Grand Mirage Resort & Thalasso Bali

All inclusive took all the stress away. Plenty of staff available whatever you needed. Very family friendly with lots of activity options. Felt very safe for families with kids.

The hotel itself is very good, it particularly caters to children with a great kids club. My nine year old is at the age where he felt too old for a lot of the activities however he loved releasing baby turtles back into the ocean. The staff are amazing and no request was too much. Dewa in the Grand Cafe was amazing , serving me lattes with a smile at 545 am each day before the gym. He went out of his way to make my family feel welcome.

The Thalasso Spa was amazing! Asih has magic hands. It was the best massage I've ever had. Wonderful service! Thank you Asih!!

My family and the family friend we went with had such an amazing time, the family paradise resort had everything we wanted and needed for our family. The meals and drinks were amazing and the staff were so friendly and incredibly helpful.

Hotel fine but the staff at kids club were amazing!!!!! Thank you Dian, Ayu, Widi, Wini, Yanti, Ina, Ary, Neka, Sukma and Ema. My children adored you all: they had the best time doing the activities with you all.

Our second time at the Grand Mirage. This time we stayed in a room at the main hotel and got the all inclusive package. We loved it last time, but this time with the changes it was so much better. We went to two of the dinner/shows and really enjoyed them.

For families with kids this hotel is great. The kids club had lots of activities going on through-out the day. They have a few kids club rooms with video games, tv and soft play but it wasn’t appropriate for young toddlers. The swimming pools are great, the lazy river is lovely. The rooms were spacious, air con working, Hot water in bathroom and comfortable beds. Cleaning of rooms was done everyday and they had water coolers on each floor. The restaurant was standard price for the area. We ate a few times in the restaurant but nothing to rave about. Most people staying there were all inclusive. The breakfast buffet had lots of choice just a shame the hotel didn’t provide toddler plastic plates or cutlery. Overall the staff were so friendly and helpful!

We had a great experience. The resort was large and never felt crowded with spacious and clean rooms. The lazy river was a hit and the breakfast was the largest I’ve seen. The General Manager was noted around the resort on multiple occasions and was super friendly and made our experience just that little bit more personable. Highly recommend and would stay again!

Fantastic resort staff so friendly and helpful, the lazy river is a fantastic attraction real winner with kids and parents, the shows every night a real highlight! The location is also great with many places to try to eat outside in short walk.

What a great experience staying at this all inclusive resort, activities galore, kids area with splash park , lazy river, multiple pools, all food was outstanding , the breakfast was the biggest I’ve seen it was over several rooms.It never felt crowded as there were different areas to swim and sit. Rooms were spacious and clean, love the arm band to open the door. Staff were polite and helpful, I even seen the general manager who introduced himself checking if we needed anything and suggested some activities that we might like to do he was so nice ( even sharing he’s favourite restaurant, which of course we tried) . There’s a pond which is in the resort which has ducks in a row, trust me grand mirage certainly have all there ducks in a row. Highly recommend

Located on the quieter side of Bali, this is a perfect get away if you are not intending to shop, party or sightsee. While all are accessible, they are quite a drive. This is a family friendly resort with lots to entertain on site and the staff deliver on friendliness and service, shout out to Dewa in the Grand Cafe for his fantastic service! We went for the ‘all inclusive’ package and were spoilt for choice and had something different every day of our 6 night trip. Definitely recommend for a quiet holiday with your partner, family and friends.

We have stayed in many premium and non premium 5 stars. To us, we think Grand Mirage is no more than a local 4 star hotel. Service is normal. Room was not clean well every day, the floor is very sandy and dusty. Room furnishings are very old. There are too many mosquitos and flies every where at the restaurants, play rooms and even our room. In our previous stay at Marriot which is a international 5 star hotel, they can remember the guest names and will greet us. At Grand Mirage, the hotel staffs will walk past us and did not greet. Food at the breakfast buffet is the same every day. We stayed for 7 days so we had the same breakfast for 7 days. Lastly, we were harassed by the hotel staff driver who said we gave them lips service by saying we will engage the hotel driver service but we chose not to at the end. The choice is up to us, we are the guests and no hotel staffs should ever comment that. The hotel can improve in a lot of ways. We will not consider this hotel any time in future. Thank you.

This is a friendly place with great facilities for families with young kids through to teenagers. The hydro pool & spa is must. Shout out to Dina for the amazing massage. My wife and our friends treated our selfs to an awesome spa day that was only possible due to the fantastic Nanny service here (costs extra but worth it) shout out to Sri & Yunti. Very experienced as they are mothers themselves. Constantly sending sending through up dates and videos via whatsapp. Between both families our kids ranged from 11 months to 6 years, with 2 x 3 year old super active boys in between.

The Water Spa at the Grand Mirage Bali is a most memorable experience. The facility is a special 5-star water treatment - most serene and peaceful environment with dedicated professional staff. Our masseur ladies Siti and her colleague were exceptional! Thank you both for an amazing experience!

The service was impeccable, lots to do at the resort for young and old. The breakfast was plentiful and we were offered a complimentary shuttle to the airport with our young driver Satiya who was chatty and helped us with our luggage. The yoga classes were scheduled too late in the morning at 9am making it difficult to fit in breakfast, for this reason I was unable to get to any, as were others in my group. The spa was at the hotel was also too expensive and not comparable to some of the other boutique spas in the vicinity.

We emailed ahead for a room near the lift and bars and reception as my husband has mobility issues and we got just that. We spent most of our time at the adult pool. Fortunately we are early risers, so never had a problem getting sun beds. We did have a go on the lazy river, great fun. Food was very good, especially liked the black squid ink risotto and escargot in Jukung restaurant. Also went to the Indian restaurant 3 times, portions were small but good for us. Rama show was included in our all inclusive, so we went a few times and those buffets were fab. We booked a driver for the day via the hotel and went to Ubud, monkey forest, the rice terraces and lunch included for about £100. He picked us up at 8am till 4pm. You can tailor the day to your preferences. All the staff were very friendly and all of them would greet you with a smile. Great hotel

We would like to thank the staff of the Grand Mirage for allowing our family to have a wonderful holiday experience. We were very impressed with the wonderfully maintained grounds (thank you to all the staff who work so hard in making the resort beautiful), facilities (we especially loved the lazy river and numerous pools) along with the activities for children and adults alike. There are so many wonderful activities including cooking classes, cocktail classes, yoga, water aerobics, catamaran rides, rock climbing, movie nights along with the wonderful kids club facilities. The meal and entertainment at the Rama Live venue are also wonderful. We enjoyed the food, especially the buffet breakfast which could be enjoyed across two venues. Our special thanks to the generous, kind and humble staff who are so accommodating and genuinely love interacting with guests. Special thanks to Manta and Handa who ran many of the activities and water sports; along with their colleagues. Our thanks to Yuri from the kids club who was so genuine and caring and loved playing with the kids. Concierge / drivers including Satya, Wahyu, Ridho and Wardana - they were all so kind, remembered us throughout our stay and loved engaging in wonderful conversation with us. We thank the wonderful, hard working house keeping team, including Arya and Sudarianta, who made up our room so beautifully with wonderful attention to detail. The staff work so hard to ensure that we are having a wonderful holiday. Thank you to all the staff who really made the trip!

Really enjoyed our wonderful stay in this Amazing Property. My Kid loves a lot infact as multiple activities are scheduled for every day, So doesn't feel like leaving Property even for half an hour. Moreover Multiple Pool Experience with Water Slides is like "Cherry on Cake". Infact Sea Activities (Motorised and Non-Motorised) can be enjoyed from the Property itself.

I spent the last six days at the grand Mirage and it was absolutely faultless. The staff were incredibly polite and helpful. The food at all the restaurants and room service was simply amazing. I couldn’t fault it. The rooms were spotlessly clean and spacious. I’ll definitely be back. Thank you so much.

Siti at the massage was fabulous

After spending 9 days at this fabulous resort and on my last day I could only think of sadness as it was home time due to work commitments The staff at this resort were nothing but polite, helpful in every way and to make sure your comfortable. The breakfast was good although most days were roughly the same each day, but I guess you can’t please everyone! Lunch we didn’t have but for the dinners especially the restaurant out by the beach was excellent and again by well run staff. The Chinese restaurant called chopsticks just next to the family resort was nothing but perfect and again great staff. For the rooms, excellent. Comfy bed, very clean and well maintained by the staff. I was on the 3rd floor with great views of the grounds. For the pool area and the swim up bar was just the best. Kids pool area was good and well maintained. So all in all I would recommend this hotel for your next visit to Bali. I had no problem with anything. Although if you don’t take the all inclusive it could be a little pricey, keep that in mind! In finishing, I would like to thank my sincere friend who is the GM and he’s beautiful wife. For my wife and I to come to Bali and spend time with our friends/ family made it just the perfect holiday. ( looking forward to seeing you guys soon). Best regards to all. a

Love the kids club and the ladies Wini and Ina so caring and super organised for my 7 yr old. they have a great schedule of activities so i know my son won’t be on the video games all the time. They had a foam party & balinese activities too. My son never wanted to leave. Thank you

Spa treatment with seni so relaxing and calming. She was so friendly and calming.

Our family of five stayed at Grand Mirage Resort & Thalasso Bali and had a wonderful experience from start to finish. What impressed us most was the sheer variety of things to do. Between the pools, beach, restaurants, entertainment, family activities and the Thalasso facilities, there was always something for every member of the family to enjoy. The staff were consistently warm and welcoming and made our children feel genuinely valued throughout our stay. The resort has a lively atmosphere while still offering plenty of places to relax and unwind. We especially appreciated how family friendly the resort is without compromising on comfort for adults. A fantastic choice for families visiting Bali.

The resort is well maintained and the rooms are clean. Staff are friendly. The main pool is small considering the size of the resort. Beach has a lot of seaweed and not very clean, but the sea sports equipment are decent. The amenities and facilities are average, most of the areas in the main wing are old but neat. Hygiene of the place is something I was not happy with - I saw one of the waitresses picking her nose at the breakfast area and the birds around were eating off the serving spoons at the buffet and none of the staff one noticed it. I had to ask for the spoons to be changed. The hotel also allowed a corporate event to take place during my stay, and the crowd was very noisy. It was 11 pm and they were still shouting at the bar just below my room. I thought the management should be more aware and control the event better. So all in all, it is nice resort but not the full all inclusive experience and 4/5 star treatment that you are paying for.

Very nice hotel. We were greeted at the reception in no time and all the formalities sorted very quickly and professionally. Very nice and spacious room and bathroom. Excellent breakfast. Very nice beach and several different swimming pools at perfect temperature all the time. Several nice, inexpensive restaurants within the hotel complex.

We recently stayed at the Grand Mirage Nusa Dua for the fourth time! We love returning to this amazing hotel for so many reasons. We had the all inclusive package again this stay. The quality of the food, drinks, cocktails and the variety of places to eat within the hotel makes the stay so enjoyable and easy especially with tween age kids. The hotel has a happy, relaxed vibe and the fantastic staff do a great job. They are always so friendly and smiling, they're always very helpful. Our room was a pool access room with a daybed out the front and it was opposite the main pool and swim up bar. I would highly recommend this room. It was also recently renovated so is very spacious and comfortable. The beds are lovely and we got a really good night's sleep each night. A bonus of the all inclusive package too is that you can access the mini bar which is re- filled daily and you can also order room service if needed. There is also a lot of water provided in the rooms daily which is great when it is very hot. There are lots of activities for kids at the hotel including the watersports desk just on the doorstep too. A new addition to the hotel for our stay this time was the Lazy River. This has been so beautifully done, it's next to the Thalasso spa and has a little cafe too which made the stay even better our kids absolutely loved it. All of the staff at this hotel are amazing, special thanks to the Pool Bar staff, Grand Cafe staff and also Darmika at the Concierge desk who always greets us with a big smile when we stay at Grand Mirage, he is always so helpful and friendly. We'll be back again for sure! 😊

We had a fantastic time at the Grand Mirage in Nusa Dua. Specials thanks to Jonathan who made us feel extremely welcome and comfortable. Highly recommend and would definitely return!

Every thing was amazing. We booked for a large family group directly though grand mirage website and Intan and team were wonderful helping to coordinate every thing including transfers , dinner bookings for large group and any extra requests required. Every person at the resort was so kind and friendly.

Neka looked after our kids, she was amazing! The kids loved her and didn't want to leave!