dissapointed stay – far from a four-star experience
pirms 4 mēnešiThe hotel appears to have been renovated on a very low budget. The poor quality of the renovation is obvious, with visible paint drips, cracks on the balcony, and imperfections throughout the room. When we entered our room, we were greeted by a dirty, splattered mirror, which gave a very poor first impression and made us question the overall cleanliness. Another disappointing detail is that the hotel still uses towel cards, and to make matters worse, they are just paper cards, which feel outdated and inconvenient. The price is completely unjustified for the quality offered. In my opinion, this is not a four-star hotel. A four-star hotel should provide a higher standard of comfort and amenities. At the very least, guests should expect a kettle with tea and coffee-making facilities in the room, quality toiletries including body lotion, excellent cleanliness, well-maintained rooms, and attention to detail. Unfortunately, this hotel falls short in all of these areas. Overall, the hotel is clearly not worthy of its four-star rating. The facilities, room quality, and overall guest experience do not match either the advertised standard or the price being charged.
