarkets just a five-minute walk away that offer a wider selection. The Queen tribute act was absolutely brilliant and one of the highlights of our stay. The children's entertainment was okay and seemed to cater more towards non-English-speaking guests, but the entertainment team still worked hard and did a good job. Our balcony was lovely, even though we had a non-pool-view room. The reception and lounge areas were also pleasant places to relax. A major plus was the 12pm checkout time, which is fantastic for guests with later flights. The hotel also provides luggage storage and shower facilities, allowing you to enjoy your final day by the pool before heading to the airport. There were a couple of negatives. The hotel operates a cashless system using wristbands that can be topped up at reception and used to pay for drinks and other purchases. Any unused balance is refunded at checkout, and bank cards can also be used, so this wasn't a major issue but may not suit everyone. The biggest downside was the daily rush for sunbeds. It felt like a complete rat race every morning and took away from what should have been a relaxing holiday atmosphere. We were also disappointed that the advertised ABBA tribute act did not perform during our stay, and there was no notice or communication about the cancellation. This was particularly frustrating as it was something we had been looking forward to. Overall, despite a few disappointments, we had a great family holiday and would consider returning thanks to the friendly staff, good facilities, and family-focused atmosphere.

We had a fantastic holiday! One thing I really wanted to highlight is my gluten intolerance, which left me worried about food options and food safety. Thankfully, those concerns were unfounded. During check-in, they asked if anyone had dietary intolerances, and I mentioned mine. They explained that the chef would come out to speak before each meal. Each time we went to the dining area, we gave our room number, which was marked on the sheet highlighting my intolerance. I was given a wooden table number and waited for the chef. Who always came quickly! Victor, the chef, was incredibly attentive. He was not just polite but genuinely cared. He walked me through each item on the buffet, explaining if it contained gluten or not. I was pleasantly surprised to find that over 75% of the buffet options, both for breakfast and dinner, were gluten-free, and the food was absolutely fantastic. I can't recommend the hotel enough for its outstanding service, and I want to give a special shoutout to Victor for making my holiday so enjoyable!

My family has recently returned home after an unexpected extended stay at this hotel. What was meant to be a one-week holiday turned into a 12-day stay when our 22-month-old daughter was admitted to hospital on the Monday before we were due to fly home. The main reason I wanted to leave this review is to recognise the exceptional service provided by the reception team during what was an incredibly stressful time for our family. When our daughter became unwell, reception quickly arranged for a doctor to visit our apartment, which was greatly appreciated. The team then went above and beyond by extending our stay and ensuring that we could remain in the same apartment for the additional five nights. This made a huge difference to us, especially as we were travelling with our 3-year-old son, who loved the hotel. Being able to keep him in familiar surroundings helped maintain a sense of normality and comfort during a very difficult situation. Throughout our extended stay, the reception staff regularly checked in on us and asked how our daughter was doing. Their kindness, compassion, and genuine concern made an enormous difference and helped us feel much more relaxed than we otherwise would have during such a challenging time. I would especially like to thank Ruth at reception (I hope I have her name spelled correctly). She was absolutely fantastic and did everything she could to support our family. Her kindness and professionalism will not be forgotten. I will always be grateful for the way the hotel and its staff looked after us. We sincerely hope to return one day under happier circumstances. In the meantime, I will be highly recommending this hotel to any families planning a visit to Salou. Thank you again for your outstanding hospitality and support.

The entertainment staff were sensational kind extremely fun and full of energy I have never witnessed entertainment staff like them!! I would high recommend them

Loved this hotel. Entertainment was excellent for our 3 year old. Everyone was so friendly + tried to make it so much fun for her. Room was cleaned everyday.

As a family we are just leaving this hotel tomorrow after our second stay here, this time with my son who is now 5 years old, and once again we couldn’t fault it. He absolutely loved the entertainment and all the family games around the pool. The kids’ club is fantastic, and the entertainment team really goes above and beyond, especially for children. A special mention goes to Niko, who was my son’s favourite entertainer and made our holiday even more memorable! The food was great too, with plenty of choice and something for everyone to enjoy. Overall, a brilliant family-friendly hotel with amazing staff, great activities, and excellent food. We would definitely recommend it and would happily return again!